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Hi,

I keep getting a message about Malwarebytes blocking a particular IP address.

94.242.251.103 (Type: outgoing, Port: 52726, Process: avastsvc.exe)

 

I don't think it's blocking Avast as the updates seems to still be working.  I ran your scan and an Avast scan yesterday but it didn't seem to pick anything up.

 

I've seen on your forum it may be blocking an IP in Lativa so I followed your instructions for downloading dds.

 

I've attached the two report files for you to look through.

 

Many thanks in advance for any help you can give me.

dds.txt

attach.txt

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  • Staff

Hello jam_spoons

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo

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HI Gringo,

Thank you very much for your help.  I ran both of those downloads in the order you requested and I shall let you know if I do or don't get another IP-block message.  Though it may take a few days of use to see if it pops up again.

 

Here are the log files.

 

Adwcleaner:

# AdwCleaner v3.020 - Report created 10/03/2014 at 13:34:43
# Updated 27/02/2014 by Xplode
# Operating System : Windows Vista Home Premium Service Pack 2 (32 bits)
# Username : Jo - HOMELAPTOP
# Running from : C:\Users\Jo\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files\NCH Software
Folder Deleted : C:\Program Files\uniblue
Folder Deleted : C:\Windows\system32\hotspot shield
Folder Deleted : C:\Users\Jo\AppData\Local\Temp\hotspot shield
Folder Deleted : C:\Users\Jo\AppData\Roaming\NCH Software
Folder Deleted : C:\Users\Jo\AppData\Roaming\Optimizer Pro
Folder Deleted : C:\Users\James\AppData\Roaming\NCH Software
Folder Deleted : C:\Program Files\Mozilla Firefox\Extensions\afurladvisor@anchorfree.com
File Deleted : C:\Users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\invalidprefs.js
File Deleted : C:\Windows\System32\Tasks\NCH Software

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
Key Deleted : HKCU\Software\anchorfree
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\NCH Software
Key Deleted : HKCU\Software\Optimizer Pro
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\Uniblue
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\NCH Software
Key Deleted : HKLM\Software\Tarma Installer
Key Deleted : HKLM\Software\Uniblue
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16533


-\\ Mozilla Firefox v27.0.1 (en-GB)

[ File : C:\Users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\prefs.js ]

Line Deleted : user_pref("extensions.crossrider.bic", "1445fd564e8577b07d1afda68b986e9f");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.InstallationThankYouPage", false);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.InstallationTime", 1393177224);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.active", true);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.addressbar", "NA");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.addressbarenhanced", "");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.asyncdb.was_copied", "true");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.asyncdb_dbWasSet", true);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.asyncdb_dbWasSet_FF25_FIX", true);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.asyncinternaldb.was_copied", "true");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.asyncinternaldb_dbWasSet", true);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.asyncinternaldb_dbWasSet_FF25_FIX", true);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.backgroundver", 6);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.certdomaininstaller", "");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.changeprevious", false);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.cookie.CrossriderNotifier_channels.expiration", "Fri Feb 01 2030 00:00:00 GMT+0000 (GMT Standard Time)");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.cookie.CrossriderNotifier_channels.value", "%7B%22app0%22%3A%22app0%22%2C%22app14917%22%3A%22app14917%22%2C%22GB%22%3A%22GB%22%7D");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.cookie.CrossriderNotifier_geolocation.expiration", "Mon Mar 17 2014 12:34:27 GMT+0000 (GMT Standard Time)");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.cookie.CrossriderNotifier_geolocation.value", "%22GB%22");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.cookie.CrossriderNotifier_metadata.expiration", "Mon Mar 10 2014 16:14:38 GMT+0000 (GMT Standard Time)");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.cookie.CrossriderNotifier_metadata.value", "%7B%22appId%22%3A14917%2C%22appName%22%3A%22Chat%20Undetected%22%2C%22lastMessageId%22%3A0%2C%22nextCheck%22%[...]
Line Deleted : user_pref("extensions.crossriderapp14917.14917.cookie.InstallationTime.expiration", "Fri Feb 01 2030 00:00:00 GMT+0000 (GMT Standard Time)");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.cookie.InstallationTime.value", "1393177224");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.crossriderapp14917_dbWasSet", true);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.crossriderapp14917_dbWasSet_FF25_FIX", true);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.description", "Facebook Undetected lets you disable Facebook Messenger’s read receipt feature, preventing others from seeing if you have viewed a message[...]
Line Deleted : user_pref("extensions.crossriderapp14917.14917.domain", "");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.enablesearch", false);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.homepage", "");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.iframe", false);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.InstallerIdentifiers.expiration", "Fri Feb 01 2030 00:00:00 GMT+0000 (GMT Standard Time)");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.InstallerIdentifiers.value", "%7B%22installer_bic%22%3Anull%2C%22installer_verifier%22%3Anull%7D");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.InstallerParamsCache.expiration", "Fri Feb 01 2030 00:00:00 GMT+0000 (GMT Standard Time)");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.InstallerParamsCache.value", "%7B%22source_id%22%3A%220%22%2C%22sub_id%22%3A%220%22%2C%22uzid%22%3A%220%22%7D");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.Resources_appVer.expiration", "Fri Feb 01 2030 00:00:00 GMT+0000 (GMT Standard Time)");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.Resources_appVer.value", "70");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.Resources_lastVersion.expiration", "Fri Feb 01 2030 00:00:00 GMT+0000 (GMT Standard Time)");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.Resources_lastVersion.value", "1");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.Resources_meta.expiration", "Fri Feb 01 2030 00:00:00 GMT+0000 (GMT Standard Time)");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.Resources_meta.value", "%7B%7D");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.Resources_nextCheck.expiration", "Mon Mar 10 2014 15:01:53 GMT+0000 (GMT Standard Time)");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.Resources_nextCheck.value", "true");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.Resources_queue.expiration", "Fri Feb 01 2030 00:00:00 GMT+0000 (GMT Standard Time)");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.Resources_queue.value", "%7B%7D");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.Resources_remote_resources.expiration", "Fri Feb 01 2030 00:00:00 GMT+0000 (GMT Standard Time)");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.Resources_remote_resources.value", "%7B%22remoteId%22%3A0%7D");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.installer.expiration", "Fri Feb 01 2030 00:00:00 GMT+0000 (GMT Standard Time)");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.internaldb.installer.value", "%7B%22InstallerIdentifiers%22%3A%7B%22installer_bic%22%3Anull%2C%22installer_verifier%22%3Anull%7D%2C%22version%22%3Anull%7[...]
Line Deleted : user_pref("extensions.crossriderapp14917.14917.lastDailyReport", "1394442112172");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.lastUpdate", "1394442108386");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.manifesturl", "");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.name", "Chat Undetected");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.newtab", "");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.opensearch", "");

