Jump to content

Random web pages wont load computer seems sick.

cadmando

By cadmando
in Resolved Malware Removal Logs

 Share

Recommended Posts

cadmando

cadmando

Posted
Posted

My computer seems to be sick, random web pages wont load. Can you take a look.

Thanks, Dan

 

.DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.10.2
Run by Gina at 20:21:47 on 2014-01-17
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8140.6107 [GMT -8:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\HP SimplePass 2012\TrueSuiteService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\Hpservice.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\HP SimplePass 2012\TouchControl.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\HP SimplePass 2012\BioMonitor.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k WbioSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
C:\Program Files (x86)\Google\Update\1.3.22.3\GoogleCrashHandler.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Google\Update\1.3.22.3\GoogleCrashHandler64.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\NIS.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar1.exe
C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar2.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe
C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\NIS.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\Adobe CEF Helper.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\Adobe CEF Helper.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\Adobe CEF Helper.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
mWinlogon: Userinit = userinit.exe,
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\IPS\ipsbho.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2012\IEBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\coieplg.dll
uRun: [AdobeBridge] <no file>
mRun: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
mRun: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
StartupFolder: C:\Users\Gina\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll




TCP: Interfaces\{0D9BA8D2-9526-4C7C-AD69-FC722A9A3178} : NameServer = 192.168.2.1
TCP: Interfaces\{0D9BA8D2-9526-4C7C-AD69-FC722A9A3178}\4416E6723702940786F6E6560253 : DHCPNameServer = 198.224.173.135 198.224.174.135
TCP: Interfaces\{0D9BA8D2-9526-4C7C-AD69-FC722A9A3178}\458656F646F62723 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{0D9BA8D2-9526-4C7C-AD69-FC722A9A3178}\84F6C6964616970294E6E60274F6C64656E60274164756 : DHCPNameServer = 8.8.4.4 8.8.8.8 4.2.2.2
TCP: Interfaces\{ABDADC49-DCE9-4922-810A-6341256AFBAF} : DHCPNameServer = 192.168.2.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - C:\Program Files (x86)\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn
x64-BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine64\21.1.0.18\CoIEPlg.dll
x64-BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2012\x64\IEBHO.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
x64-TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine64\21.1.0.18\CoIEPlg.dll
x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [setDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [intelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [bTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - <orphaned>
x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {0CE7EBAF-157D-4111-9146-057CB2A4023E} - msiexec /fu {0CE7EBAF-157D-4111-9146-057CB2A4023E} /qn
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1501000.012\SymDS64.sys [2013-11-18 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1501000.012\SymEFA64.sys [2013-11-18 1147480]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton Internet Security\NortonData\21.1.0.18\Definitions\BASHDefs\20140110.001\BHDrvx64.sys [2014-1-14 1526488]
R1 ccSet_NIS;NIS Settings Manager;C:\Windows\System32\drivers\NISx64\1501000.012\ccSetx64.sys [2013-11-18 162392]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton Internet Security\NortonData\21.1.0.18\Definitions\IPSDefs\20140116.001\IDSviA64.sys [2014-1-16 521944]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1501000.012\Ironx64.sys [2013-11-18 264280]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1501000.012\symnets.sys [2013-11-18 590936]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2013-1-23 89600]
R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2011-8-31 1166848]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-7-12 923984]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2011-7-12 1001808]
R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2011-6-3 134928]
R2 Fitbit Connect;Fitbit Connect Service;C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe [2013-2-25 1239584]
R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2012\TrueSuiteService.exe [2011-8-26 260424]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-8-10 197536]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-5-27 30520]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-12-23 13592]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-1-20 2413056]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2013-6-28 14624]
