May be Infected

fujymo · February 21, 2014

Hello,

This is the wife's computer and she in saying the computer is very slow and has random popups. I ran malwarebytes, and ESET online and have the ESET log if needed. Eset had about 10 things including Conduit. Attached are the requested logs.

Thanks,

Dean

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 11.0.9600.16518 BrowserJavaVersion: 10.7.2

Run by Kim at 9:22:31 on 2014-02-21

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3964.1820 [GMT -5:00]

.

AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\windows\system32\lsm.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\windows\system32\svchost.exe -k LocalService

C:\windows\system32\svchost.exe -k netsvcs

C:\windows\system32\svchost.exe -k NetworkService

C:\windows\System32\spoolsv.exe

C:\windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe

C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe

C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE

C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe

C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe

C:\windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\TODDSrv.exe

C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

C:\Program Files\TOSHIBA\TECO\TecoService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\windows\system32\SearchIndexer.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\LSI SoftModem\agr64svc.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe

C:\Program Files\TOSHIBA\rselect\RSelSvc.exe

C:\windows\system32\taskhost.exe

C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe

C:\windows\system32\Dwm.exe

C:\windows\Explorer.EXE

C:\Windows\System32\igfxtray.exe

C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnect.exe

C:\windows\system32\igfxsrvc.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe

C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe

C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe

C:\Program Files\ltmoh\ltmoh.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\TOSHIBA\TECO\Teco.exe

C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe

C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe

C:\windows\system32\igfxext.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\ToshibaServiceStation.exe

C:\Users\Kim\AppData\Local\Autobahn\nexdef.exe

C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

C:\Program Files (x86)\Roxio 2010\5.0\CPMonitor.exe

C:\Program Files (x86)\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files (x86)\Common Files\PX Storage Engine\VxBlockServer.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac

C:\Users\Kim\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe

C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe

C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Users\Kim\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeHelper.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\windows\system32\Macromed\Flash\FlashUtil64_12_0_0_44_ActiveX.exe

C:\Users\Kim\AppData\Local\Temp\nss60CE.tmp\PEV.DAT

C:\Program Files (x86)\Internet Explorer\IELowutil.exe

C:\windows\System32\svchost.exe -k WerSvcGroup

C:\windows\system32\taskmgr.exe

C:\windows\system32\SearchProtocolHost.exe

C:\windows\system32\SearchFilterHost.exe

C:\windows\system32\wbem\wmiprvse.exe

C:\windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html

uSearch Page = hxxp://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com

uSearchURL,(Default) = hxxp://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com

uURLSearchHooks: {3ee8d0be-f450-4ef2-97b9-ac2222d14db3} - <orphaned>

uURLSearchHooks: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} -

uURLSearchHooks: <No Name>: {9b138bf3-1d40-4e7e-84bb-2975198ad938} -

mURLSearchHooks: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} -

mWinlogon: Userinit = userinit.exe,

BHO: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} -

BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll

BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coieplg.dll

BHO: ShopAtHome.com Cash Back Helper: {66516A07-F617-488A-90CF-4E690CFB3C5F} - C:\Users\Kim\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\tbcore3U.dll

BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ipsbho.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coieplg.dll

TB: Coupons.com Toolbar: {37153479-1976-43C3-A1EE-557513977B64} -

TB: ShopAtHome.com Toolbar: {311B58DC-A4DC-4B04-B1B5-60299AD3D803} - C:\Users\Kim\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\tbcore3U.dll

TB: CouponXplorer: {65C72339-FB1D-4155-84E1-9AFACEE02D6F} -

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coieplg.dll

TB: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} -

TB: CouponXplorer: {65c72339-fb1d-4155-84e1-9afacee02d6f} -

TB: ShopAtHome.com Toolbar: {311B58DC-A4DC-4B04-B1B5-60299AD3D803} - C:\Users\Kim\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\tbcore3U.dll

TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background

uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

uRun: [CrashDumps] rundll32.exe "C:\Users\Kim\AppData\Local\Facebook\CrashDumps\htgfrawqc.dll",RANDOMW

uRun: [Fitbit Connect] "C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe" /autorun

mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60

mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun

mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TobuActivation.exe" UNATTENDED

mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatchTray12.exe"

mRun: [CPMonitor] "C:\Program Files (x86)\Roxio 2010\5.0\CPMonitor.exe"

mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe"

mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s

mRun: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [shopAtHomeWatcher] C:\Users\Kim\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe

mRun: [CanonQuickMenu] C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE /logon

mRun: [iJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE

mRun: [Fitbit Connect] "C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe" /autorun

mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA"&"inst=NwA3AC0ANAAyADYANgAyADIAMgA5ADcALQBGAFAAOQArADYALQBCAEEAUgA5AEcAKwAxAC0AVABCADkAKwAyAC0ARgBMACsAOQAtAEYAOQBNACsAMQAtAEYAOQBNADcAQQArADUALQBYAE8AMwA2ACsAMQAtAEYAOQBNADcAQwArADQA"&"prod=90"&"ver=9.0.872

StartupFolder: C:\Users\Kim\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\NEXDEF~1.LNK - C:\Users\Kim\AppData\Local\Autobahn\nexdef.exe

StartupFolder: C:\Users\Kim\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -

TCP: NameServer = 75.75.75.75 75.75.76.76 192.168.1.1

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B} : NameServer = 8.8.8.8,8.8.4.4

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B} : DHCPNameServer = 75.75.75.75 75.75.76.76 192.168.1.1

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\3464340275962756C6563737 : NameServer = 8.8.8.8,8.8.4.4

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\3464340275962756C6563737 : DHCPNameServer = 192.168.10.1

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\452554E444E65647 : NameServer = 8.8.8.8,8.8.4.4

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\452554E444E65647 : DHCPNameServer = 192.168.10.1

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\D4B46502237383 : NameServer = 8.8.8.8,8.8.4.4

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\D4F6F6275684F6D65623031323 : NameServer = 8.8.8.8,8.8.4.4

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\D4F6F6275684F6D65623031323 : DHCPNameServer = 192.168.2.1 192.168.1.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.117\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - <orphaned>

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -

x64-Run: [igfxTray] C:\windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\windows\System32\igfxpers.exe

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE

x64-Run: [smoothView] C:\Program Files (x86)\Toshiba\SmoothView\SmoothView.exe

x64-Run: [00TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe

x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe

x64-Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe

x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r

x64-Run: [smartFaceVWatcher] C:\Program Files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe

x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe

x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe

x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

.

INFO: x64-HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2010-2-22 55280]

R0 SymDS;Symantec Data Store;C:\windows\System32\drivers\N360x64\0404000.00C\symds64.sys [2011-10-31 433200]

R0 SymEFA;Symantec Extended File Attributes;C:\windows\System32\drivers\N360x64\0404000.00C\symefa64.sys [2011-10-31 221304]

R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2010-1-12 482384]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20140214.001\BHDrvx64.sys [2014-2-18 1526488]

R1 ccHP;Symantec Hash Provider;C:\windows\System32\drivers\N360x64\0404000.00C\cchpx64.sys [2011-10-31 593544]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20140220.001\IDSviA64.sys [2014-2-20 521944]

R1 SymIRON;Symantec Iron Driver;C:\windows\System32\drivers\N360x64\0404000.00C\ironx64.sys [2011-10-31 150064]

R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\windows\System32\drivers\N360x64\0404000.00C\symtdiv.sys [2011-10-31 451704]

R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFIWmxSvcs64.exe [2009-8-10 248688]

R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2009-6-23 127352]

R2 ConfigFree Gadget Service;ConfigFree Gadget Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFProcSRVC.exe [2009-7-14 42368]

R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFSvcs.exe [2009-3-10 46448]

R2 Fitbit Connect;Fitbit Connect Service;C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe [2014-1-10 1435680]

R2 MotoConnect Service;MotoConnect Service;C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe [2010-8-26 91456]

R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccsvchst.exe [2011-10-31 126400]

R2 RSELSVC;TOSHIBA Modem region select service;C:\Program Files\TOSHIBA\rselect\RSelSvc.exe [2009-7-7 65904]

R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2010-12-11 1153368]

R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2009-8-11 252272]

R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-11-22 137648]

R3 FwLnk;FwLnk Driver;C:\windows\System32\drivers\FwLnk.sys [2010-1-12 9216]

R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2010-1-12 35008]

R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]

R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;C:\windows\System32\drivers\RTL8187B.sys [2010-3-31 450048]

R3 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2010-1-12 54136]

R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-9-17 137560]

R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2009-8-4 826224]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 CouponXplorer_5zService;CouponXplorerService;C:\PROGRA~2\COUPON~2\bar\1.bin\5zbarsvc.exe --> C:\PROGRA~2\COUPON~2\bar\1.bin\5zbarsvc.exe [?]

S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatch12.exe [2009-7-24 219632]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 BTCFilterService;USB Networking Driver Filter Service;C:\windows\System32\drivers\motfilt.sys [2009-1-29 6144]

S3 fssfltr;fssfltr;C:\windows\System32\drivers\fssfltr.sys [2012-8-1 48488]

S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-3-8 1492840]

S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\windows\System32\ieetwcollector.exe [2014-2-11 111616]

S3 motccgp;Motorola USB Composite Device Driver;C:\windows\System32\drivers\motccgp.sys [2009-6-19 20992]

S3 motccgpfl;MotCcgpFlService;C:\windows\System32\drivers\motccgpfl.sys [2009-1-29 9216]

S3 Motousbnet;Motorola USB Networking Driver Service;C:\windows\System32\drivers\Motousbnet.sys [2010-4-1 26624]

S3 motusbdevice;Motorola USB Dev Driver;C:\windows\System32\drivers\motusbdevice.sys [2010-1-25 10240]

S3 RoxMediaDB12;RoxMediaDB12;C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxMediaDB12.exe [2009-7-24 1116656]

S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2011-5-19 59392]

S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2011-2-18 51712]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2010-4-3 1255736]

S3 WDC_SAM;WD SCSI Pass Thru driver;C:\windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2014-02-16 16:58:46 -------- d-----w- C:\Users\Kim\AppData\Local\{D4F40000-2E5F-4D3A-8764-7683CD013DC3}

2014-02-12 00:38:55 548864 ----a-w- C:\windows\System32\vbscript.dll

2014-02-12 00:38:55 454656 ----a-w- C:\windows\SysWow64\vbscript.dll

2014-02-11 18:56:47 1882112 ----a-w- C:\windows\System32\msxml3.dll

2014-02-08 17:57:47 -------- d-----w- C:\ProgramData\FitbitConnect

2014-02-08 17:57:47 -------- d-----w- C:\Program Files (x86)\Fitbit Connect

2014-02-08 00:29:18 -------- d-----w- C:\Users\Kim\AppData\Local\{DA8AF24A-DF53-42F7-A8F8-D0C9C17B08ED}

2014-02-07 16:36:30 -------- d-----w- C:\Program Files (x86)\ESET

2014-02-07 03:13:20 -------- d-----w- C:\Users\Kim\AppData\Local\{D1A0C99C-0FC6-455A-B0C5-A7F88557E032}

2014-01-27 06:19:11 -------- d-----w- C:\Users\Kim\AppData\Local\{1126A652-1C27-4ACD-B07C-363B2ABB9236}

2014-01-25 00:20:00 -------- d-----w- C:\Users\Kim\AppData\Local\{584112C2-2A94-4411-980A-DFC5A45D0428}

.

