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Hi,

 

I have been getting a lot of "File could not be opened" warnings when scanning with malwarebyes.   I reduced the messages drastically by getting Firefox to delete temporary files at end of session and using a Windows cleanup utility, but the warnings at the bottom of this post persist.

 

I suspect that the files might be left over from a windows update or something and may no longer be needed.    I do not know why malwarebytes cannot open them.    They do not seem like the kind of folder that contains active files.   I am not sure how much danger there might be that they could hide malware.

 

Can anyone offer any pointers?

 

Thanks.

.......................................................................................................................................................

Avira Free Antivirus
Report file date: 08 January 2014  15:47


The program is running as an unrestricted full version.
Online services are available.

Licensee        : Avira Free Antivirus
Serial number   : 0000149996-ADJIE-0000001
Platform        : Windows 8.1
Windows version : (plain)  [6.2.9200]
Boot mode       : Normally booted
Username        : SYSTEM
Computer name   : MYLAPTOP

Version information:
BUILD.DAT       : 14.0.2.286     55547 Bytes  09/12/2013 11:37:00
AVSCAN.EXE      : 14.0.2.254   1032760 Bytes  18/12/2013 19:12:33
AVSCANRC.DLL    : 14.0.2.180     52280 Bytes  18/12/2013 19:12:33
LUKE.DLL        : 14.0.2.234     65592 Bytes  18/12/2013 19:13:34
AVSCPLR.DLL     : 14.0.2.254    124472 Bytes  18/12/2013 19:12:34
AVREG.DLL       : 14.0.2.212    250424 Bytes  18/12/2013 19:12:31
avlode.dll      : 14.0.2.254    540216 Bytes  18/12/2013 19:12:20
avlode.rdf      : 13.0.1.62      56973 Bytes  13/12/2013 11:00:40
VBASE000.VDF    : 7.11.70.0   66736640 Bytes  04/04/2013 19:14:16
VBASE001.VDF    : 7.11.74.226  2201600 Bytes  30/04/2013 19:14:16
VBASE002.VDF    : 7.11.80.60   2751488 Bytes  28/05/2013 19:14:16
VBASE003.VDF    : 7.11.85.214  2162688 Bytes  21/06/2013 19:14:16
VBASE004.VDF    : 7.11.91.176  3903488 Bytes  23/07/2013 19:14:16
VBASE005.VDF    : 7.11.98.186  6822912 Bytes  29/08/2013 19:14:16
VBASE006.VDF    : 7.11.103.230  2293248 Bytes  24/09/2013 19:14:16
VBASE007.VDF    : 7.11.116.38  5485568 Bytes  28/11/2013 14:06:34
VBASE008.VDF    : 7.11.120.140  1154560 Bytes  19/12/2013 14:09:37
VBASE009.VDF    : 7.11.120.141     2048 Bytes  19/12/2013 14:09:38
VBASE010.VDF    : 7.11.120.142     2048 Bytes  19/12/2013 14:09:38
VBASE011.VDF    : 7.11.120.143     2048 Bytes  19/12/2013 14:09:38
VBASE012.VDF    : 7.11.120.144     2048 Bytes  19/12/2013 14:09:38
VBASE013.VDF    : 7.11.120.145     2048 Bytes  19/12/2013 14:09:38
VBASE014.VDF    : 7.11.121.19   126976 Bytes  21/12/2013 14:18:18