Line Deleted : user_pref("extensions.crossriderapp14917.14917.pluginsversion", 29);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.publisher", "Crossrider");
Line Deleted : user_pref("extensions.crossriderapp14917.14917.searchstatus", 0);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.setnewtab", false);

Line Deleted : user_pref("extensions.crossriderapp14917.14917.updateinterval", 360);
Line Deleted : user_pref("extensions.crossriderapp14917.14917.ver", 70);
Line Deleted : user_pref("extensions.crossriderapp14917.FilesValidatorDueTime", "1394442164439");
Line Deleted : user_pref("extensions.crossriderapp14917.apps", "14917");
Line Deleted : user_pref("extensions.crossriderapp14917.bic", "1445fd564e8577b07d1afda68b986e9f");
Line Deleted : user_pref("extensions.crossriderapp14917.cid", 14917);
Line Deleted : user_pref("extensions.crossriderapp14917.firstrun", false);
Line Deleted : user_pref("extensions.crossriderapp14917.hadappinstalled", true);
Line Deleted : user_pref("extensions.crossriderapp14917.installationdate", 1393177224);
Line Deleted : user_pref("extensions.crossriderapp14917.modetype", "production");
Line Deleted : user_pref("extensions.crossriderapp14917.reportInstall", true);
Line Deleted : user_pref("extensions.crossriderapp14917.statsDailyCounter", 21);
Line Deleted : user_pref("extensions.enabledAddons", "crossriderapp14917%40crossrider.com:0.94.70,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:27.0.1");

[ File : C:\Users\James\AppData\Roaming\Mozilla\Firefox\Profiles\kt7i453l.default\prefs.js ]


[ File : C:\Users\Amber\AppData\Roaming\Mozilla\Firefox\Profiles\l4ke6fks.default\prefs.js ]


[ File : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\t6fk57qu.default\prefs.js ]


-\\ Google Chrome v

[ File : C:\Users\Jo\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [11738 octets] - [10/03/2014 13:30:01]
AdwCleaner[s0].txt - [11737 octets] - [10/03/2014 13:34:43]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [11798 octets] ##########
 

 

 

Junkware Removal Tool

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows Vista Home Premium x86
Ran by Jo on 10/03/2014 at 13:43:52.45
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-851744489-1852982431-2769218266-1000\Software\Microsoft\Internet Explorer\Main\\Start Page



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-851744489-1852982431-2769218266-1000\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110211181104}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{60D61572-9EA9-4025-8CCE-0DAE80F4E778}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{98738B23-24B2-4DE2-B121-92BAA727E9F0}



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\Jo\AppData\Roaming\mozilla\firefox\profiles\7w1oy7kv.default-1387213464914\minidumps [17 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 10/03/2014 at 13:49:01.90
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

Thanks again!