==================== Find3M ====================

.

2014-02-06 11:30:46 2724864 ----a-w- C:\windows\System32\mshtml.tlb

2014-02-06 11:30:12 4096 ----a-w- C:\windows\System32\ieetwcollectorres.dll

2014-02-06 11:07:39 66048 ----a-w- C:\windows\System32\iesetup.dll

2014-02-06 11:06:47 48640 ----a-w- C:\windows\System32\ieetwproxystub.dll

2014-02-06 10:49:03 139264 ----a-w- C:\windows\System32\ieUnatt.exe

2014-02-06 10:48:45 111616 ----a-w- C:\windows\System32\ieetwcollector.exe

2014-02-06 10:48:11 708608 ----a-w- C:\windows\System32\jscript9diag.dll

2014-02-06 10:20:26 2724864 ----a-w- C:\windows\SysWow64\mshtml.tlb

2014-02-06 10:11:37 5768704 ----a-w- C:\windows\System32\jscript9.dll

2014-02-06 10:01:36 61952 ----a-w- C:\windows\SysWow64\iesetup.dll

2014-02-06 10:00:46 51200 ----a-w- C:\windows\SysWow64\ieetwproxystub.dll

2014-02-06 09:50:32 2041856 ----a-w- C:\windows\System32\inetcpl.cpl

2014-02-06 09:47:22 112128 ----a-w- C:\windows\SysWow64\ieUnatt.exe

2014-02-06 09:46:27 553472 ----a-w- C:\windows\SysWow64\jscript9diag.dll

2014-02-06 09:25:36 4244480 ----a-w- C:\windows\SysWow64\jscript9.dll

2014-02-06 09:24:52 2334208 ----a-w- C:\windows\System32\wininet.dll

2014-02-06 09:09:30 1964032 ----a-w- C:\windows\SysWow64\inetcpl.cpl

2014-02-06 08:41:35 1820160 ----a-w- C:\windows\SysWow64\wininet.dll

2014-02-05 13:45:23 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl

2014-02-05 13:45:23 692616 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe

2013-12-24 23:09:41 1987584 ----a-w- C:\windows\SysWow64\d3d10warp.dll

2013-12-24 22:48:32 2565120 ----a-w- C:\windows\System32\d3d10warp.dll

2013-12-06 02:30:08 2048 ----a-w- C:\windows\System32\msxml3r.dll

2013-12-06 02:02:08 2048 ----a-w- C:\windows\SysWow64\msxml3r.dll

2013-12-06 02:02:08 1237504 ----a-w- C:\windows\SysWow64\msxml3.dll

2013-12-04 02:27:33 485888 ----a-w- C:\windows\System32\secproc_isv.dll

2013-12-04 02:27:33 123392 ----a-w- C:\windows\System32\secproc_ssp_isv.dll

2013-12-04 02:27:33 123392 ----a-w- C:\windows\System32\secproc_ssp.dll

2013-12-04 02:27:16 488448 ----a-w- C:\windows\System32\secproc.dll

2013-12-04 02:26:32 528384 ----a-w- C:\windows\System32\msdrm.dll

2013-12-04 02:16:51 658432 ----a-w- C:\windows\System32\RMActivate_isv.exe

2013-12-04 02:16:51 626176 ----a-w- C:\windows\System32\RMActivate.exe

2013-12-04 02:16:50 552960 ----a-w- C:\windows\System32\RMActivate_ssp_isv.exe

2013-12-04 02:16:48 553984 ----a-w- C:\windows\System32\RMActivate_ssp.exe

2013-12-04 02:03:20 87040 ----a-w- C:\windows\SysWow64\secproc_ssp_isv.dll

2013-12-04 02:03:20 87040 ----a-w- C:\windows\SysWow64\secproc_ssp.dll

2013-12-04 02:03:20 423936 ----a-w- C:\windows\SysWow64\secproc_isv.dll

2013-12-04 02:03:08 428032 ----a-w- C:\windows\SysWow64\secproc.dll

2013-12-04 02:02:06 390144 ----a-w- C:\windows\SysWow64\msdrm.dll

2013-12-04 01:54:14 510976 ----a-w- C:\windows\SysWow64\RMActivate_ssp.exe

2013-12-04 01:54:10 594944 ----a-w- C:\windows\SysWow64\RMActivate_isv.exe

2013-12-04 01:54:09 572416 ----a-w- C:\windows\SysWow64\RMActivate.exe

2013-12-04 01:54:06 508928 ----a-w- C:\windows\SysWow64\RMActivate_ssp_isv.exe

2013-11-27 01:41:37 343040 ----a-w- C:\windows\System32\drivers\usbhub.sys

2013-11-27 01:41:15 99840 ----a-w- C:\windows\System32\drivers\usbccgp.sys

2013-11-27 01:41:11 53248 ----a-w- C:\windows\System32\drivers\usbehci.sys

2013-11-27 01:41:11 325120 ----a-w- C:\windows\System32\drivers\usbport.sys

2013-11-27 01:41:09 25600 ----a-w- C:\windows\System32\drivers\usbohci.sys

2013-11-27 01:41:06 30720 ----a-w- C:\windows\System32\drivers\usbuhci.sys

2013-11-27 01:41:03 7808 ----a-w- C:\windows\System32\drivers\usbd.sys

2013-11-26 11:40:00 376768 ----a-w- C:\windows\System32\drivers\netio.sys

2013-11-26 10:32:56 3156480 ----a-w- C:\windows\System32\win32k.sys

2013-11-26 08:16:50 3419136 ----a-w- C:\windows\SysWow64\d2d1.dll

2013-11-23 18:26:20 417792 ----a-w- C:\windows\SysWow64\WMPhoto.dll

2013-11-23 17:47:34 465920 ----a-w- C:\windows\System32\WMPhoto.dll

.

============= FINISH: 9:25:11.35 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 02/09/2010 11:57:39 AM

System Uptime: 02/18/2014 1:13:25 AM (80 hours ago)

.

Motherboard: TOSHIBA | | Portable PC

Processor: Pentium® Dual-Core CPU T4400 @ 2.20GHz | CPU | 2200/800mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 288 GiB total, 208.364 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP313: 02/07/2014 6:50:32 PM - Scheduled Checkpoint

RP314: 02/07/2014 11:37:46 PM - Removed Java 6 Update 31

RP315: 02/08/2014 12:56:56 PM - Installed Fitbit Connect

RP316: 02/11/2014 7:34:18 PM - Windows Update

RP317: 02/16/2014 9:41:40 AM - Windows Update

.

==== Installed Programs ======================

.

Adobe Flash Player 10 ActiveX 64-bit

Adobe Flash Player 12 ActiveX

Adobe Flash Player 12 Plugin

Adobe Reader X (10.1.9)

Aleks 3.16

Aleks 3.18

Algebra 1 Teaching Textbook

Amazon Kindle

Amazon Links

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ArcSoft Panorama Maker 5

Bejeweled 2 Deluxe

Blackhawk Striker 2

Bonjour

Canon Easy-WebPrint EX

Canon IJ Network Scanner Selector EX

Canon IJ Network Tool

Canon IJ Scan Utility

Canon Inkjet Printer/Scanner/Fax Extended Survey Program

Canon MG6300 series MP Drivers

Canon MG6300 series On-screen Manual

Canon MG6300 series User Registration

Canon My Image Garden

Canon My Image Garden Design Files

Canon My Printer

Canon Quick Menu

CinemaNow Media Manager

Citrix Online Launcher

Compatibility Pack for the 2007 Office system

Coupon Printer for Windows

Coupons.com Toolbar

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

DirectX 9 Runtime

Edu-Track Home School

ESET Online Scanner v3

Faerie Solitaire

FATE Undiscovered Realms

Fitbit Connect

Google Chrome

Google Earth

Google Update Helper

GoToMeeting 6.0.0.1259

I.R.I.S. OCR

Intel® Graphics Media Accelerator Driver

Intel® Matrix Storage Manager

iTunes

Java 7 Update 7

Java Auto Updater

JavaFX 2.1.1

Junk Mail filter update

Label@Once 1.0

Logos 4 Prerequisites

Logos Bible Software 4

LSI V92 MOH Application

Malwarebytes Anti-Malware version 1.75.0.1300

Mesh Runtime

Messenger Companion

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Suite Activation Assistant

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Works

Microsoft Zoo Tycoon

Monopoly

MotoConnect

Motorola Driver Installation 4.6.0

Move Media Player

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - The Vegas Heist

Network Recording Player

NetZero Launcher

Nikon Message Center 2

Norton Security Suite

OverDrive Media Console

Picture Control Utility

PlayReady PC Runtime amd64

Polar Bowler

Quickbooks Financial Center

QuickTime

REA's TESTware for CLEP Western Civilization I

REA's TESTware for the CLEP Analyzing and Interpreting Literature

REA's TESTware for the CLEP Sociology

Realtek Ethernet Controller Driver

Realtek High Definition Audio Driver

Realtek USB 2.0 Card Reader

Realtek WLAN Driver

Roxio Activation Module

Roxio Burn

Roxio Burn Manager

Roxio Burn Manager CDB

Roxio CinePlayer

Roxio CinePlayer Decoder Pack

Roxio Creator 2009 Special Edition

Roxio Creator 2010 Content

Roxio Creator 2010 Special Edition

Roxio PhotoShow

Roxio Venue

Roxio Video Capture USB

Scrabble Plus

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2)

Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition

ShopAtHome.com Helper

ShopAtHome.com Toolbar

Skype Launcher

Skype™ 5.10

SmartSound Quicktracks Plugin

Spelling Dictionaries Support For Adobe Reader 9

Spybot - Search & Destroy

Synaptics Pointing Device Driver

Timez Attack

TOSHIBA Application Installer

TOSHIBA Assist

TOSHIBA Bulletin Board

TOSHIBA ConfigFree

TOSHIBA Disc Creator

TOSHIBA DVD PLAYER

TOSHIBA eco Utility

TOSHIBA Extended Tiles for Windows Mobility Center

TOSHIBA Face Recognition

TOSHIBA Hardware Setup

TOSHIBA HDD/SSD Alert

TOSHIBA Internal Modem Region Select Utility

TOSHIBA Media Controller

Toshiba Online Backup

TOSHIBA PC Health Monitor

TOSHIBA Quality Application

TOSHIBA Recovery Media Creator

TOSHIBA ReelTime

TOSHIBA Service Station

TOSHIBA Software Modem

TOSHIBA Speech System Applications

TOSHIBA Speech System SR Engine(U.S.) Version1.0

TOSHIBA Speech System TTS Engine(U.S.) Version1.0

TOSHIBA Supervisor Password

TOSHIBA Value Added Package

TOSHIBA Web Camera Application

ToshibaRegistration

Unity Web Player

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)

Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition

Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition

Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition

Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition

Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition

Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition

Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition

Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition

Update for Microsoft Office 2010 (KB2837583) 32-Bit Edition

Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2775360) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition

Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition

Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition

Update Installer for WildTangent Games App

VD64Inst

Virtual Families

Virtual Villagers - The Secret City

Visual C++ 8.0 Runtime Setup Package (x64)

VLC media player 1.1.11

WildTangent Games

WildTangent Games App

WildTangent Games App (Toshiba Games)

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Product Key Finder Pro® 2.3

.

