can't instal malwarebytes

[gacoope]

I found the same problem in an other post. Said to post a new thread with these logs.

Thanks for the help.

here are the logs:
 

 

attach.txt

dds.txt

[LDTate]

 

 

You have 3 AV's

 

 AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}

AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}

AV: Avanquest Fix-It *Disabled/Outdated* {BE5DD172-7F42-7948-1A60-E6A720288F81}

 

Uninstall Lavasoft Ad-Watch and Avanquest Fix-It.

 

Restart the pc.

**Step 1:**

Potentially Unwanted Programs (PUPs)

You will need to modify your MBAM settings, if you haven't already, and want them checked for removal. By default it will scan them but will not mark them for removal.

Please open Malwarebytes.

Click the Settings Tab

Click the Scanner Settings Tab

Change the Action for (PUP) and (PUM) to Show in results list and check for removal

Run a new **Quick** scan and remove whatever is found.

Attach the scan results in your next reply.

**Step 2:**

This is a two step process.

First run you use **Scan**

Second run you use **Clean**

Please download **AdwCleaner** from here: You should see a Green Tab to click to download

http://forums.whatthetech.com/index.php?autocom=downloads&showfile=55

Or

http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

Note: You can skip the install of the: Hosts Anti-PUP/Adware if asked

Double click on AdwCleaner.exe to run the tool.

Click on **Scan** Button.

A logfile will automatically open after the scan has finished. Please attach that log in your reply.

You can find the logfile at C:\AdwCleaner\AdwCleaner[Rn].txt ('n' is the scan order number).

Once the **Scan** part is finished you will be able to click the **Clean** button

This tool might remove add-ons that you added by choice like Ask Toolbar.

Please uncheck / untick any items you don't want to remove.

Click the **Clean** Button.

It will require a reboot, so please be sure to close any other open programs first.

A text file will open after the restart.

**Step 3:**

Please attach that log file in your reply.

You can find the log file at C:\AdwCleaner\AdwCleaner[sn].txt ('n' is the scan order number).

**Let us know if that solves the issue.**

[AdvancedSetup]

Are you still with us?

This topic will be closed soon if we do not hear back from you.

[gacoope]

Yes I am still here I work long hours so I had to wait fo a day off.

I appreciate your help.

 

I have some problems.

 

1. I tried to uninstall Ad aware it crashed, now It will not uninstall from the start menu and does not show on the add/remove programs section.

2. Malwarebytes will not open.  It says its missing components but it also will not let me re-install it.

3. I can't find avanquest anywhere.

4. I tried to down load adwcleaner it DID down load I did NOT run it yet. 

 

Again thanks for the help .

Cheers,

Greg

ps  I will definitely post that it is resolved so please don't close the thread if it takes me a few days to get to.

[LDTate]

Move on and run AdwCleaner.

[LDTate]

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