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  • Staff

Hello jam_spoons

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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Hi Gringo,

 

Here is the Combofix log.  I didn't have any problems running it and the computer seems to still be up and running so it's all good for now.

 

Many thanks.

 

 

ComboFix 14-03-05.01 - Jo 10/03/2014  14:32:08.1.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.44.1033.18.3573.2230 [GMT 0:00]
Running from: c:\users\Jo\Desktop\ComboFix.exe
AV: avast! Internet Security *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
FW: avast! Internet Security *Disabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
SP: avast! Internet Security *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\James\Documents\~WRL0003.tmp
c:\users\James\Documents\~WRL0005.tmp
c:\users\James\Documents\~WRL0006.tmp
c:\users\James\Documents\~WRL3397.tmp
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome.manifest
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\asyncDB.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\background.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\browserAction.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\contextMenu.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\dbManager.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\dom_bg.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\fileManager.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\firefox.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\firefoxNotifications.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\firefoxOmnibox.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\message.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\pageAction.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\request.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\tabs.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\webRequest.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\chrome\content\api\windowsMessagingHandler.js
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c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\extensionData\plugins\4_jquery_1_7_1.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\extensionData\plugins\47_resources_background.js
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c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\extensionData\plugins\9_search_engine_hook.js
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\extensionData\plugins\98_omniCommands.js
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c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\install.rdf
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\locale\en-US\translations.dtd
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c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\skin\button3.png
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c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\skin\button5.png
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\skin\crossrider_statusbar.png
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\skin\icon128.png
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c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\skin\icon48.png
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c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\skin\skin.css
c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\extensions\crossriderapp14917@crossrider.com\skin\update.css
c:\windows\wininit.ini
F:\autorun.inf
G:\Autorun.inf
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(((((((((((((((((((((((((   Files Created from 2014-02-10 to 2014-03-10  )))))))))))))))))))))))))))))))
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2014-03-10 14:48 . 2014-03-10 14:48    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-03-10 14:48 . 2014-03-10 14:48    --------    d-----w-    c:\users\Amber\AppData\Local\temp
2014-03-10 14:48 . 2014-03-10 14:48    --------    d-----w-    c:\users\James\AppData\Local\temp
2014-03-10 14:48 . 2014-03-10 14:48    --------    d-----w-    c:\users\Administrator\AppData\Local\temp
2014-03-10 13:43 . 2014-03-10 13:43    --------    d-----w-    c:\windows\ERUNT
2014-03-10 13:29 . 2014-03-10 13:34    --------    d-----w-    C:\AdwCleaner
2014-03-09 19:36 . 2014-03-09 19:36    --------    d-----w-    c:\users\James\AppData\Roaming\AVAST Software
2014-03-07 15:54 . 2014-02-06 07:08    7947048    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{1DD7FFC8-8AA1-4A1B-919A-F9953A246373}\mpengine.dll
2014-03-05 00:41 . 2014-03-05 00:41    --------    d-----w-    c:\users\Jo\AppData\Roaming\AVAST Software
2014-03-05 00:12 . 2014-03-05 00:12    --------    d-----w-    c:\programdata\AVAST Software
2014-03-05 00:08 . 2014-03-05 00:18    252592    ----a-w-    c:\windows\system32\drivers\aswNdis2.sys
2014-03-05 00:08 . 2014-01-22 14:52    104752    ----a-w-    c:\windows\system32\drivers\aswFW.sys
2014-03-05 00:08 . 2014-03-05 00:18    26136    ----a-w-    c:\windows\system32\drivers\aswKbd.sys
2014-03-05 00:07 . 2013-09-25 12:15    12112    ----a-w-    c:\windows\system32\drivers\aswNdis.sys
2014-03-03 21:39 . 2014-03-03 21:39    --------    d-----w-    c:\programdata\InstallShield
2014-03-03 21:33 . 2014-03-03 21:33    --------    d-----w-    c:\programdata\Oracle
2014-03-03 21:31 . 2014-03-03 21:31    --------    d-----w-    c:\program files\Java
2014-03-03 21:22 . 2014-03-03 21:22    --------    d-----w-    c:\windows\Sun
2014-03-01 19:51 . 2014-03-01 19:51    --------    d-----w-    c:\users\Jo\AppData\Roaming\Oracle
2014-03-01 19:29 . 2014-03-03 21:31    94632    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2014-03-01 19:29 . 2014-03-01 19:29    0    ----a-w-    c:\windows\system32\REN6BB7.tmp
2014-03-01 19:29 . 2014-03-01 19:29    0    ----a-w-    c:\windows\system32\REN6B49.tmp
2014-03-01 18:19 . 2014-03-01 18:19    --------    d-----w-    c:\program files\iPod
2014-03-01 18:18 . 2014-03-01 18:20    --------    d-----w-    c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-03-01 18:18 . 2014-03-01 18:20    --------    d-----w-    c:\program files\iTunes
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Mozilla Firefox\plugins\npqtplugin5.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin5.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Mozilla Firefox\plugins\npqtplugin4.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin4.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Mozilla Firefox\plugins\npqtplugin3.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin3.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Mozilla Firefox\plugins\npqtplugin2.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin2.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Mozilla Firefox\plugins\npqtplugin.dll
2014-03-01 18:06 . 2014-03-01 18:07    --------    d-----w-    c:\program files\QuickTime
2014-02-28 00:45 . 2014-02-28 00:45    --------    d-----w-    c:\windows\Migration
2014-02-13 17:31 . 2014-02-05 08:49    1427968    ----a-w-    c:\windows\system32\inetcpl.cpl
