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Cant remove program


jac789

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Welcome to the forum, please start HERE

Post back the 2 logs here.....DDS.txt and Attach.txt (DDS won't run on W8)

(please don't put logs in code or quotes and use the default font)

(Please don't forget to run the RogueKiller scan below)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running, please create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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here is the dds file

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.25.2
Run by Jen at 17:22:34 on 2014-01-29
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2046.727 [GMT -8:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled* 
.
============== Running Processes ================
.
C:\Program Files\IObit\Advanced SystemCare 6\ASCService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\IObit\Advanced SystemCare 6\ASCTray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Jen\Local Settings\Application Data\Box\Box Edit\Box Edit.exe
C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\McAfee\MSC\McAPExe.exe
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\COMMON~1\McAfee\Platform\MSM\McSmtFwk.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
c:\PROGRA~1\mcafee\SITEAD~1\saui.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k LocalService
.
============== Pseudo HJT Report ===============
.
uInternet Connection Wizard,ShellNext = iexplore
uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\common\companion\installs\cpn\yt.dll
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - <orphaned>
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.8.130\McAfeeMSS_IE.dll
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll
BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4A368E80-174F-4872-96B5-0B27DDD11DB2} - c:\program files\spywareguard\dlprotect.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Yahoo! IE Services Button: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - <orphaned>
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - <orphaned>
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\common\companion\installs\cpn\yt.dll
TB: &Google: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\common\companion\installs\cpn\yt.dll
TB: &Google: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - <orphaned>
EB: {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - <orphaned>
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Advanced SystemCare 6] "c:\program files\iobit\advanced systemcare 6\ASCTray.exe" /AutoStart
uRun: [spybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [box Edit] c:\documents and settings\jen\local settings\application data\box\box edit\Box Edit.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [skyTel] SkyTel.EXE
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [intelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenuEx] c:\program files\canon\solution menu ex\CNSEMAIN.EXE /logon
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Nikon Message Center 2] c:\program files\nikon\nikon message center 2\NkMC2.exe -s
mRun: [KernelFaultCheck] c:\windows\system32\dumprep 0 -k
mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Nvtmru] "c:\program files\nvidia corporation\nvidia update core\nvtmru.exe"
mRun: [mcpltui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\jen\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\jen\startm~1\programs\startup\spywar~1.lnk - c:\program files\spywareguard\sgmain.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.8.130\SSScheduler.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\jen\start menu\programs\imvu\Run IMVU.lnk
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper20073151.dll
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{8C9942FE-1678-4B7F-AB44-F31696983E7A} : DHCPNameServer = 192.168.1.254
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\program files\mcafee\msc\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SpywareGuard.Handler - {81559C35-8464-49F7-BB0E-07A383BEF910} - c:\program files\spywareguard\spywareguard.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\32.0.1700.102\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R?2 mcbootdelaystartsvc;McAfee Boot Delay Start Service;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2014-1-22 281560]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2011-2-24 91736]
R2 AdvancedSystemCareService6;Advanced SystemCare Service 6;c:\program files\iobit\advanced systemcare 6\ASCService.exe [2012-11-1 574272]
R2 HomeNetSvc;McAfee Home Network;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2014-1-22 281560]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2012-8-10 167784]
R2 McAPExe;McAfee AP Service;c:\program files\mcafee\msc\McAPExe.exe [2014-1-22 145088]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2014-1-22 281560]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2014-1-22 281560]
R2 mcpltsvc;McAfee Platform Services;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2014-1-22 281560]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2014-1-22 281560]
R2 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2011-2-24 236000]
R2 mfecore;McAfee Anti-Malware Core;c:\program files\common files\mcafee\amcore\mcshield.exe [2014-1-22 643608]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2012-8-10 169320]
R2 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-4-24 572688]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-2-24 174488]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-2-24 60920]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-2-24 365416]
R3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\drivers\mfencbdc.sys [2013-11-26 319808]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2012-12-19 85064]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [2012-3-27 30312]
S3 ASPI;Advanced SCSI Programming Interface Driver;c:\windows\system32\drivers\ASPI32.SYS [2011-12-13 16512]
S3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2012-12-4 147912]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.8.130\McCHSvc.exe [2013-9-6 235216]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2011-2-24 65928]
S3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\drivers\mfencrk.sys [2013-11-26 80752]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2012-12-19 85064]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-4-24 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-4-24 40552]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2012-3-27 96488]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2012-3-27 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2012-3-27 121576]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2006-2-28 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
.
=============== File Associations ===============
.
FileExt: .reg: regfile - HKCR\*\Shell="c:\program files\spybot - search & destroy\SDFiles.exe" "%1" /ask [default=sdfiles - 'Open' doesn't exist]
ShellExec: Photoshop.exe: open=c:\program files\adobe\photoshop 7.0\Photoshop.exe
.
=============== Created Last 30 ================
.
.
==================== Find3M  ====================
.
2013-12-19 00:59:03 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-12-19 00:59:03 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-12-06 01:29:02 60920 ----a-w- c:\windows\system32\drivers\cfwids.sys
2013-12-06 01:21:56 174488 ----a-w- c:\windows\system32\mfevtps.exe
2013-12-06 01:21:06 91736 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2013-12-06 01:16:44 572688 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2013-12-06 01:15:10 85064 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2013-12-06 01:14:48 365416 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2013-12-06 01:14:02 65928 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2013-12-06 01:13:14 236000 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2013-12-06 01:12:06 133992 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2013-11-27 20:21:06 40960 ----a-w- c:\windows\system32\drivers\ndproxy.sys
2013-11-27 06:06:42 10152 ----a-w- c:\windows\system32\drivers\mfeclnrk.sys
2013-11-27 06:06:22 80752 ----a-w- c:\windows\system32\drivers\mfencrk.sys
2013-11-27 06:06:00 319808 ----a-w- c:\windows\system32\drivers\mfencbdc.sys
2013-11-13 02:59:42 150528 ----a-w- c:\windows\system32\imagehlp.dll
2013-11-07 05:38:51 591360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-11-06 01:03:31 7168 ----a-w- c:\windows\system32\xpsp4res.dll
.
============= FINISH: 17:23:53.32 ===============
 
