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Can't install portable mbam, even in safe mode

franks402

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in Resolved Malware Removal Logs

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franks402

franks402

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Posted

Trying to fix a badly infected PC for a friend. Followed instructions from here: https://forums.malwarebytes.org/index.php?showtopic=9573

 

And here are my text files:

 

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.45.2
Run by DJ at 17:50:34 on 2014-02-25
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2037.1716 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ================
.
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
.
============== Pseudo HJT Report ===============
.
uProxyOverride = <-loopback>
uURLSearchHooks: <No Name>: {7a55cbb2-2b2e-4a41-9de1-6ac5d2c2be0a} - c:\program files\utilitychest_49\bar\1.bin\49SrcAs.dll
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Search Assistant BHO: {06e05b40-77fa-40b6-9077-ed1a7577b1ef} - c:\program files\utilitychest_49\bar\1.bin\49SrcAs.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {23ec984e-464c-4a0c-a8df-f80cb8c090e1} - <orphaned>
BHO: {30F9B915-B755-4826-820B-08FBA6BD249D} - <orphaned>
BHO: PlusIEEventHelper Class: {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - c:\program files\nuance\pdf viewer plus\bin\PlusIEContextMenu.dll
BHO: Toolbar BHO: {58f7b5ca-1162-42e8-8bbc-d543b4edd780} - c:\program files\utilitychest_49\bar\1.bin\49bar.dll
BHO: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - <orphaned>
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: {A6174F27-1FFF-E1D6-A93F-BA48AD5DD448} - <orphaned>
BHO: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - <orphaned>
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Freecause Toolbar BHO: {FC78E410-0EFA-4BEC-B283-D1DB1922F420} - c:\program files\coolchaser layout auto insert\Toolbar.dll
TB: CoolChaser Layout Auto Insert: {B0208007-27C1-4BCD-93EF-EFF5DB61FC22} - c:\program files\coolchaser layout auto insert\Toolbar.dll
TB: Utility Chest: {CF67755F-9265-449C-87CF-B945519E073B} - c:\program files\utilitychest_49\bar\1.bin\49bar.dll
TB: CoolChaser Layout Auto Insert: {B0208007-27C1-4BCD-93EF-EFF5DB61FC22} - c:\program files\coolchaser layout auto insert\Toolbar.dll
TB: Utility Chest: {cf67755f-9265-449c-87cf-b945519e073b} - c:\program files\utilitychest_49\bar\1.bin\49bar.dll
uRun: [iSUSPM] c:\documents and settings\all users\application data\flexnet\connect\11\ISUSPM.exe -scheduler
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [PPort12reminder] "c:\program files\nuance\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\12\config\ereg\Ereg.ini"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [igfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [brStsMon00] c:\program files\browny02\brother\BrStMonW.exe /AUTORUN
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [msiexec.exe] msiconf.exe
dRunOnce: [spUninstallDeleteDir] rmdir /s /q "c:\windows\system32\config\systemprofile\application data\SearchProtect"
dRunOnce: [Del151579687] cmd.exe /Q /D /c del "c:\windows\temp\0.del"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - 
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: c:\windows\system32\PCProtect.dll
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - 
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Notify: igfxcui - igfxdev.dll
Notify: LMIinit - LMIinit.dll
AppInit_DLLs= vlacyp.dll 
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\dj\application data\mozilla\firefox\profiles\2tnz1j4d.default\