2014-02-13 16:11 . 2013-12-05 02:12    1248768    ----a-w-    c:\windows\system32\msxml3.dll
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((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
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2014-03-05 00:19 . 2013-08-04 02:49    180248    ----a-w-    c:\windows\system32\drivers\aswVmm.sys
2014-03-05 00:19 . 2011-03-30 22:38    775952    ----a-w-    c:\windows\system32\drivers\aswSnx.sys
2014-03-05 00:19 . 2010-01-30 18:16    57672    ----a-w-    c:\windows\system32\drivers\aswTdi.sys
2014-03-05 00:19 . 2010-01-30 18:16    410784    ----a-w-    c:\windows\system32\drivers\aswSP.sys
2014-03-05 00:19 . 2013-08-04 02:49    49944    ----a-w-    c:\windows\system32\drivers\aswRvrt.sys
2014-03-05 00:19 . 2010-01-30 18:16    54832    ----a-w-    c:\windows\system32\drivers\aswRdr.sys
2014-03-05 00:19 . 2010-01-30 18:16    67824    ----a-w-    c:\windows\system32\drivers\aswMonFlt.sys
2014-03-05 00:19 . 2010-10-01 22:09    43152    ----a-w-    c:\windows\avastSS.scr
2014-03-05 00:19 . 2010-01-30 18:14    270240    ----a-w-    c:\windows\system32\aswBoot.exe
2014-02-21 17:57 . 2012-03-29 16:24    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2014-02-21 17:57 . 2011-05-19 07:26    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2014-01-17 16:24 . 2014-01-17 16:24    94208    ----a-w-    c:\windows\system32\QuickTimeVR.qtx
2014-01-17 16:24 . 2014-01-17 16:24    69632    ----a-w-    c:\windows\system32\QuickTime.qts
2013-12-18 06:13 . 2009-10-03 09:52    231584    ------w-    c:\windows\system32\MpSigStub.exe
2006-06-15 20:33 . 2013-10-01 00:00    233472    ----a-w-    c:\program files\mozilla firefox\plugins\CrazyTalk4Native.dll
2006-05-25 18:43 . 2013-10-01 00:00    204895    ----a-w-    c:\program files\mozilla firefox\plugins\ctdomemhelper.dll
2005-09-29 14:41 . 2013-10-01 00:00    77824    ----a-w-    c:\program files\mozilla firefox\plugins\ctframeplayerobject.dll
2006-06-19 13:10 . 2013-10-01 00:00    426081    ----a-w-    c:\program files\mozilla firefox\plugins\ctplayerobject.dll
2005-02-02 12:19 . 2013-10-01 00:00    458752    ----a-w-    c:\program files\mozilla firefox\plugins\imagickrt.dll
2006-04-10 18:35 . 2013-10-01 00:00    139264    ----a-w-    c:\program files\mozilla firefox\plugins\rlcontentclass.dll
2005-11-09 11:10 . 2013-10-01 00:00    204800    ----a-w-    c:\program files\mozilla firefox\plugins\RLMusicPacker.dll
2005-11-09 11:42 . 2013-10-01 00:00    106496    ----a-w-    c:\program files\mozilla firefox\plugins\RLMusicUnpacker.dll
2006-01-04 11:22 . 2013-10-01 00:00    212992    ----a-w-    c:\program files\mozilla firefox\plugins\RLVoicePacker.dll
2006-01-04 11:21 . 2013-10-01 00:00    167936    ----a-w-    c:\program files\mozilla firefox\plugins\RLVoiceUnpacker.dll
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(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
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REGEDIT4
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@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2014-03-05 00:19    259464    ----a-w-    c:\program files\Alwil Software\Avast5\ashShell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    131248    ----a-w-    c:\users\Jo\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    131248    ----a-w-    c:\users\Jo\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    131248    ----a-w-    c:\users\Jo\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-06 141848]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-12-08 3444736]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-05-04 167936]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2012-11-05 89184]
"EEventManager"="c:\program files\Epson Software\Event Manager\EEventManager.exe" [2009-12-03 976320]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2014-02-12 43848]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2008-02-15 405504]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2014-01-17 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2014-02-21 152392]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-05-09 36864]
"AvastUI.exe"="c:\program files\Alwil Software\Avast5\AvastUI.exe" [2014-03-05 3767096]
.
c:\users\Jo\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Jo\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2014-1-3 30714328]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=c:\windows\pss\Digital Line Detect.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickSet.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\QuickSet.lnk
backup=c:\windows\pss\QuickSet.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-11-21 16:57    959904    ----a-w-    c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2008-10-15 00:04    39792    ----a-w-    c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeAAMUpdater-1.0]
2010-03-06 02:44    500208    ------w-    c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeCS5ServiceManager]
2010-02-22 03:57    406992    ----a-w-    c:\program files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2014-02-12 20:57    43848    ----a-w-    c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus DX8400 Series]
2007-04-12 06:00    182272    ----a-w-    c:\windows\System32\spool\drivers\w32x86\3\E_FATICEE.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Epson Stylus SX420W(Network)]
2009-09-14 07:00    200704    ----a-w-    c:\windows\System32\spool\drivers\w32x86\3\E_FATIGCE.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2008-03-06 07:58    166424    ----a-w-    c:\windows\System32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IAAnotif]
2007-03-21 12:00    174872    ----a-w-    c:\program files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2014-02-21 03:54    152392    ----a-w-    c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OEM02Mon.exe]
2007-05-09 17:01    36864    ----a-w-    c:\windows\OEM02Mon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
2007-12-21 09:58    184320    ----a-w-    c:\program files\Dell\MediaDirect\PCMService.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2008-03-06 07:58    133656    ----a-w-    c:\windows\System32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2014-01-17 16:24    421888    ----a-w-    c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2013-07-02 09:16    254336    ----a-w-    c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SwitchBoard]
2010-02-19 12:37    517096    ----a-w-    c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WPCUMI]
2006-11-02 12:35    176128    ----a-w-    c:\windows\System32\wpcumi.exe
.
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe [2007-11-12 73728]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - MBAMSwissArmy
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation    REG_MULTI_SZ       FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-10 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-29 17:57]
.
2014-03-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-07 22:49]
.
2014-03-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-07 22:49]
.
.
------- Supplementary Scan -------
.

uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
LSP: c:\windows\system32\wpclsp.dll
Trusted Zone: nationet.com\olb2
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-iCloudServices - c:\program files\Common Files\Apple\Internet Services\iCloudServices.exe
HKCU-Run-ApplePhotoStreams - c:\program files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
HKCU-Run-com.apple.dav.bookmarks.daemon - c:\program files\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
SafeBoot-WudfPf
SafeBoot-WudfRd
MSConfigStartUp-ApplePhotoStreams - c:\program files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
MSConfigStartUp-ConnectionCenter - c:\program files\Citrix\ICA Client\concentr.exe
MSConfigStartUp-Google Update - c:\users\Jo\AppData\Local\Google\Update\GoogleUpdate.exe
MSConfigStartUp-googletalk - c:\users\Jo\AppData\Roaming\Google\Google Talk\googletalk.exe
MSConfigStartUp-iCloudServices - c:\program files\Common Files\Apple\Internet Services\iCloudServices.exe
MSConfigStartUp-MobileDocuments - c:\program files\Common Files\Apple\Internet Services\ubd.exe
AddRemove-Debut - c:\program files\NCH Software\Debut\uninst.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-03-10 14:51
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2014-03-10  14:56:12
ComboFix-quarantined-files.txt  2014-03-10 14:55
.
Pre-Run: 8,974,413,824 bytes free
Post-Run: 10,270,990,336 bytes free
.
- - End Of File - - EA73F8BC22C4642201E8A0505068AF6C
5C616939100B85E558DA92B899A0FC36
 

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  • Staff

Hello jam_spoons

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache:: 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
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Hello again!
Here is the second combofix log.  Everything is still running with no problems so far.

 

Many thanks!

