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Infected need help

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Hi, my names's Joachim.


I got excactly the same problem.

I only dont get the last steps that you have used



Got it!  The user permissions on all the anti malware programs had been removed by the malware.  Taking ownership and enabling the folder to use inherited permissions allowed the program to install.


can you please help me?

I am not very good with computers

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Hello and :welcome: :
Sorry to hear you are infected.
For each of you, I would suggest that you please follow the recommendations in this pinned topic: Available Assistance For Possibly Infected Computers.
A malware analyst will assist you and will guide you through the cleanup process.


>>>>NOTE: please start your own, new, separate post with the requested logs over in the malware removal section. (Please do not post in a topic started by another user.) :)



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