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AVG Secure Search folder undelete-able?


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Hello Malwarebytes Forums.

 

I've come to ask for help to remove the folder for AVG Secure Search. It is located in my Program Files (x86) folder under my C: drive.

 

I'm a full administrator of my computer and network yet attempts to remove this folder come up with a message telling me that access is denied and that I cannot delete it. I discovered this today while I've been cleaning up my harddrive of programs and files that I no longer use or need.

 

I have tried to use FileAssassin on it aswell, but unfortunately it won't let my select the entire file (enless I'm doing something incorrect?)

 

I would appreciate assistance with this ordeal. I do not want this useless file taking up space on my already cluttered harddrive.

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Hello DeliciouslyMalicious and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please follow the instructions here and then post your log files in a new reply in this thread:

http://forums.malwarebytes.org/index.php?showtopic=9573

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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