My turn for the 339 runtime error

[steve47co1]

I cannot run Malwarebytes Pro. I have attached a frstreport, and both my .dds screen and a combo fix report. I would appreciated any help that the kindly volunteers can provide. I have uninstalled MWB and tried to re-install but the "339 error comes up and terminates the install when I try to launch and update.

 

Thank you,

 

Steve Marshall

dds.txt

Combo fix run.txt

FRST report.txt

[AdvancedSetup]

Hello and

 

Please run the following and let us know if that corrects the issue or not.

 

MBAM Clean Removal Process
 

Thanks

[steve47co1]

No joy, Ron; 339 runtime error; ieframe.dll is missing or invalid (same message as before).

[AdvancedSetup]

Ah.... the ieframe.dll issue is a bit different.   That one can sometimes prove difficult to fix for some users.

 

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.


Post your logs there in that other forum and when you're ready let me know and I'll assist you.

 

Thanks