==== Event Viewer Messages From Past Week ========

.

02/20/2014 9:26:18 AM, Error: Schannel [36888] - The following fatal alert was generated: 40. The internal error state is 107.

02/20/2014 9:26:18 AM, Error: Schannel [36874] - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

02/19/2014 9:24:12 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D3DCB472-7261-43CE-924B-0704BD730D5F} and APPID {D3DCB472-7261-43CE-924B-0704BD730D5F} to the user Kim-pc\Kim SID (S-1-5-21-2631828835-1692535062-918339071-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

02/19/2014 9:24:12 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {145B4335-FE2A-4927-A040-7C35AD3180EF} and APPID {145B4335-FE2A-4927-A040-7C35AD3180EF} to the user Kim-pc\Kim SID (S-1-5-21-2631828835-1692535062-918339071-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

02/17/2014 8:57:48 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR3.

02/17/2014 12:59:20 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect.

02/17/2014 12:58:44 PM, Error: Service Control Manager [7000] - The CouponXplorerService service failed to start due to the following error: The system cannot find the file specified.

02/17/2014 12:54:47 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR10.

02/17/2014 10:09:25 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WSearch service.

02/16/2014 12:15:03 AM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume movies.

02/16/2014 12:15:03 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR2.

02/16/2014 12:01:29 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.

02/16/2014 11:59:41 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.

.

==== End Of File ===========================

gringo_pr · February 21, 2014

Hello fujymo

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

Please do not run any tools unless instructed to do so.
- We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
Please do not attach logs or use code boxes, just copy and paste the text.
- Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
Please read every post completely before doing anything.
- Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
Please provide feedback about your experience as we go.
- A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Scan.
After the scan is complete click on "Clean"
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[s1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo

fujymo · February 21, 2014

Thanks Gringo for the help. Here are the logs you requested.

# AdwCleaner v3.019 - Report created 21/02/2014 at 11:12:59

# Updated 17/02/2014 by Xplode

# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

# Username : Kim - KIM-PC

# Running from : C:\Users\Kim\Downloads\AdwCleaner.exe

# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Ask

Folder Deleted : C:\ProgramData\Partner

Folder Deleted : C:\Program Files (x86)\Conduit

Folder Deleted : C:\Program Files (x86)\CouponXplorer_5z

Folder Deleted : C:\Program Files (x86)\FilmFanaticEI

Folder Deleted : C:\Program Files (x86)\Coupons.com

Folder Deleted : C:\Users\Kim\AppData\Local\CouponXplorer_5z

Folder Deleted : C:\Users\Kim\AppData\LocalLow\Conduit

Folder Deleted : C:\Users\Kim\AppData\LocalLow\CouponXplorer_5z

Folder Deleted : C:\Users\Kim\AppData\LocalLow\iac

Folder Deleted : C:\Users\Kim\AppData\LocalLow\Coupons.com

Folder Deleted : C:\Users\dad\AppData\LocalLow\AskToolbar

Folder Deleted : C:\Users\dad\AppData\LocalLow\Conduit

Folder Deleted : C:\Users\dad\AppData\LocalLow\Coupons.com

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbHelper.EXE

Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler

Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler.1

Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils

Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils.1

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager.1

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager.1

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbRequest

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbRequest.1

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbTask

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbTask.1

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper.1

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier.1

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl.1

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager.1

Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook

Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook.1

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2399412

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2559647

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{628F3201-34D0-49C0-BB9A-82A26AEFB291}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1C950DE5-D31E-42FB-AFB9-91B0161633D8}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3BDF4CE9-E81D-432B-A55E-9F0570CE811F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9F34B17E-FF0D-4FAB-97C4-9713FEE79052}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A9A56B8E-2DEB-4ED3-BC92-1FA450BCE1A5}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE338F6D-5A7C-4D1D-86E3-C618532079B5}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C339D489-FABC-41DD-B39D-276101667C70}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D433A9D0-8267-40CB-8AD5-24F22FA5373F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D565B35E-B787-40FA-95E3-E3562F8FC1A0}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D89031C2-10DA-4C90-9A62-FCED012BC46B}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{37153479-1976-43C3-A1EE-557513977B64}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4B695AD7-F21E-4A85-A54A-79B270068E0C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0FA32667-9A8A-4E9C-902F-CA3323180003}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6B458F62-592F-4B25-8967-E6A350A59328}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FCC9CDD3-EFFF-11D1-A9F0-00A0244AC403}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B87F8B63-7274-43FD-87FA-09D3B7496148}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{37153479-1976-43C3-A1EE-557513977B64}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{37153479-1976-43C3-A1EE-557513977B64}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4B695AD7-F21E-4A85-A54A-79B270068E0C}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{37153479-1976-43C3-A1EE-557513977B64}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{4B695AD7-F21E-4A85-A54A-79B270068E0C}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9D6712BB-D50E-49CB-A5B3-18F2A47DC117}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{37153479-1976-43C3-A1EE-557513977B64}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{37153479-1976-43C3-A1EE-557513977B64}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{9B138BF3-1D40-4E7E-84BB-2975198AD938}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{37153479-1976-43C3-A1EE-557513977B64}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{37153479-1976-43C3-A1EE-557513977B64}]

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0FA32667-9A8A-4E9C-902F-CA3323180003}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6B458F62-592F-4B25-8967-E6A350A59328}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FCC9CDD3-EFFF-11D1-A9F0-00A0244AC403}

Key Deleted : HKCU\Software\YahooPartnerToolbar

Key Deleted : HKCU\Software\AppDataLow\Toolbar

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit

Key Deleted : HKCU\Software\AppDataLow\Software\Toolbar

Key Deleted : HKCU\Software\AppDataLow\Software\Coupons.com

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\Software\Coupons.com

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupons.com Toolbar

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16518

-\\ Mozilla Firefox v

[ File : C:\Users\Kim\AppData\Roaming\Mozilla\Firefox\Profiles\zqm59rzq.default\prefs.js ]

Line Deleted : user_pref("browser.search.selectedEngine", "Ask.com");

Line Deleted : user_pref("browser.search.order.1", "Ask.com");

Line Deleted : user_pref("browser.search.defaultengine", "Ask.com");

Line Deleted : user_pref("browser.search.defaultenginename", "Ask.com");

Line Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");

[ File : C:\Users\dad\AppData\Roaming\Mozilla\Firefox\Profiles\z9aadgzf.default\prefs.js ]

Line Deleted : user_pref("browser.search.selectedEngine", "Ask.com");

Line Deleted : user_pref("browser.search.order.1", "Ask.com");

Line Deleted : user_pref("browser.search.defaultengine", "Ask.com");

Line Deleted : user_pref("browser.search.defaultenginename", "Ask.com");

Line Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");

-\\ Google Chrome v33.0.1750.117

[ File : C:\Users\Kim\AppData\Local\Google\Chrome\User Data\Default\preferences ]

[ File : C:\Users\dad\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [10259 octets] - [21/02/2014 11:10:32]

AdwCleaner[s0].txt - [10225 octets] - [21/02/2014 11:12:59]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [10286 octets] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.1.2 (02.20.2014:1)

OS: Windows 7 Home Premium x64

Ran by Kim on 02/21/2014 at 11:21:16.89

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

Suspicious HKCU\..\Run entries found. Trojan:JS/Medfos.B?

Value Name Type Value Data

========================================================================================

CrashDumps REG_SZ rundll32.exe "C:\Users\Kim\AppData\Local\Facebook\CrashDumps\htgfrawqc.dll",RANDOMW

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{44DDC005-AE20-4611-A308-9172622B3BC2}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{5a1d0d31-749c-4186-a295-4106e6e7b26a}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{6C00FB5F-A002-4966-8B3E-DC1A46DD1E2B}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{5a1d0d31-749c-4186-a295-4106e6e7b26a}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{66516A07-F617-488A-90CF-4E690CFB3C5F}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{66516A07-F617-488A-90CF-4E690CFB3C5F}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{00DDF4D9-9888-46DC-B371-C30DA4A6C6D4}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{01756F7C-604B-40CD-86B3-2E4BA58A8339}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{026574B3-D59B-4CC4-9A54-DFAFC137837B}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{02F0E377-5D69-4BD9-96A6-3AC1105BC8DD}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{058D3D9A-AEFF-40E4-8A20-35E2D5794950}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{0677658A-9A6F-442C-B800-6DE8E6D561B0}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{070A463B-25EB-477E-9EB9-C155205B387D}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{08585E50-C25A-46DA-BF0C-FE345B90FC68}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{08B0951B-9950-43B1-B736-5DF2A4B37D57}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{09EC1E75-6707-4FD3-8CEF-F16AE6B1C2FB}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{0B43A1E1-EA53-415C-BC17-164B10535FF5}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{0C1D1171-4B78-44A2-9A81-53AC97301EC4}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{0E1ECBDC-CB28-45C3-A4A0-5A628398D2DA}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{1126A652-1C27-4ACD-B07C-363B2ABB9236}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{12FCCFF5-D149-4339-95F5-AE802DB9B5CF}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{134CDF6D-D450-4E6D-B2C5-41F8C0495B82}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{13E9C5FF-081A-4787-B0E2-92EAEED94FBE}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{14794FA0-2AA3-46A4-8E3A-DBBB68EF7D26}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{1525A95F-CA0B-47D4-B944-80F4F35EB418}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{15AFA679-FFBA-4C51-A774-40C343BA14E2}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{15D51AEB-41B1-408C-97FA-107A9B8072A0}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{16E2ECDC-00D6-4A5B-B89C-CA6D484744FF}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{17AFA405-405F-4960-ABC1-3BBB0593FE00}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{186299BE-8EB0-4203-B369-EAC6E2A302D1}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{1BC169AF-379F-4771-98DD-EC6E01AD8048}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{1C1D99D0-39A7-4F53-AD8E-BB7D9A394E76}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{1C9D4750-F4CA-4314-B983-852E83A55B39}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{1CB7F091-E708-4A8D-BA77-8D115AA1437A}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{1EEA680F-7CA6-4791-A9B2-26B50C87BC46}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{226B1EAD-20D4-4F09-BFB4-B335D966A5D0}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{22EDC4AB-7B5E-4A3A-85C4-A0DA60F67F36}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{2355DFEF-D579-460C-9C20-01D5A51974FC}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{248BC111-BBFE-403E-A8FD-5DD6F56CCD8F}

