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200+ Objects Found with Mlwarebytes (Please Help)

SOCIOPATH

By SOCIOPATH
in Resolved Malware Removal Logs

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SOCIOPATH

SOCIOPATH

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Hello ladies and gents. I am helping a friend by cleaning out his computer out and malwarebytes found quite a few issues, the majority being PUP and not serious but it also found some serious trojans.  I ran malwarebytes a second time and it came up clean Any help is appreciated. Attached logs below:

 

mbam-log-2014-02-25 (10-20-06).txt.

dds.txt

attach.txt

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kevinf80

kevinf80

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Hello and post-32477-1261866970.gif

 

P2P/Piracy Warning:

 

   

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

There are two AV programs running, Norton and AVG, that is counterproductive. As Norton is a full security system suggest you remove AVG. Removal tool here: http://www.avg.com/us-en/utilities

 

Next,

 

Run Malwarebytes,  Open > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick scan

Make sure that everything is checked, and click Remove Selected on any found items.

 

Post the produced log.

 

Next,

 

Download AdwCleaner by Xplode from here: http://www.bleepingcomputer.com/download/adwcleaner/ and save to your Desktop.

 

  • Double click on AdwCleaner.exe to run the tool.
  • Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Uncheck any elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review.
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted (if necessary):
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

 

Next,

 

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

 

Next,

 

Download Farbar Recovery Scan Tool and save it to your desktop.

 

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.


Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

Let me see those log...

 

Kevin

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kevinf80

kevinf80

Posted
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The log from Malwarebytes shows "no action taken" any reason why those entries were not removed?

 

Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

 

Next,

 

Run Malwarebytes,  Open > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick scan

Make sure that everything is checked, and click Remove Selected on any found items.

 

Post the produced log.

 

Next,

 

We need to run an online AV scan to ensure there are no remnants of any infection left on your system that may have been missed. This scan is very thorough and well worth running, it can take several hours please be patient and let it complete:

 

Run Eset Online Scanner

 

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

 

Go to Eset web page http://www.eset.com/us/online-scanner/ to run an online scan from ESET.

 

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    Click Start
  • When asked, allow the add/on to be installed
    Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
  • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
    Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

 

When the scan is complete

 

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

 

If threats were found

 

  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish

 

close program

 

copy and paste the report in next reply

 

Let me see those logs, also give an update on any remaining issues or concerns....

 

Kevin....

 

 

fixlist.txt

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kevinf80

kevinf80

Posted
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Ok we continue:

 

Download OTM from either of the following links and save to your Desktop: (If your security alerts to OTM, either accept the alert or turn off security to allow OTM to run)

http://oldtimer.geekstogo.com/OTM.exe.
http://www.itxassociates.com/OT-Tools/OTM.com
http://www.itxassociates.com/OT-Tools/OTM.exe  

Double click OTM.exe to start the tool. Vista or Windows 7 users accepy UAC alert. Be aware all processes will be stopped during run, also Desktop will disappear, this will be put back on completion.... If your security alerts to OTM either, accept the alert or turn off security until OTM completes...

  • Copy the text from the code box belowbelow to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy). Ensure to start with and include the colon before Files :Files

    :Filesipconfig /flushdns /cC:\Program Files (x86)\Windows Live\Messenger\msimg32.dllC:\Program Files (x86)\Windows Live\Messenger\riched20.dllC:\Users\jennifer\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KTW4PJFO\Setup[1].exeC:\Users\jennifer\AppData\Local\Temp\is-DPR23.tmp\OptProCrash.dllC:\Users\jennifer\AppData\Local\Temp\nsp1374.tmp\Helper.dllC:\Users\jennifer\AppData\Local\Temp\YontooLayers\background.htmlC:\Users\jennifer\AppData\Local\Temp\{FEBEC57B-44D9-4A28-9BF9-23576961ADDE}\setup.exeC:\Windows\Temp\2570bd6c.ftf.ftfC:\Windows\Temp\LatestDealPlySetup5556.exe:Commands[EmptyTemp]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red btnmoveit.png button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM


Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

If the machine reboots, the Results log can be found here:

c:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log

Where mmddyyyy_hhmmss is the date of the tool run.

 

Next,

 

Run Malwarebytes,  Open > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick scan

Make sure that everything is checked, and click Remove Selected on any found items.

