PUP

[deenice420]

DDS attatch.

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 8
Boot Device: \Device\HarddiskVolume2
Install Date: 10/28/2013 3:33:05 AM
System Uptime: 3/4/2014 6:25:20 PM (1 hours ago)
.
Motherboard: Hewlett-Packard |  | 1984
Processor: AMD A8-5550M APU with Radeon HD Graphics    | Socket FT1 | 2100/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 673 GiB total, 602.517 GiB free.
D: is FIXED (NTFS) - 25 GiB total, 2.559 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP17: 2/14/2014 12:13:46 PM - Windows Update
RP18: 2/19/2014 5:49:46 PM - Installed DirectX
RP19: 3/2/2014 2:36:03 PM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
7-Zip 9.20 (x64 edition)
Adobe Flash Player 12 Plugin
Adobe Shockwave Player 11.6
AMD Accelerated Video Transcoding
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Fuel
AMD VISION Engine Control Center
Bonjour
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Cisco Connect
CyberLink LabelPrint
CyberLink Media Suite 10
Cyberlink PhotoDirector
CyberLink Power2Go 8
CyberLink PowerDirector 10
CyberLink PowerDVD
CyberLink YouCam
D3DX10
DC Universe Online
Energy Star
ESET Smart Security
Google Chrome
Google Update Helper
Hewlett-Packard ACLM.NET v1.2.1.1
HP 3D DriveGuard
HP Connected Music (Meridian - installer)
HP CoolSense
HP Customer Experience Enhancements
HP Documentation
HP MyRoom
HP Postscript Converter
HP Quick Start
HP Recovery Manager
HP Registration Service
HP Support Assistant
HP System Event Utility
HP Utility Center
HP Wireless Button Driver
League of Legends
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft Application Error Reporting
Microsoft Silverlight
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Movie Maker
Mozilla Firefox 27.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT110
MSVCRT110_amd64
OEM Application Profile
Pando Media Booster
Photo Common
Photo Gallery
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek PCIE Card Reader
REALTEK Wireless LAN Driver
swMSM
Synaptics Pointing Device Driver
Vuze
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
.
==== Event Viewer Messages From Past Week ========
.
3/3/2014 4:55:31 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SSDPSRV service.
3/3/2014 4:55:31 PM, Error: Service Control Manager [7000]  - The SSDP Discovery service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
3/3/2014 4:55:01 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the upnphost service.
3/2/2014 8:55:14 PM, Error: Service Control Manager [7031]  - The Windows Connect Now - Config Registrar service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
3/2/2014 8:55:14 PM, Error: Service Control Manager [7031]  - The UPnP Device Host service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 100 milliseconds: Restart the service.
3/2/2014 8:55:14 PM, Error: Service Control Manager [7031]  - The Time Broker service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
3/2/2014 8:55:14 PM, Error: Service Control Manager [7031]  - The SSDP Discovery service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 100 milliseconds: Restart the service.
3/2/2014 8:55:14 PM, Error: Service Control Manager [7031]  - The Function Discovery Resource Publication service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
.
==== End Of File ===========================
 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16798
Run by Shannon Elizabeth at 19:45:38 on 2014-03-04
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.3293.2031 [GMT -5:00]
.
AV: ESET Smart Security 7.0 *Enabled/Updated* {19259FAE-8396-A113-46DB-15B0E7DFA289}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: ESET Smart Security 7.0 *Enabled/Updated* {A2447E4A-A5AC-AE9D-7C6B-2EC29C58E834}
FW: ESET Personal firewall *Enabled* {211E1E8B-C9F9-A04B-6D84-BC85190CE5F2}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\dwm.exe
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\Hpservice.exe
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Realtek\Audio\HDA\AERTSr64.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET Smart Security\x86\ekrn.exe
C:\Windows\system32\dashost.exe
C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\taskhostex.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\Explorer.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerSt.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\System32\Taskmgr.exe
C:\Windows\System32\msconfig.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_70.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_70.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.






