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Possible Malware - Can't update MBAB nor access certain websites


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Hello,

 

I've been having serious issues for the last month.  I downloaded free flyer templates from a few different sources and I started noticing adware popping up.  So I did a spybot scan (sorry didn;t have malwarebytes at the time) and executed every fix they recommended.  I restarted my computer and it only had a black blank screen from that point.  The only way I could access the internet or programs was to use the task manager.  I thought it might be a shell/ registry issue caused by a malware attack that really went into high gear after i did my anti-virus scan.  I tried to rename the shell but my computer said I didn't have administrative rights to do so.  Explore.exe would not load.

 

I downloaded Malwarebytes a few weeks ago but it didn't find anything.

 

Last night I decided to run a couple more antivirus checks and ran Advanced System Care System 7.  When  rebooted my desktop was visible and all seemed normal.  However, now I can only access a choice few websites and am unable to download or update anything!

 

I have tried to set up backups in the past but I could never figure out how.  So system restore is not an option.  My dvd drive doesn't work on this laptop and hasn't for over a year, so I can't reinstall windows (although I don't want to lose all my important files and pictures).

 

I am a real novice when it comes to computers and am at a lost.  I don't have money to buy a new one or have this one fixed.  

 

I tried to download the program that helps you create a log for this forum, but am unable to do so.  Sorry!

 

I have Windows 7 (udated from Vista a few years back) and a Toshiba Satelite A505-S6965  Laptop.

 

Thank you for any help you can give!

 

 

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  • Root Admin

Hello and :welcome:

Please read the following information below and post back the requested logs when ready.

General P2P/Piracy Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Before we proceed further, please read all of the following instructions carefully.

If there is anything that you do not understand kindly ask before proceeding.

If needed please print out these instructions.

  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
  • Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive
  • Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.
  • The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue.
  • You can check here if you're not sure if your computer is 32-bit or 64-bit
  • Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners.
  • When we are done, I'll give you instructions on how to cleanup all the tools and logs
  • Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
  • Your topic will be closed if you haven't replied within 3 days
  • (If I have not responded within 24 hours, please send me a Private Message as a reminder)
STEP 0

RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes

so that your normal security software can then run and clean your computer of infections.

When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies

that stop us from using certain tools. When finished it will display a log file that shows the processes that were

terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot

your computer as any malware processes that are configured to start automatically will just be started again.

Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.

Link 1

Link 2

  • On Windows XP double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.
STEP 01

Backup the Registry:

Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.
  • Make sure that at least the first two check boxes are selected.
  • Click on OK
  • Then click on YES to create the folder.
  • Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe
STEP 02

Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes Close the program > Don't Fix anything!
  • Don't run any other options, they're not all bad!!
  • Post back the report which should be located on your desktop.
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Ok sorry but yes I was able to click no when I went further through the Erunt install process.  Unfortunately, i got an error when I started the program that says it was unable to create file. The registry backup will continue but no restore information for the ERDNT program will be saved.

 

How should I proceed?

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OK, right again! Thanks!  Here is the log:

 

RogueKiller V8.6.3 _x64_ [Jul 17 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Christine [Admin rights]
Mode : Scan -- Date : 02/17/2014 15:13:43
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤
[RUN][sUSP PATH] HKLM\[...]\Wow6432Node\[...]\

RunOnce : APN-Stub_AVIRA-V7C ("C:\ProgramData\APN\APN-Stub\AVIRA-V7C\ApnSetup.exe" /hpr=0 /sa=0 /install=AVIRA-V7C /dtid=YYYYYYYY /trgb=ALL /trga=FF /type=secure /runonce /second /runonce /runonce /runonce /runonce /runonce /runonce /runonce /runonce /runonce /runonce /runonce /runonce /runonce [7]) -> FOUND
[PROXY IE] HKCU\[...]\Internet Settings : ProxyServer (localhost:21320) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 1 ¤¤¤
[FF][PROXY] j573c0l1.default : user_pref("network.proxy.type", 4); -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK1652GSX ATA Device +++++
--- User ---
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  • Root Admin

Please go ahead and run through the following steps and post back the logs when ready.

STEP 03
Please download Malwarebytes Anti-Rootkit from here

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

STEP 04
Please download Junkware Removal Tool to your desktop.
  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus



STEP 05
Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.


Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.


STEP 06
button_eos.gif

Please go here to run the online antivirus scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology

    [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.



STEP 07
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.


 

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Here is the log for JRT.exe (should I realy enable my anti-virus again?):

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.1 (02.04.2014:1)
OS: Windows 7 Home Premium x64
Ran by Christine on Mon 02/17/2014 at 19:05:48.43
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{5911488E-9D1E-40ec-8CBB-06B231CC153F}



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\scripthelper.exe
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\wecarereminder
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\yahoopartnertoolbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\zugo
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\blekkotb
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\search settings
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\toolbar.bandobject
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\toolbar.bandobject.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\toolbar.toolbarhelperobject
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\toolbar.toolbarhelperobject.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\au__rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\au__rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskSLib_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskSLib_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskSLib_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskSLib_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A69}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B1736CD5-B623-48A5-86B4-332732068C7D}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A69}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6E13D095-45C3-4271-9475-F3B48227DD9F}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\anti-phishing domain advisor"
Successfully deleted: [Folder] "C:\ProgramData\apn"
Successfully deleted: [Folder] "C:\Users\Christine\appdata\local\opencandy"
Successfully deleted: [Folder] "C:\Users\Christine\appdata\locallow\search settings"
Successfully deleted: [Folder] "C:\Program Files (x86)\registry mechanic"
Successfully deleted: [Folder] "C:\Program Files (x86)\startnow toolbar"



~~~ FireFox

Successfully deleted: [File] C:\Users\Christine\AppData\Roaming\mozilla\firefox\profiles\j573c0l1.default\user.js
Successfully deleted: [File] C:\Users\Christine\AppData\Roaming\mozilla\firefox\profiles\j573c0l1.default\extensions\searchy@searchy.xpi
Successfully deleted: [File] C:\Users\Christine\AppData\Roaming\mozilla\firefox\profiles\j573c0l1.default\searchplugins\askcom.xml
Emptied folder: C:\Users\Christine\AppData\Roaming\mozilla\firefox\profiles\j573c0l1.default\minidumps [66 files]



~~~ Event Viewer Logs were cleared


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 02/17/2014 at 20:24:10.78
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

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Here is the log for AdwCleaner:

 

 

# AdwCleanerv3.019 - Report created 17/02/2014 at 21:09:55
# Updated 17/02/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Christine - CHRISTINE-PC
# Running from : F:\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\registry mechanic
Folder Deleted : C:\Users\Christine\AppData\Local\~0
Folder Deleted : C:\Users\Christine\AppData\Local\PackageAware
Folder Deleted : C:\Users\CHRIST~1\AppData\Local\Temp\boost_interprocess
Folder Deleted : C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\hbcennhacfaagdopikcegfcobcadeocj
Folder Deleted : C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\icdlfehblmklkikfigmjhbmmpmkmpooj
Folder Deleted : C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\mhkaekfpcppmmioggniknbnbdbcigpkk
Folder Deleted : C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Folder Deleted : C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\pfndaklgolladniicklehhancnlgocpp
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\safeguard-secure-search.xml
File Deleted : C:\Windows\System32\Tasks\Express FilesUpdate

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\hbcennhacfaagdopikcegfcobcadeocj
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\icdlfehblmklkikfigmjhbmmpmkmpooj
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mhkaekfpcppmmioggniknbnbdbcigpkk
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\pfndaklgolladniicklehhancnlgocpp
Key Deleted : HKLM\SOFTWARE\Classes\AppID\Launcher.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\blekkoTb_1_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\blekkoTb_1_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{756C097C-6BDB-45DE-A8F1-83E01AB86BA4}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{03EB0E9C-7A91-4381-A220-9B52B641CDB1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0BDA0769-FD72-49F4-9266-E1FB004F4D8F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{0BDA0769-FD72-49F4-9266-E1FB004F4D8F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{872F3C0B-4462-424C-BB9F-74C6899B9F92}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C2D64FF7-0AB8-4263-89C9-EA3B0F8F050C}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{03EB0E9C-7A91-4381-A220-9B52B641CDB1}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{C2D64FF7-0AB8-4263-89C9-EA3B0F8F050C}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{03EB0E9C-7A91-4381-A220-9B52B641CDB1}]
Key Deleted : HKCU\Software\Search Settings
Key Deleted : HKLM\Software\bearsharemediabartb
Key Deleted : HKLM\Software\Search Settings