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Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{F1FF4097-92F8-4064-89A2-6BFEA81E53F9}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{F214FF5A-C39F-4D27-A4AB-9CF502B349C2}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{F2868C6D-856C-4DE7-9386-0E69B0578683}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{F7977A77-2B9F-479C-9EA0-C618A0362220}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{F80B0193-96B2-499A-980A-D7D2ACE670B8}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{F83BFDEF-69F7-41ED-BBFD-BEAFF38BB47E}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{FA6318BD-4475-412C-86F2-E49562EB334A}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{FA73C1D1-B69E-4CA9-90D4-DD6E5E4370E9}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{FC59E102-10B3-4CC5-B96A-251204EB6D6D}

Successfully deleted: [Empty Folder] C:\Users\Kim\appdata\local\{FF85B938-1719-4C16-873F-9E9E0AB80CEC}

~~~ Chrome

Dumping contents of C:\Users\Kim\appdata\local\Google\Chrome\User Data\Default\Default

C:\Users\Kim\appdata\local\Google\Chrome\User Data\Default\Default\aadadiggdhgggcgbdddadegddeggggdf

C:\Users\Kim\appdata\local\Google\Chrome\User Data\Default\Default\aadadiggdhgggcgbdddadegddeggggdf\manifest.json

Successfully deleted: [Folder] C:\Users\Kim\appdata\local\Google\Chrome\User Data\Default\Default [Default Extension 1.0]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 02/21/2014 at 11:56:58.41

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

fujymo · February 21, 2014

Gringo.

Forgot to put how we are running. Much better--still appears a little slow and I get a run dll error on start up with a problem starting ...appdata/loacal/facebook/crashdumps/htgfrawgc.dll Specific module cannot be found.

Thanks

gringo_pr · February 21, 2014

Hello fujymo

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following
Log from Combofix
let me know of any problems you may have had
How is the computer doing now?

Gringo

fujymo · February 21, 2014

I am in the process of running combofix--not sure what it is doing at this time. It extracted and appeared to begin then I got a popup that said c:\program files\toshiba HDD SDD Alert\TosSENotify.Exe Illegal Operation attempted on a registry key that has been marked for deletion. Then ComboFix appeared to shut down. I do not see any program that appears to be running, unless it is running in the background.

fujymo · February 21, 2014

I have restarted the computer 5 times and Norton has been disabled each time, tried running as an administrator. It gets all the way through extraction and just before the end the computer dings and the program appears to shutdown.

fujymo · February 21, 2014

Gringo,

Finally ran and here is the log.

ComboFix 14-02-20.01 - Kim 02/21/2014 13:56:45.1.2 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3964.2510 [GMT -5:00]

Running from: c:\users\Kim\Downloads\ComboFix.exe

AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\programdata\Microsoft\Windows\DRM\B4E8.tmp

c:\programdata\Microsoft\Windows\DRM\CCB6.tmp

c:\users\Kim\videos\JavaSetup6u23.exe

c:\users\Kim\videos\mbam-setup.exe

c:\windows\wininit.ini

.

((((((((((((((((((((((((( Files Created from 2014-01-21 to 2014-02-21 )))))))))))))))))))))))))))))))

.

2014-02-21 19:08 . 2014-02-21 19:08 -------- d-----w- c:\users\Default\AppData\Local\temp

2014-02-21 19:08 . 2014-02-21 19:08 -------- d-----w- c:\users\dad\AppData\Local\temp

2014-02-21 16:21 . 2014-02-21 16:21 -------- d-----w- c:\windows\ERUNT

2014-02-21 16:10 . 2014-02-21 16:13 -------- d-----w- C:\AdwCleaner

2014-02-12 00:38 . 2013-12-21 09:53 548864 ----a-w- c:\windows\system32\vbscript.dll

2014-02-12 00:38 . 2013-12-21 08:56 454656 ----a-w- c:\windows\SysWow64\vbscript.dll

2014-02-11 18:56 . 2013-12-06 02:30 1882112 ----a-w- c:\windows\system32\msxml3.dll

2014-02-08 17:57 . 2014-02-08 17:58 -------- d-----w- c:\programdata\FitbitConnect

2014-02-08 17:57 . 2014-02-08 17:58 -------- d-----w- c:\program files (x86)\Fitbit Connect

2014-02-07 16:36 . 2014-02-07 16:36 -------- d-----w- c:\program files (x86)\ESET

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2014-02-21 18:43 . 2012-08-30 19:39 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2014-02-21 18:43 . 2011-11-10 11:19 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2014-02-16 14:42 . 2010-02-23 01:01 88567024 ----a-w- c:\windows\system32\MRT.exe

2013-12-09 08:26 . 2013-12-09 08:26 940032 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe

2013-12-09 08:26 . 2013-12-09 08:26 194048 ----a-w- c:\windows\SysWow64\elshyph.dll

2013-12-09 08:26 . 2013-12-09 08:26 71680 ----a-w- c:\windows\SysWow64\RegisterIEPKEYs.exe

2013-12-09 08:26 . 2013-12-09 08:26 645120 ----a-w- c:\windows\SysWow64\jsIntl.dll

2013-12-09 08:26 . 2013-12-09 08:26 34816 ----a-w- c:\windows\SysWow64\JavaScriptCollectionAgent.dll

2013-12-09 08:26 . 2013-12-09 08:26 235008 ----a-w- c:\windows\system32\elshyph.dll

2013-12-09 08:26 . 2013-12-09 08:26 182272 ----a-w- c:\windows\SysWow64\msls31.dll

2013-12-09 08:26 . 2013-12-09 08:26 62464 ----a-w- c:\windows\SysWow64\tdc.ocx

2013-12-09 08:26 . 2013-12-09 08:26 337408 ----a-w- c:\windows\SysWow64\html.iec

2013-12-09 08:26 . 2013-12-09 08:26 24576 ----a-w- c:\windows\SysWow64\licmgr10.dll

2013-12-09 08:26 . 2013-12-09 08:26 151552 ----a-w- c:\windows\SysWow64\iexpress.exe

2013-12-09 08:26 . 2013-12-09 08:26 139264 ----a-w- c:\windows\SysWow64\wextract.exe

2013-12-09 08:26 . 2013-12-09 08:26 1051136 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll

2013-12-09 08:26 . 2013-12-09 08:26 86016 ----a-w- c:\windows\SysWow64\iesysprep.dll

2013-12-09 08:26 . 2013-12-09 08:26 74240 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe

2013-12-09 08:26 . 2013-12-09 08:26 61952 ----a-w- c:\windows\SysWow64\MshtmlDac.dll

2013-12-09 08:26 . 2013-12-09 08:26 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll

2013-12-09 08:26 . 2013-12-09 08:26 36352 ----a-w- c:\windows\SysWow64\imgutil.dll

2013-12-09 08:26 . 2013-12-09 08:26 13312 ----a-w- c:\windows\SysWow64\mshta.exe

2013-12-09 08:26 . 2013-12-09 08:26 111616 ----a-w- c:\windows\SysWow64\IEAdvpack.dll

2013-12-09 08:26 . 2013-12-09 08:26 942592 ----a-w- c:\windows\system32\jsIntl.dll

2013-12-09 08:26 . 2013-12-09 08:26 86016 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe

2013-12-09 08:26 . 2013-12-09 08:26 247808 ----a-w- c:\windows\system32\msls31.dll

2013-12-09 08:26 . 2013-12-09 08:26 90112 ----a-w- c:\windows\system32\SetIEInstalledDate.exe

2013-12-09 08:26 . 2013-12-09 08:26 52224 ----a-w- c:\windows\system32\msfeedsbs.dll

2013-12-09 08:26 . 2013-12-09 08:26 48640 ----a-w- c:\windows\system32\mshtmler.dll

2013-12-09 08:26 . 2013-12-09 08:26 13312 ----a-w- c:\windows\system32\msfeedssync.exe

2013-12-09 08:26 . 2013-12-09 08:26 131072 ----a-w- c:\windows\system32\IEAdvpack.dll

2013-12-09 08:26 . 2013-12-09 08:26 105984 ----a-w- c:\windows\system32\iesysprep.dll

2013-12-09 08:26 . 2013-12-09 08:26 84992 ----a-w- c:\windows\system32\mshtmled.dll

2013-12-09 08:26 . 2013-12-09 08:26 81408 ----a-w- c:\windows\system32\icardie.dll

2013-12-09 08:26 . 2013-12-09 08:26 77312 ----a-w- c:\windows\system32\tdc.ocx

2013-12-09 08:26 . 2013-12-09 08:26 616104 ----a-w- c:\windows\system32\ieapfltr.dat

2013-12-09 08:26 . 2013-12-09 08:26 453120 ----a-w- c:\windows\system32\dxtmsft.dll

2013-12-09 08:26 . 2013-12-09 08:26 413696 ----a-w- c:\windows\system32\html.iec

2013-12-09 08:26 . 2013-12-09 08:26 40448 ----a-w- c:\windows\system32\JavaScriptCollectionAgent.dll

2013-12-09 08:26 . 2013-12-09 08:26 30208 ----a-w- c:\windows\system32\licmgr10.dll

2013-12-09 08:26 . 2013-12-09 08:26 296960 ----a-w- c:\windows\system32\dxtrans.dll

2013-12-09 08:26 . 2013-12-09 08:26 263376 ----a-w- c:\windows\system32\iedkcs32.dll

2013-12-09 08:26 . 2013-12-09 08:26 243200 ----a-w- c:\windows\system32\webcheck.dll

2013-12-09 08:26 . 2013-12-09 08:26 235520 ----a-w- c:\windows\system32\url.dll

2013-12-09 08:26 . 2013-12-09 08:26 167424 ----a-w- c:\windows\system32\iexpress.exe

2013-12-09 08:26 . 2013-12-09 08:26 143872 ----a-w- c:\windows\system32\wextract.exe

2013-12-09 08:26 . 2013-12-09 08:26 1228800 ----a-w- c:\windows\system32\mshtmlmedia.dll

2013-12-09 08:26 . 2013-12-09 08:26 101376 ----a-w- c:\windows\system32\inseng.dll

2013-12-09 08:26 . 2013-12-09 08:26 83968 ----a-w- c:\windows\system32\MshtmlDac.dll

2013-12-09 08:26 . 2013-12-09 08:26 774144 ----a-w- c:\windows\system32\jscript.dll

2013-12-09 08:26 . 2013-12-09 08:26 62464 ----a-w- c:\windows\system32\pngfilt.dll

2013-12-09 08:26 . 2013-12-09 08:26 48128 ----a-w- c:\windows\system32\imgutil.dll

2013-12-09 08:26 . 2013-12-09 08:26 147968 ----a-w- c:\windows\system32\occache.dll

2013-12-09 08:26 . 2013-12-09 08:26 13824 ----a-w- c:\windows\system32\mshta.exe

2013-12-09 08:26 . 2013-12-09 08:26 135680 ----a-w- c:\windows\system32\iepeers.dll

2013-11-27 01:41 . 2014-01-15 12:47 343040 ----a-w- c:\windows\system32\drivers\usbhub.sys

2013-11-27 01:41 . 2014-01-15 12:47 99840 ----a-w- c:\windows\system32\drivers\usbccgp.sys

2013-11-27 01:41 . 2014-01-15 12:47 53248 ----a-w- c:\windows\system32\drivers\usbehci.sys

2013-11-27 01:41 . 2014-01-15 12:47 325120 ----a-w- c:\windows\system32\drivers\usbport.sys

2013-11-27 01:41 . 2014-01-15 12:47 25600 ----a-w- c:\windows\system32\drivers\usbohci.sys

2013-11-27 01:41 . 2014-01-15 12:47 30720 ----a-w- c:\windows\system32\drivers\usbuhci.sys

2013-11-27 01:41 . 2014-01-15 12:47 7808 ----a-w- c:\windows\system32\drivers\usbd.sys

2013-11-26 11:40 . 2014-01-15 12:47 376768 ----a-w- c:\windows\system32\drivers\netio.sys

2013-11-26 10:32 . 2014-01-15 12:47 3156480 ----a-w- c:\windows\system32\win32k.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]

"{311B58DC-A4DC-4B04-B1B5-60299AD3D803}"= "c:\users\Kim\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\tbcore3U.dll" [2013-01-29 2572664]

.

[HKEY_CLASSES_ROOT\clsid\{311b58dc-a4dc-4b04-b1b5-60299ad3d803}]

[HKEY_CLASSES_ROOT\ShopAtHome.ShopAtHome.3]

[HKEY_CLASSES_ROOT\TypeLib\{EC4085F2-8DB3-45a6-AD0B-CA289F3C5D7E}]

[HKEY_CLASSES_ROOT\ShopAtHome.ShopAtHome]

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SpybotSD TeaTimer"="c:\program files (x86)\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

"Fitbit Connect"="c:\program files (x86)\Fitbit Connect\Fitbit Connect.exe" [2014-01-10 3362336]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 1295736]

