Jump to content

Infected need help please

Recommended Posts

I just ran into this very problem this morning.  I routinely run AntiRoot Kit and then AntiMalware as a part of a weekly cleaning routine.  I ran the AntiRoot Kit (updated with no problems) first.  When that was done, I started AntiMalware.  When it asked if I wanted to update, I agreed, and got this exact message.  Tried it 3 times, no change.  Rebooted, no change.  I uninstalled AntiMalware thinking the program may have gotten corrupted, ran CCleaner to mop out the registry, then reinstalled it from the original setup.exe download.  It installed fine, but when I went to update it, I got the runtime error again.


I downloaded a fresh copy (free version) from this web site and did it all over again.  Still have the runtime error.


I came to this forum and found this discussion, so I followed the instructions.  Please find the three files (CheckResults.txt, dds.txt, and attach.txt) attached to this post.


Running nothing special, just an HP Pavilion laptop and Win7.


Please let me know if there is anything I can do before scouring back in the Restore Points for an iteration that does not have the error.  I'm interested to see what the problem may be.




Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.