R2 jhi_service;Intel® Identity Protection Technology Host Interface Service;C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe [2011-2-24 212944]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\NIS.exe [2013-11-18 275696]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-12-23 2656536]
R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Virtual Adapter;C:\Windows\System32\drivers\AmpPal.sys [2011-8-8 299008]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2011-7-12 1321296]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\drivers\btmaux.sys [2011-7-6 52736]
R3 btmhsf;btmhsf;C:\Windows\System32\drivers\btmhsf.sys [2011-7-6 274944]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-11-22 137648]
R3 iBtFltCoex;iBtFltCoex;C:\Windows\System32\drivers\iBtFltCoex.sys [2011-7-6 59904]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-12-23 317440]
R3 iwdbus;IWD Bus Enumerator;C:\Windows\System32\drivers\iwdbus.sys [2011-8-5 25496]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2011-6-10 91648]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2011-6-10 208896]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-1-20 338536]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-12-23 428136]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Protocol;C:\Windows\System32\drivers\AmpPal.sys [2011-8-8 299008]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-12-12 111616]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\Windows\System32\drivers\intelaud.sys [2011-8-5 34200]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-7-27 340240]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2014-1-14 19456]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-1-14 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2014-1-14 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-1-8 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
ShellExec: dreamweaver.exe: Open="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC\dreamweaver.exe", "%1"
.
=============== Created Last 30 ================
.
2014-01-18 02:47:39 -------- d-----w- C:\Windows\pss
2014-01-15 21:14:30 -------- d-----w- C:\Users\Gina\AppData\Local\ElevatedDiagnostics
2014-01-15 19:04:18 -------- d-----w- C:\Windows\ERUNT
2014-01-15 18:40:08 -------- d-----w- C:\AdwCleaner
2014-01-15 15:53:49 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2014-01-15 15:53:49 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys
2014-01-15 15:53:49 53248 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2014-01-15 15:53:49 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2014-01-15 15:53:49 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys
2014-01-15 15:53:49 3156480 ----a-w- C:\Windows\System32\win32k.sys
2014-01-15 15:53:49 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2014-01-15 15:53:49 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2014-01-15 15:53:48 376768 ----a-w- C:\Windows\System32\drivers\netio.sys
2014-01-15 02:14:46 -------- d-----w- C:\Program Files (x86)\ESET
2014-01-14 16:44:47 514560 ----a-w- C:\Windows\SysWow64\qdvd.dll
2014-01-14 16:44:47 366592 ----a-w- C:\Windows\System32\qdvd.dll
2014-01-14 16:31:01 -------- d-----w- C:\Windows\Migration
2014-01-05 02:03:01 -------- d-----w- C:\kiosk
2014-01-05 02:02:55 -------- d-----w- C:\temp2
2014-01-05 02:02:33 -------- d-----w- C:\Users\Gina\AppData\Roaming\Worksimaging
.
==================== Find3M  ====================
.
2013-12-11 15:10:38 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-11 15:10:38 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-26 10:19:07 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2013-11-26 10:18:23 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2013-11-26 09:48:07 66048 ----a-w- C:\Windows\System32\iesetup.dll
2013-11-26 09:46:25 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2013-11-26 09:23:02 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-11-26 09:18:39 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-11-26 09:18:09 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2013-11-26 09:16:57 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2013-11-26 08:35:02 5769216 ----a-w- C:\Windows\System32\jscript9.dll
2013-11-26 08:28:16 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2013-11-26 08:16:12 4243968 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-11-26 08:02:16 1995264 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-11-26 07:32:06 1928192 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-11-26 07:07:57 2334208 ----a-w- C:\Windows\System32\wininet.dll
2013-11-26 06:33:33 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-11-23 18:26:20 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll
2013-11-23 17:47:34 465920 ----a-w- C:\Windows\System32\WMPhoto.dll
2013-11-19 04:08:40 177752 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-11-12 02:23:09 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-11-12 02:07:29 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-10-30 02:32:01 335360 ----a-w- C:\Windows\System32\msieftp.dll
2013-10-30 02:19:52 301568 ----a-w- C:\Windows\SysWow64\msieftp.dll
.
============= FINISH: 20:22:22.83 ===============
 

