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malwarebytes successfully blocked access to malicious website: IP address

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so, this was originally reported to me as a google redirect problem. I don't see any easy evidence of that now.


I am attaching logs.


The current errors are that malwarebytes blocks access to IPs such as (svchost.exe). on startup there is an error involving:


Files Detected: 2
C:\Users\tnason\Downloads\littlepdf_883.exe (PUP.Optional.InstallIQ.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Local\Xption\dbexpmss.dll (VirTool.Vbcrypt) -> Quarantined and deleted successfully.


I still get an error "could not load module C:\Windows\System32\config\systemprofile\AppData\Local\Xption\dbexpmss.dll" on startup.


This is after I did a system restore due to black screen on startup after friend had run roguekiller. I am helping out my friend.


Any help would be appreciated.


I can also not download RKill.exe by the way.


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Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.



Please read all of my instructions completely including these.

Make sure system restore is turned on and running, please create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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RogueKiller V8.8.3 _x64_ [Jan 24 2014] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : tnason [Admin rights]
Mode : Scan -- Date : 01/24/2014 13:37:38
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 7 ¤¤¤
[RUN][sUSP PATH] HKLM\[...]\Wow6432Node\[...]\Run : Xption Update (regsvr32.exe C:\Windows\system32\config\systemprofile\AppData\Local\Xption\dbexpmss.dll [x][x]) -> FOUND
[HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK][PUM] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK][PUM] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) WDC WD5000BEVT-75A0RT0 +++++
--- User ---
[MBR] c56d6e24e5b489894cd06e3eb7305052
[bSP] 08b317e4038667380caf49bbc1f45be9 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_01242014_133738.txt >>


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Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)


[RUN][sUSP PATH] HKLM\[...]\Wow6432Node\[...]\Run : Xption Update (regsvr32.exe C:\Windows\system32\config\systemprofile\AppData\Local\Xption\dbexpmss.dll [x][x]) -> FOUND

Now click Delete on the right hand column under Options



Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Please download the latest version of TDSSKiller from HERE and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.


  • Put a checkmark beside loaded modules.


  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.


  • Click the Start Scan button.


  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.


    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

    If in doubt about an entry....please ask or choose Skip

  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.

    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.


    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.


You can attach the logs if they're too long:

Bottom right corner of this page.


New window that comes up.



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Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix


Please make sure you click download buttons that look similar to this, not "sponsored ad links":


Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.


If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.


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Using ComboFix......

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Download the attached CFScript.txt, place it next to ComboFix.exe


Refering to the picture above, drag CFScript into ComboFix.exe

CAUTION: Do not mouse-click ComboFix while it is running. It may cause it to stall.

After reboot, (in case it asks to reboot)......

Please provide the contents of the ComboFix log (C:\ComboFix.txt) in your next reply.