 
here is the attach file
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 9/26/2007 1:46:52 PM
System Uptime: 1/29/2014 2:31:57 PM (3 hours ago)
.
Motherboard: ASUSTeK Computer INC. |  | M2A-VM HDMI
Processor: AMD Athlon 64 X2 Dual Core Processor 4400+ | Socket AM2  | 2299/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 233 GiB total, 107.383 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: 1394 Net Adapter
Device ID: V1394\NIC1394\00000000
Manufacturer: Microsoft
Name: 1394 Net Adapter #2
PNP Device ID: V1394\NIC1394\00000000
Service: NIC1394
.
==== System Restore Points ===================
.
RP21: 11/2/2013 7:48:43 AM - System Checkpoint
RP22: 11/3/2013 11:39:48 AM - System Checkpoint
RP23: 11/4/2013 5:55:21 PM - System Checkpoint
RP24: 11/6/2013 5:52:23 PM - System Checkpoint
RP25: 11/8/2013 8:26:11 AM - System Checkpoint
RP26: 11/9/2013 3:01:14 PM - System Checkpoint
RP27: 11/10/2013 4:33:35 PM - System Checkpoint
RP28: 11/12/2013 9:07:53 AM - System Checkpoint
RP29: 11/13/2013 9:50:29 AM - System Checkpoint
RP30: 11/14/2013 5:41:35 PM - System Checkpoint
RP31: 11/16/2013 7:12:22 AM - Software Distribution Service 3.0
RP32: 11/17/2013 4:05:12 PM - System Checkpoint
RP33: 11/18/2013 7:00:09 PM - System Checkpoint
RP34: 11/22/2013 1:47:12 AM - System Checkpoint
RP35: 11/23/2013 2:03:57 AM - System Checkpoint
RP36: 11/24/2013 4:07:59 AM - System Checkpoint
RP37: 11/28/2013 4:01:47 AM - System Checkpoint
RP38: 11/30/2013 12:57:02 PM - System Checkpoint
RP39: 12/2/2013 8:48:06 AM - System Checkpoint
RP40: 12/3/2013 8:58:30 AM - System Checkpoint
RP41: 12/4/2013 12:08:38 PM - Software Distribution Service 3.0
RP42: 12/5/2013 7:07:38 PM - Software Distribution Service 3.0
RP43: 12/6/2013 4:25:03 PM - Software Distribution Service 3.0
RP44: 12/9/2013 1:18:59 PM - System Checkpoint
RP45: 12/10/2013 5:55:52 PM - Software Distribution Service 3.0
RP46: 12/14/2013 5:07:32 PM - Software Distribution Service 3.0
RP47: 12/14/2013 7:24:56 PM - Software Distribution Service 3.0
RP48: 12/15/2013 8:17:59 PM - System Checkpoint
RP49: 12/17/2013 5:06:49 PM - System Checkpoint
RP50: 12/18/2013 5:35:50 PM - System Checkpoint
RP51: 12/23/2013 6:00:45 PM - System Checkpoint
RP52: 12/26/2013 8:34:00 AM - System Checkpoint
RP53: 12/27/2013 6:20:18 PM - System Checkpoint
RP54: 12/30/2013 7:20:02 AM - System Checkpoint
RP55: 1/1/2014 8:50:22 AM - System Checkpoint
RP56: 1/5/2014 10:51:51 AM - System Checkpoint
RP57: 1/7/2014 11:28:22 AM - System Checkpoint
RP58: 1/8/2014 2:20:55 PM - Software Distribution Service 3.0
RP59: 1/11/2014 6:55:52 PM - System Checkpoint
RP60: 1/14/2014 9:21:28 AM - System Checkpoint
RP61: 1/21/2014 5:39:26 PM - System Checkpoint
RP62: 1/27/2014 8:24:21 AM - System Checkpoint
RP63: 1/28/2014 5:08:33 PM - System Checkpoint
RP64: 1/29/2014 7:37:41 AM - Removed IObit Apps Toolbar v8.0.
RP65: 1/29/2014 7:46:21 AM - Software Distribution Service 3.0
RP66: 1/29/2014 2:38:32 PM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
A610
A710_A610_A510_Help
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Photoshop 7.0
Adobe Reader X (10.1.8)
Adobe Shockwave Player 12.0
Advanced SystemCare 6
Advertising Center
Apple Application Support
AT&T Yahoo! Applications
Behind The Chair Catalog - Education 2011
Behind The Chair Catalog - Fall 2011
Behind the Chair Catalog - Summer 2010
Box Edit
BufferChm
Canon Easy-PhotoPrint EX
Canon Easy-WebPrint EX
Canon MP Navigator 3.0
Canon MP Navigator EX 4.1
Canon MP160
Canon MP160 User Registration
Canon MX410 series MP Drivers
Canon MX410 series User Registration
Canon My Printer
Canon Solution Menu EX
Canon Speed Dial Utility
Canon Utilities Easy-PhotoPrint
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization Chinese Traditional
Catalyst Control Center Localization Czech
Catalyst Control Center Localization Danish
Catalyst Control Center Localization Dutch
Catalyst Control Center Localization Finnish
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Greek
Catalyst Control Center Localization Hungarian
Catalyst Control Center Localization Italian
Catalyst Control Center Localization Japanese
Catalyst Control Center Localization Korean