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\documents and settings\all users\application data\visan\plugins\npRLSecurePluginLayer.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.22.5\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\program files\mywebsearch\bar\2.bin\NPMYWEBS.DLL
FF - plugin: c:\program files\utilitychest_49\bar\1.bin\NP49Stub.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - ExtSQL: !HIDDEN! 2009-11-18 11:10; smartwebprinting@hp.com; c:\program files\hp\digital imaging\smart web printing\MozillaAddOn2
FF - ExtSQL: !HIDDEN! 2011-05-01 01:55; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - ExtSQL: !HIDDEN! 2012-02-03 18:46; 1gffxtbr@InboxAce_1g.com; c:\program files\inboxace_1g\bar\1.bin
FF - ExtSQL: !HIDDEN! 2012-02-03 18:47; 49ffxtbr@UtilityChest_49.com; c:\program files\utilitychest_49\bar\1.bin
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.mysearchdial.hmpg - true
FF - user.js: extensions.mysearchdial.dfltSrch - true
FF - user.js: extensions.mysearchdial.srchPrvdr - Mysearchdial
FF - user.js: extensions.mysearchdial.dnsErr - true
FF - user.js: extensions.mysearchdial_i.newTab - false
FF - user.js: extensions.mysearchdial.id - 00219B01EBD5B380
FF - user.js: extensions.mysearchdial.instlDay - 16112
FF - user.js: extensions.mysearchdial.vrsn - 1.8.21.0
FF - user.js: extensions.mysearchdial.vrsni - 1.8.21.0
FF - user.js: extensions.mysearchdial_i.vrsnTs - 1.8.21.018:32:1
FF - user.js: extensions.mysearchdial.prtnrId - mysearchdial
FF - user.js: extensions.mysearchdial.prdct - mysearchdial
FF - user.js: extensions.mysearchdial.aflt - irmsd0103
FF - user.js: extensions.mysearchdial_i.smplGrp - none
FF - user.js: extensions.mysearchdial.tlbrId - base
FF - user.js: extensions.mysearchdial.instlRef - 
FF - user.js: extensions.mysearchdial.dfltLng - 
FF - user.js: extensions.mysearchdial.appId - {CA5CAA63-B27C-4963-9BEC-CB16A36D56F8}
FF - user.js: extensions.mysearchdial.excTlbr - false
FF - user.js: extensions.mysearchdial_i.hmpg - true
FF - user.js: extensions.mysearchdial.cr - 1494026284
FF - user.js: extensions.mysearchdial.cd - 2XzuyEtN2Y1L1QzutDtDtBtCzy0BtDtC0E0B0DyD0BtAzztDtN0D0Tzu0CyByBtAtN1L2XzutBtFtBtFtCyDtFtCyCtAtCtN1L1CzutBtAtDtC1N1R
FF - user.js: extensions.mysearchdial.AL - 2
FF - user.js: extensions.irmysearch.aflt - irmsd0103
FF - user.js: extensions.irmysearch.instlRef - 
FF - user.js: extensions.irmysearch.cr - 1494026284
FF - user.js: extensions.irmysearch.cd - 2XzuyEtN2Y1L1QzutDtDtBtCzy0BtDtC0E0B0DyD0BtAzztDtN0D0Tzu0CyByBtAtN1L2XzutBtFtBtFtCyDtFtCyCtAtCtN1L1CzutBtAtDtC1N1R
..
.
.
============= SERVICES / DRIVERS ===============
.
R1 pcwatch;pcwatch service;c:\windows\system32\drivers\pcwatch.sys [2014-2-11 19840]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-10-4 611664]
R3 rt2870;Linksys 802.11n USB Wireless LAN Card Driver;c:\windows\system32\drivers\rt2870.sys [2014-2-25 517632]
S0 cerc6;cerc6; [x]
S0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-9-27 214696]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-7-24 12856]
S2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-1-1 47640]
S2 PDFProFiltSrvPP;PDFProFiltSrvPP;c:\program files\nuance\paperport\PDFProFiltSrvPP.exe [2010-3-8 144672]
S2 UtilityChest_49Service;Utility ChestService;c:\progra~1\utilit~2\bar\1.bin\49barsvc.exe [2012-2-3 42504]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-11-29 24652]
S3 BrSerIb;Brother Serial Interface Driver(WDM);c:\windows\system32\drivers\BrSerIb.sys [2012-6-20 71424]
S3 BrUsbSIb;Brother Serial USB Driver(WDM);c:\windows\system32\drivers\BrUsbSib.sys [2012-6-20 11520]