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ComboFix 14-01-23.02 - tnason 01/24/2014  18:48:20.2.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3895.2288 [GMT -6:00]
Running from: c:\users\tnason\Desktop\ComboFix.exe
Command switches used :: c:\users\tnason\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
--------------- FCopy ---------------
c:\windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7601.17514_none_c7f0e16b547f887d\rpcss.dll --> c:\windows\system32\rpcss.dll
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
(((((((((((((((((((((((((   Files Created from 2013-12-25 to 2014-01-25  )))))))))))))))))))))))))))))))
2014-01-25 00:56 . 2014-01-25 00:56    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-01-25 00:56 . 2014-01-25 00:56    --------    d-----w-    c:\users\Administrator\AppData\Local\temp
2014-01-24 23:21 . 2013-12-04 01:28    10315576    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{6F7E8B74-911F-4151-B80F-BE9C68E82D0C}\mpengine.dll
2014-01-23 05:23 . 2014-01-23 05:23    --------    d-----w-    c:\users\tnason\AppData\Roaming\SUPERAntiSpyware.com
2014-01-23 05:22 . 2014-01-23 05:23    --------    d-----w-    c:\program files\SUPERAntiSpyware
2014-01-23 05:22 . 2014-01-23 05:22    --------    d-----w-    c:\programdata\SUPERAntiSpyware.com
2014-01-23 04:36 . 2014-01-13 16:23    965000    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2014-01-23 04:36 . 2014-01-13 16:23    965000    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{1BB9E581-F7A4-4420-B285-9C2D8FF9B08D}\gapaengine.dll
2014-01-23 04:35 . 2014-01-23 04:35    --------    d-----w-    c:\programdata\Sophos
2014-01-23 04:34 . 2014-01-23 04:34    73728    ----a-r-    c:\users\tnason\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\SVRTgui.exe1_810EDD9E2F0A4E2BACF86673C38D9F48.exe
2014-01-23 04:34 . 2014-01-23 04:34    73728    ----a-r-    c:\users\tnason\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\SVRTgui.exe_810EDD9E2F0A4E2BACF86673C38D9F48.exe
2014-01-23 04:34 . 2014-01-23 04:34    73728    ----a-r-    c:\users\tnason\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\ARPPRODUCTICON.exe
2014-01-23 04:34 . 2013-12-04 01:28    10315576    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-01-23 04:34 . 2014-01-23 04:34    --------    d-----w-    c:\program files (x86)\Sophos
2014-01-22 13:09 . 2014-01-22 13:09    0    ----a-w-    c:\windows\system32\olepro32.dll
2014-01-22 13:09 . 2014-01-22 13:09    0    ----a-w-    c:\windows\system32\igdumdx32.dll
2014-01-22 13:09 . 2014-01-22 13:09    0    ----a-w-    c:\windows\system32\igdumd32.dll
2014-01-22 12:35 . 2013-09-02 07:58    175528    ----a-w-    c:\windows\system32\drivers\tmcomm.sys
2014-01-22 12:31 . 2014-01-22 12:31    89304    ----a-w-    c:\windows\system32\drivers\mbamchameleon.sys
2014-01-21 20:59 . 2010-11-20 13:27    512000    ----a-w-    c:\windows\system32\rpcss.dll
2014-01-21 18:19 . 2014-01-21 18:19    --------    d-----w-    c:\users\tnason\AppData\Roaming\Malwarebytes
2014-01-21 18:19 . 2014-01-21 18:19    --------    d-----w-    c:\programdata\Malwarebytes
2014-01-21 18:19 . 2014-01-21 18:19    --------    d-----w-    c:\program files (x86)\Malwarebytes' Anti-Malware
2014-01-21 18:19 . 2013-04-04 20:50    25928    ----a-w-    c:\windows\system32\drivers\mbam.sys
2014-01-21 18:18 . 2014-01-21 18:18    --------    d-----w-    c:\users\tnason\AppData\Local\Programs
2014-01-18 15:55 . 2013-12-19 03:09    96168    ----a-w-    c:\windows\SysWow64\WindowsAccessBridge-32.dll
2014-01-13 17:24 . 2014-01-18 15:56    --------    d-----w-    c:\programdata\Oracle
2014-01-13 16:37 . 2014-01-13 16:37    --------    d-----w-    c:\program files (x86)\Common Files\Java
2014-01-13 16:23 . 2014-01-19 07:33    270496    ------w-    c:\windows\system32\MpSigStub.exe
2014-01-13 16:20 . 2014-01-13 16:20    --------    d-----w-    c:\program files (x86)\Microsoft Security Client
2014-01-13 16:20 . 2014-01-13 16:20    --------    d-----w-    c:\program files\Microsoft Security Client
2014-01-09 15:41 . 2014-01-14 21:25    --------    d-----w-    c:\users\tnason\AppData\Local\Xption
2014-01-09 15:38 . 2014-01-09 15:38    --------    d-----w-    c:\windows\Sun
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
2014-01-21 15:02 . 2012-03-28 19:12    692616    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2014-01-21 15:02 . 2011-08-08 00:26    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2012-07-13 17418928]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-06-08 284696]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]
"DellSupportCenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"AmazonGSDownloaderTray"="c:\program files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe" [2009-10-23 326144]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"TkBellExe"="c:\program files (x86)\Real\RealPlayer\Update\realsched.exe" [2010-12-07 274608]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"Launcher"="c:\program files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe" [2010-05-21 165184]
c:\users\tnason\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE /tsr [2010-12-21 227712]
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2009-12-29 1082656]
