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P2P/Piracy Warning:

 

   

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Download AdwCleaner by Xplode from here: http://www.bleepingcomputer.com/download/adwcleaner/ and save to your Desktop.

 

  • Double click on AdwCleaner.exe to run the tool.
  • Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Uncheck any elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review.
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted (if necessary):
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

 

Next,

 

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

 

Next,

 

Download Farbar Recovery Scan Tool and save it to your desktop.

 

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

Kevin....

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Hi Kevin,

 

Here's what you wanted:

 

AdwCleaner

 

# AdwCleaner v3.018 - Report created 15/02/2014 at 19:43:32
# Updated 28/01/2014 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : Paula - MOM_COMPUTER
# Running from : C:\Users\Paula\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : CltMngSvc

***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files (x86)\Searchprotect
Folder Deleted : C:\Program Files (x86)\sweetpacks bundle uninstaller
Folder Deleted : C:\Users\Paula\AppData\Local\Searchprotect
File Deleted : C:\Users\Paula\AppData\Roaming\Mozilla\Firefox\Profiles\otoztsg1.default\searchplugins\conduit-search.xml

***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [updater]
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{44ED99E2-16A6-4B89-80D6-5B21CF42E78B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{44ED99E2-16A6-4B89-80D6-5B21CF42E78B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{44ED99E2-16A6-4B89-80D6-5B21CF42E78B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{44ED99E2-16A6-4B89-80D6-5B21CF42E78B}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\AppDataLow\Software\DynConIE
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16537

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [start Page]

-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Users\Paula\AppData\Roaming\Mozilla\Firefox\Profiles\otoztsg1.default\prefs.js ]


Line Deleted : user_pref("browser.search.defaultenginename", "Conduit Search");
Line Deleted : user_pref("browser.search.selectedEngine", "Conduit Search");
Line Deleted : user_pref("extensions.dynconff.cache.search.conduit.com.content", "<package expire=\"3600\" message=\"Empty\"></package>");
Line Deleted : user_pref("extensions.dynconff.cache.search.conduit.com.expires", "1392506070583");

*************************

AdwCleaner[R0].txt - [2927 octets] - [15/02/2014 19:40:58]
AdwCleaner[s0].txt - [2568 octets] - [15/02/2014 19:43:32]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [2628 octets] ##########

 

JRT.txt

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.1 (02.04.2014:1)
OS: Windows 8 x64
Ran by Paula on Sat 02/15/2014 at 19:55:23.74
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
Suspicious HKCU\..\Run entries found. Trojan:JS/Medfos.B?

    Value Name          Type                             Value Data                     
========================================================================================
    Pokki    REG_EXPAND_SZ    C:\windows\system32\rundll32.exe "%LOCALAPPDATA%\Pokki\Engine\Launcher.dll",RunLaunchPlatform




~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\dynconie.dynconieobject
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\dynconie.dynconieobject.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{2830488C-079B-45C2-88B6-AFE4EAA2DF85}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{781CA792-9B6E-400B-B36F-15C097D2CA54}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\dynconie
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sweetim



~~~ Files

Successfully deleted: [File] "C:\Users\Public\Desktop\play more great games!.url"



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\Paula\AppData\Roaming\mozilla\firefox\profiles\otoztsg1.default\minidumps [2 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 02/15/2014 at 19:59:37.55
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

Addition.txt

FRST.txt

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Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

 

Next,

 

We need to run an online AV scan to ensure there are no remnants of any infection left on your system that we may have missed. This scan is very thorough and well worth running, it can take several hours please be patient and let it complete:

 

Run Eset Online Scanner

 

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

 

Go to Eset web page http://www.eset.com/us/online-scanner/ to run an online scan from ESET.

 

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    Click Start
  • When asked, allow the add/on to be installed
    Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
  • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
    Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

 

When the scan is complete

 

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

 

If threats were found

 

  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish

 

close program

 

copy and paste the report in next reply

 

Next,

 

Download Security Check by screen317 from either of the following:

http://screen317.spywareinfoforum.org/SecurityCheck.exe or http://screen317.changelog.fr/SecurityCheck.exe

Save it to your Desktop. (If your security alerts either accept the alert, or turn the security off while Secuirity Check runs)

Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.

A Notepad document should open automatically called checkup.txt; please post the contents of that document.

 

Let me see those logs, also give an update on any remaining issues or concerns..

 

Kevin

fixlist.txt

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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