S3 BrYNSvc;BrYNSvc;c:\program files\browny02\BrYNSvc.exe [2012-6-20 245760]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\common files\symantec shared\eengine\eraserutilrebootdrv.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [?]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2014-2-25 40776]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [2012-9-8 18944]
S3 PCProtect;PCProtect;c:\program files\web protect\PCProtect.exe [2014-1-8 1265608]
S3 radpms;Driver for RADPMS Device;c:\windows\system32\drivers\radpms.sys [2008-7-24 12192]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-14 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
.
=============== Created Last 30 ================
.
2014-02-25 22:22:12 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2014-02-25 21:52:36 7947048 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{dd4998d7-4402-4764-a935-5fbc82db3dd6}\mpengine.dll
2014-02-25 14:28:40 -------- d-----w- c:\windows\system32\MRT
2014-02-25 14:24:32 517632 ----a-r- c:\windows\system32\drivers\rt2870.sys
2014-02-24 20:57:33 -------- d-----w- c:\documents and settings\dj\application data\PC-FAX TX
2014-02-24 20:15:16 7947048 ------w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2014-02-12 20:05:33 -------- d-----w- c:\program files\iPod
2014-02-12 20:04:44 -------- d-----w- c:\documents and settings\all users\application data\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-02-12 20:04:43 -------- d-----w- c:\program files\iTunes
2014-02-12 00:19:18 19840 ----a-w- c:\windows\system32\drivers\pcwatch.sys
2014-02-12 00:18:30 -------- d-----w- c:\documents and settings\dj\application data\SwvUpdater
2014-02-12 00:15:42 -------- d-----w- c:\program files\MediaPlayerEnhance
2014-02-12 00:15:29 293984 ----a-w- c:\windows\system32\PCProtect.dll
2014-02-12 00:13:38 -------- d-----w- c:\program files\Mobogenie
2014-02-12 00:11:53 -------- d-----w- c:\documents and settings\dj\local settings\application data\Weather_Notifications,_LL
2014-02-12 00:11:38 -------- d-----w- c:\program files\Web Protect
2014-02-12 00:11:38 -------- d-----w- c:\documents and settings\dj\local settings\application data\SevereWeatherAlerts
2014-02-11 23:52:37 -------- d-----w- c:\documents and settings\dj\application data\SmartMediaConverter
2014-02-11 23:52:04 -------- d-----w- c:\program files\SmartMediaConverter
2014-02-11 23:34:55 -------- d-----w- c:\program files\Optimizer Pro
2014-02-11 23:19:26 -------- d-----w- c:\documents and settings\dj\application data\Systweak
2014-02-11 23:19:21 18776 ----a-w- c:\windows\system32\roboot.exe
2014-02-11 23:19:04 -------- d-----w- c:\documents and settings\dj\local settings\application data\Local_Weather_LLC
2014-02-11 23:18:55 -------- d-----w- c:\documents and settings\dj\local settings\application data\WeatherAlerts
2014-02-09 14:10:40 16928 ------w- c:\windows\system32\spmsgXP_2k3.dll
2014-02-03 02:01:54 487501 ----a-w- C:\monitor.exe
.
==================== Find3M  ====================
.
2014-02-05 23:26:52 920064 ----a-w- c:\windows\system32\wininet.dll
2014-02-05 23:26:43 43520 ----a-w- c:\windows\system32\licmgr10.dll
2014-02-05 23:26:42 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2014-02-05 23:26:37 18944 ----a-w- c:\windows\system32\corpol.dll
2014-02-05 22:24:05 385024 ----a-w- c:\windows\system32\html.iec
2014-01-19 07:32:23 231584 ------w- c:\windows\system32\MpSigStub.exe
2014-01-04 03:13:05 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-12-30 20:53:36 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-12-30 20:30:31 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-12-30 20:30:31 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-12-05 11:26:06 1172992 ----a-w- c:\windows\system32\msxml3.dll
2013-12-01 17:44:47 7652 ----a-w- C:\SkwConfig.bin
.
============= FINISH: 17:52:08.85 ===============
 
