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Today I removed SweetIm.A- a web browser hijacker according to the web community.

 

After the removal The Active Directory User Account used lost all of its mapped drives, its favorites in chrome,firefox, and IE11, and removed the Outlook Account attached to the user.

 

I have two questions-

 

After a scan why would the AD User Account be corrupted?

 

 

I don't understand this fully- But why would MalWarebytes active protection allow malware to be installed if it indeed was attached to a Flash Player update?  (One method that SweetIm was accused of infecting a computer)

 

Thanks in advance!

 

-Wil

 

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Hi wil2014.

 

SweetIm is classified as a potentially unwanted program, or a PUP.  It is not malware by that definition.  These programs often piggyback on legitimate installations and have to be authorized by the user.  The user may not have noticed that SweetIM was being installed along with whatever they downloaded.

 

As for the AD account being corrupted and losing the mapped drives, I am not sure exactly how Malwarebytes could cause that.  If you would like I can create a ticket for you in our support system and I can look through Malwarebytes' logs to see if I can find any clues.

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