 

 

 

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 1/7/2012 12:20:20 PM
System Uptime: 1/17/2014 8:03:47 PM (0 hours ago)
.
Motherboard: Hewlett-Packard |  | 17FC
Processor: Intel® Core i7-2670QM CPU @ 2.20GHz | CPU1 | 2201/1333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 907 GiB total, 751.511 GiB free.
D: is FIXED (NTFS) - 20 GiB total, 2.195 GiB free.
E: is FIXED (FAT32) - 4 GiB total, 3.943 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Lexmark X422
Device ID: ROOT\IMAGE\0000
Manufacturer: Lexmark
Name: Lexmark X422
PNP Device ID: ROOT\IMAGE\0000
Service: usbscan
.
==== System Restore Points ===================
.
RP168: 1/15/2014 7:52:09 AM - Removed Evernote v. 4.2.3
RP169: 1/15/2014 10:31:29 AM - Installed HiJackThis
RP170: 1/15/2014 10:34:33 AM - Removed HiJackThis
RP171: 1/15/2014 10:35:07 AM - Removed Citrix Online Launcher
RP172: 1/15/2014 7:23:35 PM - Windows Update
.
==== Installed Programs ======================
.
123CopyDVDGold
Adobe AIR
Adobe Creative Cloud
Adobe Dreamweaver CC
Adobe Flash Player 11 ActiveX
Adobe Photoshop CS6
Adobe Reader X (10.1.8) MUI
Adobe Shockwave Player 11.6
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AuthenTec TrueAPI
BELKIN F5U109
Blio
Bonjour
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
ESET Online Scanner v3
ESU for Microsoft Windows 7 SP1
FileZilla Client 3.7.3
Fitbit Connect
Garmin MapSource
Garmin Trip and Waypoint Manager v5
Garmin USB Drivers
Google Chrome
Google Earth
Google Update Helper
Hewlett-Packard ACLM.NET v1.2.1.1
HP 3D DriveGuard
HP Application Assistant
HP Auto
HP Client Services
HP CoolSense
HP Customer Experience Enhancements
HP Documentation
HP Launch Box
HP MovieStore
HP Officejet 6500 E710n-z Basic Device Software
HP On Screen Display
HP Power Manager
HP Quick Launch
HP Recovery Manager
HP Security Assistant
HP Setup
HP Setup Manager
HP SimplePass 2012
HP Software Framework
HP Support Assistant
IDT Audio
Intel PROSet Wireless
Intel® Control Center
Intel® Identity Protection Technology 1.1.2.0
Intel® Management Engine Components
Intel® Processor Graphics
Intel® PROSet/Wireless Software for Bluetooth® Technology
Intel® PROSet/Wireless WiFi Software
Intel® Rapid Storage Technology
Intel® WiDi
Intel® Wireless Display
iTunes
Java 7 Update 10
Java Auto Updater
Junk Mail filter update
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
Microsoft_VC80_CRT_x86
Microsoft_VC90_CRT_x86
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Norton Internet Security
opensource
OverDrive Media Console
PDF Settings CS6
PlayReady PC Runtime x86
QuickBooks Pro 2008
Realtek Ethernet Controller Driver
Realtek PCIE Card Reader
Recuva
Renesas Electronics USB 3.0 Host Controller Driver
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SupportSoft Assisted Service
swMSM
Synaptics TouchPad Driver
System Requirements Lab for Intel
TurboTax 2011
TurboTax 2011 WinPerFedFormset
TurboTax 2011 WinPerReleaseEngine
TurboTax 2011 WinPerTaxSupport
TurboTax 2011 wrapper
TurboTax 2012
TurboTax 2012 WinPerFedFormset
TurboTax 2012 WinPerReleaseEngine
TurboTax 2012 WinPerTaxSupport
TurboTax 2012 wrapper
TurboTax 2013
TurboTax 2013 WinPerFedFormset
TurboTax 2013 WinPerReleaseEngine
TurboTax 2013 WinPerTaxSupport
TurboTax 2013 wrapper
U232 P9/P25 13.2.98
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Validity WBF DDK
VIP Access SDK (1.0.1.2)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (06/03/2009 2.3.0.0)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
XAMPP
.
==== Event Viewer Messages From Past Week ========
.
1/17/2014 6:49:09 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  BHDrvx64 ccSet_NIS discache eeCtrl IDSVia64 spldr SRTSP SRTSPX SymIRON SymNetS Wanarpv6
1/17/2014 6:49:08 PM, Error: Service Control Manager [7001]  - The Task Scheduler service depends on the Windows Event Log service which failed to start because of the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
1/17/2014 4:57:08 PM, Error: Tcpip [4199]  - The system detected an address conflict for IP address 0.0.0.0 with the system having network hardware address 00-00-00-00-00-00. Network operations on this system may be disrupted as a result.
1/17/2014 3:30:34 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID  {D3DCB472-7261-43CE-924B-0704BD730D5F}  and APPID  {D3DCB472-7261-43CE-924B-0704BD730D5F}  to the user Gina-HP\Gina SID (S-1-5-21-1816137877-1536799193-1188218932-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
1/17/2014 3:30:34 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID  {145B4335-FE2A-4927-A040-7C35AD3180EF}  and APPID  {145B4335-FE2A-4927-A040-7C35AD3180EF}  to the user Gina-HP\Gina SID (S-1-5-21-1816137877-1536799193-1188218932-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
1/17/2014 1:58:58 PM, Error: Schannel [36888]  - The following fatal alert was generated: 43. The internal error state is 252.
1/15/2014 11:17:08 AM, Error: Service Control Manager [7023]  - The Superfetch service terminated with the following error:  The data is invalid.
.
==== End Of File ===========================

 

.
 

Link to post
Share on other sites
  • Staff
gringo_pr

gringo_pr

Posted
  • Staff
Posted

Hello cadmando

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo

Link to post
Share on other sites
  • Staff
gringo_pr

gringo_pr

Posted
  • Staff
Posted

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.