(Instructions said to ignore zipping, and just post, so here goes!):
 
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 3/6/2013 2:56:05 PM
System Uptime: 2/25/2014 5:49:00 PM (0 hours ago)
.
Motherboard: Dell Inc. |  | 0CU409
Processor: Intel® Core2 Duo CPU     E4600  @ 2.40GHz | Socket 775 | 2394/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 466 GiB total, 389.052 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP128: 11/27/2013 4:36:44 PM - System Checkpoint
RP129: 11/28/2013 7:14:32 PM - System Checkpoint
RP130: 11/29/2013 8:34:15 PM - System Checkpoint
RP131: 12/1/2013 2:08:48 PM - System Checkpoint
RP132: 12/4/2013 8:21:43 AM - System Checkpoint
RP133: 12/6/2013 11:48:34 AM - System Checkpoint
RP134: 12/10/2013 10:23:47 AM - System Checkpoint
RP135: 12/12/2013 10:07:13 AM - System Checkpoint
RP136: 12/15/2013 3:54:19 PM - Software Distribution Service 3.0
RP137: 12/16/2013 5:55:28 PM - Software Distribution Service 3.0
RP138: 12/17/2013 5:58:40 PM - System Checkpoint
RP139: 12/18/2013 6:29:12 PM - System Checkpoint
RP140: 12/19/2013 7:58:36 PM - System Checkpoint
RP141: 12/20/2013 9:58:34 PM - System Checkpoint
RP142: 12/21/2013 11:58:29 PM - System Checkpoint
RP143: 12/23/2013 1:58:30 AM - System Checkpoint
RP144: 12/24/2013 8:41:33 AM - System Checkpoint
RP145: 12/25/2013 11:34:51 PM - System Checkpoint
RP146: 12/27/2013 4:27:56 PM - System Checkpoint
RP147: 12/28/2013 10:17:35 PM - System Checkpoint
RP148: 12/29/2013 11:43:24 PM - System Checkpoint
RP149: 12/30/2013 2:32:58 PM - Software Distribution Service 3.0
RP150: 12/30/2013 3:49:01 PM - Removed Java 7 Update 6
RP151: 1/19/2014 9:54:24 AM - Installed Java 7 Update 45
RP152: 1/4/2014 5:12:48 PM - Software Distribution Service 3.0
RP153: 1/5/2014 5:48:50 PM - Software Distribution Service 3.0
RP154: 1/6/2014 7:12:34 PM - Software Distribution Service 3.0
RP155: 1/8/2014 8:58:00 AM - Software Distribution Service 3.0
RP156: 1/10/2014 12:01:37 AM - Software Distribution Service 3.0
RP157: 1/11/2014 1:46:17 AM - System Checkpoint
RP158: 1/11/2014 12:11:14 PM - Software Distribution Service 3.0
RP159: 1/12/2014 1:58:03 AM - Software Distribution Service 3.0
RP160: 1/13/2014 3:01:53 PM - Software Distribution Service 3.0
RP161: 1/14/2014 3:43:22 PM - Software Distribution Service 3.0
RP162: 1/19/2014 9:44:57 AM - Software Distribution Service 3.0
RP163: 1/19/2014 9:56:41 AM - Software Distribution Service 3.0
RP164: 1/22/2014 8:06:45 AM - Software Distribution Service 3.0
RP165: 1/23/2014 2:40:13 PM - Software Distribution Service 3.0
RP166: 1/24/2014 4:20:26 PM - System Checkpoint
RP167: 1/24/2014 7:45:58 PM - Software Distribution Service 3.0
RP168: 1/29/2014 8:56:08 AM - Software Distribution Service 3.0
RP169: 1/30/2014 10:48:55 AM - System Checkpoint
RP170: 2/5/2014 9:54:22 AM - Software Distribution Service 3.0
RP171: 2/6/2014 11:03:40 AM - System Checkpoint
RP172: 2/9/2014 9:10:40 AM - Installed Windows XP Wdf01009.
RP173: 2/9/2014 9:19:52 AM - Software Distribution Service 3.0
RP174: 2/10/2014 7:52:17 PM - Software Distribution Service 3.0
RP175: 2/11/2014 7:14:53 PM - Uniblue SpeedUpMyPC installation
RP176: 2/11/2014 8:01:56 PM - Installed iTunes
RP177: 2/12/2014 3:00:34 AM - Software Distribution Service 3.0
RP178: 2/12/2014 3:46:18 AM - Software Distribution Service 3.0
RP179: 2/12/2014 3:00:08 PM - Installed iTunes
RP180: 2/13/2014 3:00:33 AM - Software Distribution Service 3.0
RP181: 2/13/2014 6:45:12 AM - Software Distribution Service 3.0
RP182: 2/14/2014 6:46:39 AM - Software Distribution Service 3.0
RP183: 2/15/2014 6:43:47 AM - Software Distribution Service 3.0
RP184: 2/16/2014 1:54:31 AM - Software Distribution Service 3.0
RP185: 2/16/2014 6:45:05 AM - Software Distribution Service 3.0
RP186: 2/17/2014 6:45:26 AM - Software Distribution Service 3.0
RP187: 2/19/2014 11:58:35 AM - Software Distribution Service 3.0
RP188: 2/20/2014 11:51:50 AM - Software Distribution Service 3.0
RP189: 2/21/2014 12:07:29 PM - System Checkpoint
RP190: 2/22/2014 6:13:50 AM - Software Distribution Service 3.0
RP191: 2/23/2014 9:30:40 AM - Software Distribution Service 3.0
RP192: 2/23/2014 10:30:31 PM - Software Distribution Service 3.0
RP193: 2/24/2014 3:15:11 PM - Software Distribution Service 3.0
RP194: 2/25/2014 9:27:34 AM - Software Distribution Service 3.0
RP195: 2/25/2014 4:52:30 PM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Media Player
Adobe Reader X (10.1.3)
Adobe Shockwave Player
AIM 6
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
Brother MFL-Pro Suite MFC-J825DW
Browser Address Error Redirector
CCleaner
Cisco Network Magic
Compatibility Pack for the 2007 Office system
CoolChaser Layout Auto Insert