 

ComboFix 14-03-05.01 - Jo 10/03/2014  16:55:04.2.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.44.1033.18.3573.1874 [GMT 0:00]
Running from: c:\users\Jo\Desktop\ComboFix.exe
Command switches used :: c:\users\Jo\Desktop\CFScript.txt
AV: avast! Internet Security *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
FW: avast! Internet Security *Disabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
SP: avast! Internet Security *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-02-10 to 2014-03-10  )))))))))))))))))))))))))))))))
.
.
2014-03-10 17:11 . 2014-03-10 17:11    --------    d-----w-    c:\users\James\AppData\Local\temp
2014-03-10 17:11 . 2014-03-10 17:11    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-03-10 17:11 . 2014-03-10 17:11    --------    d-----w-    c:\users\Amber\AppData\Local\temp
2014-03-10 17:11 . 2014-03-10 17:11    --------    d-----w-    c:\users\Administrator\AppData\Local\temp
2014-03-10 13:43 . 2014-03-10 13:43    --------    d-----w-    c:\windows\ERUNT
2014-03-10 13:29 . 2014-03-10 13:34    --------    d-----w-    C:\AdwCleaner
2014-03-09 19:36 . 2014-03-09 19:36    --------    d-----w-    c:\users\James\AppData\Roaming\AVAST Software
2014-03-07 15:54 . 2014-02-06 07:08    7947048    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{1DD7FFC8-8AA1-4A1B-919A-F9953A246373}\mpengine.dll
2014-03-05 00:41 . 2014-03-05 00:41    --------    d-----w-    c:\users\Jo\AppData\Roaming\AVAST Software
2014-03-05 00:12 . 2014-03-05 00:12    --------    d-----w-    c:\programdata\AVAST Software
2014-03-05 00:08 . 2014-03-05 00:18    252592    ----a-w-    c:\windows\system32\drivers\aswNdis2.sys
2014-03-05 00:08 . 2014-01-22 14:52    104752    ----a-w-    c:\windows\system32\drivers\aswFW.sys
2014-03-05 00:08 . 2014-03-05 00:18    26136    ----a-w-    c:\windows\system32\drivers\aswKbd.sys
2014-03-05 00:07 . 2013-09-25 12:15    12112    ----a-w-    c:\windows\system32\drivers\aswNdis.sys
2014-03-03 21:39 . 2014-03-03 21:39    --------    d-----w-    c:\programdata\InstallShield
2014-03-03 21:33 . 2014-03-03 21:33    --------    d-----w-    c:\programdata\Oracle
2014-03-03 21:31 . 2014-03-03 21:31    --------    d-----w-    c:\program files\Java
2014-03-03 21:22 . 2014-03-03 21:22    --------    d-----w-    c:\windows\Sun
2014-03-01 19:51 . 2014-03-01 19:51    --------    d-----w-    c:\users\Jo\AppData\Roaming\Oracle
2014-03-01 19:29 . 2014-03-03 21:31    94632    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2014-03-01 19:29 . 2014-03-01 19:29    0    ----a-w-    c:\windows\system32\REN6BB7.tmp
2014-03-01 19:29 . 2014-03-01 19:29    0    ----a-w-    c:\windows\system32\REN6B49.tmp
2014-03-01 18:19 . 2014-03-01 18:19    --------    d-----w-    c:\program files\iPod
2014-03-01 18:18 . 2014-03-01 18:20    --------    d-----w-    c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-03-01 18:18 . 2014-03-01 18:20    --------    d-----w-    c:\program files\iTunes
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Mozilla Firefox\plugins\npqtplugin5.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin5.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Mozilla Firefox\plugins\npqtplugin4.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin4.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Mozilla Firefox\plugins\npqtplugin3.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin3.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Mozilla Firefox\plugins\npqtplugin2.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin2.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin.dll
2014-03-01 18:07 . 2014-03-01 18:07    159744    ----a-w-    c:\program files\Mozilla Firefox\plugins\npqtplugin.dll
2014-03-01 18:06 . 2014-03-01 18:07    --------    d-----w-    c:\program files\QuickTime
2014-02-28 00:45 . 2014-02-28 00:45    --------    d-----w-    c:\windows\Migration
2014-02-13 17:31 . 2014-02-05 08:49    1427968    ----a-w-    c:\windows\system32\inetcpl.cpl
2014-02-13 16:11 . 2013-12-05 02:12    1248768    ----a-w-    c:\windows\system32\msxml3.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-03-05 00:19 . 2013-08-04 02:49    180248    ----a-w-    c:\windows\system32\drivers\aswVmm.sys
2014-03-05 00:19 . 2011-03-30 22:38    775952    ----a-w-    c:\windows\system32\drivers\aswSnx.sys
2014-03-05 00:19 . 2010-01-30 18:16    57672    ----a-w-    c:\windows\system32\drivers\aswTdi.sys
2014-03-05 00:19 . 2010-01-30 18:16    410784    ----a-w-    c:\windows\system32\drivers\aswSP.sys
2014-03-05 00:19 . 2013-08-04 02:49    49944    ----a-w-    c:\windows\system32\drivers\aswRvrt.sys
2014-03-05 00:19 . 2010-01-30 18:16    54832    ----a-w-    c:\windows\system32\drivers\aswRdr.sys
2014-03-05 00:19 . 2010-01-30 18:16    67824    ----a-w-    c:\windows\system32\drivers\aswMonFlt.sys
2014-03-05 00:19 . 2010-10-01 22:09    43152    ----a-w-    c:\windows\avastSS.scr
2014-03-05 00:19 . 2010-01-30 18:14    270240    ----a-w-    c:\windows\system32\aswBoot.exe
2014-02-21 17:57 . 2012-03-29 16:24    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2014-02-21 17:57 . 2011-05-19 07:26    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2014-01-17 16:24 . 2014-01-17 16:24    94208    ----a-w-    c:\windows\system32\QuickTimeVR.qtx
2014-01-17 16:24 . 2014-01-17 16:24    69632    ----a-w-    c:\windows\system32\QuickTime.qts