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2009-12-15 1324384]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 OlyCamComm;OLYMPUS USB Communication Device;c:\windows\system32\DRIVERS\OlyCamComm.sys;c:\windows\SYSNATIVE\DRIVERS\OlyCamComm.sys [x]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys;c:\windows\SYSNATIVE\DRIVERS\yk62x64.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [x]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [x]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [x]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe;c:\program files\IDT\WDM\AESTSr64.exe [x]
S2 Amazon Download Agent;Amazon Download Agent;c:\program files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe;c:\program files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [x]
S2 dlee_device;dlee_device;c:\windows\system32\dleecoms.exe;c:\windows\SYSNATIVE\dleecoms.exe [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe;c:\program files\Dell\DellDock\DockLogin.exe [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe;c:\program files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [x]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 BcmVWL;Broadcom Virtual Wireless;c:\windows\system32\DRIVERS\bcmvwl64.sys;c:\windows\SYSNATIVE\DRIVERS\bcmvwl64.sys [x]
S3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys;c:\windows\SYSNATIVE\drivers\btusbflt.sys [x]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys;c:\windows\SYSNATIVE\DRIVERS\btwl2cap.sys [x]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys;c:\windows\SYSNATIVE\DRIVERS\CtClsFlt.sys [x]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys;c:\windows\SYSNATIVE\DRIVERS\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
--------- X64 Entries -----------
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-06-18 487424]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [bU]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2010-03-05 1928976]
"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2010-02-02 5712896]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-01-27 167960]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-01-27 391704]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-01-27 418328]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-23 1266912]
------- Supplementary Scan -------
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MIF5BA~1\Office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
Trusted Zone: intuit.com\ttlc
TCP: DhcpNameServer =
FF - ProfilePath - c:\users\tnason\AppData\Roaming\Mozilla\Firefox\Profiles\tr4ljq6h.default\
- - - - ORPHANS REMOVED - - - -
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
--------------------- LOCKED REGISTRY KEYS ---------------------
@Denied: (2) (LocalSystem)
@Denied: (2) (LocalSystem)
@Denied: (A 2) (Everyone)
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx, 1"
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx, 1"
@Denied: (A 2) (Everyone)
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
@Denied: (Full) (Everyone)
------------------------ Other Running Processes ------------------------
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
c:\program files (x86)\Dell Support Center\bin\sprtsvc.exe
c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
c:\program files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
Completion time: 2014-01-24  19:20:06 - machine was rebooted
ComboFix-quarantined-files.txt  2014-01-25 01:20
ComboFix2.txt  2014-01-24 23:12
Pre-Run: 416,310,923,264 bytes free
Post-Run: 416,028,442,624 bytes free
- - End Of File - - 531A84FC49042B00013762661456FF02

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Was this computer playing ads or music out of the speakers with nothing open???


Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look similar to this, not "sponsored ad links":


  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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Was this computer playing ads or music out of the speakers with nothing open???

You didn't answer this question.


How is it???

If all is OK......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
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I confirmed that there was no music or ads playing out of the speakers on this machine.


also, here is the security check:

 Results of screen317's Security Check version 0.99.79  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version  
 Java 6 Update 22  
 Java 7 Update 51  
 Adobe Flash Player 10 Flash Player out of Date!
  Adobe Flash Player Flash Player out of Date!  
 Mozilla Firefox (26.0)
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````

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Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:


Java™ 6 Update 22 <---please uninstall from your add/remove programs

Java 7 Update 51 <----OK


Adobe Flash Player 10 Flash Player out of Date! <-------uninstall

Adobe Flash Player Flash Player out of Date! <--------I think this is OK, but you can check it at the link below:


A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /


Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)


Please download OTC to your desktop. (This will clean up most of the tools and logs)

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.


Any questions...please post back.
If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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