Catalyst Control Center Localization Norwegian
Catalyst Control Center Localization Polish
Catalyst Control Center Localization Portuguese
Catalyst Control Center Localization Russian
Catalyst Control Center Localization Spanish
Catalyst Control Center Localization Swedish
Catalyst Control Center Localization Thai
Catalyst Control Center Localization Turkish
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Clone Wars
Critical Update for Windows Media Player 11 (KB959772)
CustomerResearchQFolder
DeviceManagementQFolder
Disney Fairies Screensaver
Dropbox
EA Download Manager
eSupportQFolder
EVGA Display Driver
Eye Candy 4000
Flvto Youtube Downloader
FREE Wild Things
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Guild Wars
HD-DV decoder
Hewlett-Packard ACLM.NET v1.1.0.0
High Definition Audio Driver Package - KB888111
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HiJackThis
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Format SDK (KB910998)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB932716-v2)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 7.0
HP Imaging Device Functions 7.0
HP Photosmart and Deskjet 7.0 Software
HP Photosmart Essential
HP Product Assistant
HP Product Detection
HP Solution Center 7.0
HP Update
hph_ProductContext
hph_readme
hph_software
hph_software_req
HPPhotoSmartExpress
HPProductAssistant
InstantShareDevicesMFC
IrfanView (remove only)
Java 7 Update 25
Java Auto Updater
LightScribe  1.4.136.1
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
McAfee Security Scan Plus
McAfee SecurityCenter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2742597)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft IntelliPoint 6.01
Microsoft IntelliType Pro 6.01
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Professional 2007 Trial
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Silverlight
Microsoft Software Update for Web Folders  (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Windows Journal Viewer
Microsoft XML Parser
Microsoft XNA Framework Redistributable 3.0
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
Nero 7 Essentials
Nero ControlCenter
Nero Installer
Nero Music2Go
Nero Music2Go for NINTENDO DSi Trial
Nero Music2Go Help
NexusFont 2.5 (ver 2.5.8.1582)
Nikon File Uploader 2
Nikon Message Center 2
NVIDIA Control Panel 326.80
NVIDIA Display Control Panel
NVIDIA Drivers
NVIDIA GeForce Experience 1.6
NVIDIA Graphics Driver 326.80
NVIDIA HD Audio Driver 1.3.26.4
NVIDIA Install Application
NVIDIA nView 140.62
NVIDIA nView Desktop Manager
NVIDIA PhysX
NVIDIA PhysX System Software 9.13.0725
NVIDIA Update 7.2.17
NVIDIA Update Components
Paint Shop Pro 7 ESD
PanoStandAlone
Picasa 3
Picture Control Utility
PowerDVD
QuickTime
REALTEK GbE & FE Ethernet PCI-E NIC Driver
Realtek High Definition Audio Driver
Rose Online
SAMSUNG USB Driver for Mobile Phones
Screenscapes
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Windows (KB2564958)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows Internet Explorer 8 (KB2809289)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Internet Explorer 8 (KB2829530)
Security Update for Windows Internet Explorer 8 (KB2838727)
Security Update for Windows Internet Explorer 8 (KB2846071)
Security Update for Windows Internet Explorer 8 (KB2847204)
Security Update for Windows Internet Explorer 8 (KB2862772)
Security Update for Windows Internet Explorer 8 (KB2870699)
Security Update for Windows Internet Explorer 8 (KB2879017)
Security Update for Windows Internet Explorer 8 (KB2888505)
Security Update for Windows Internet Explorer 8 (KB2898785)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB2834904-v2)
Security Update for Windows Media Player (KB2834904)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820197)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2829361)
Security Update for Windows XP (KB2834886)
Security Update for Windows XP (KB2839229)
Security Update for Windows XP (KB2845187)
Security Update for Windows XP (KB2847311)
Security Update for Windows XP (KB2849470)
Security Update for Windows XP (KB2850851)
Security Update for Windows XP (KB2850869)
