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Possible Trojan Horse Virus taking up space on my Laptop HELP


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Over the course of the past week and a half I have noticed the space on my SSD has been decreasing, and initially I thought it was a pagefile/hibernate issue but I feel now that neither are the case. My C: drive now has 0 bytes, I have ran windirstat to see what's taking up the space.

I see that my Windows files in Winsxs take up the most space, but none of the percentages add up. I've done almost everything that I can to eliminate possible space. And to show for all the hard work, I now have 0 bytes on my drive.

My system is a Toshiba Satellite laptop.

Specs:

Operating System: Windows 7 Home Premium 64-bit SP1

CPU: Intel Core i3 2330M @ 2.20GHz

RAM: 6 GB

Motherboard: Intel Corp. Base Board Product Name (CPU1)

Hard Drive: 56GB OCZ-VERTEX2 (SSD)

aFNgSVR.pnggDqcs69.pngTmYNUyG.png

These screenshots show the past two days in great detail. Between the first and second screens I removed the backup files in the winsxs folder. But now I have 0 bytes.

List of software I have ran:

Malwarebytes anti-malware

Combofix

Malwarebytes discovered 3 viruses, one of which was sourced as 'pricegong'. All help is appreciated. In the meantime, I will scan combofix over the course of the next 12 hours and share my log if necessary. Thanks in advance.

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  • Root Admin

Hello and :welcome:

If you've not already done so please start here and post back the 2 log files DDS.txt and Attach.txt
If you've already posted the DDS logs then please read the following information below and post back the requested logs when ready.

General P2P/Piracy Warning:
 

 
If you're using
Peer 2 Peer
software such as
uTorrent, BitTorrent
or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have
illegal/cracked software, cracks, keygens etc
. on the system, please remove or uninstall them now and read the policy on
Piracy
.




Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.
  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

    [*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)


 
STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.
 


Link 2

  • On Windows XP double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.

 
STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.
  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.

    [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe


 
 
STEP 02
Please run a Quick Scan with Malwarebytes
Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.
Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post back the report.
Make sure that everything is checked, and click Remove Selected if anything is found.
 
 
STEP 03
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes Close the program > Don't Fix anything!
  • Don't run any other options, they're not all bad!!
  • Post back the report which should be located on your desktop.


 
Thanks
 

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  • Root Admin

Well unless you can find something to delete on your own safely then you're going to need to get an External USB drive and copy your Documents folder to that drive.  Then once you're sure the data is copied correctly delete it from the current C: drive and then with at least some space left we can help you to try to find more or see what's causing it.

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I transferred My Documents to an external hard drive before all of this and now have 1.14gb of free space at the time being. I had 1.15 just as I was typing this, but then it made me think to check back on my hard drive. I go to My Computer from my taskbar since I left it open, double click on it and go back and it's now 1.14gb.

 

Rogue Killer:

 

 

RogueKiller V8.8.9 _x64_ [Feb 24 2014] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Destiny [Admin rights]
Mode : Scan -- Date : 02/26/2014 21:19:43
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 8 ¤¤¤
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK][PUM] HKCU\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
 
¤¤¤ Scheduled tasks : 1 ¤¤¤
[V2][sUSP PATH] DealPly : C:\Users\Destiny\AppData\Roaming\DealPly\UPDATE~1\UPDATE~1.EXE - /Check [x] -> FOUND
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Browser Addons : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
127.0.0.1       localhost
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) OCZ-VERTEX2 +++++
--- User ---
[MBR] c749489c6e26772761083185f7c0f9e0
[bSP] 59e83d1a9c2dfc304769d0a5b2890d51 : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 41682 Mo
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 88438784 | Size: 14058 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
+++++ PhysicalDrive1: (\\.\PHYSICALDRIVE1 @ USB) SD Card +++++
--- User ---
[MBR] b07927c6b904ea2d7d8dc9b2acf6092f
[bSP] df4f83c1f72e36823a12b0dfc7617313 : Empty MBR Code
Partition table:
0 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 249 | Size: 968 Mo
User = LL1 ... OK!
Error reading LL2 MBR! ([0x32] The request is not supported. )
 