VBASE015.VDF    : 7.11.121.147   122880 Bytes  24/12/2013 14:18:18
VBASE016.VDF    : 7.11.121.233   115712 Bytes  25/12/2013 10:40:19
VBASE017.VDF    : 7.11.122.57   325120 Bytes  27/12/2013 14:32:31
VBASE018.VDF    : 7.11.122.123   199680 Bytes  28/12/2013 14:32:31
VBASE019.VDF    : 7.11.122.219   368640 Bytes  01/01/2014 14:32:32
VBASE020.VDF    : 7.11.123.39   182272 Bytes  03/01/2014 14:32:32
VBASE021.VDF    : 7.11.123.141   124416 Bytes  05/01/2014 11:26:09
VBASE022.VDF    : 7.11.124.11   172032 Bytes  08/01/2014 15:10:24
VBASE023.VDF    : 7.11.124.12     2048 Bytes  08/01/2014 15:10:24
VBASE024.VDF    : 7.11.124.13     2048 Bytes  08/01/2014 15:10:24
VBASE025.VDF    : 7.11.124.14     2048 Bytes  08/01/2014 15:10:24
VBASE026.VDF    : 7.11.124.15     2048 Bytes  08/01/2014 15:10:24
VBASE027.VDF    : 7.11.124.16     2048 Bytes  08/01/2014 15:10:24
VBASE028.VDF    : 7.11.124.17     2048 Bytes  08/01/2014 15:10:24
VBASE029.VDF    : 7.11.124.18     2048 Bytes  08/01/2014 15:10:24
VBASE030.VDF    : 7.11.124.19     2048 Bytes  08/01/2014 15:10:25
VBASE031.VDF    : 7.11.124.42   127488 Bytes  08/01/2014 15:10:25
Engine version  : 8.2.12.166
AEVDF.DLL       : 8.1.3.4       102774 Bytes  10/10/2013 19:14:14
AESCRIPT.DLL    : 8.1.4.176     520574 Bytes  20/12/2013 14:09:53
AESCN.DLL       : 8.1.10.6      131447 Bytes  13/12/2013 11:00:39
AESBX.DLL       : 8.2.16.26    1245560 Bytes  10/10/2013 19:14:14
AERDL.DLL       : 8.2.0.138     704888 Bytes  04/12/2013 14:26:42
AEPACK.DLL      : 8.3.3.8       762232 Bytes  20/12/2013 14:09:52
AEOFFICE.DLL    : 8.1.2.76      205181 Bytes  10/10/2013 19:14:14
AEHEUR.DLL      : 8.1.4.830    6386042 Bytes  20/12/2013 14:09:51
AEHELP.DLL      : 8.1.27.10     266618 Bytes  24/11/2013 14:54:58
AEGEN.DLL       : 8.1.7.20      446839 Bytes  13/11/2013 14:30:04
AEEXP.DLL       : 8.4.1.138     418168 Bytes  13/12/2013 11:00:40
AEEMU.DLL       : 8.1.3.2       393587 Bytes  10/10/2013 19:14:14
AECORE.DLL      : 8.1.33.0      225657 Bytes  13/12/2013 11:00:32
AEBB.DLL        : 8.1.1.4        53619 Bytes  10/10/2013 19:14:14
AVWINLL.DLL     : 14.0.2.180     23608 Bytes  18/12/2013 19:12:05
AVPREF.DLL      : 14.0.2.180     48696 Bytes  18/12/2013 19:12:26
AVREP.DLL       : 14.0.2.180    175672 Bytes  18/12/2013 19:12:32
AVARKT.DLL      : 14.0.2.254    256056 Bytes  18/12/2013 19:12:09
AVEVTLOG.DLL    : 14.0.2.180    165944 Bytes  18/12/2013 19:12:17
SQLITE3.DLL     : 3.7.0.1       394824 Bytes  10/10/2013 19:14:16
AVSMTP.DLL      : 14.0.2.180     60472 Bytes  18/12/2013 19:12:36
NETNT.DLL       : 14.0.2.180     13368 Bytes  18/12/2013 19:13:37
RCIMAGE.DLL     : 14.0.2.180   4788792 Bytes  18/12/2013 19:12:05
RCTEXT.DLL      : 14.0.2.236     72760 Bytes  18/12/2013 19:12:05