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16518


-\\ Mozilla Firefox v27.0 (en-US)

[ File : C:\Users\Christine\AppData\Roaming\Mozilla\Firefox\Profiles\j573c0l1.default\prefs.js ]

Line Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Line Deleted : user_pref("browser.search.selectedEngine", "AVG Secure Search");

-\\ Google Chrome v

[ File : C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : homepage
Deleted : icon_url

*************************

AdwCleaner[R0].txt - [4556 octets] - [17/02/2014 21:03:37]
AdwCleaner[s0].txt - [4464 octets] - [17/02/2014 21:09:55]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [4524 octets] ##########
 

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Here is the Malwarebytes Log:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.18.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16518
Christine :: CHRISTINE-PC [administrator]

2/17/2014 9:28:36 PM
mbam-log-2014-02-17 (21-28-36).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 311442
Time elapsed: 13 minute(s), 28 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{74322BF9-DF26-493F-B0DA-6D2FC5E6429E} (PUP.Optional.BearshareTB.A) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Christine\AppData\Local\Temp\Resource_AcceptRate.exe (Trojan.FakeAV) -> Quarantined and deleted successfully.

(end)
 

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  • Root Admin

Great that looks pretty good.  Not sure why MBAR would not have removed it but it looks like it was removed by MBAM.

 

Please go ahead and run the ESET and FRST scans and post back those logs when ready.  If not too late I'll look at them tonight, if not then sometime tomorrow.

 

Thanks

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Here is the ESET log:

 

C:\Program Files (x86)\Avira\AntiVir Desktop\offercast_avirav7_.exe    a variant of Win32/Bundled.Toolbar.Ask.D potentially unsafe application
C:\Program Files (x86)\IObit\Advanced SystemCare 5\asc6_setup_v5tov6-0306.exe    a variant of Win32/Toolbar.Widgi.B potentially unwanted application
C:\Program Files (x86)\IObit\Advanced SystemCare 6\Toolbar\iobitappsToolbar-stub-1.exe    a variant of Win32/Toolbar.Widgi.B potentially unwanted application
C:\Program Files (x86)\IObit\Smart Defrag 2\smart-defrag-3-free.exe    Win32/Toolbar.Widgi.E potentially unwanted application
C:\Program Files (x86)\IObit\Smart Defrag 3\SDUpgrate.exe    Win32/Toolbar.Widgi.E potentially unwanted application
C:\Users\Christine\AppData\Local\Temp\Resource_Toolbar.exe    a variant of Win32/Toolbar.Widgi.B potentially unwanted application
C:\Users\Christine\Downloads\advanced-systemcare-setup.exe    a variant of Win32/Toolbar.Widgi.B potentially unwanted application
C:\Users\Christine\Downloads\asc-setup(1).exe    a variant of Win32/Toolbar.Widgi.B potentially unwanted application
C:\Users\Christine\Downloads\asc-setup.exe    a variant of Win32/Toolbar.Widgi.B potentially unwanted application
C:\Users\Christine\Downloads\avira_free_antivirus_en.exe    a variant of Win32/Bundled.Toolbar.Ask.D potentially unsafe application
C:\Users\Christine\Downloads\driverbooster-cnet-setup(1).exe    a variant of Win32/Toolbar.Widgi.B potentially unwanted application
C:\Users\Christine\Downloads\driverbooster-cnet-setup.exe    a variant of Win32/Toolbar.Widgi.B potentially unwanted application
C:\Users\Christine\Downloads\driver_booster_setup.exe    a variant of Win32/Toolbar.Widgi.B potentially unwanted application
C:\Users\Christine\Downloads\imf-setup(1).exe    a variant of Win32/Toolbar.Widgi.B potentially unwanted application
C:\Users\Christine\Downloads\imf-setup.exe    a variant of Win32/Toolbar.Widgi.B potentially unwanted application
C:\Users\Christine\Downloads\PDFCreatorSetup.exe    a variant of Win32/InstallCore.CX potentially unwanted application
C:\Windows\System32\Adobe\Shockwave 12\gt.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Windows\SysWOW64\Adobe\Shockwave 12\gt.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
 

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