uProxyOverride = <-loopback>
mWinlogon: Userinit = userinit.exe,
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>
mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [AccelerometerSysTrayApplet] C:\Program Files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerST.exe
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [HPMessageService] C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
TCP: NameServer = 209.18.47.61 209.18.47.62 192.168.1.1
TCP: Interfaces\{587FA21A-C430-4386-BE57-88019A2B33A8} : DHCPNameServer = 209.18.47.61 209.18.47.62 192.168.1.1
TCP: Interfaces\{587FA21A-C430-4386-BE57-88019A2B33A8}\34963736F67423632313 : DHCPNameServer = 209.18.47.61 209.18.47.62 192.168.1.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.146\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome




x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
x64-TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Shannon Elizabeth\AppData\Roaming\Mozilla\Firefox\Profiles\a8dfq5h3.default\
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\windows\SysWOW64\Adobe\Director\np32dsw_1166636.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_70.dll
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\Drivers\amd_sata.sys [2012-11-30 80552]
R0 amd_xata;amd_xata;C:\Windows\System32\Drivers\amd_xata.sys [2012-11-30 26280]
R0 edevmon;edevmon;C:\Windows\System32\Drivers\edevmon.sys [2013-9-17 239296]
R0 epfwwfp;epfwwfp;C:\Windows\System32\Drivers\epfwwfp.sys [2013-9-17 62136]
R1 CLVirtualDrive;CLVirtualDrive;C:\Windows\System32\Drivers\CLVirtualDrive.sys [2013-8-9 92536]
R1 eamonm;eamonm;C:\Windows\System32\Drivers\eamonm.sys [2013-9-17 239320]
R1 EpfwLWF;Epfw NDIS LightWeight Filter;C:\Windows\System32\Drivers\EpfwLWF.sys [2013-9-17 44120]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2013-8-9 98208]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2013-2-26 240640]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2013-2-26 361984]
R2 AODDriver4.2;AODDriver4.2;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2012-4-9 57472]
R2 ekrn;ESET Service;C:\Program Files\ESET\ESET Smart Security\x86\ekrn.exe [2013-9-12 1337752]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2013-3-1 43320]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [2013-2-1 1039160]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-11-1 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-11-1 701512]
R2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RTKAUDIOSERVICE64.EXE [2013-8-9 239176]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\Drivers\AtihdW86.sys [2013-2-14 94208]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\Drivers\mbam.sys [2013-11-1 25928]
R3 RSP2STOR;Realtek PCIE CardReader Driver - P2;C:\Windows\System32\Drivers\RtsP2Stor.sys [2013-8-9 288328]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2013-8-9 760032]
R3 RTWlanE;Realtek Wireless LAN 802.11n PCI-E Network Adapter;C:\Windows\System32\Drivers\rtwlane.sys [2013-8-9 1551432]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\Drivers\usbfilter.sys [2013-8-9 58536]
R3 WirelessButtonDriver;HP Wireless Button Driver Service;C:\Windows\System32\Drivers\WirelessButtonDriver64.sys [2012-8-31 20800]
S3 RTSPER;Realtek PCIe CardReader Driver;C:\Windows\System32\Drivers\RtsPer.sys [2013-8-9 448072]
S3 SmbDrv;SmbDrv;C:\Windows\System32\Drivers\Smb_driver_AMDASF.sys [2013-2-5 28400]
S3 SmbDrvI;SmbDrvI;C:\Windows\System32\Drivers\Smb_driver_Intel.sys [2013-2-5 31984]
S3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656]
.
=============== Created Last 30 ================
.
2014-03-04 03:14:21    --------    d-----w-    C:\Users\Shannon Elizabeth\AppData\Local\Diagnostics
2014-02-21 21:03:04    255664    ----a-w-    C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10234.bin
2014-02-19 22:51:22    --------    d-----w-    C:\Users\Shannon Elizabeth\AppData\Local\SCE
2014-02-19 22:41:46    --------    d--h--w-    C:\Windows\msdownld.tmp
2014-02-19 22:40:58    --------    d-----w-    C:\Windows\SysWow64\directx
2014-02-14 18:37:07    --------    d-----w-    C:\Users\Shannon Elizabeth\AppData\Roaming\WebApp
2014-02-13 23:43:45    3960320    ----a-w-    C:\Windows\System32\jscript9.dll
2014-02-13 23:43:44    2877952    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2014-02-13 23:43:37    108032    ----a-w-    C:\Program Files (x86)\Internet Explorer\jsdebuggeride.dll
2014-02-13 23:41:40    3842560    ----a-w-    C:\Windows\System32\d2d1.dll
2014-02-13 23:41:39    3288576    ----a-w-    C:\Windows\SysWow64\d2d1.dll
2014-02-13 23:41:39    2238976    ----a-w-    C:\Windows\System32\d3d10warp.dll
2014-02-13 23:41:39    2032640    ----a-w-    C:\Windows\SysWow64\d3d10warp.dll
.
==================== Find3M  ====================
.
2014-02-17 22:03:37    78304    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-02-17 22:03:37    694240    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2014-02-01 09:19:49    2241536    ----a-w-    C:\Windows\System32\wininet.dll
2014-02-01 09:19:36    915968    ----a-w-    C:\Windows\System32\uxtheme.dll
2014-02-01 09:19:36    53760    ----a-w-    C:\Windows\System32\UXInit.dll
2014-02-01 09:18:21    67072    ----a-w-    C:\Windows\System32\iesetup.dll
2014-02-01 09:18:21    136704    ----a-w-    C:\Windows\System32\iesysprep.dll
2014-02-01 07:58:31    1767936    ----a-w-    C:\Windows\SysWow64\wininet.dll
2014-02-01 07:58:24    44032    ----a-w-    C:\Windows\SysWow64\UXInit.dll
2014-02-01 07:57:16    61440    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2014-02-01 07:57:16    109056    ----a-w-    C:\Windows\SysWow64\iesysprep.dll
2014-02-01 07:40:43    2706432    ----a-w-    C:\Windows\System32\mshtml.tlb
2014-02-01 07:34:53    2706432    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2014-02-01 05:08:52    534528    ----a-w-    C:\Windows\SysWow64\uxtheme.dll
2013-12-09 00:45:52    523776    ----a-w-    C:\Windows\SysWow64\vbscript.dll
2013-12-08 23:59:47    600064    ----a-w-    C:\Windows\System32\vbscript.dll
2013-12-07 06:37:24    688640    ----a-w-    C:\Windows\System32\WSShared.dll
2013-12-07 06:37:24    163840    ----a-w-    C:\Windows\System32\Windows.ApplicationModel.Store.TestingFramework.dll
2013-12-07 05:15:46    562688    ----a-w-    C:\Windows\SysWow64\WSShared.dll
2013-12-07 05:15:46    124928    ----a-w-    C:\Windows\SysWow64\Windows.ApplicationModel.Store.TestingFramework.dll
.
============= FINISH: 19:46:30.17 ===============
 

