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Hi! I've been following posts about how to completely remove scorpion saver on my laptop. I installed adwcleaner, jrt and fx.zip. I was able to get rid of Scorpion Saver but Scorpion Saver Services. When I tried to uninstall it again, I got the same message "the feature you are trying to use is on a network resource that is unavailable." I would really really appreciate it if you guys could help me get rid of this thing. Thank you in advance.  :)

 

 

AdwCleanerR0.txt

AdwCleanerS0.txt

JRT.txt

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Hello! Welcome to Malwarebytes Forums! welcome.gif
My name is Georgi and and I will be helping you with your computer problems.

Before we begin, please note the following:

  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

 

 

STEP 1

 

 

  • Please download the newest version of Malwarebytes' Anti-Malware and install it.
  • Please start the application by double-click on it's icon.
  • Once the program has loaded go to the UPDATE tab and check for updates.
  • When the update is complete, select the Scanner tab
  • Select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad.
  • Please save it to a convenient location and post the results in your next reply.

 

 

 

STEP 2

 

 

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

 

Regards,

Georgi

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Hello,

 

Click on Start > type in appwiz.cpl in the search box and press Enter
Find and uninstall the following applications from the list (if they exists)
 

ScorpionSaver
ScorpionSaver Services

 

 

Next please download the following file => fixlist.txt and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

 

 

Regards,

Georgi

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Hello,

 

 

Please perform the next set of steps:

 

 

 

STEP 1

 

 

  • Please download RogueKiller.exe and save to the desktop.
  • Close all windows and browsers
  • Right-click the program and select 'Run as Administrator'
  • Press the scan button.
  • A report opens on the desktop named - RKreport.txt
  • Please copy and past the results at pastebin.com and post the link to the log in your next reply.

 

 

 

STEP 2

 

 

1.Please download HitmanPro

  • For 32-bit Operating System - dEMD6.gif.
  • For 64-bit Operating System - dEMD6.gif

2.Launch the program by double clicking on the 5vo5F.jpg icon.

Note: If the program won't run please then open the program while holding down the left CTRL key until the program is loaded.

3.Click on the next button. You must agree with the terms of EULA. (if asked)

4.Check the box beside "No, I only want to perform a one-time scan to check this computer".

5.Click on the next button.

6.The program will start to scan the computer. The scan will typically take no more than 5-10 minutes.

7.When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore <= IMPORTANT!!!

 

6-scanfin-choose.jpg

8.Click on the next button.

9.Click on the "Save Log" button.

10.Save that file to your desktop and post the content of that file in your next reply.

Note: if there isn't a dropdown menu when the scan is done then please don't delete anything and close HitmanPro

Navigate to C:\Documents and Settings\All Users\Application Data\HitmanPro\Logs (for Windows XP) or to C:\ProgramData\HitmanPro\Logs (for Windows Vista/7) open the report and copy and paste it to your next reply.

 

 

STEP 3

 

 

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:

     

    :folderfind
    ScorpionSaver
    :regfind
    ScorpionSaver

     

     

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

 

 

 

Regards,

Georgi

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Hi,

 

I am sorry about the delay. I ran out of time in the past couple of days...

 

Please download the following file => fixlist.txt and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
 

 

Please let me know how are the things now.

 


Regards,
Georgi

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Hello,

 

 

Nicely done ! icon_bananas.gif This is the end of our journey if you don't have any more questions.
I have some final words for you.
All Clean !
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it Clean.

 

 

 

STEP 1 - CLEANUP


To remove all of the tools we used and the files and folders they created, please do the following:

 

 

Download the following file => fixlist.txt and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST/FRST64 and press the Fix button just once and wait.
It's no needed to post the log this time.

 

 

Please download OTC.exe by OldTimer and save it to your desktop.
 

  • Right-click the OTC.exe and choose Run as Administrator.
  • Click on CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.

 

  • Next please download Delfix.exe by Xplode and save it to your desktop.
  • Please start it and check the box next to "Remove disinfection tools" and click on the run button.
  • The tool will delete itself once it finishes.

 

Note: If any tool, file, log file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually. smile.png



STEP 2 SECURITY ADVICES



Change all your passwords !


Since your computer was infected for peace of mind, I would however advise you that all your passwords be changed immediately.

If you're storing password in the browser to access websites than they are non encrypted well (only if you use Firefox with master password protection activated provide better security). So I strongly recommend to change as much password as possible. Many of the modern malware samples have backdoor abilities and can steal confidential information from the compromised computer. Also you should check for any suspicious transactions if such occur. If you find out that you have been victim to fraud contact your bank or the appropriate institution for assistance.

Use different passwords for all your accounts. Also don't use easy passwords such as your favorite teams, bands or pets because this will allow people to guess your password.
You can use PC Tools Password Generator to create random passwords and then install an application like KeePass Password Safe to store them for easy access.If you do Online Banikng please read this article: Online Banking Protection Against Identity Theft

 

Keep your antivirus software turned on and up-to-date

 

  • Make sure your antivirus software is turned on and up-to-date.
  • New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
    Note:
  • You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
  • You should scan your computer with an AntiSpyware program like Malwarebytes' Anti-Malware on a regular basis just as you would an antivirus software.
  • Be sure to check for and download any definition updates prior to performing a scan.

 

 

 

Install HIPS based software if needed (or use Limited Account with UAC enabled)

 

 

I usually recommend to users to install HIPS based software but this type software is only effective in the right hands since it require from the users to take the right decisions.