Security Update for Windows XP (KB2859537)
Security Update for Windows XP (KB2862152)
Security Update for Windows XP (KB2862330)
Security Update for Windows XP (KB2862335)
Security Update for Windows XP (KB2864063)
Security Update for Windows XP (KB2868038)
Security Update for Windows XP (KB2868626)
Security Update for Windows XP (KB2876217)
Security Update for Windows XP (KB2876315)
Security Update for Windows XP (KB2876331)
Security Update for Windows XP (KB2883150)
Security Update for Windows XP (KB2892075)
Security Update for Windows XP (KB2893294)
Security Update for Windows XP (KB2893984)
Security Update for Windows XP (KB2898715)
Security Update for Windows XP (KB2900986)
Security Update for Windows XP (KB2914368)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shared C Run-time for x86
SierraHome Print Artist 8.0
Skins
SolutionCenter
SPORE™
Spybot - Search & Destroy
SpywareBlaster 4.4
SpywareGuard v2.2
Status
swMSM
Toolbox
TrayApp
TRENDnet TEW-421PC or TEW-423PI
Unity Web Player
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows Internet Explorer 8 (KB2632503)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows Internet Explorer 8 (KB982632)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB2808679)
Update for Windows XP (KB2863058)
Update for Windows XP (KB2904266)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
ViewNX 2
WebFldrs XP
WebReg
Wild Things Pets
Windows Driver Package - Advanced Micro Devices (AmdK8) Processor  (05/27/2006 1.3.2.0)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Hotfix - KB895181
Windows Media Player 11
Windows XP Service Pack 3
WinX DVD Ripper 5.5.1
Wizard101
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
1/29/2014 8:46:06 AM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the McAfee Boot Delay Start Service service to connect.
1/29/2014 8:46:06 AM, error: Service Control Manager [7000]  - The McAfee Boot Delay Start Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
1/29/2014 7:52:51 AM, error: Print [19]  - Sharing printer failed + 1722, Printer HP Photosmart A610 series share name Printer5.
1/29/2014 7:10:09 AM, error: Service Control Manager [7031]  - The McAfee Anti-Malware Core service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
1/29/2014 2:40:34 PM, error: Windows Update Agent [20]  - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2833941).
1/27/2014 8:10:35 AM, error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the McAfee Boot Delay Start Service service, but this action failed with the following error:  An instance of the service is already running.
1/24/2014 2:03:34 PM, error: Service Control Manager [7031]  - The McAfee VirusScan Announcer service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/24/2014 2:03:34 PM, error: Service Control Manager [7031]  - The McAfee Proxy Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/24/2014 2:03:34 PM, error: Service Control Manager [7031]  - The McAfee Platform Services service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/24/2014 2:03:34 PM, error: Service Control Manager [7031]  - The McAfee Personal Firewall Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/24/2014 2:03:34 PM, error: Service Control Manager [7031]  - The McAfee Home Network service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/24/2014 2:03:34 PM, error: Service Control Manager [7031]  - The McAfee Boot Delay Start Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/22/2014 9:51:36 AM, error: Service Control Manager [7000]  - The npkcrypt service failed to start due to the following error:  The system cannot find the path specified.
1/22/2014 9:51:23 AM, error: NIC1394 [5002]  - 1394 Net Adapter #2 : Has determined that the adapter is not functioning properly.
1/22/2014 4:58:12 PM, error: Service Control Manager [7022]  - The McAfee Boot Delay Start Service service hung on starting.
1/22/2014 4:55:58 PM, error: Service Control Manager [7000]  - The McAfee Inc. mfeapfk service failed to start due to the following error:  The system cannot find message text for message number 0x%1 in the message file for %2.
.
==== End Of File ===========================
 
