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P2P/Piracy Warning:

 

   

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Download Farbar Recovery Scan Tool and save it to your desktop.

 

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

Kevin....

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Ok here are the results....

 

 

==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [Windows Defender] - C:\Program Files\Windows Defender\MSASCui.exe [1008184 2008-01-19] (Microsoft Corporation)
HKLM\...\Run: [synTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1021224 2007-09-15] (Synaptics, Inc.)
HKLM\...\Run: [synTPStart] - C:\Program Files\Synaptics\SynTP\SynTPStart.exe [102400 2007-09-15] (Synaptics, Inc.)
HKLM\...\Run: [hpqSRMon] - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSRMon.exe [150016 2008-08-20] (Hewlett-Packard)
HKLM\...\Run: [Nikon Message Center 2] - C:\Program Files\Nikon\Nikon Message Center 2\NkMC2.exe [619008 2010-05-25] (Nikon Corporation)
HKLM\...\Run: [ArcSoft Connection Service] - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe [207424 2010-10-27] (ArcSoft Inc.)
HKLM\...\Run: [Adobe Reader Speed Launcher] - C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [41208 2012-12-19] (Adobe Systems Incorporated)
HKLM\...\Run: [Adobe ARM] - C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [946352 2012-12-03] (Adobe Systems Incorporated)
HKLM\...\Run: [APSDaemon] - C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [43848 2014-01-20] (Apple Inc.)
HKLM\...\Run: [QuickTime Task] - C:\Program Files\QuickTime\QTTask.exe [421888 2013-05-01] (Apple Inc.)
HKLM\...\Run: [lxdxmon.exe] - C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe [680616 2009-05-20] ()
HKLM\...\Run: [EzPrint] - C:\Program Files\Lexmark 3600-4600 Series\ezprint.exe [107176 2009-05-20] (Lexmark International Inc.)
HKLM\...\Run: [iTunesHelper] - C:\Program Files\iTunes\iTunesHelper.exe [152392 2014-01-20] (Apple Inc.)
HKU\S-1-5-19\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\S-1-5-20\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\S-1-5-21-2281300724-3287325143-3049519147-1000\...\Run: [WMPNSCFG] - C:\Program Files\Windows Media Player\WMPNSCFG.exe [202240 2008-01-19] (Microsoft Corporation)
HKU\S-1-5-21-2281300724-3287325143-3049519147-1000\...\Run: [PrSft] - C:\Users\Pat\AppData\Roaming\svc-ksqp.exe [1076224 2014-02-09] ()
HKU\S-1-5-21-2281300724-3287325143-3049519147-1000\...\Run: [QuickTime Task] - C:\Program Files\QuickTime\QTTask.exe [421888 2013-05-01] (Apple Inc.)
IFEO\k9filter.exe: [Debugger] SVCHOST.EXE
IFEO\MpCmdRun.exe: [Debugger] SVCHOST.EXE
IFEO\MpUXSrv.exe: [Debugger] SVCHOST.EXE
IFEO\MSASCui.exe: [Debugger] SVCHOST.EXE
IFEO\msconfig.exe: [Debugger] SVCHOST.EXE
IFEO\msmpeng.exe: [Debugger] SVCHOST.EXE
IFEO\msseces.exe: [Debugger] SVCHOST.EXE
 
==================== Internet (Whitelisted) ====================
 
HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie9
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=PRESARIO&pf=laptop
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=PRESARIO&pf=laptop
HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
SearchScopes: HKLM - DefaultScope {1F03A2CB-2D5B-4951-9121-6A6559F62206} URL = 
SearchScopes: HKLM - {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = http://www.ask.com/web?&o=101881&l=dis&q={SEARCHTERMS}
SearchScopes: HKLM - {F3B20807-C625-4FF2-BD97-DFB1E5899909} URL = http://www.ask.com/web?q={searchTerms}&l=dis&o=uscql
SearchScopes: HKLM - {F9D61C3D-720E-49A7-9825-C83303B2D01F} URL = http://search.live.com/results.aspx?q={searchTerms}&entrypoint={referrer:source?}&FORM=HQNUS7
SearchScopes: HKCU - DefaultScope {1F03A2CB-2D5B-4951-9121-6A6559F62206} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=hp-psnb
SearchScopes: HKCU - {1F03A2CB-2D5B-4951-9121-6A6559F62206} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=hp-psnb
SearchScopes: HKCU - {2846D028-9510-4EE0-BDEF-A17DB43A76EF} URL = http://delicious.com/search?p={searchTerms}
SearchScopes: HKCU - {54B36F94-3093-47B2-9459-189D36506229} URL = http://www.flickr.com/search/?q={searchTerms}
SearchScopes: HKCU - {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = http://www.ask.com/web?&o=101881&l=dis&q={SEARCHTERMS}
SearchScopes: HKCU - {B70DBFC7-9DEC-42D7-A22A-E297922E45F9} URL = http://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=chr-yie9
SearchScopes: HKCU - {F3B20807-C625-4FF2-BD97-DFB1E5899909} URL = http://www.ask.com/web?q={searchTerms}&l=dis&o=uscql
SearchScopes: HKCU - {F9D61C3D-720E-49A7-9825-C83303B2D01F} URL = http://search.live.com/results.aspx?q={searchTerms}&entrypoint={referrer:source?}&FORM=HQNUS7
BHO: No Name - {02478D38-C3F9-4efb-9B51-7695ECA05670} -  No File
BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation)
Winsock: Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
 
