Help!

[jaynatjones]

Please Help Me!

 

I Have Been Hit With An Adware Called SavingsWizard And cant remove it! malwarebytes detects it but when i remove it it comes back in exactly 1 hour! i do not know why it does this and am scared because it is ruinind my browsing experience! please help me i am new to malware/adware and dont know how to uninstall it!

Someone Help Me!

 

 

(yes i have tried Rkill to stop the process Rkill detects nothing!)

 

 

Please Moderators Admins Or Anyone Help Me!

[daledoc1]

Hi, again:
 

 

OOPS!

I assume this is the same computer about which you posted here earlier?

 

Issues with possible adware/malware/junkware detection and removal are handled in a special section of the forum reserved for that purpose.

(This is the non-malware, general PC help section.)
 

I would suggest that you please start with the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

Then please start a NEW post, including the requested logs, over in the malware removal section >>HERE<<.

One of the malware experts will then assist you with looking into your issue.

 

 

Thanks!

 

daledoc1

[jaynatjones]

thanks i am confused!

[AdvancedSetup]

Basically run the DDS scanner as posted in the link that daledoc1 provided and create a NEW topic in this forum:  https://forums.malwarebytes.org/index.php?showforum=7

 

Then post the results of the DDS logs in your new topic and wait for someone to assist you.

 

Well I see you already posted there but did not post the DDS logs.

https://forums.malwarebytes.org/index.php?showtopic=143180

 

So, just wait please

 

 

Thank you