Removed RightSurf malware, but it somehow still advertises "RazerComms" to me, rest of details in desc.

[Darkdemon8910]

I Removed 35 infections based from the Rightsurf adware and i thought it was gone. But now, it just advertised "RazerComms" to me again, even though Rightsurf IS no longer in the task manager.

 

I then looked for "RazerComms" and found the files, but cant delete them because of "no longer in C:\Users\richard\Appdata\local\chrome\user data\default\web aplications\www.razerzone.com\http_80

It just advertised so something is still going on.

I really need help.

 

Thanks.

[Darkdemon8910]

Edit: Just found "TotalDomination" in the chrome place that RazerComms was at. never downloaded that game.

[Maniac]

Hello Darkdemon8910 and ! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
• Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Please follow the instructions here and then post your log files in a new reply in this thread:

http://forums.malwarebytes.org/index.php?showtopic=9573

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