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When I run a silent scan and tell Malwarebytes to remove all threats, it leaves items, I get No action taken, is this normal?

 

This is part of the log from one of the scans:

 

Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 4
HKLM\SYSTEM\CurrentControlSet\Services\CltMngSvc (PUP.Optional.Conduit.A) -> No action taken.
HKCR\CLSID\{3c471948-f874-49f5-b338-4f214a2ee0b1} (PUP.Optional.Conduit) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect (PUP.Optional.Conduit.A) -> No action taken.
HKCU\Software\Systweak\RegClean Pro (PUP.Optional.RegCleanerPro.A) -> No action taken.
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 1
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|AppInit_DLLs (PUP.Optional.Conduit.A) -> Bad: (C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll) Good: () -> No action taken.
 
Folders Detected: 20
C:\Program Files (x86)\SearchProtect (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\bin (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\Logs (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\rep (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\Logs (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\rep (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\bin (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\rep (PUP.Optional.SearchProtect.A) -> No action taken.
 
Files Detected: 84
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\cltmng.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\bin\cltmngui.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32Loader.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\bin\CltMngSvc.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\Conduit\Community Alerts\Alert.dll (PUP.Optional.Conduit) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\bin\CltMngSvc.exe_1390832673724 (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\bin\SPTool.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\bin\SPtool.dll_1389816489844 (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\bin\SPtool.dll_1389816489860 (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\bin\SPtool.dll_1390832673693 (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\bin\uninstall.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\cltmng.exe_1390832673724 (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPTool64.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64Loader.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\Users\admin\AppData\Local\Temp\nsnBD82.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\Users\admin\AppData\Local\Temp\nst20A9.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\Users\admin\AppData\Local\Temp\SecondStepInstaller.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\Users\admin\AppData\Local\Temp\SPSetup.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\Users\admin\AppData\Local\Temp\SPStub.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\Users\admin\AppData\Local\Temp\AU\SPSetup.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\EULA.txt (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\Main\rep\SystemRepository.dat (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings.html (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\style.css (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.css (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.html (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-default.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-onclick.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-Rollover.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg-with-logo.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgNotif.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgSettings.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgUninstall.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnBlue.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnClose.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnSilver.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_checked.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_def.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-def.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-over-click.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\gray-bg.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-def.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-selected.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\icon-win.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\info-icon.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-rollover.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-selected.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-def.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-selected.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button2.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Settings-icon.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\text-field.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\v.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\x.png (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\dialogUtils.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\jquery.1.7.1.min.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\json2.min.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\main.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\SPDialogAPI.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.css (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.html (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\protectionDS.css (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\protectionDS.html (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\protectionDS.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.css (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.html (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.css (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.html (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.js (PUP.Optional.SearchProtect.A) -> No action taken.

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Greetings :)

These are PUPs or Potentially Unwanted Programs. By default, the product is set to detect those items but not select them for removal, so unless you change that setting prior to your scan, they will not be removed. Unfortunately, in the current version the program does not save any changes you make to your settings between each run of the software so you can't open the program, change the setting, then perform silent scans from then on and have PUP items removed.

We intend to address this in a future version of the software so that settings are retained to allow things like changing the default behavior for PUPs.

Additional information on what PUPs are may be found at the following links:

https://helpdesk.malwarebytes.org/entries/23482988-What-are-the-PUP-detections-are-they-threats-and-should-they-be-deleted-

http://www.malwarebytes.org/pup/

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Thank you for the reply, this information is most helpful. When will we see future versions of the software?

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Thank you for the reply, this information is most helpful. When will we see future versions of the software?

Currently we are working on Malwarebytes Anti-Malware 2.0 so I don't have an ETA yet, but Techbench is one of our highest priorities after MBAM 2.0 is done so we definitely will begin working on it soon.

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I appreciate all that you have done to upgrade your newest version.  I love everything about it, but I do miss the updates that pop up to let us know your program is working.  I know I am in the minority about this, but I liked the option that 1.75 had where you could choose between having the scans run silently or not.  I did have problems, at first, saying my system was not fully protected, but after several downloads and system reboots (Windows 7) the program appears to be working as you and I both hoped it would.  Even then this is a great upgrade and I admire all the hard work this must have entailed for you.  I noticed that this new upgrade got rid of "mysearchdial" which was so tenacious that even cleaning up the registry and folders it still remained on my system.  I am so happy now that I see it is finally gone!  Thank you, thank you, thank you!

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