 
here is the rogue file
 
RogueKiller V8.8.4 [Jan 27 2014] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Jen [Admin rights]
Mode : Scan -- Date : 01/30/2014 12:33:03
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 1 ¤¤¤
[sUSP PATH] Box Edit.exe -- C:\Documents and Settings\Jen\Local Settings\Application Data\Box\Box Edit\Box Edit.exe [7] -> KILLED [TermProc]
 
¤¤¤ Registry Entries : 5 ¤¤¤
[RUN][sUSP PATH] HKCU\[...]\Run : Box Edit (C:\Documents and Settings\Jen\Local Settings\Application Data\Box\Box Edit\Box Edit.exe [7]) -> FOUND
[RUN][sUSP PATH] HKUS\S-1-5-21-3231988880-2991373305-569363250-1005\[...]\Run : Box Edit (C:\Documents and Settings\Jen\Local Settings\Application Data\Box\Box Edit\Box Edit.exe [7]) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Browser Addons : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [LOADED] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
127.0.0.1       localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com
[...]
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) WDC WD2500KS-00MJB0 +++++
--- User ---
[MBR] 1766c875606ccdea83ce60fb0984af0e
[bSP] 1d21f9d3d1562230822b5085f9bae42e : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 238464 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_S_01302014_123303.txt >>
 
 
 
 
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Give this a try:

Please download and install Revo Uninstaller Free

http://www.revouninstaller.com/start_freeware_download.html

Double click Revo Uninstaller to run it.

From the list of programs double click on The Program to remove ( IObit and/or Advanced SystemCare 6)

When prompted if you want to uninstall click Yes.

Be sure the Moderate option is selected then click Next.

The program will run, If prompted again click Yes

When the built-in uninstaller is finished click on Next.

Once the program has searched for leftovers click Next.

Check/tick the bolded items only on the list then click Delete

When prompted click on Yes and then on next.

Put a check on any folders that are found and select delete

When prompted select yes then on next

Once done click Finish.

Let me know.....MrC

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We can run some scans to ensure you're 100% clean:

Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Please download the latest version of TDSSKiller from HERE and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

    image000q.png

  • Put a checkmark beside loaded modules.

