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SCAN FOUND 116 PUPs - why

chesjak

By chesjak
in Resolved Malware Removal Logs

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chesjak

chesjak

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Posted

Hi

 

daledoc1 - since your email seemed to suggest that I would be better of getting response from one of Malwares helpers if it was fresh, I have re-entered it.  I also have updated the version as you suggested.  I have since your email, quarantined the entries and all seems to be ok.   I did another full scan afterwards and nothing was picked up.   But I would like to know what it was all about and why it happened.  I am using Avenquest anti-virus and Comodo firewall.

 

I have just done three scans on the computer with Malwarebytes and at has thrown up a number of PUP's

 

13 in the first scan - 66 in the second scan - 166 in the third scan.

 

Whats happening????

 

When the scan finishes it lists the results but none of the items are ticked for removal.

If I want to delete all of them, I cannot see a button which allows me to tick all in one go.  Surely I don't have to tick them all one by one manually!!

I read somewhere that these results are not serious but do I need to start panicking??

 

I have attached a log file of the last scan for anyone who can help me.

 

daledoc1 - since your email seemed to suggest that I would be better of getting response from one of Malwares helpers if it was fresh, I have re-entered it.  I also have updated the version as you suggested.  I have since your email, quarantined the entries and all seems to be ok.   I did another full scan afterwards and nothing was picked up.   But I would like to know what it was all about and why it happened.  I am using Avenquest anti-virus and Comodo firewall.

 

Many thanks

 

==============================================================================

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2014.02.27.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16750
DV :: DV-PC [administrator]

27/02/2014 09:20:50
mbam-log-2014-02-27 (09-20-50).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 260436
Time elapsed: 3 minute(s), 39 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C} (PUP.Optional.OptimzerPro.A) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect (PUP.Optional.SearchProtect.A) -> No action taken.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|AppInit_DLLs (PUP.Optional.Conduit.A) -> Bad: (c:\progra~2\searchprotect\searchprotect\bin\spvc32loader.dll) Good: () -> No action taken.

Folders Detected: 18
C:\Program Files (x86)\SearchProtect (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\bin (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\rep (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\rep (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\bin (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\rep (PUP.Optional.SearchProtect.A) -> No action taken.

Files Detected: 72
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32Loader.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\EULA.txt (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\bin\CltMngSvc.exe (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\bin\SPTool.dll (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\bin\uninstall.exe (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\rep\SystemRepository.dat (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\cltmng.exe (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPTool64.exe (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32.dll (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64.dll (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64Loader.dll (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\bin\cltmngui.exe (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings.html (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\style.css (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.css (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.html (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-default.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-onclick.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-Rollover.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg-with-logo.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgNotif.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgSettings.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgUninstall.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnBlue.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnClose.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnSilver.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_checked.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_def.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-def.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-over-click.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\gray-bg.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-def.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-selected.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\icon-win.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\info-icon.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-rollover.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-selected.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-def.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-selected.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button2.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Settings-icon.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\text-field.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\v.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\x.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\dialogUtils.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\jquery.1.7.1.min.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\json2.min.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\main.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\SPDialogAPI.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.css (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.html (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\protectionDS.css (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\protectionDS.html (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\protectionDS.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.css (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.html (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.css (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.html (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.js (PUP.Optional.SearchProtect.A) -> No action taken.

(end)          

 

many thanks

 

Regards

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gringo_pr

gringo_pr

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Posted

Hello chesjak

one thing is we are always updating Malwarebytes Antimalware to detect new pups as we find them

PUP type programs are legit programs that get installed legally on your computer by being bundled with other legit programs that you may want installed on the computer. By doing this they can get installed on your computer legally and unless you pay close attention you will not know that they get installed. What we are doing are informing you that they have been installed and giving you the means to remove them

I also see in the reports that you are not allowing Malwarebytes to remove them

If you want Malwarebytes Anti-Malware to remove PUP detections, each item must be checked. To do so quickly, you can highlight one of the detections by left clicking on it. Then, right click on the highlighted detection, and select 'Check all items'. Next, click Remove Selected.

You can also have Malwarebytes Antimalware remove them automaticly during the scans if you want to.

Open Malwarebytes Antimalware and click on the "settings " tab

Now click on the "Scanner Settings" tab

Next to where it says "Action for Potentially Unwanted Programs (PUP)" change the setting to "Show In Results and Check for Removal"

This should take care of all PUP's in the future

Gringo

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gringo_pr

gringo_pr

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Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

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chesjak

chesjak

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Posted

Hi gringo_pr

 

Sorry for not getting back to you.  I have been away for a couple of days.

 

I did do what you have suggested.  I have done three scans since then and not PUP's so all seems to be OK.

 

What I can't understand is, why so many PUP's showed up between me doing a scan one day and then another scan the next.  It has never happened before and I do regular scans with Malwarebytes.

 

What "Tools" are you referring to in your email?

 

Once again, thanks for your help. 

 

Regards

 

Chesjak

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AdvancedSetup

AdvancedSetup

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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