[MrCharlie]

Welcome to the forum. What seems to be the problem??

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.
For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.
When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.
(please don't put logs in code or quotes and use the default font)

General Forum P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:
Please read all of my instructions completely including these.

Make sure system restore is turned on and running, please create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------
(If I don't respond within 24 hours, please send me a PM)

[deenice420]

RogueKiller V8.8.10 [Feb 28 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : Shannon Elizabeth [Admin rights]
Mode : Scan -- Date : 03/05/2014 00:43:15
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 1 ¤¤¤
[V2][sUSP PATH] BackgroundContainer Startup Task : "C:\Windows\SysWOW64\Rundll32.exe" - "C:\Users\Shannon Elizabeth\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun [-][x][x] -> FOUND

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) HGST HTS 541075A9E680 SATA Disk Device +++++
--- User ---
[MBR] 2d75993e8631a18fded2bfeebdae37e9
[bSP] 1dac98500ab1d7d6d7ab9694ae4a9676 : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 715404 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_03052014_004315.txt >>


RogueKiller V8.8.10 [Feb 28 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : Shannon Elizabeth [Admin rights]
Mode : Scan -- Date : 03/05/2014 00:43:15
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 1 ¤¤¤
[V2][sUSP PATH] BackgroundContainer Startup Task : "C:\Windows\SysWOW64\Rundll32.exe" - "C:\Users\Shannon Elizabeth\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun [-][x][x] -> FOUND

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) HGST HTS 541075A9E680 SATA Disk Device +++++
--- User ---
[MBR] 2d75993e8631a18fded2bfeebdae37e9
[bSP] 1dac98500ab1d7d6d7ab9694ae4a9676 : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 715404 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_03052014_004315.txt >>




RogueKiller V8.8.10 [Feb 28 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : Shannon Elizabeth [Admin rights]
Mode : Scan -- Date : 03/05/2014 00:43:15
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 1 ¤¤¤
[V2][sUSP PATH] BackgroundContainer Startup Task : "C:\Windows\SysWOW64\Rundll32.exe" - "C:\Users\Shannon Elizabeth\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun [-][x][x] -> FOUND

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) HGST HTS 541075A9E680 SATA Disk Device +++++
--- User ---
[MBR] 2d75993e8631a18fded2bfeebdae37e9
[bSP] 1dac98500ab1d7d6d7ab9694ae4a9676 : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 715404 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_03052014_004315.txt >>





 

[MrCharlie]

What are your concerns with the computer????