    2012081514h0118.png

  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.

    clip.jpg

  • Click the Start Scan button.

    19695967.jpg

  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.

    67776163.jpg

    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

    If in doubt about an entry....please ask or choose Skip

  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.

    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

    62117367.jpg

    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

MrC

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Clean....Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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here is combofix log

 

ComboFix 14-02-01.01 - Jen 02/02/2014   8:24.6.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2046.1229 [GMT -8:00]
Running from: c:\documents and settings\Jen\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\explorer.exe.tmp
c:\windows\system32\cabinet.dll.tmp
c:\windows\system32\comctl32.dll.tmp
c:\windows\system32\crypt32.dll.tmp
c:\windows\system32\cryptnet.dll.tmp
c:\windows\system32\dnsapi.dll.tmp
c:\windows\system32\gdi32.dll.tmp
c:\windows\system32\localspl.dll.tmp
c:\windows\system32\msctf.dll.tmp
c:\windows\system32\mshtml.dll.tmp
c:\windows\system32\msxml6.dll.tmp
c:\windows\system32\netshell.dll.tmp
c:\windows\system32\ole32.dll.tmp
c:\windows\system32\rastapi.dll.tmp
c:\windows\system32\setupapi.dll.tmp
c:\windows\system32\shell32.dll.tmp
c:\windows\system32\termsrv.dll.tmp
c:\windows\system32\user32.dll.tmp
c:\windows\system32\userenv.dll.tmp
c:\windows\system32\winhttp.dll.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2014-01-02 to 2014-02-02  )))))))))))))))))))))))))))))))
.
.
2014-01-30 22:50 . 2014-01-30 22:50 -------- d-----w- c:\program files\VS Revo Group
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-12-19 00:59 . 2012-03-31 17:40 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-12-19 00:59 . 2011-05-19 12:55 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-12-06 01:29 . 2011-02-25 01:59 60920 ----a-w- c:\windows\system32\drivers\cfwids.sys
2013-12-06 01:21 . 2011-02-25 01:59 174488 ----a-w- c:\windows\system32\mfevtps.exe
2013-12-06 01:21 . 2011-02-25 01:59 91736 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2013-12-06 01:16 . 2009-04-25 02:51 572688 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2013-12-06 01:15 . 2012-12-19 17:27 85064 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2013-12-06 01:14 . 2011-02-25 01:59 365416 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2013-12-06 01:14 . 2011-02-25 01:59 65928 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2013-12-06 01:13 . 2011-02-25 01:59 236000 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2013-12-06 01:12 . 2011-02-25 01:59 133992 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2013-11-27 20:21 . 2006-02-28 12:00 40960 ----a-w- c:\windows\system32\drivers\ndproxy.sys
2013-11-27 06:06 . 2013-11-27 06:06 10152 ----a-w- c:\windows\system32\drivers\mfeclnrk.sys
2013-11-27 06:06 . 2013-11-27 06:06 80752 ----a-w- c:\windows\system32\drivers\mfencrk.sys
2013-11-27 06:06 . 2013-11-27 06:06 319808 ----a-w- c:\windows\system32\drivers\mfencbdc.sys
2013-11-13 02:59 . 2006-02-28 12:00 150528 ----a-w- c:\windows\system32\imagehlp.dll
2013-11-07 05:38 . 2006-02-28 12:00 591360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-11-06 01:03 . 2009-04-16 00:12 7168 ----a-w- c:\windows\system32\xpsp4res.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\documents and settings\Jen\Application Data\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\documents and settings\Jen\Application Data\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\documents and settings\Jen\Application Data\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\documents and settings\Jen\Application Data\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-08-07 68856]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-06 2260480]
"Box Edit"="c:\documents and settings\Jen\Local Settings\Application Data\Box\Box Edit\Box Edit.exe" [2013-08-05 466976]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2007-02-26 16125440]
"SkyTel"="SkyTel.EXE" [2006-05-16 2879488]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2006-11-23 56928]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2006-12-06 54832]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2006-07-07 576320]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2006-07-07 600896]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2010-07-26 2569616]
"CanonSolutionMenuEx"="c:\program files\Canon\Solution Menu EX\CNSEMAIN.EXE" [2010-09-15 1213848]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-09-25 516912]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]
"Nikon Message Center 2"="c:\program files\Nikon\Nikon Message Center 2\NkMC2.exe" [2010-05-26 619008]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
"Nvtmru"="c:\program files\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe" [2013-07-27 1028896]
"mcpltui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-09-25 516912]
.
c:\documents and settings\Jen\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2006-10-26 98632]
SpywareGuard.lnk - c:\program files\SpywareGuard\sgmain.exe [2003-8-29 360448]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\3.8.130\SSScheduler.exe [2013-9-6 273296]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ  
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc]
@=""
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"igndlm.exe"=c:\program files\Download Manager\DLM.exe /windowsstart /startifwork