"TWebCamera"="c:\program files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2009-08-11 2446648]

"NortonOnlineBackupReminder"="c:\program files (x86)\Toshiba\Toshiba Online Backup\Activation\TobuActivation.exe" [2009-08-10 529256]

"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatchTray12.exe" [2009-07-24 240112]

"CPMonitor"="c:\program files (x86)\Roxio 2010\5.0\CPMonitor.exe" [2009-07-21 84464]

"Desktop Disc Tool"="c:\program files (x86)\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe" [2009-06-23 494064]

"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2012-11-05 89184]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-03-07 421160]

"Nikon Message Center 2"="c:\program files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe" [2010-05-26 619008]

"ArcSoft Connection Service"="c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2009-07-06 195072]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]

"ShopAtHomeWatcher"="c:\users\Kim\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe" [2013-01-29 119672]

"CanonQuickMenu"="c:\program files (x86)\Canon\Quick Menu\CNQMMAIN.EXE" [2012-04-03 1273448]

"IJNetworkScannerSelectorEX"="c:\program files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe" [2012-03-26 449168]

"Fitbit Connect"="c:\program files (x86)\Fitbit Connect\Fitbit Connect.exe" [2014-01-10 3362336]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]

"AvgUninstallURL"="start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA&inst=NwA3AC0ANAAyADYANgAyADIAMgA5ADcALQBGAFAAOQArADYALQBCAEEAUgA5AEcAKwAxAC0AVABCADkAKwAyAC0ARgBMACsAOQAtAEYAOQBNACsAMQAtAEYAOQBNADcAQQArADUALQBYAE8AMwA2ACsAMQAtAEYAOQBNADcAQwArADQA∏=90&ver=9.0.872" [?]

.

c:\users\Kim\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

NexDef Plug-in.lnk - c:\users\Kim\AppData\Local\Autobahn\nexdef.exe [2011-8-11 15490560]

OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE /tsr [2013-6-25 228552]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]

R2 CouponXplorer_5zService;CouponXplorerService;c:\progra~2\COUPON~2\bar\1.bin\5zbarsvc.exe;c:\progra~2\COUPON~2\bar\1.bin\5zbarsvc.exe [x]

R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatch12.exe;c:\program files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatch12.exe [x]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]

R3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\DRIVERS\motfilt.sys;c:\windows\SYSNATIVE\DRIVERS\motfilt.sys [x]

R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]

R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]

R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys;c:\windows\SYSNATIVE\DRIVERS\motccgp.sys [x]

R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys;c:\windows\SYSNATIVE\DRIVERS\motccgpfl.sys [x]

R3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\DRIVERS\Motousbnet.sys;c:\windows\SYSNATIVE\DRIVERS\Motousbnet.sys [x]

R3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\DRIVERS\motusbdevice.sys;c:\windows\SYSNATIVE\DRIVERS\motusbdevice.sys [x]

R3 RoxMediaDB12;RoxMediaDB12;c:\program files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxMediaDB12.exe;c:\program files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxMediaDB12.exe [x]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]

R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys;c:\windows\SYSNATIVE\DRIVERS\Rts516xIR.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]

R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys;c:\windows\SYSNATIVE\DRIVERS\wdcsam64.sys [x]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\0404000.00C\SYMDS64.SYS [x]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\0404000.00C\SYMEFA64.SYS [x]

S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys;c:\windows\SYSNATIVE\DRIVERS\tos_sps64.sys [x]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20140214.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20140214.001\BHDrvx64.sys [x]

S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360x64\0404000.00C\ccHPx64.sys;c:\windows\SYSNATIVE\drivers\N360x64\0404000.00C\ccHPx64.sys [x]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20140220.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20140220.001\IDSvia64.sys [x]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0404000.00C\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\0404000.00C\Ironx64.SYS [x]

S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS;c:\windows\SYSNATIVE\Drivers\N360x64\0404000.00C\SYMTDIV.SYS [x]

S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [x]

S2 CinemaNow Service;CinemaNow Service;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [x]

S2 ConfigFree Gadget Service;ConfigFree Gadget Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe;c:\program files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe [x]

S2 ConfigFree Service;ConfigFree Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [x]

S2 Fitbit Connect;Fitbit Connect Service;c:\program files (x86)\Fitbit Connect\FitbitConnectService.exe;c:\program files (x86)\Fitbit Connect\FitbitConnectService.exe [x]

S2 MotoConnect Service;MotoConnect Service;c:\program files (x86)\Motorola\MotoConnectService\MotoConnectService.exe;c:\program files (x86)\Motorola\MotoConnectService\MotoConnectService.exe [x]

S2 N360;Norton Security Suite;c:\program files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe;c:\program files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe [x]

S2 RSELSVC;TOSHIBA Modem region select service;c:\program files\TOSHIBA\rselect\RSelSvc.exe;c:\program files\TOSHIBA\rselect\RSelSvc.exe [x]

S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [x]

S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe;c:\program files\TOSHIBA\TECO\TecoService.exe [x]

S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys;c:\windows\SYSNATIVE\DRIVERS\TVALZFL.sys [x]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]

S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys;c:\windows\SYSNATIVE\DRIVERS\FwLnk.sys [x]

S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys;c:\windows\SYSNATIVE\DRIVERS\pgeffect.sys [x]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]

S3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\DRIVERS\RTL8187B.sys;c:\windows\SYSNATIVE\DRIVERS\RTL8187B.sys [x]

S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]

S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]

S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [x]

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2014-02-21 05:05 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.117\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2014-02-21 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-30 18:43]

.

2014-02-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-09 21:19]

.

2014-02-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-09 21:19]

.

--------- X64 Entries -----------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-02 165912]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-02 387608]

"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-02 365592]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-07-29 7982112]

"LtMoh"="c:\program files\ltmoh\Ltmoh.exe" [2008-09-25 195080]

"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2009-09-17 709976]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com

IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MIF5BA~1\Office14\ONBttnIE.dll/105

Trusted Zone: cinemanow.com

Trusted Zone: qflix.com

Trusted Zone: roxio.com

Trusted Zone: sonic.com\redirect

Trusted Zone: sonic.com\redirect2

TCP: DhcpNameServer = 75.75.75.75 75.75.76.76 192.168.1.1

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}: NameServer = 8.8.8.8,8.8.4.4

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\3464340275962756C6563737: NameServer = 8.8.8.8,8.8.4.4

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\452554E444E65647: NameServer = 8.8.8.8,8.8.4.4

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\D4B46502237383: NameServer = 8.8.8.8,8.8.4.4

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\D4F6F6275684F6D65623031323: NameServer = 8.8.8.8,8.8.4.4

.

- - - - ORPHANS REMOVED - - - -

.

URLSearchHooks-{3ee8d0be-f450-4ef2-97b9-ac2222d14db3} - (no file)

Toolbar-Locked - (no file)

Toolbar-{65c72339-fb1d-4155-84e1-9afacee02d6f} - c:\program files (x86)\CouponXplorer_5z\bar\1.bin\5zbar.dll

Wow6432Node-HKCU-Run-swg - c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

Wow6432Node-HKCU-Run-CrashDumps - c:\users\Kim\AppData\Local\Facebook\CrashDumps\htgfrawqc.dll

SafeBoot-12776421.sys

HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start

Toolbar-Locked - (no file)

WebBrowser-{3EE8D0BE-F450-4EF2-97B9-AC2222D14DB3} - (no file)

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE

HKLM-Run-SmoothView - c:\program files (x86)\Toshiba\SmoothView\SmoothView.exe

HKLM-Run-00TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe

HKLM-Run-TosWaitSrv - c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe

HKLM-Run-Teco - c:\program files (x86)\TOSHIBA\TECO\Teco.exe

HKLM-Run-SmartFaceVWatcher - c:\program files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe

HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe

HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

AddRemove-Coupon Printer for Windows5.0.0.1 - c:\program files (x86)\Coupons\uninstall.exe

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\services\N360]

"ImagePath"="\"c:\program files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton Security Suite\Engine\4.4.0.12\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-2631828835-1692535062-918339071-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="WindowsLiveMail.Email.1"

.

[HKEY_USERS\S-1-5-21-2631828835-1692535062-918339071-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="WindowsLiveMail.VCard.1"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

"MSCurrentCountry"=dword:000000b5

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2014-02-21 14:11:42

ComboFix-quarantined-files.txt 2014-02-21 19:11

.

Pre-Run: 223,048,683,520 bytes free

Post-Run: 222,755,631,104 bytes free

.

- - End Of File - - 7F12FDBC98C91AE52F8436837590234D

5B5E648D12FCADC244C1EC30318E1EB9

gringo_pr · February 21, 2014

Hello fujymo

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following
- report from Combofix