+++++ PhysicalDrive2: (\\.\PHYSICALDRIVE2 @ USB) Maxtor_ BlackArmor USB Device +++++
--- User ---
[MBR] 6772d771648b88990f715a2d65d6d074
[bSP] 86fad9a5a656b6499019e5a619a6adf4 : Windows XP MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 152625 Mo
User = LL1 ... OK!
Error reading LL2 MBR! ([0x32] The request is not supported. )
 
Finished : << RKreport[0]_S_02262014_211943.txt >>
 
 
 
                                                                                                                                                                                                         
 

Malwarebytes:
 
2014/02/26 04:18:55 -0600 DESTINY-PC Destiny MESSAGE Executing scheduled update:  Daily
2014/02/26 04:19:04 -0600 DESTINY-PC Destiny MESSAGE Scheduled update executed successfully:  database updated from version v2014.02.25.07 to version v2014.02.26.03
2014/02/26 04:19:04 -0600 DESTINY-PC Destiny MESSAGE Starting database refresh
2014/02/26 04:19:04 -0600 DESTINY-PC Destiny MESSAGE Stopping IP protection
2014/02/26 04:19:04 -0600 DESTINY-PC Destiny MESSAGE IP Protection stopped successfully
2014/02/26 04:19:07 -0600 DESTINY-PC Destiny MESSAGE Database refreshed successfully
2014/02/26 04:19:07 -0600 DESTINY-PC Destiny MESSAGE Starting IP protection
2014/02/26 04:19:09 -0600 DESTINY-PC Destiny MESSAGE IP Protection started successfully
2014/02/26 12:58:22 -0600 DESTINY-PC Destiny MESSAGE Starting protection
2014/02/26 12:58:22 -0600 DESTINY-PC Destiny MESSAGE Protection started successfully
2014/02/26 12:58:22 -0600 DESTINY-PC Destiny MESSAGE Starting IP protection
2014/02/26 12:58:26 -0600 DESTINY-PC Destiny MESSAGE IP Protection started successfully
2014/02/26 18:00:53 -0600 DESTINY-PC Destiny MESSAGE Starting protection
2014/02/26 18:00:53 -0600 DESTINY-PC Destiny MESSAGE Protection started successfully
2014/02/26 18:00:53 -0600 DESTINY-PC Destiny MESSAGE Starting IP protection
2014/02/26 18:00:58 -0600 DESTINY-PC Destiny MESSAGE IP Protection started successfully
2014/02/26 21:06:35 -0600 DESTINY-PC Destiny MESSAGE Starting database refresh
2014/02/26 21:06:35 -0600 DESTINY-PC Destiny MESSAGE Stopping IP protection
2014/02/26 21:06:35 -0600 DESTINY-PC Destiny MESSAGE IP Protection stopped successfully
2014/02/26 21:06:38 -0600 DESTINY-PC Destiny MESSAGE Database refreshed successfully
2014/02/26 21:06:38 -0600 DESTINY-PC Destiny MESSAGE Starting IP protection
2014/02/26 21:06:40 -0600 DESTINY-PC Destiny MESSAGE IP Protection started successfully
2014/02/26 21:14:59 -0600 DESTINY-PC Destiny MESSAGE Stopping protection
2014/02/26 21:14:59 -0600 DESTINY-PC Destiny MESSAGE Protection stopped successfully
2014/02/26 21:14:59 -0600 DESTINY-PC Destiny MESSAGE Stopping IP protection
2014/02/26 21:14:59 -0600 DESTINY-PC Destiny MESSAGE IP Protection stopped successfully
2014/02/26 21:14:59 -0600 DESTINY-PC Destiny MESSAGE Protection stopped
 
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  • Root Admin

Well the big culprit is the WINSXS folder and these links should help to get back some of that.

Then you may want to dig in deeper in that INSTALL folder and see what's taking up 5GB of space

 

 

Breaking News! Reduce the size of the WinSxS Directory and Free up Disk Space with a New Update for Windows 7 SP1 Clients

Here is the link for the update but if you're already running all the latest updates from Microsoft then you probably have it installed already and trying to run this update will tell you so.
Disk Cleanup Wizard addon lets users delete outdated Windows updates on Windows 7 SP1

How to address disk space issues that are caused by a large Windows component store (WinSxS) directory
 

 

 

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