========================== Services (Whitelisted) =================
 
S2 ACDaemon; C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)
S3 AddFiltr; C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe [126976 2006-06-26] (Hewlett-Packard Development Company, L.P.)
S2 HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [94208 2008-10-09] (Hewlett-Packard)
S4 hpqcxs08; C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqcxs08.dll [217088 2008-11-19] (Hewlett-Packard Co.)
S4 hpqddsvc; C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqddsvc.dll [135168 2008-03-25] (Hewlett-Packard Co.)
S2 lxdxCATSCustConnectService; C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxdxserv.exe [94208 2009-10-16] (Lexmark International, Inc.)
S2 lxdx_device; C:\Windows\system32\lxdxcoms.exe [594600 2008-02-27] ( )
S4 CLTNetCnService; "c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon [X]
S3 stllssvr; "C:\Program Files\Common Files\SureThing Shared\stllssvr.exe" [X]
 
==================== Drivers (Whitelisted) ====================
 
S1 eabfiltr; C:\Windows\System32\DRIVERS\eabfiltr.sys [8192 2006-06-28] (Hewlett-Packard Development Company, L.P.)
S3 HdAudAddService; C:\Windows\System32\drivers\CHDART.sys [159232 2007-02-21] (Conexant Systems Inc.)
S4 blbdrive; \SystemRoot\system32\drivers\blbdrive.sys [X]
U5 FontCache3.0.0.0; C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe [43904 2009-02-18] (Microsoft Corporation)
S3 IpInIp; system32\DRIVERS\ipinip.sys [X]
S1 mferkdk; \??\C:\Program Files\McAfee\VirusScan Enterprise\mferkdk.sys [X]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X]
 
==================== NetSvcs (Whitelisted) ===================
 
 
==================== One Month Created Files and Folders ========
 
2014-02-14 18:54 - 2014-02-14 18:55 - 00000000 ____D () C:\FRST
2014-02-09 10:50 - 2014-02-09 10:50 - 00000258 __RSH () C:\ProgramData\ntuser.pol
2014-02-09 10:48 - 2014-02-09 10:48 - 00002763 _____ () C:\ProgramData\connector.swf
2014-02-09 10:37 - 2014-02-09 10:37 - 00002006 _____ () C:\Users\Pat\AppData\Roaming\data.sec
2014-02-09 10:24 - 2014-02-09 10:24 - 01076224 _____ () C:\Users\Pat\AppData\Roaming\svc-ksqp.exe
2014-02-09 10:24 - 2014-02-09 10:24 - 01076224 _____ () C:\Users\Pat\AppData\Roaming\svc-gqkv.exe
2014-02-02 08:15 - 2014-02-02 08:15 - 00001664 _____ () C:\Users\Public\Desktop\iTunes.lnk
2014-02-02 08:14 - 2014-02-02 08:15 - 00000000 ____D () C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-02-02 08:14 - 2014-02-02 08:15 - 00000000 ____D () C:\Program Files\iTunes
2014-02-02 08:14 - 2014-02-02 08:14 - 00000000 ____D () C:\Program Files\iPod
2014-01-31 19:55 - 2014-01-31 19:55 - 00013824 _____ () C:\Users\Pat\Documents\Tracfone.xls
2014-01-16 15:18 - 2014-02-06 20:00 - 00017920 _____ () C:\Users\Pat\Documents\Starbucks.xls
 