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"HP Software Update"=c:\program files\HP\HP Software Update\HPWuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\HP\\Photosmart Essential\\HP_IZE.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Product Assistant\\bin\\hprbui.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqdirec.exe"=
"c:\\Documents and Settings\\All Users\\Application Data\\NexonUS\\NGM\\NGM.exe"=
"c:\\Program Files\\Nero\\Nero 7\\Nero ShowTime\\ShowTime.exe"=
"c:\\Program Files\\Common Files\\McAfee\\McSvcHost\\McSvHost.exe"=
"c:\\Documents and Settings\\Jen\\Application Data\\Dropbox\\bin\\Dropbox.exe"=
"c:\\Program Files\\NVIDIA Corporation\\NVIDIA Update Core\\daemonu.exe"=
"c:\\Program Files\\Common Files\\McAfee\\Platform\\McSvcHost\\McSvHost.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"29060:TCP"= 29060:TCP:*:Disabled:SolidNetworkManager
"29060:UDP"= 29060:UDP:*:Disabled:SolidNetworkManager
"65021:TCP"= 65021:TCP:*:Disabled:SolidNetworkManager
"65021:UDP"= 65021:UDP:*:Disabled:SolidNetworkManager
"15230:TCP"= 15230:TCP:*:Disabled:SolidNetworkManager
"15230:UDP"= 15230:UDP:*:Disabled:SolidNetworkManager
"29034:TCP"= 29034:TCP:*:Disabled:SolidNetworkManager
"29034:UDP"= 29034:UDP:*:Disabled:SolidNetworkManager
"57371:TCP"= 57371:TCP:Pando Media Booster
"57371:UDP"= 57371:UDP:Pando Media Booster
"56812:TCP"= 56812:TCP:Pando Media Booster
"56812:UDP"= 56812:UDP:Pando Media Booster
"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management 
.
R?2 mcbootdelaystartsvc;McAfee Boot Delay Start Service;"c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe" /McCoreSvc [1/22/2014 10:13 AM 281560]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2/24/2011 5:59 PM 91736]
R2 HomeNetSvc;McAfee Home Network;"c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe" /McCoreSvc [1/22/2014 10:13 AM 281560]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [8/10/2012 4:41 PM 167784]
R2 McAPExe;McAfee AP Service;c:\program files\McAfee\MSC\McAPExe.exe [1/22/2014 10:13 AM 145088]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe" /McCoreSvc [1/22/2014 10:13 AM 281560]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe" /McCoreSvc [1/22/2014 10:13 AM 281560]
R2 mcpltsvc;McAfee Platform Services;"c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe" /McCoreSvc [1/22/2014 10:13 AM 281560]
R2 mfecore;McAfee Anti-Malware Core;c:\program files\Common Files\McAfee\AMCore\mcshield.exe [1/22/2014 10:14 AM 643608]
R2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\mfefire.exe [8/10/2012 4:41 PM 169320]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2/24/2011 5:59 PM 174488]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2/24/2011 5:59 PM 60920]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2/24/2011 5:59 PM 365416]
R3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\drivers\mfencbdc.sys [11/26/2013 10:06 PM 319808]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [12/19/2012 9:27 AM 85064]
S2 AdvancedSystemCareService6;Advanced SystemCare Service 6;c:\program files\IObit\Advanced SystemCare 6\ASCService.exe --> c:\program files\IObit\Advanced SystemCare 6\ASCService.exe [?]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [3/27/2012 4:33 PM 30312]
S3 ASPI;Advanced SCSI Programming Interface Driver;c:\windows\system32\drivers\ASPI32.SYS [12/13/2011 6:20 AM 16512]
S3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [12/4/2012 5:10 PM 147912]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.8.130\McCHSvc.exe [9/6/2013 9:29 AM 235216]
S3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\drivers\mfencrk.sys [11/26/2013 10:06 PM 80752]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [12/19/2012 9:27 AM 85064]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [3/27/2012 4:33 PM 96488]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [3/27/2012 4:33 PM 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [3/27/2012 4:33 PM 121576]
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-01-28 23:57 1211672 ----a-w- c:\program files\Google\Chrome\Application\32.0.1700.102\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-11-09 02:55]
.
2014-02-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-11-09 02:55]
.
.
------- Supplementary Scan -------
.
uInternet Connection Wizard,ShellNext = iexplore
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: {{d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\Jen\Start Menu\Programs\IMVU\Run IMVU.lnk
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: lotro.com\www
Trusted Zone: pandonetworks.com\cdn
Trusted Zone: soe.com
Trusted Zone: sony.com
Trusted Zone: starstable.com
TCP: DhcpNameServer = 192.168.1.254
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-Advanced SystemCare 6 - c:\program files\IObit\Advanced SystemCare 6\ASCTray.exe
SafeBoot-94837266.sys
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-02-02 08:39
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3231988880-2991373305-569363250-1005\Software\SecuROM\License information*]
"datasecu"=hex:ba,4e,bd,e2,c0,fd,1e,6a,4d,1f,72,e1,2b,01,77,a5,31,36,fd,6f,d3,
   63,ac,e6,b2,61,15,d3,24,44,3e,b1,7a,23,ea,35,fd,e8,0f,e7,a7,33,d6,2b,02,bc,\
"rkeysecu"=hex:64,b6,bd,e1,3e,80,9e,c4,40,b4,90,83,87,8e,33,49
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2014-02-02  08:42:33
ComboFix-quarantined-files.txt  2014-02-02 16:42
.
Pre-Run: 113,880,768,512 bytes free
Post-Run: 114,566,418,432 bytes free
.
- - End Of File - - F3CC34EC55FEA7F1CC7719503465B42A
8F558EB6672622401DA993E1E865C861
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Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