- let me know of any problems you may have had
- How is the computer doing now after running the script?

Gringo

fujymo · February 21, 2014

Computer is doing much better. No pop-ups on start up saying it cannot find a file.. Seems to be running faster. Here is the log.

ComboFix 14-02-20.01 - Kim 02/21/2014 16:18:22.2.2 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3964.2207 [GMT -5:00]

Running from: C:\Users\Kim\Downloads\ComboFix.exe

Command switches used :: C:\Users\Kim\Downloads\CFScript.txt

AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

((((((((((((((((((((((((( Files Created from 2014-01-21 to 2014-02-21 )))))))))))))))))))))))))))))))

2014-02-21 21:30:40 . 2014-02-21 21:30:40 -------- d-----w- C:\Users\Default\AppData\Local\temp

2014-02-21 21:30:40 . 2014-02-21 21:30:40 -------- d-----w- C:\Users\dad\AppData\Local\temp

2014-02-21 21:30:40 . 2014-02-21 21:30:40 -------- d-----w- C:\Users\Administrator\AppData\Local\temp

2014-02-21 16:21:08 . 2014-02-21 16:21:08 -------- d-----w- C:\windows\ERUNT

2014-02-21 16:10:25 . 2014-02-21 16:13:18 -------- d-----w- C:\AdwCleaner

2014-02-12 00:38:55 . 2013-12-21 09:53:45 548864 ----a-w- C:\windows\system32\vbscript.dll

2014-02-12 00:38:55 . 2013-12-21 08:56:47 454656 ----a-w- C:\windows\SysWow64\vbscript.dll

2014-02-11 18:56:47 . 2013-12-06 02:30:08 1882112 ----a-w- C:\windows\system32\msxml3.dll

2014-02-08 17:57:47 . 2014-02-08 17:58:10 -------- d-----w- C:\ProgramData\FitbitConnect

2014-02-08 17:57:47 . 2014-02-08 17:58:08 -------- d-----w- C:\Program Files (x86)\Fitbit Connect

2014-02-07 16:36:30 . 2014-02-07 16:36:30 -------- d-----w- C:\Program Files (x86)\ESET

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2014-02-21 19:43:23 . 2012-08-30 19:39:10 692616 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe

2014-02-21 19:43:23 . 2011-11-10 11:19:40 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl

2014-02-16 14:42:26 . 2010-02-23 01:01:10 88567024 ----a-w- C:\windows\system32\MRT.exe

2013-12-09 08:26:35 . 2013-12-09 08:26:35 940032 ----a-w- C:\windows\system32\MsSpellCheckingFacility.exe

2013-12-09 08:26:35 . 2013-12-09 08:26:35 194048 ----a-w- C:\windows\SysWow64\elshyph.dll

2013-12-09 08:26:27 . 2013-12-09 08:26:27 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe

2013-12-09 08:26:27 . 2013-12-09 08:26:27 645120 ----a-w- C:\windows\SysWow64\jsIntl.dll

2013-12-09 08:26:27 . 2013-12-09 08:26:27 34816 ----a-w- C:\windows\SysWow64\JavaScriptCollectionAgent.dll

2013-12-09 08:26:27 . 2013-12-09 08:26:27 235008 ----a-w- C:\windows\system32\elshyph.dll

2013-12-09 08:26:27 . 2013-12-09 08:26:27 182272 ----a-w- C:\windows\SysWow64\msls31.dll

2013-12-09 08:26:26 . 2013-12-09 08:26:26 62464 ----a-w- C:\windows\SysWow64\tdc.ocx

2013-12-09 08:26:26 . 2013-12-09 08:26:26 337408 ----a-w- C:\windows\SysWow64\html.iec

2013-12-09 08:26:26 . 2013-12-09 08:26:26 24576 ----a-w- C:\windows\SysWow64\licmgr10.dll

2013-12-09 08:26:26 . 2013-12-09 08:26:26 151552 ----a-w- C:\windows\SysWow64\iexpress.exe

2013-12-09 08:26:26 . 2013-12-09 08:26:26 139264 ----a-w- C:\windows\SysWow64\wextract.exe

2013-12-09 08:26:26 . 2013-12-09 08:26:26 1051136 ----a-w- C:\windows\SysWow64\mshtmlmedia.dll

2013-12-09 08:26:25 . 2013-12-09 08:26:25 86016 ----a-w- C:\windows\SysWow64\iesysprep.dll

2013-12-09 08:26:25 . 2013-12-09 08:26:25 74240 ----a-w- C:\windows\SysWow64\SetIEInstalledDate.exe

2013-12-09 08:26:25 . 2013-12-09 08:26:25 61952 ----a-w- C:\windows\SysWow64\MshtmlDac.dll

2013-12-09 08:26:25 . 2013-12-09 08:26:25 48640 ----a-w- C:\windows\SysWow64\mshtmler.dll

2013-12-09 08:26:25 . 2013-12-09 08:26:25 36352 ----a-w- C:\windows\SysWow64\imgutil.dll

2013-12-09 08:26:25 . 2013-12-09 08:26:25 13312 ----a-w- C:\windows\SysWow64\mshta.exe

2013-12-09 08:26:25 . 2013-12-09 08:26:25 111616 ----a-w- C:\windows\SysWow64\IEAdvpack.dll

2013-12-09 08:26:24 . 2013-12-09 08:26:24 942592 ----a-w- C:\windows\system32\jsIntl.dll

2013-12-09 08:26:24 . 2013-12-09 08:26:24 86016 ----a-w- C:\windows\system32\RegisterIEPKEYs.exe

2013-12-09 08:26:24 . 2013-12-09 08:26:24 247808 ----a-w- C:\windows\system32\msls31.dll

2013-12-09 08:26:23 . 2013-12-09 08:26:23 90112 ----a-w- C:\windows\system32\SetIEInstalledDate.exe

2013-12-09 08:26:23 . 2013-12-09 08:26:23 52224 ----a-w- C:\windows\system32\msfeedsbs.dll

2013-12-09 08:26:23 . 2013-12-09 08:26:23 48640 ----a-w- C:\windows\system32\mshtmler.dll

2013-12-09 08:26:23 . 2013-12-09 08:26:23 13312 ----a-w- C:\windows\system32\msfeedssync.exe

2013-12-09 08:26:23 . 2013-12-09 08:26:23 131072 ----a-w- C:\windows\system32\IEAdvpack.dll

2013-12-09 08:26:23 . 2013-12-09 08:26:23 105984 ----a-w- C:\windows\system32\iesysprep.dll

2013-12-09 08:26:22 . 2013-12-09 08:26:22 84992 ----a-w- C:\windows\system32\mshtmled.dll

2013-12-09 08:26:22 . 2013-12-09 08:26:22 81408 ----a-w- C:\windows\system32\icardie.dll

2013-12-09 08:26:22 . 2013-12-09 08:26:22 77312 ----a-w- C:\windows\system32\tdc.ocx

2013-12-09 08:26:22 . 2013-12-09 08:26:22 616104 ----a-w- C:\windows\system32\ieapfltr.dat

2013-12-09 08:26:22 . 2013-12-09 08:26:22 453120 ----a-w- C:\windows\system32\dxtmsft.dll

2013-12-09 08:26:22 . 2013-12-09 08:26:22 413696 ----a-w- C:\windows\system32\html.iec

2013-12-09 08:26:22 . 2013-12-09 08:26:22 40448 ----a-w- C:\windows\system32\JavaScriptCollectionAgent.dll

2013-12-09 08:26:22 . 2013-12-09 08:26:22 30208 ----a-w- C:\windows\system32\licmgr10.dll

2013-12-09 08:26:22 . 2013-12-09 08:26:22 296960 ----a-w- C:\windows\system32\dxtrans.dll

2013-12-09 08:26:22 . 2013-12-09 08:26:22 263376 ----a-w- C:\windows\system32\iedkcs32.dll

2013-12-09 08:26:22 . 2013-12-09 08:26:22 243200 ----a-w- C:\windows\system32\webcheck.dll

2013-12-09 08:26:22 . 2013-12-09 08:26:22 235520 ----a-w- C:\windows\system32\url.dll

2013-12-09 08:26:22 . 2013-12-09 08:26:22 167424 ----a-w- C:\windows\system32\iexpress.exe

2013-12-09 08:26:22 . 2013-12-09 08:26:22 143872 ----a-w- C:\windows\system32\wextract.exe

2013-12-09 08:26:22 . 2013-12-09 08:26:22 1228800 ----a-w- C:\windows\system32\mshtmlmedia.dll

2013-12-09 08:26:22 . 2013-12-09 08:26:22 101376 ----a-w- C:\windows\system32\inseng.dll

2013-12-09 08:26:21 . 2013-12-09 08:26:21 83968 ----a-w- C:\windows\system32\MshtmlDac.dll

2013-12-09 08:26:21 . 2013-12-09 08:26:21 774144 ----a-w- C:\windows\system32\jscript.dll

2013-12-09 08:26:21 . 2013-12-09 08:26:21 62464 ----a-w- C:\windows\system32\pngfilt.dll

2013-12-09 08:26:21 . 2013-12-09 08:26:21 48128 ----a-w- C:\windows\system32\imgutil.dll

2013-12-09 08:26:21 . 2013-12-09 08:26:21 147968 ----a-w- C:\windows\system32\occache.dll

2013-12-09 08:26:21 . 2013-12-09 08:26:21 13824 ----a-w- C:\windows\system32\mshta.exe

2013-12-09 08:26:21 . 2013-12-09 08:26:21 135680 ----a-w- C:\windows\system32\iepeers.dll

2013-11-27 01:41:37 . 2014-01-15 12:47:55 343040 ----a-w- C:\windows\system32\drivers\usbhub.sys

2013-11-27 01:41:15 . 2014-01-15 12:47:55 99840 ----a-w- C:\windows\system32\drivers\usbccgp.sys

2013-11-27 01:41:11 . 2014-01-15 12:47:55 53248 ----a-w- C:\windows\system32\drivers\usbehci.sys

2013-11-27 01:41:11 . 2014-01-15 12:47:55 325120 ----a-w- C:\windows\system32\drivers\usbport.sys

2013-11-27 01:41:09 . 2014-01-15 12:47:55 25600 ----a-w- C:\windows\system32\drivers\usbohci.sys

2013-11-27 01:41:06 . 2014-01-15 12:47:55 30720 ----a-w- C:\windows\system32\drivers\usbuhci.sys

2013-11-27 01:41:03 . 2014-01-15 12:47:55 7808 ----a-w- C:\windows\system32\drivers\usbd.sys

2013-11-26 11:40:00 . 2014-01-15 12:47:53 376768 ----a-w- C:\windows\system32\drivers\netio.sys

2013-11-26 10:32:56 . 2014-01-15 12:47:54 3156480 ----a-w- C:\windows\system32\win32k.sys

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]

"{65c72339-fb1d-4155-84e1-9afacee02d6f}"= "C:\Program Files (x86)\CouponXplorer_5z\bar\1.bin\5zbar.dll" [bU]

"{311B58DC-A4DC-4B04-B1B5-60299AD3D803}"= "C:\Users\Kim\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\tbcore3U.dll" [2013-01-29 18:42:12 2572664]

[HKEY_CLASSES_ROOT\clsid\{65c72339-fb1d-4155-84e1-9afacee02d6f}]

[HKEY_CLASSES_ROOT\clsid\{311b58dc-a4dc-4b04-b1b5-60299ad3d803}]

[HKEY_CLASSES_ROOT\ShopAtHome.ShopAtHome.3]

[HKEY_CLASSES_ROOT\TypeLib\{EC4085F2-8DB3-45a6-AD0B-CA289F3C5D7E}]

[HKEY_CLASSES_ROOT\ShopAtHome.ShopAtHome]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SpybotSD TeaTimer"="C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 21:07:20 2260480]

"Fitbit Connect"="C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe" [2014-01-10 20:06:50 3362336]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"ToshibaServiceStation"="C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 18:45:54 1295736]

"TWebCamera"="C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2009-08-11 19:37:50 2446648]

"NortonOnlineBackupReminder"="C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TobuActivation.exe" [2009-08-10 06:30:54 529256]

"RoxWatchTray"="C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatchTray12.exe" [2009-07-24 13:33:24 240112]

"CPMonitor"="C:\Program Files (x86)\Roxio 2010\5.0\CPMonitor.exe" [2009-07-21 16:50:02 84464]

"Desktop Disc Tool"="C:\Program Files (x86)\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe" [2009-06-23 06:18:52 494064]

"BCSSync"="C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" [2012-11-05 20:27:46 89184]

"QuickTime Task"="C:\Program Files (x86)\QuickTime\QTTask.exe" [2010-11-29 22:38:18 421888]

"iTunesHelper"="C:\Program Files (x86)\iTunes\iTunesHelper.exe" [2011-03-07 19:33:40 421160]

"Nikon Message Center 2"="C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe" [2010-05-26 00:16:16 619008]

"ArcSoft Connection Service"="C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2009-07-06 18:30:16 195072]

"Adobe ARM"="C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 16:57:26 959904]

"ShopAtHomeWatcher"="C:\Users\Kim\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe" [2013-01-29 18:42:20 119672]

"CanonQuickMenu"="C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE" [2012-04-03 17:26:14 1273448]

"IJNetworkScannerSelectorEX"="C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe" [2012-03-26 21:35:16 449168]

"Fitbit Connect"="C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe" [2014-01-10 20:06:50 3362336]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]

