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Program won't install on infected computer


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I'm trying to install Malware Btyes (free version) on my Samsung, but when I run the .exe file I get this error: "An error occured while trying to rename a file in the destination directory. Move File Failed: code 5. Access denied."

 

I have Microsoft Security Essential running and I've done several scans which come up with nothing. I know there is something wrong with my computer, however, because strange things happen including I keep being redirected to Conduit Search. 

 

Any help would be appreciated. 

 

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Hello and :welcome: , leotheteachar:

 

That can be a result of the malware.

 

I would suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
A malware analyst will guide you through the cleanup process -- he/she will have additional tools to use and will help you get MBAM installed on the infected machine.

Thanks,

daledoc1

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