Jump to content

malware found and should I delete


Recommended Posts

I've had 2 co-workers delete some malware recently and their computers crashed and will not come back up.  I have 2 malwares that came up on my scan and I put them in the ignore box b/c I'm worried if I delete them I will crash my computer.  


They are:


Category                                             Item


Registry Key                                       HKLM\Software\InstallIQ

Folder                                                 C:\ProgramData\RHelpers




Link to post
Share on other sites

You have to set Malwarebytes like this:

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.


Link to post
Share on other sites

  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.