2013-12-18 06:13 . 2009-10-03 09:52    231584    ------w-    c:\windows\system32\MpSigStub.exe
2006-06-15 20:33 . 2013-10-01 00:00    233472    ----a-w-    c:\program files\mozilla firefox\plugins\CrazyTalk4Native.dll
2006-05-25 18:43 . 2013-10-01 00:00    204895    ----a-w-    c:\program files\mozilla firefox\plugins\ctdomemhelper.dll
2005-09-29 14:41 . 2013-10-01 00:00    77824    ----a-w-    c:\program files\mozilla firefox\plugins\ctframeplayerobject.dll
2006-06-19 13:10 . 2013-10-01 00:00    426081    ----a-w-    c:\program files\mozilla firefox\plugins\ctplayerobject.dll
2005-02-02 12:19 . 2013-10-01 00:00    458752    ----a-w-    c:\program files\mozilla firefox\plugins\imagickrt.dll
2006-04-10 18:35 . 2013-10-01 00:00    139264    ----a-w-    c:\program files\mozilla firefox\plugins\rlcontentclass.dll
2005-11-09 11:10 . 2013-10-01 00:00    204800    ----a-w-    c:\program files\mozilla firefox\plugins\RLMusicPacker.dll
2005-11-09 11:42 . 2013-10-01 00:00    106496    ----a-w-    c:\program files\mozilla firefox\plugins\RLMusicUnpacker.dll
2006-01-04 11:22 . 2013-10-01 00:00    212992    ----a-w-    c:\program files\mozilla firefox\plugins\RLVoicePacker.dll
2006-01-04 11:21 . 2013-10-01 00:00    167936    ----a-w-    c:\program files\mozilla firefox\plugins\RLVoiceUnpacker.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2014-03-05 00:19    259464    ----a-w-    c:\program files\Alwil Software\Avast5\ashShell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    131248    ----a-w-    c:\users\Jo\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    131248    ----a-w-    c:\users\Jo\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    131248    ----a-w-    c:\users\Jo\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-06 141848]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-12-08 3444736]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-05-04 167936]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2012-11-05 89184]
"EEventManager"="c:\program files\Epson Software\Event Manager\EEventManager.exe" [2009-12-03 976320]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2014-02-12 43848]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2008-02-15 405504]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2014-01-17 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2014-02-21 152392]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-05-09 36864]
"AvastUI.exe"="c:\program files\Alwil Software\Avast5\AvastUI.exe" [2014-03-05 3767096]
.
c:\users\Jo\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Jo\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2014-1-3 30714328]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=c:\windows\pss\Digital Line Detect.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickSet.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\QuickSet.lnk
backup=c:\windows\pss\QuickSet.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-11-21 16:57    959904    ----a-w-    c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2008-10-15 00:04    39792    ----a-w-    c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeAAMUpdater-1.0]
2010-03-06 02:44    500208    ------w-    c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeCS5ServiceManager]
2010-02-22 03:57    406992    ----a-w-    c:\program files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2014-02-12 20:57    43848    ----a-w-    c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus DX8400 Series]
2007-04-12 06:00    182272    ----a-w-    c:\windows\System32\spool\drivers\w32x86\3\E_FATICEE.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Epson Stylus SX420W(Network)]
2009-09-14 07:00    200704    ----a-w-    c:\windows\System32\spool\drivers\w32x86\3\E_FATIGCE.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2008-03-06 07:58    166424    ----a-w-    c:\windows\System32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IAAnotif]
2007-03-21 12:00    174872    ----a-w-    c:\program files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2014-02-21 03:54    152392    ----a-w-    c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OEM02Mon.exe]
2007-05-09 17:01    36864    ----a-w-    c:\windows\OEM02Mon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
2007-12-21 09:58    184320    ----a-w-    c:\program files\Dell\MediaDirect\PCMService.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2008-03-06 07:58    133656    ----a-w-    c:\windows\System32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2014-01-17 16:24    421888    ----a-w-    c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2013-07-02 09:16    254336    ----a-w-    c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SwitchBoard]
2010-02-19 12:37    517096    ----a-w-    c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WPCUMI]
2006-11-02 12:35    176128    ----a-w-    c:\windows\System32\wpcumi.exe
.
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe [2007-11-12 73728]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - MBAMSwissArmy
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation    REG_MULTI_SZ       FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-10 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-29 17:57]
.
2014-03-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-07 22:49]
.
2014-03-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-07 22:49]
.
.
------- Supplementary Scan -------
.

uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
LSP: c:\windows\system32\wpclsp.dll
Trusted Zone: nationet.com\olb2
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\users\Jo\AppData\Roaming\Mozilla\Firefox\Profiles\7w1oy7kv.default-1387213464914\
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-03-10 17:11
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2014-03-10  17:14:31
ComboFix-quarantined-files.txt  2014-03-10 17:14
ComboFix2.txt  2014-03-10 14:56
.
Pre-Run: 7,493,582,848 bytes free
Post-Run: 7,451,824,128 bytes free
.
- - End Of File - - D2B2E84CE4E1011B883B6D9E90FE5F1E
5C616939100B85E558DA92B899A0FC36
 

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove
    • Adobe Reader X (10.1.9)

      Browser Address Error Redirector

  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html

    After installing the latest Adobe Reader, uninstall all previous versions.

    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner

    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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Hi Gringo,

Thanks for all the time you've spent doing this, it's much appreciated.  I wish I could buy you a beer or something.

 

Here are the log files you requested.

 

MBAM:

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org

Database version: v2014.03.11.02

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Jo :: HOMELAPTOP [administrator]

Protection: Enabled

11/03/2014 01:54:31
mbam-log-2014-03-11 (01-54-31).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 311480
Time elapsed: 11 minute(s), 37 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

HijackThis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 02:08:48, on 11/03/2014
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16533)
Boot mode: Normal

Running processes:
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Windows\ehome\ehtray.exe
C:\Users\Jo\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Windows\notepad.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Jo\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O3 - Toolbar: avast! Online Security - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [bCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [sigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\Alwil Software\Avast5\AvastUI.exe" /nogui
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - Startup: Dropbox.lnk = Jo\AppData\Roaming\Dropbox\bin\Dropbox.exe


O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com (file missing)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {FD0EBBED-0C42-4D0F-82DA-44399B5C420A} - http://downloads.virginmedia.com/CST/ver1/vistainstaller.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Firewall - AVAST Software - C:\Program Files\Alwil Software\Avast5\afwServ.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: Google Update Service (gupdate1ca300d8c0e3590) (gupdate1ca300d8c0e3590) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_c09c50a2\STacSV.exe
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8909 bytes
 

 

 

Regards

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Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
    • O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

      O4 - HKLM\..\Run: [sigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe

      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

      O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

      O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe

      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

      O4 - Startup: Dropbox.lnk = Jo\AppData\Roaming\Dropbox\bin\Dropbox.exe

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    • NOTE**You can research each of those lines >here< and see if you want to keep them or not

      just copy the name between the brackets and paste into the search space

      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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Hi Gringo,

 

Many thanks for everything you've done.

 

There were a few 'threats' on thet ESET scan but I saved a backup to my G:\ drive and the rest seems to be the cleaner you had me install.

I've removed those exectuables from my G:\ drive now.

 

C:\AdwCleaner\Quarantine\C\Program Files\NCH Software\Debut\debut.exe.vir    a variant of Win32/Toolbar.Conduit.H potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files\NCH Software\Debut\debutsetup_v1.64.exe.vir    a variant of Win32/Toolbar.Conduit.H potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files\NCH Software\Debut\uninst.exe.vir    a variant of Win32/Toolbar.Conduit.H potentially unwanted application
G:\ccsetup404.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
G:\My Downloads\DM-244.exe    Win32/HotSpotShield potentially unwanted application
G:\My Downloads\gpl_ghostscript.exe    a variant of Win32/InstallCore.AZ potentially unwanted application
G:\My Downloads\IE7proSetup_2.4.7.exe    Win32/OpenCandy potentially unsafe application
G:\My Downloads\SoftonicDownloader_for_ccleaner.exe    Win32/SoftonicDownloader.A potentially unwanted application
 

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Hello jam_spoons

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.

    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.
:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download DelFix and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click DelFix.exe.
  • select all options avalible
  • Click the Run button.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is

    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

Here is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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