 

However Eset 5 should have built-in HIPS support so you can ignore the advice: (btw you may consider to update to the latest version of NOD32)...

http://kb.eset.com/esetkb/index?page=content&id=SOLN2950

 

HIPS based software controls what an application is allowed to do and not allowed to do.
It monitors what each application tries to do, how it use the internet and give you the ability to block any suspicious activity occurring on your computer.
In my opinion the best way to prevent an unknown malware from gaining access is to use some HIPS to control the access rights of legitimate applications, although this would only be advisable for experienced users. (so if you don't feel comfortable using such software then you can disable this feature in the Eset settings).
More information about HIPS can be found here: What is Host Intrusion Prevention System (HIPS) and how does it work?

 

If these kind of programs are difficult for you to use then you can use limited user account (LUA) with UAC enabled. If you need administrative privileges to perform some tasks, then you can use Run As or log on as the administrator account for that specific task.

 

 

Be prepared for CryptoLocker:

 

 

CryptoLocker Ransomware Information Guide and FAQ

Cryptolocker Ransomware: What You Need To Know

New CryptoLocker Ransomware Variant Spread Through Yahoo Messenger

 

 

Since the prevention is better than cure you can use gpedit built-in Windows or CryptoPrevent (they are both described in the first link) to secure the PC against this locker.

Another way is to install Comodo Firewall and to add all local disks to Protected Files and Folders

You may want to check HitmanPro.Alert.CryptoGuard and add install it to be safe when surfing the net.

 

 

 

Practice Safe Internet


One of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will.  Below are a list of simple precautions to take to keep your computer clean and running securely:
 

  • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that.  Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
  • .exe, .com, .bat, .pif, .scr or .cmd do not open the attachment unless you know for a fact that it is clean.  For the casual computer user, you will almost never receive a valid attachment of this type.
  • If you receive an attachment from someone you know, and it looks suspicious, then it probably is.  The email could be from someone you know infected with a malware that is trying to infect everyone in their address book.
  • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of popups, or Foistware, you should read this article:
    Foistware, And how to avoid it. There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams.  For a list of these types of programs we recommend you visit this link: About Malwares, Rogues, Scarewares, SmitfraudFix
  • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message  or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you.  We suggest that you close these windows by clicking on the X instead of the OK button. Alternatively, you can check to see if it's a real alert by right-clicking on the window.  If there is a menu that comes up saying Add to Favorites... you know it's a fake.
  • Do not go to adult sites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do.
  • When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link, message back to the person asking if it is legit before you click on it.
  • Stay away from Warez and Crack sites! In addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections. Avoid using cracks and unknown programs from sources you don't trust. There are MANY alternative open-source applications. Malware writers just love cracks and keygens, and will often attach malicious code into them. By using cracks and/or keygens, you are asking for problems. So my advice is - stay away from them!
  • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download a piece of software a from a site, and are not sure if they are legitimate, you can use McAfee Siteadvisor to look up info on the site. Note: skip this advice if your antivirus have a Web Guard.
  • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.

 

 

Tweak your browsers
 
 
MOZILLA FIREFOX


To prevent further infections be sure to install the following add-ons NoScript and AdBlock Plus

 

Adblock Plus hides all those annoying (and potentially dangerous) advertisements on websites that try and tempt you to buy or download something. AdBlock not only speeds up your browsing and makes it easier on your eyes, but also makes it safer.

 

Adblock Plus can be found here.

 

NoScript is only for advanced users as it blocks all the interactive parts of a webpage, such as login options. Obviously you wouldn’t want to block your ability to log on to your internet banking or your webmail, but thankfully you can tell NoScript to allow certain websites and block others. This is very useful to ensure that the website you’re visiting is not trying to tempt you to interact with another, more dangerous website.

 

NoScript can be found here
 

 

Google Chrome

 
If you like Google Chrome there are many similar extensions for this browser as well. Since I am not a Google Chrome user I can't tell you which of them are good and how they work. You should find out by yourself.

However Google Chrome can block a lot of unknown malware because of his sandbox.Beware of the fact that Google Chrome doesn't provide master password protection for your saved in the browser passwords. Check this out: Google Chrome security flaw offers unrestricted password access

 

 

For Internet Explorer 9/10 read the articles below:
 

Security and privacy features in Internet Explorer 9

Enhanced Protected Mode
Use Tracking Protection in Internet Explorer

Security in Internet Explorer 10

 

Immunize your browsers with SpywareBlaster 5 and Spybot Search and Destroy 1.6

Also MBAM acquired the following software Malwarebytes Anti-Exploit and it should work with the most popular browsers. Beware the product is in beta stage.

Changelog can be seen here and known issues here.

 

 

 

It's a good idea to disable the autorun functionality using the following tool to prevent spreading of the infections from USB flash drives.


 
Make the extensions for known file types visible:
 
 
Be wary of files with a double extension such as jpg.exe. As a default setting, Windows often hides common file extensions, meaning that a program like image.jpg.exe will appear to you as simply image.jpg. Double extensions exploit this by hiding the second, dangerous extension and reassuring you with the first one.Check this out - Show or hide file name extensions.

 

 

 

Create an image of your system (you can use the built-in Windows software as well if you prefere)

 

  • Now when your pc is malware free it is a good idea to do a backup of all important files just in case something happens it.
  • Macrium Reflect is very good choice that enables you to create an image of your system drive which can be restored in case of problems.
  • The download link is here.
  • The tutorial on how to create an system image can be found here.
  • The tutorial on how to restore an system image can be found here.
  • Be sure to read the tutorial first.

 

 

Optimize Windows 7 for better performance

Check this article for more information.

 

 

Follow this list and your potential for being infected again will reduce dramatically.

 

Safe Surfing! smile.png

 

 

Regards,

Georgi

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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