Specific sites don't load for me, but do for others

[jamescanz]

I send traffic online, and many times when the person gives me the link they have, it won't load on my side, but it will for them and many others who I give the link to test out.

 

It will say:

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The connection has timed out

The server at "website here" is taking too long to respond.

    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer's network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

-------------------------------------------------

 

I have also noticed that at one point, I had to enter a captcha because of something with my IP address.

 

Could it be possible that my IP has been blocking certain sites? Could the new FireFox update have tampered with it?

[Firefox]

Hello and welcome back....

In order to help you better, please post back with the following logs as attachments to your next reply:

• Checkresults.txt from mbam-check
• A couple of protection logs, if you have them
• DDS.txt from DDS
• Attach.txt from DDS

-------------------------------------------------

Step 1 -- Create an mbam-check log:

Download mbam-check.exe from HERE and save it to your desktop.

Double-click on mbam-check.exe to run it, it should then open a log file.

Please attach to your next reply the CheckResults.txt file which should now be located on your desktop.

Then, if you can, please also upload your 3 most recent Protection module logs:

In Windows XP, these logs are located in:

C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs

In Windows Vista/7/8, these logs are located in:

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs

Step 2 -- Run DDS and create 2 logs:

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool.

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.

• When done, DDS will open two (2) logs:
• DDS.txt
• Attach.txt

• Save both reports to your desktop
• Please include the following logs in your next reply as an attachment: DDS.txt and Attach.txt

  You can ignore the note about zipping the Attach.txt file

[jamescanz]

Hey, thank you for your response

 

I went to C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\ 

 

...but there wasn't a Log section in the folder

 

I have attached the other files

attach.txt

CheckResults.txt

dds.txt

[AdvancedSetup]

Not really enough information there in the logs to determine for certain you're infected but I'd recommend to have someone check further for you.

Basically post those same logs into a new reply as directed in the link information below.

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

Thanks