 

Post the produced logs...

 

Let me know if there are any remaining issues or concerns..

 

Kevin

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SOCIOPATH

SOCIOPATH

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heres the otm log, it need to reboot, looks like that dsiwmis.log couldnt be moved though, not sure if thats an issue or not. Also at the end of the log it says Registry entries deleted on reboot... but there was nothing after that just so you know i didnt miss pasting some of the log. That was the end of the log file.

 

All processes killed
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\jennifer\Desktop\cmd.bat deleted successfully.
C:\Users\jennifer\Desktop\cmd.txt deleted successfully.
DllUnregisterServer procedure not found in C:\Program Files (x86)\Windows Live\Messenger\msimg32.dll
C:\Program Files (x86)\Windows Live\Messenger\msimg32.dll moved successfully.
DllUnregisterServer procedure not found in C:\Program Files (x86)\Windows Live\Messenger\riched20.dll
C:\Program Files (x86)\Windows Live\Messenger\riched20.dll moved successfully.
C:\Users\jennifer\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KTW4PJFO\Setup[1].exe moved successfully.
LoadLibrary failed for C:\Users\jennifer\AppData\Local\Temp\is-DPR23.tmp\OptProCrash.dll
C:\Users\jennifer\AppData\Local\Temp\is-DPR23.tmp\OptProCrash.dll moved successfully.
DllUnregisterServer procedure not found in C:\Users\jennifer\AppData\Local\Temp\nsp1374.tmp\Helper.dll
C:\Users\jennifer\AppData\Local\Temp\nsp1374.tmp\Helper.dll moved successfully.
C:\Users\jennifer\AppData\Local\Temp\YontooLayers\background.html moved successfully.
C:\Users\jennifer\AppData\Local\Temp\{FEBEC57B-44D9-4A28-9BF9-23576961ADDE}\setup.exe moved successfully.
C:\Windows\Temp\2570bd6c.ftf.ftf moved successfully.
C:\Windows\Temp\LatestDealPlySetup5556.exe moved successfully.
========== COMMANDS ==========
 
[EMPTYTEMP]
 
User: All Users
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 56466 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
User: jennifer
->Temp folder emptied: 2139913320 bytes
->Temporary Internet Files folder emptied: 2528344876 bytes
->Java cache emptied: 13179780 bytes
->Flash cache emptied: 2887657 bytes
 
User: Public
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 1243659 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1324358165 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 934981 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 753 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 84562028 bytes
RecycleBin emptied: 373072 bytes
 
Total Files Cleaned = 5,813.00 mb
 
 
OTM by OldTimer - Version 3.1.21.0 log created on 02262014_173017

Files moved on Reboot...
C:\Users\jennifer\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\jennifer\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
File move failed. C:\Windows\temp\dsiwmis.log scheduled to be moved on reboot.

Registry entries deleted on Reboot...
 

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kevinf80

kevinf80

Posted
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Excellent, regarding ESET i`d rather see a log before anything is removed in case any are False Positives.... If no issues we clean up.

 

We need to remove FRST,  first it is very important to deal with its own Quarantine folder by using FRST itself..

 

OK, we continue:

 

Delete any fixlist.txt file previously used, continue:

 

Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

 

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt). That will confirm the removal action, delete if successful.

 

Next,

 

Delete FRST.exe from your Desktop or the folder it was saved to, navigate to and delete its folder C:\FRST

 

Next,

 

Uninstall adwcleaner.exe

  •   Please close all open programs and internet browsers.
  •   Double click on adwcleaner.exe to run the tool.
  •   Click on Uninstall
  • Click Yes at Would you like to Uninstall Adwcleaner

 

Next,

 

Download "Delfix by Xplode" and save it to your desktop.

 

"Delfix link mirror"

 

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

 

Make Sure the following items are checked:

 


    Remove disinfection tools
    Purge System Restore
    Reset system settings

 

Now click on "Run" and wait patiently until the tool has completed.

 

The tool will create a log when it has completed. We don't need you to post this.

 

Let me know if those steps complete OK, also read the following link to fully understand PC security and best practices, you may find it useful....

 

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2316629

 

Kevin.....

 

 

fixlist.txt

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AdvancedSetup

AdvancedSetup

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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