Jump to content

Recommended Posts

I'm using MalwareBytes Free version and have a problem.   A recent scan appears to have disabled a Search toolbar in my browser (Chrome).  Where can I find the logs for recent scans - or any log files recording scan activity?  I've looked in the ..\Programs\Malwarebytes folder and sub-folders and can't see any log files.  Where should they be?

 

My OS is WinXP SP3

 

Any help will be appreciated.

Link to post
Share on other sites

Hi GeordieLad,

 

Welcome to the forum and  :welcome:

 

When you open Malwarebytes anti-malware (MBAM) and click on the logs tab the logs show. (see picture)

post-146800-0-30754000-1392913843_thumb.

By selecting a log and clicking on 'Open' or double clicking on a log you can open it. It will show what was detected and what was done with the detected files and/or registry keys.

 

I do not know the path used in windows XP but working via the MBAM window should work.

If you need any further help with the toolbar, please let us know.

 

I hope this helped. If you have any questions or run into a problem, please post & ask.

Link to post
Share on other sites

Hi, GeordieLad:
 
In addition to Durew's suggestions using the logs tab, here are the log file locations


 

Scan Logs

  • Windows 2000 & Windows XP:
    C:\Documents and Settings\<USERNAME>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs
  • Windows Vista & Win7/8:
    C:\Users\<USERNAME>\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs

File Protection and IP Protection Logs

  • Windows 2000 & Windows XP:
    C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs
  • Windows Vista & Win7/8:
    C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs

Having said that, it sounds as if MBAM may have detected the toolbar in question as a PUP?
Here is more information about PUPs: What are the 'PUP' detections, are they threats, and should they be deleted?
If you are absolutely certain that the toolbar in question is something you want to keep, you can add the item to the ignore list.
 
>>If you're not sure about what to keep/ignore and what to remove/quarantine, then I would suggest having one of the experts assist you with reviewing your scan logs.  To do so, please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
A malware analyst will assist you with looking into your issue.

Thanks,

daledoc1

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.