Jump to content
kastroud

False Positive?

Recommended Posts

Morning,

 

My search returned entries as shown in the log file.

 

I recently restored my laptop to factory defaults and it seemed unlikely to me to have picked up a Trojean in the time since.

 

Please advise on if this is a FP or not & what I should do.

 

 

Thanks very much,

 

 

log file txt (and attached Zip):

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.01.25.07

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Carlton :: ACER5920 [administrator]

25/01/2014 10:22:55
MBAM-log-2014-01-25 (11-43-59).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 309097
Time elapsed: 49 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs|C:\ACER\EMPOWERING TECHNOLOGY\ELOCK\SERVICE\ELOCK.SERV.SERVICE.EXE (Trojan.Downloader.FR) -> Data: 1 -> No action taken. [3823c8f12753bd79e155de7535cbf907]

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Acer\Empowering Technology\eLock\Service\eLock.Serv.Service.exe (Trojan.Downloader.FR) -> No action taken. [3823c8f12753bd79e155de7535cbf907]

(end)

 

MBAM-log-2014-01-25 (11-43-59).zip

Share this post


Link to post
Share on other sites

Hi kastroud,

 

Olease can you locate, zip and attach a copy of  Serv.Service.exe to a reply.

 

Thanks in advance.

Share this post


Link to post
Share on other sites

Thanks  kastroud.

 

Confirmed that this is a False Positive and i will get it fixed on the next update cycle.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.