acme Posted January 26, 2014 ID:782832 Share Posted January 26, 2014 What files do I exclude using AVG Premium 2014 with Malwarebytes Pro (mbam.exe....mbamgui.exe, ...mbamservice.exe ) ? Should I use anymore? Link to post Share on other sites More sharing options...
Firefox Posted January 26, 2014 ID:782875 Share Posted January 26, 2014 Hello and Since you did not state what version of windows your using... See below....Please exclude the following files from your Antivirus Software (not sure what version of you are using):Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as wellFor Windows XP:C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Malwarebytes' Anti-Malware\mbampt.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\Malwarebytes' Anti-Malware\ mbamscheduler.exe For Windows Vista or Windows 7 & 8:C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Malwarebytes' Anti-Malware\mbampt.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\Malwarebytes' Anti-Malware\ mbamscheduler.exe For 64 bit versions of Windows Vista or Windows 7 & 8:C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbampt.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware \ mbamscheduler.exe Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE and MBAMSERVICE.EXE from it as wellNote: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site:data-cdn.mbamupdates.comThe FAQ contains examples of setting file exclusions for some known AV productsPlease post back and let us know how it went. Link to post Share on other sites More sharing options...
acme Posted January 26, 2014 Author ID:782919 Share Posted January 26, 2014 I have Windows 7, 64bit Can you use the 'Folder' ? What the difference in using the 'exe' or the 'Folder' way ? I'm still dumb and learning about computers, so bear with me Thanks... Link to post Share on other sites More sharing options...
daledoc1 Posted January 26, 2014 ID:782937 Share Posted January 26, 2014 Hi, acme: Neither Firefox nor I use AVG, so we might need to wait for staff or a forum member familiar with AVG to reply with specifics.Also, many users find that setting exclusions with many of the popular AVs isn't even necessary - it does sometimes vary from system to system. However, it appears from the AVG FAQ >>HERE<< that it can be either Files or the Folder?They also have a USER GUIDE (though these can be a chore to read), and a user forum (though I'm sure someone here at MBAM forum will be able to answer your question). >>Are you experiencing any particular problems or errors?<<<< Hope this helps, daledoc1 Link to post Share on other sites More sharing options...
acme Posted January 26, 2014 Author ID:783013 Share Posted January 26, 2014 Thanks, this will help my dumbness....... Link to post Share on other sites More sharing options...
daledoc1 Posted January 26, 2014 ID:783014 Share Posted January 26, 2014 Hi: No "dumbness" -- just "newness".We're all here to learn and help when we can. I don't have personal familiarity with AVG -- so I thought I would try to refer you to some of their resources, while we wait for more expert input from staff. Back to my question, though: Assuming you have both AVG 2014 and MBAM PRO installed -- are you experiencing any specific problems or issues or errors?If so, we'll need to collect a bit of info about your system in order to help the staff with troubleshooting... Thanks for your patience, daledoc1 Link to post Share on other sites More sharing options...
acme Posted January 26, 2014 Author ID:783017 Share Posted January 26, 2014 Forgot to add that I don't have any problems, just making sure that what I'm doing is ok. AVG is running good, finds all bad things, everything is up to date and no conflicts so far........ Link to post Share on other sites More sharing options...
Firefox Posted January 27, 2014 ID:783108 Share Posted January 27, 2014 Your welcome.... if you are currently having no issues, then its safe to say you really don't need to enter the exceptions... but it won't hurt if you do enter them. I myself always put the exceptions to be proactive, better safe than sorry is what I prefer to do.... Link to post Share on other sites More sharing options...
acme Posted January 27, 2014 Author ID:783404 Share Posted January 27, 2014 I put the exclusions/whitelisted on the same time I added Mbytes and Emsisoft AM. A lot people said it wouldn't work, freeze my computer, so I did it and it works smooth like as MSE with Win7 on a virgin computer , which I did the same with that too. I was trying to find out why not just use the folder since it includes everything you trying to exclude anyway. I was told 3 different ways to add the 'Files' instead of the 'Folder' way, so I used Mbytes way and so far it's ok.. Thanks again, Link to post Share on other sites More sharing options...
Firefox Posted January 28, 2014 ID:783597 Share Posted January 28, 2014 Your welcome, glad its working for you.... Link to post Share on other sites More sharing options...
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