Please download AdwCleaner from HERE or HERE to your desktop.

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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here is adwcleaner log.  Not sure what I should uncheck.

 

 

# AdwCleaner v3.018 - Report created 03/02/2014 at 08:46:07
# Updated 28/01/2014 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Jen - DUCKY77
# Running from : C:\Documents and Settings\Jen\Desktop\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Found C:\Documents and Settings\All Users\Application Data\apn
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\AppDataLow\Software\Search Settings
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{03EB0E9C-7A91-4381-A220-9B52B641CDB1}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{03EB0E9C-7A91-4381-A220-9B52B641CDB1}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{327C2873-E90D-4C37-AA9D-10AC9BABA46C}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKCU\Software\Somoto
Key Found : HKCU\Software\YahooPartnerToolbar
Key Found : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v8.0.6001.18702
 
 
-\\ Google Chrome v32.0.1700.102
 
[ File : C:\Documents and Settings\Jen\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [2328 octets] - [03/02/2014 08:46:08]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2388 octets] ##########
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Good.......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
MrC
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 Results of screen317's Security Check version 0.99.79  

 Windows XP Service Pack 3 x86   

 Internet Explorer 8  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Disabled!  

McAfee Anti-Virus and Anti-Spyware   

 Antivirus up to date!  

`````````Anti-malware/Other Utilities Check:````````` 

 Out of date HijackThis  installed! 

 SpywareBlaster 4.4    

 SpywareGuard v2.2    

 Spybot - Search & Destroy 

 Malwarebytes Anti-Malware version 1.75.0.1300  

 HijackThis 2.0.2    

 Java 7 Update 25  

 Java version out of Date! 

 Adobe Reader 10.1.8 Adobe Reader out of Date!  

 Google Chrome 32.0.1700.102  

 Google Chrome 32.0.1700.107  

````````Process Check: objlist.exe by Laurent````````  

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C::  

````````````````````End of Log`````````````````````` 
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Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java 7 Update 25 <-----please update, should be Update 51

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Adobe Reader 10.1.8 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter. (it may look like CF is re-installing but it's not)
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Please download OTC to your desktop. (This will clean up most of the tools and logs)
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.
If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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