Dell Driver Reset Tool
Dell Support Center
DesktopWeatherAlerts
DiskAid 5.46
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
HP Update
HPSSupply
InstallMgr
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections 12.1.8.0
iPod Copy Expert 3.1.2
iTunes
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Malwarebytes Anti-Malware version 1.75.0.1300
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Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
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Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
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Microsoft Office File Validation Add-In
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
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Mozilla Firefox 27.0.1 (x86 en-US)
Mozilla Maintenance Service
MSN
MSN Toolbar
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
MSXML 6.0 Parser (KB933579)
Network Magic
Nuance PaperPort 12
Nuance PDF Viewer Plus
OGA Notifier 2.0.0048.0
PaperPort Image Printer
PowerDVD
Pure Networks Platform
QuickTime
Realtek High Definition Audio Driver
Roblox for DJ
Roxio Activation Module
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Drag-to-Disc
Roxio Express Labeler 3
Roxio Update Manager
Scansoft PDF Professional
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2)
Security Update for Microsoft Windows (KB2564958)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2809289)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Internet Explorer 8 (KB2829530)
Security Update for Windows Internet Explorer 8 (KB2838727)
Security Update for Windows Internet Explorer 8 (KB2846071)
Security Update for Windows Internet Explorer 8 (KB2847204)
Security Update for Windows Internet Explorer 8 (KB2862772)
Security Update for Windows Internet Explorer 8 (KB2870699)
Security Update for Windows Internet Explorer 8 (KB2879017)
Security Update for Windows Internet Explorer 8 (KB2888505)
Security Update for Windows Internet Explorer 8 (KB2898785)
Security Update for Windows Internet Explorer 8 (KB2909210)
Security Update for Windows Internet Explorer 8 (KB2909921)
Security Update for Windows Media Player (KB2834904-v2)
Security Update for Windows Media Player (KB2834904)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219-v2)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135-v2)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820197)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2829361)
Security Update for Windows XP (KB2834886)
Security Update for Windows XP (KB2839229)
Security Update for Windows XP (KB2845187)
Security Update for Windows XP (KB2847311)
Security Update for Windows XP (KB2849470)
Security Update for Windows XP (KB2850851)
Security Update for Windows XP (KB2850869)
Security Update for Windows XP (KB2859537)
Security Update for Windows XP (KB2862152)
Security Update for Windows XP (KB2862330)
Security Update for Windows XP (KB2862335)
Security Update for Windows XP (KB2864063)
Security Update for Windows XP (KB2868038)
Security Update for Windows XP (KB2868626)
Security Update for Windows XP (KB2876217)
Security Update for Windows XP (KB2876315)
Security Update for Windows XP (KB2876331)
Security Update for Windows XP (KB2883150)
Security Update for Windows XP (KB2892075)
Security Update for Windows XP (KB2893294)
Security Update for Windows XP (KB2893984)
Security Update for Windows XP (KB2898715)
Security Update for Windows XP (KB2900986)
Security Update for Windows XP (KB2914368)
Security Update for Windows XP (KB2916036)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
Severe Weather Alerts
Shop for HP Supplies
SmartMediaConverter
Software Version Updater
Sonic CinePlayer Decoder Pack
Spelling Dictionaries Support For Adobe Reader 9
Steam
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB2632503)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2749655)
Update for Windows XP (KB2863058)
Update for Windows XP (KB2904266)
Update for Windows XP (KB951978)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB973815)
Utility Chest
Viewpoint Media Player
WebEx Support Manager for Internet Explorer
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
.
==== Event Viewer Messages From Past Week ========
.
2/25/2014 5:24:52 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
2/25/2014 4:55:45 PM, error: Print [19]  - Sharing printer failed + 1722, Printer Brother PC-FAX v.2.2 share name Printer9.
2/25/2014 10:13:23 AM, error: Dhcp [1001]  - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 001EE5DD6271.  The following error occurred:  The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