"AvgUninstallURL"="start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA&inst=NwA3AC0ANAAyADYANgAyADIAMgA5ADcALQBGAFAAOQArADYALQBCAEEAUgA5AEcAKwAxAC0AVABCADkAKwAyAC0ARgBMACsAOQAtAEYAOQBNACsAMQAtAEYAOQBNADcAQQArADUALQBYAE8AMwA2ACsAMQAtAEYAOQBNADcAQwArADQA∏=90&ver=9.0.872" [?]

C:\Users\Kim\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

NexDef Plug-in.lnk - C:\Users\Kim\AppData\Local\Autobahn\nexdef.exe [2011-8-11 15490560]

OneNote 2010 Screen Clipper and Launcher.lnk - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE /tsr [2013-6-25 228552]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;C:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]

R2 CouponXplorer_5zService;CouponXplorerService;C:\PROGRA~2\COUPON~2\bar\1.bin\5zbarsvc.exe;C:\PROGRA~2\COUPON~2\bar\1.bin\5zbarsvc.exe [x]

R2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatch12.exe;C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatch12.exe [x]

R2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe;C:\Program Files (x86)\Skype\Updater\Updater.exe [x]

R3 BTCFilterService;USB Networking Driver Filter Service;C:\windows\system32\DRIVERS\motfilt.sys;C:\windows\SYSNATIVE\DRIVERS\motfilt.sys [x]

R3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [x]

R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\windows\system32\IEEtwCollector.exe;C:\windows\SYSNATIVE\IEEtwCollector.exe [x]

R3 motccgp;Motorola USB Composite Device Driver;C:\windows\system32\DRIVERS\motccgp.sys;C:\windows\SYSNATIVE\DRIVERS\motccgp.sys [x]

R3 motccgpfl;MotCcgpFlService;C:\windows\system32\DRIVERS\motccgpfl.sys;C:\windows\SYSNATIVE\DRIVERS\motccgpfl.sys [x]

R3 Motousbnet;Motorola USB Networking Driver Service;C:\windows\system32\DRIVERS\Motousbnet.sys;C:\windows\SYSNATIVE\DRIVERS\Motousbnet.sys [x]

R3 motusbdevice;Motorola USB Dev Driver;C:\windows\system32\DRIVERS\motusbdevice.sys;C:\windows\SYSNATIVE\DRIVERS\motusbdevice.sys [x]

R3 RoxMediaDB12;RoxMediaDB12;C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxMediaDB12.exe;C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxMediaDB12.exe [x]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys;C:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]

R3 RtsUIR;Realtek IR Driver;C:\windows\system32\DRIVERS\Rts516xIR.sys;C:\windows\SYSNATIVE\DRIVERS\Rts516xIR.sys [x]

R3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys;C:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]

R3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys;C:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe;C:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]

R3 WDC_SAM;WD SCSI Pass Thru driver;C:\windows\system32\DRIVERS\wdcsam64.sys;C:\windows\SYSNATIVE\DRIVERS\wdcsam64.sys [x]

R4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [x]

S0 PxHlpa64;PxHlpa64;C:\windows\System32\Drivers\PxHlpa64.sys;C:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]

S0 SymDS;Symantec Data Store;C:\windows\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS;C:\windows\SYSNATIVE\drivers\N360x64\0404000.00C\SYMDS64.SYS [x]

S0 SymEFA;Symantec Extended File Attributes;C:\windows\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS;C:\windows\SYSNATIVE\drivers\N360x64\0404000.00C\SYMEFA64.SYS [x]

S0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys;C:\windows\SYSNATIVE\DRIVERS\tos_sps64.sys [x]

S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20140214.001\BHDrvx64.sys;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20140214.001\BHDrvx64.sys [x]

S1 ccHP;Symantec Hash Provider;C:\windows\system32\drivers\N360x64\0404000.00C\ccHPx64.sys;C:\windows\SYSNATIVE\drivers\N360x64\0404000.00C\ccHPx64.sys [x]

S1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20140220.001\IDSvia64.sys;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20140220.001\IDSvia64.sys [x]

S1 SymIRON;Symantec Iron Driver;C:\windows\system32\drivers\N360x64\0404000.00C\Ironx64.SYS;C:\windows\SYSNATIVE\drivers\N360x64\0404000.00C\Ironx64.SYS [x]

S1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\windows\System32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS;C:\windows\SYSNATIVE\Drivers\N360x64\0404000.00C\SYMTDIV.SYS [x]

S2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [x]

S2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [x]

S2 ConfigFree Gadget Service;ConfigFree Gadget Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe [x]

S2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [x]

S2 Fitbit Connect;Fitbit Connect Service;C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe;C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe [x]

S2 MotoConnect Service;MotoConnect Service;C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe;C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe [x]

S2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe;C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe [x]

S2 RSELSVC;TOSHIBA Modem region select service;C:\Program Files\TOSHIBA\rselect\RSelSvc.exe;C:\Program Files\TOSHIBA\rselect\RSelSvc.exe [x]

S2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [x]

S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe;C:\Program Files\TOSHIBA\TECO\TecoService.exe [x]

S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys;C:\windows\SYSNATIVE\DRIVERS\TVALZFL.sys [x]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]

S3 FwLnk;FwLnk Driver;C:\windows\system32\DRIVERS\FwLnk.sys;C:\windows\SYSNATIVE\DRIVERS\FwLnk.sys [x]

S3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys;C:\windows\SYSNATIVE\DRIVERS\pgeffect.sys [x]

S3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys;C:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]

S3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;C:\windows\system32\DRIVERS\RTL8187B.sys;C:\windows\SYSNATIVE\DRIVERS\RTL8187B.sys [x]

S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]

S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]

S3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [x]

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2014-02-21 05:05:18 1150280 ----a-w- C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.117\Installer\chrmstp.exe

Contents of the 'Scheduled Tasks' folder

2014-02-21 C:\windows\Tasks\Adobe Flash Player Updater.job

- C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-30 19:39:12 . 2014-02-21 19:43:23]

2014-02-21 C:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-02-09 21:19:19 . 2010-02-09 21:19:11]

2014-02-21 C:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-02-09 21:19:19 . 2010-02-09 21:19:11]

--------- X64 Entries -----------

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="C:\windows\system32\igfxtray.exe" [2009-09-02 22:27:38 165912]

"HotKeysCmds"="C:\windows\system32\hkcmd.exe" [2009-09-02 22:27:26 387608]

"Persistence"="C:\windows\system32\igfxpers.exe" [2009-09-02 22:27:32 365592]

"RtHDVCpl"="C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-07-29 05:14:20 7982112]

"SynTPEnh"="C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe" [bU]

"TPwrMain"="C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE" [bU]

"SmoothView"="C:\Program Files (x86)\Toshiba\SmoothView\SmoothView.exe" [bU]

"00TCrdMain"="C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe" [bU]

"TosWaitSrv"="C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe" [bU]

"LtMoh"="C:\Program Files\ltmoh\Ltmoh.exe" [2008-09-25 23:49:00 195080]

"Teco"="C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" [bU]

"SmartFaceVWatcher"="C:\Program Files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe" [bU]

"TosSENotify"="C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2009-09-17 19:41:54 709976]

"TosNC"="C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe" [bU]

"TosReelTimeMonitor"="C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [bU]

------- Supplementary Scan -------

uLocal Page = C:\windows\system32\blank.htm

mLocal Page = C:\Windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105

Trusted Zone: cinemanow.com

Trusted Zone: qflix.com

Trusted Zone: roxio.com

Trusted Zone: sonic.com\redirect

Trusted Zone: sonic.com\redirect2

TCP: DhcpNameServer = 75.75.75.75 75.75.76.76 192.168.1.1

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}: NameServer = 8.8.8.8,8.8.4.4

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\3464340275962756C6563737: NameServer = 8.8.8.8,8.8.4.4

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\452554E444E65647: NameServer = 8.8.8.8,8.8.4.4

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\D4B46502237383: NameServer = 8.8.8.8,8.8.4.4

TCP: Interfaces\{F451319F-CA52-4D3E-9915-9D90ED80171B}\D4F6F6275684F6D65623031323: NameServer = 8.8.8.8,8.8.4.4

- - - - ORPHANS REMOVED - - - -

Toolbar-Locked - (no file)

AddRemove-Coupon Printer for Windows5.0.0.1 - C:\Program Files (x86)\Coupons\uninstall.exe

gringo_pr · February 22, 2014

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove
- Adobe Reader X (10.1.9)
  Coupon Printer for Windows
  Coupons.com Toolbar
  Java 7 Update 7
  JavaFX 2.1.1
  ShopAtHome.com Helper
  ShopAtHome.com Toolbar

Please download and install Revo Uninstaller Free
Double click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
- If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
  Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java

click on the Free Java Download Button
click on Agree and start Free download
click on Run
click on run again
click on install
when install is complete click on close

Clean Out Temp Files

This small application you may want to keep and use once a week to keep the computer clean.
Download CCleaner from here CCleaner
- Run the installer to install the application.
- When it gives you the option to install Yahoo toolbar uncheck the box next to it.
- Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
- Click Run Cleaner.
- Close CCleaner.

: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

Double-click mbam icon
go to the update tab at the top
click on check for updates
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidentally close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

Go Here to download HijackThis program
Save HijackThis to your desktop.
Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
copy and paste hijackthis report into the topic

"information and logs"

In your next post I need the following
- Log From MBAM
- report from Hijackthis
- let me know of any problems you may have had
- How is the computer doing now?

Gringo

fujymo · February 22, 2014

Gringo,

Computer is running much better and faster.