==================== One Month Modified Files and Folders =======
 
2014-02-14 18:55 - 2014-02-14 18:54 - 00000000 ____D () C:\FRST
2014-02-14 18:53 - 2007-09-20 17:18 - 00001356 _____ () C:\Users\Pat\AppData\Local\d3d9caps.dat
2014-02-14 18:51 - 2013-08-15 07:11 - 00000876 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-02-14 18:51 - 2006-11-02 07:58 - 00032544 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2014-02-14 18:51 - 2006-11-02 07:58 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-02-14 18:51 - 2006-11-02 07:45 - 00003168 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2014-02-14 18:51 - 2006-11-02 07:45 - 00003168 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2014-02-14 16:20 - 2006-11-02 05:33 - 00703404 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-02-14 16:12 - 2007-03-23 02:45 - 01305140 _____ () C:\Windows\WindowsUpdate.log
2014-02-14 16:11 - 2012-04-13 06:15 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-02-10 16:17 - 2013-08-15 07:11 - 00000880 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-02-09 10:50 - 2014-02-09 10:50 - 00000258 __RSH () C:\ProgramData\ntuser.pol
2014-02-09 10:50 - 2006-11-02 06:18 - 00000000 ___HD () C:\Windows\system32\GroupPolicy
2014-02-09 10:48 - 2014-02-09 10:48 - 00002763 _____ () C:\ProgramData\connector.swf
2014-02-09 10:37 - 2014-02-09 10:37 - 00002006 _____ () C:\Users\Pat\AppData\Roaming\data.sec
2014-02-09 10:24 - 2014-02-09 10:24 - 01076224 _____ () C:\Users\Pat\AppData\Roaming\svc-ksqp.exe
2014-02-09 10:24 - 2014-02-09 10:24 - 01076224 _____ () C:\Users\Pat\AppData\Roaming\svc-gqkv.exe
2014-02-08 10:50 - 2011-03-15 17:05 - 00000000 ____D () C:\ProgramData\Lx_cats
2014-02-06 20:00 - 2014-01-16 15:18 - 00017920 _____ () C:\Users\Pat\Documents\Starbucks.xls
2014-02-05 10:45 - 2012-04-13 06:15 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe
2014-02-05 10:45 - 2011-07-13 06:50 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl
2014-02-02 08:48 - 2006-12-06 23:12 - 01518020 _____ () C:\Windows\PFRO.log
2014-02-02 08:15 - 2014-02-02 08:15 - 00001664 _____ () C:\Users\Public\Desktop\iTunes.lnk
2014-02-02 08:15 - 2014-02-02 08:14 - 00000000 ____D () C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-02-02 08:15 - 2014-02-02 08:14 - 00000000 ____D () C:\Program Files\iTunes
2014-02-02 08:14 - 2014-02-02 08:14 - 00000000 ____D () C:\Program Files\iPod
2014-02-02 08:14 - 2010-02-22 20:21 - 00000000 ____D () C:\Program Files\Common Files\Apple
2014-02-02 08:07 - 2010-02-22 20:20 - 00000000 ____D () C:\ProgramData\Apple
2014-01-31 19:55 - 2014-01-31 19:55 - 00013824 _____ () C:\Users\Pat\Documents\Tracfone.xls
2014-01-16 19:47 - 2007-10-30 08:49 - 00114688 _____ () C:\Users\Pat\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2014-01-16 15:35 - 2012-01-01 16:03 - 00000020 ____H () C:\ProgramData\PKP_DLet.DAT
2014-01-16 15:32 - 2012-01-01 16:03 - 00000020 ____H () C:\ProgramData\PKP_DLev.DAT
2014-01-15 03:05 - 2013-08-14 22:27 - 00000000 ____D () C:\Windows\system32\MRT
2014-01-15 03:01 - 2006-11-02 05:24 - 83425928 _____ (Microsoft Corporation) C:\Windows\system32\mrt.exe
 
Files to move or delete:
====================
C:\Users\Pat\AppData\Roaming\desktop.ini
C:\ProgramData\PKP_DLes.DAT
C:\ProgramData\PKP_DLet.DAT
C:\ProgramData\PKP_DLev.DAT
 
 
==================== Bamital & volsnap Check =================
 
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\system32\winlogon.exe => MD5 is legit
C:\Windows\system32\wininit.exe => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\services.exe => MD5 is legit
C:\Windows\system32\User32.dll => MD5 is legit
C:\Windows\system32\userinit.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit
C:\Windows\system32\Drivers\volsnap.sys => MD5 is legit
 
 
LastRegBack: 2014-02-14 16:33
 
==================== End Of Log ============================
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Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

 

Next,

 

Download AdwCleaner by Xplode from here: http://www.bleepingcomputer.com/download/adwcleaner/ and save to your Desktop.

 

  • Double click on AdwCleaner.exe to run the tool.
  • Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Uncheck any elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review.
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted (if necessary):
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

 

Next,

 

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

 

Next,

 

Run Malwarebytes,  Open > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick scan

Make sure that everything is checked, and click Remove Selected on any found items.

 

Post the produced logs in next reply, let me know if any remaining issues or concerns..

 

Kevin

fixlist.txt

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Yes re-run AdwCleaner, use the clean option when the initial scan completes.

 

Also re-run Malwarebytes, the log you post shows "no action taken" against the found entry?

 

Next,

 

We need to run an online AV scan to ensure there are no remnants of any infection left on your system that we may have missed. This scan is very thorough and well worth running, it can take several hours please be patient and let it complete:

 

Run Eset Online Scanner

 

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

 

Go to Eset web page http://www.eset.com/us/online-scanner/ to run an online scan from ESET.

 

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    Click Start
  • When asked, allow the add/on to be installed
    Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
  • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
    Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

 

When the scan is complete

 

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

 

If threats were found

 

  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish

 

close program

 

copy and paste the report in next reply

 

Next,

 

Download Security Check by screen317 from either of the following:

http://screen317.spywareinfoforum.org/SecurityCheck.exe or http://screen317.changelog.fr/SecurityCheck.exe

Save it to your Desktop. (If your security alerts either accept the alert, or turn the security off while Secuirity Check runs)

Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.

A Notepad document should open automatically called checkup.txt; please post the contents of that document.

 

Let me see those logs, also give an update on any remaining issues or concerns....

 

Kevin

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