 

MrC

[deenice420]

pup

[deenice420]

sorry i misunderstood, 

 

RogueKiller V8.8.10 [Feb 28 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : Shannon Elizabeth [Admin rights]
Mode : Scan -- Date : 03/05/2014 00:43:15
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 1 ¤¤¤
[V2][sUSP PATH] BackgroundContainer Startup Task : "C:\Windows\SysWOW64\Rundll32.exe" - "C:\Users\Shannon Elizabeth\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun [-][x][x] -> FOUND

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) HGST HTS 541075A9E680 SATA Disk Device +++++
--- User ---
[MBR] 2d75993e8631a18fded2bfeebdae37e9
[bSP] 1dac98500ab1d7d6d7ab9694ae4a9676 : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 715404 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_03052014_004315.txt >>




im sorry im new at this kinda stuff, but im tryin to learn plz bare with me plz an ty

[deenice420]

don't know the damage that it can cause , thank u

[MrCharlie]

Please create a new system restore point before continuing!

Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

Please download AdwCleaner from HERE or HERE to your desktop.

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

[sroberts24]

I need help with PUP removal, I have run malwarebytes and deleted infected files numerous times but it keeps coming back.

[deenice420]

adw report

 

 

# AdwCleaner v3.020 - Report created 08/03/2014 at 17:30:19
# Updated 27/02/2014 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : Shannon Elizabeth - SHANNON
# Running from : C:\Users\Shannon Elizabeth\Downloads\AdwCleaner(1).exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Conduit
Folder Deleted : C:\ProgramData\eSafe
Folder Deleted : C:\ProgramData\WinterSoft
Folder Deleted : C:\ProgramData\Download keeperi
Folder Deleted : C:\Program Files (x86)\AmiExt
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\MyPC Backup
Folder Deleted : C:\Program Files (x86)\Download keeperi
Folder Deleted : C:\Program Files (x86)\Common Files\337
Folder Deleted : C:\Windows\SysWOW64\AI_RecycleBin
Folder Deleted : C:\Users\Shannon Elizabeth\AppData\Local\BrowserSafeguard
Folder Deleted : C:\Users\Shannon Elizabeth\AppData\Local\Conduit
Folder Deleted : C:\Users\Shannon Elizabeth\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Shannon Elizabeth\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Shannon Elizabeth\AppData\Roaming\Systweak
File Deleted : C:\Windows\System32\roboot64.exe
File Deleted : C:\Windows\System32\Tasks\BackgroundContainer Startup Task
File Deleted : C:\Windows\System32\Tasks\Desk 365 RunAsStdUser

***** [ Shortcuts ] *****

Shortcut Disinfected : C:\Users\Shannon Elizabeth\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
Shortcut Disinfected : C:\Users\Shannon Elizabeth\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
Shortcut Disinfected : C:\Users\Shannon Elizabeth\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk

***** [ Registry ] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\conduit.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\wajam.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\conduit.com
Key Deleted : HKLM\SOFTWARE\Classes\speedupmypc
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\QuickShare_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\QuickShare_RASMANCS
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\DeskSvc
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WsysSvc
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3311327
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3316075
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3316751
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1F8EDE97-36D5-422A-B8F0-9406E2D87C60}
Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : HKCU\Software\Adpeak, Inc.
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\InstalledThirdPartyPrograms
Key Deleted : HKCU\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\Software\caphyon
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Desksvc
Key Deleted : HKLM\Software\hdcode
Key Deleted : HKLM\Software\systweak
Key Deleted : HKLM\Software\Uniblue
Key Deleted : HKLM\Software\V9
Key Deleted : [x64] HKLM\SOFTWARE\DomaIQ
Key Deleted : [x64] HKLM\SOFTWARE\InstalledThirdPartyPrograms
Key Deleted : [x64] HKLM\SOFTWARE\Speedchecker Limited

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16798

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [search Page]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Page_URL]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [start Page]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [search Page]

-\\ Mozilla Firefox v27.0.1 (en-US)

[ File : C:\Users\Shannon Elizabeth\AppData\Roaming\Mozilla\Firefox\Profiles\a8dfq5h3.default\prefs.js ]


-\\ Google Chrome v33.0.1750.146

[ File : C:\Users\Shannon Elizabeth\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [7051 octets] - [08/03/2014 17:23:17]
AdwCleaner[s0].txt - [5638 octets] - [08/03/2014 17:30:19]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [5698 octets] ##########
 

ty for your time

[deenice420]

i ran malware scan an nothing came up thunk its gone ty so much for all your help

[MrCharlie]

OK..MrC

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!