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2014.02.22.01

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 11.0.9600.16518

Kim :: KIM-PC [administrator]

02/21/2014 10:14:08 PM

mbam-log-2014-02-21 (22-14-08).txt

Scan type: Quick scan

Scan options disabled: P2P

Objects scanned: 275970

Time elapsed: 11 minute(s), 29 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 10:32:22 PM, on 02/21/2014

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v11.0 (11.00.9600.16518)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnect.exe

C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe

C:\Program Files\ltmoh\ltmoh.exe

C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe

C:\Users\Kim\AppData\Local\Autobahn\nexdef.exe

C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

C:\Program Files (x86)\Roxio 2010\5.0\CPMonitor.exe

C:\Program Files (x86)\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac

C:\Program Files (x86)\Common Files\PX Storage Engine\VxBlockServer.exe

C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Users\Kim\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?ilc=21

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\IPSBHO.DLL

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coIEPlg.dll

O3 - Toolbar: CouponXplorer - {65c72339-fb1d-4155-84e1-9afacee02d6f} - C:\Program Files (x86)\CouponXplorer_5z\bar\1.bin\5zbar.dll (file missing)

O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll

O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60

O4 - HKLM\..\Run: [TWebCamera] "%ProgramFiles%\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun

O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TobuActivation.exe" UNATTENDED

O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatchTray12.exe"

O4 - HKLM\..\Run: [CPMonitor] "C:\Program Files (x86)\Roxio 2010\5.0\CPMonitor.exe"

O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe"

O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s

O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

O4 - HKLM\..\Run: [shopAtHomeWatcher] C:\Users\Kim\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe

O4 - HKLM\..\Run: [CanonQuickMenu] C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE /logon

O4 - HKLM\..\Run: [iJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE

O4 - HKLM\..\Run: [Fitbit Connect] "C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe" /autorun

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA"&"inst=NwA3AC0ANAAyADYANgAyADIAMgA5ADcALQBGAFAAOQArADYALQBCAEEAUgA5AEcAKwAxAC0AVABCADkAKwAyAC0ARgBMACsAOQAtAEYAOQBNACsAMQAtAEYAOQBNADcAQQArADUALQBYAE8AMwA2ACsAMQAtAEYAOQBNADcAQwArADQA"&"prod=90"&"ver=9.0.872

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [Fitbit Connect] "C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe" /autorun

O4 - Startup: NexDef Plug-in.lnk = Kim\AppData\Local\Autobahn\nexdef.exe

O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O15 - Trusted Zone: http://redirect.sonic.com

O15 - Trusted Zone: http://redirect2.sonic.com

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -

O17 - HKLM\System\CCS\Services\Tcpip\..\{F451319F-CA52-4D3E-9915-9D90ED80171B}: NameServer = 8.8.8.8,8.8.4.4

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agr64svc.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe

O23 - Service: CinemaNow Service - CinemaNow, Inc. - C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe

O23 - Service: ConfigFree Gadget Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe

O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: CouponXplorerService (CouponXplorer_5zService) - Unknown owner - C:\PROGRA~2\COUPON~2\bar\1.bin\5zbarsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)

O23 - Service: Fitbit Connect Service (Fitbit Connect) - Fitbit, Inc. - C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe

O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\windows\system32\IEEtwCollector.exe (file missing)

O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: MotoConnect Service - Unknown owner - C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)

O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: RoxMediaDB12 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxMediaDB12.exe

O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatch12.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)

O23 - Service: TOSHIBA Modem region select service (RSELSVC) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\rselect\RSelSvc.exe

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)

O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)

O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe

O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 16646 bytes

fujymo · February 22, 2014

Well all is not as good as I thought. I am posting this on Google Chrome. My wife uses IE normally and it is not working properly. Yahoo is her home page and it will not load. I can get another page to load then the third page I have to fight to get to load. She just told me she has been having trouble with the "Shop at Home" on here that it loads whenever she starts a link on yahoo. She is not sure where it came from.

Thanks,

Dean

gringo_pr · February 23, 2014

Hello fujymo

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737

Then I want you to do the following

Start Internet Explorer.
click on "safety"
click on "Delete Browsing History"
make sure all boxes are checked
click on "Delete"
click on "Tools",
click "Internet Options".
On the "Advanced" tab, click "Reset"
put a check mark next to "Delete Personal Settings"
click "Reset" to confirm
when complete click the "Close" button
restart IE

Gringo

fujymo · February 24, 2014

Gringo,

Done, and IE is running fine now. No problems.

gringo_pr · February 24, 2014

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

Run HijackThis (rightclick and run as admin)
Click on the Scan button
Put a check beside all of the items listed below (if present):
- O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
  O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TobuActivation.exe" UNATTENDED
  O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatchTray12.exe"
  O4 - HKLM\..\Run: [CPMonitor] "C:\Program Files (x86)\Roxio 2010\5.0\CPMonitor.exe"
  O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe"
  O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s
  O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
  O4 - HKLM\..\Run: [shopAtHomeWatcher] C:\Users\Kim\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe
  O4 - HKLM\..\Run: [CanonQuickMenu] C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE /logon
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
  O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/w...AEMAUAA4ADYARwA"&"inst=NwA3AC0ANAAyADYANgAyADIAMgA5ADcALQBGAFAAOQArADYALQBCAEEAUgA5AEcAKwAxAC0AVABCADkAKwAyAC0ARgBMACsAOQAtAEYAOQBNACsAMQAtAEYAOQBNADcAQQArADUALQBYAE8AMwA2ACsAMQAtAEYAOQBNADcAQwArADQA"&"prod=90"&"ver=9.0.872
  O4 - Startup: NexDef Plug-in.lnk = Kim\AppData\Local\Autobahn\nexdef.exe
  O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
Close all open windows and browsers/email, etc...
Click on the "Fix Checked" button
When completed, close the application.
- NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brackets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

Turn off the real time scanner of any existing antivirus program while performing the online scan
click on the Run ESET Online Scanner button
Tick the box next to YES, I accept the Terms of Use.
- Click Start
When asked, allow the add/on to be installed
- Click Start
Make sure that the option Remove found threats is unticked
Click on Advanced Settings, ensure the options
- Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
Click Scan
wait for the virus definitions to be downloaded
Wait for the scan to finish

When the scan is complete

If no threats were found
- put a checkmark in "Uninstall application on close"
- close program
- report to me that nothing was found

If threats were found
- click on "list of threats found"
- click on "export to text file" and save it as ESET SCAN and save to the desktop
- Click on back
- put a checkmark in "Uninstall application on close"
- click on finish
- close program
- copy and paste the report here

Gringo

fujymo · February 25, 2014

Gringo,

All Complete still running well. Deleted all of the files from Hijack This and here is the one item ESET found during the scan.

Thanks

C:\Users\Kim\Downloads\ccsetup404.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application

gringo_pr · February 25, 2014

Hello fujymo

There are some minor things in your online scan that should be removed.

delete files

Copy all text in the code box (below)...to Notepad.

@echo offdel /f /s /q "C:\Users\Kim\Downloads\ccsetup404.exe"del %0

Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
It should look like this: <--XP<--vista
Double click on delfile.bat to execute it.
A black CMD window will flash, then disappear...this is normal.
The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

To re-enable your Emulation drivers, double click DeFogger to run the tool.
- The application window will appear
- Click the Re-enable button to re-enable your CD Emulation drivers
- Click Yes to continue
- A 'Finished!' message will appear
- Click OK
- DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

turn off all active protection software
push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
please copy and past the following into the box ComboFix /Uninstall and click OK.
Note the space between the X and the /Uninstall, it needs to be there.

:Remove the rest of our tools:

Please download DelFix and save it to desktop. This tool will remove all the tools we used to clean your pc.

Double-click DelFix.exe.
select all options avalible
Click the Run button.
The tool will delete itself once it finishes, if not delete it by yourself.
If asked to restart the computer, please do so

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion
There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

fujymo · February 25, 2014

All finished and computer is running great!!

Thanks,

Dean

gringo_pr · February 26, 2014

You are more than welcome

gringo

gringo_pr · February 28, 2014

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.

May be Infected

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