Configuration settings for the scan:
Jobname.............................: Complete system scan
Configuration file..................: C:\Program Files (x86)\Avira\AntiVir Desktop\sysscan.avp
Reporting...........................: default
Primary action......................: Interactive
Secondary action....................: Ignore
Scan master boot sector.............: on
Scan boot sector....................: on
Boot sectors........................: C:, D:,
Process scan........................: on
Extended process scan...............: on
Scan registry.......................: on
Search for rootkits.................: on
Integrity checking of system files..: off
Scan all files......................: All files
Scan archives.......................: on
Limit recursion depth...............: 20
Smart extensions....................: on
Macrovirus heuristic................: on
File heuristic......................: extended
Skipped files.......................: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe, C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe,

Start of the scan: 08 January 2014  15:47

Start scanning boot sectors:
Boot sector 'HDD0(C:, D:)'
    [iNFO]      No virus was found!

Starting search for hidden objects.
Error in ARK library

The scan of running processes will be started:
Scan process 'svchost.exe' - '50' Module(s) have been scanned
Scan process 'svchost.exe' - '31' Module(s) have been scanned
Scan process 'svchost.exe' - '104' Module(s) have been scanned
Scan process 'svchost.exe' - '167' Module(s) have been scanned
Scan process 'svchost.exe' - '76' Module(s) have been scanned
Scan process 'svchost.exe' - '118' Module(s) have been scanned
Scan process 'RtkAudioService64.exe' - '32' Module(s) have been scanned
Scan process 'svchost.exe' - '71' Module(s) have been scanned
Scan process 'GFNEXSrv.exe' - '31' Module(s) have been scanned
Scan process 'spoolsv.exe' - '68' Module(s) have been scanned
Scan process 'sched.exe' - '58' Module(s) have been scanned
Scan process 'svchost.exe' - '85' Module(s) have been scanned
Scan process 'armsvc.exe' - '27' Module(s) have been scanned
Scan process 'avguard.exe' - '101' Module(s) have been scanned
Scan process 'apnmcp.exe' - '43' Module(s) have been scanned
Scan process 'HeciServer.exe' - '26' Module(s) have been scanned
Scan process 'jhi_service.exe' - '28' Module(s) have been scanned
Scan process 'TODDSrv.exe' - '19' Module(s) have been scanned
Scan process 'TecoService.exe' - '46' Module(s) have been scanned
Scan process 'wmiprvse.exe' - '31' Module(s) have been scanned
Scan process 'unsecapp.exe' - '23' Module(s) have been scanned
Scan process 'avshadow.exe' - '29' Module(s) have been scanned
Scan process 'avwebg7.exe' - '58' Module(s) have been scanned
Scan process 'svchost.exe' - '69' Module(s) have been scanned
Scan process 'IntelMeFWService.exe' - '22' Module(s) have been scanned
Scan process 'LMS.exe' - '28' Module(s) have been scanned
Scan process 'NASvc.exe' - '46' Module(s) have been scanned
Scan process 'SearchIndexer.exe' - '61' Module(s) have been scanned
Scan process 'UNS.exe' - '66' Module(s) have been scanned
Scan process 'wmpnetwk.exe' - '79' Module(s) have been scanned
Scan process 'TPCHSrv.exe' - '46' Module(s) have been scanned
Scan process 'TMachInfo.exe' - '42' Module(s) have been scanned
Scan process 'svchost.exe' - '51' Module(s) have been scanned
Scan process 'DllHost.exe' - '28' Module(s) have been scanned
Scan process 'mbamscheduler.exe' - '42' Module(s) have been scanned
Scan process 'mbamservice.exe' - '45' Module(s) have been scanned
Scan process 'dwm.exe' - '34' Module(s) have been scanned
Scan process 'RAVBg64.exe' - '45' Module(s) have been scanned
Scan process 'taskhostex.exe' - '47' Module(s) have been scanned
Scan process 'SynTPEnh.exe' - '45' Module(s) have been scanned
Scan process 'Explorer.EXE' - '239' Module(s) have been scanned
Scan process 'mbamgui.exe' - '47' Module(s) have been scanned
Scan process 'SYNTPHELPER.EXE' - '17' Module(s) have been scanned
Scan process 'igfxtray.exe' - '31' Module(s) have been scanned
Scan process 'hkcmd.exe' - '29' Module(s) have been scanned
Scan process 'igfxpers.exe' - '40' Module(s) have been scanned
Scan process 'RAVCpl64.exe' - '44' Module(s) have been scanned
Scan process 'TCrdMain_Win8.exe' - '62' Module(s) have been scanned
Scan process 'TecoResident.exe' - '45' Module(s) have been scanned
Scan process 'TPCHWMsg.exe' - '34' Module(s) have been scanned
Scan process 'SRSPanel_64.exe' - '45' Module(s) have been scanned
Scan process 'TosDIMonitor.exe' - '85' Module(s) have been scanned
Scan process 'avgnt.exe' - '95' Module(s) have been scanned
Scan process 'TBNotifier.exe' - '68' Module(s) have been scanned
Scan process 'jusched.exe' - '28' Module(s) have been scanned
Scan process 'ToshibaServiceStation.exe' - '73' Module(s) have been scanned
Scan process 'avcenter.exe' - '106' Module(s) have been scanned
Scan process 'SettingSyncHost.exe' - '41' Module(s) have been scanned
Scan process 'avscan.exe' - '108' Module(s) have been scanned
Scan process 'vssvc.exe' - '39' Module(s) have been scanned
Scan process 'svchost.exe' - '36' Module(s) have been scanned
Scan process 'SearchProtocolHost.exe' - '31' Module(s) have been scanned
Scan process 'SearchFilterHost.exe' - '26' Module(s) have been scanned
Scan process 'WUDFHost.exe' - '32' Module(s) have been scanned
Scan process 'wininit.exe' - '17' Module(s) have been scanned
Scan process 'lsass.exe' - '68' Module(s) have been scanned
Scan process 'WinLogon.exe' - '28' Module(s) have been scanned