2/24/2014 5:10:34 PM, error: Dhcp [1002]  - The IP address lease 192.168.1.101 for the Network Card with network address 00219B01EBD5 has been denied by the DHCP server 142.254.147.145 (The DHCP Server sent a DHCPNACK message).
2/24/2014 3:03:22 PM, error: Service Control Manager [7024]  - The Pure Networks Platform Service service terminated with service-specific error 2147746132 (0x80040154).
2/24/2014 3:03:22 PM, error: Service Control Manager [7000]  - The Util FindRight service failed to start due to the following error:  The system cannot find the path specified.
2/24/2014 3:03:22 PM, error: Service Control Manager [7000]  - The Update FindRight service failed to start due to the following error:  The system cannot find the path specified.
2/23/2014 5:38:30 PM, error: Service Control Manager [7034]  - The Machine Debug Manager service terminated unexpectedly.  It has done this 1 time(s).
2/23/2014 5:38:15 PM, error: Service Control Manager [7031]  - The Update BrowseFox service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
2/23/2014 5:38:05 PM, error: Service Control Manager [7031]  - The Util BrowseFox service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
2/23/2014 5:33:20 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
2/23/2014 5:33:14 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
2/23/2014 5:32:39 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
2/23/2014 5:30:02 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service PCProtect with arguments "-Service" in order to run the server: {94B83936-77EA-4708-8FC5-F3BBC55C2A32}
2/23/2014 5:22:50 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
2/23/2014 5:22:45 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service PCProtect with arguments "-Service" in order to run the server: {59A8D713-E25C-4C3F-AB27-44A4FEDD9328}
2/23/2014 5:20:08 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
2/23/2014 5:18:31 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service MDM with arguments "" in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064}
2/23/2014 5:15:58 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD Fips intelppm IPSec MpFilter MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip WS2IFSL
2/23/2014 5:15:58 PM, error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error:  A device attached to the system is not functioning.
2/23/2014 5:15:58 PM, error: Service Control Manager [7001]  - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:  A device attached to the system is not functioning.
2/23/2014 5:15:58 PM, error: Service Control Manager [7001]  - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
2/23/2014 5:15:58 PM, error: Service Control Manager [7001]  - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error:  A device attached to the system is not functioning.
2/23/2014 5:15:58 PM, error: Service Control Manager [7001]  - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
2/23/2014 5:15:58 PM, error: Service Control Manager [7001]  - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
2/23/2014 4:56:37 PM, error: Service Control Manager [7034]  - The Computer Backup (MyPC Backup) service terminated unexpectedly.  It has done this 1 time(s).
2/23/2014 4:46:39 PM, error: Service Control Manager [7034]  - The PCProtect service terminated unexpectedly.  It has done this 1 time(s).
2/23/2014 4:45:55 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  iaStor
2/23/2014 4:45:44 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the lxdeCATSCustConnectService service to connect.
2/23/2014 4:45:44 PM, error: Service Control Manager [7000]  - The lxdeCATSCustConnectService service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
2/23/2014 3:20:16 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  Fips intelppm MpFilter
2/23/2014 2:59:26 PM, error: Service Control Manager [7034]  - The PCProtect service terminated unexpectedly.  It has done this 2 time(s).
2/19/2014 5:44:30 PM, error: WPDMTPDriver [15300]  - MTP WPD Driver has failed to start. Error 0x8007048f.
2/19/2014 11:46:26 AM, error: Service Control Manager [7034]  - The PCProtect service terminated unexpectedly.  It has done this 3 time(s).
2/19/2014 11:39:14 AM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Computer Backup (MyPC Backup) service to connect.
2/19/2014 11:39:14 AM, error: Service Control Manager [7000]  - The Computer Backup (MyPC Backup) service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
 
Please help if possible - thank you!
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gringo_pr

gringo_pr

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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