Starting to scan executable files (registry):
The registry was scanned ( '1392' files ).


Starting the file scan:

Begin scan in 'C:\' <TI30992200A>
C:\swapfile.sys
  [WARNING]   The file could not be opened!
C:\Windows\Temp\a7be3bb6-e212-4c4b-ac07-f779ad1de6e7\Program Files\Common Files\Microsoft Shared\ink\tabskb.dll
  [WARNING]   The file could not be opened!
C:\Windows\Temp\a7be3bb6-e212-4c4b-ac07-f779ad1de6e7\Program Files\Common Files\Microsoft Shared\ink\TabTip.exe
  [WARNING]   The file could not be opened!
C:\Windows\Temp\a7be3bb6-e212-4c4b-ac07-f779ad1de6e7\Program Files\Common Files\Microsoft Shared\ink\TipBand.dll
  [WARNING]   The file could not be opened!
C:\Windows\Temp\a7be3bb6-e212-4c4b-ac07-f779ad1de6e7\Program Files\Common Files\Microsoft Shared\ink\TipRes.dll
  [WARNING]   The file could not be opened!
C:\Windows\Temp\a7be3bb6-e212-4c4b-ac07-f779ad1de6e7\Program Files\Common Files\Microsoft Shared\ink\tipresx.dll
  [WARNING]   The file could not be opened!
C:\Windows\Temp\a7be3bb6-e212-4c4b-ac07-f779ad1de6e7\Program Files\Common Files\Microsoft Shared\ink\tipskins.dll
  [WARNING]   The file could not be opened!
C:\Windows\Temp\a7be3bb6-e212-4c4b-ac07-f779ad1de6e7\Program Files\Common Files\Microsoft Shared\ink\tiptsf.dll
  [WARNING]   The file could not be opened!


End of the scan: 08 January 2014  16:35

________________________________________________________________________________
 

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