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Welcome to the forum, please start HERE

Post back the 2 logs here.....DDS.txt and Attach.txt (DDS won't run on W8)

(please don't put logs in code or quotes and use the default font)

(Please don't forget to run the RogueKiller scan below)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running, please create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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DDS (Ver_2012-11-20.01) - NTFS_AMD64 

Internet Explorer: 11.0.9600.16428

Run by Pat at 18:07:42 on 2014-01-17

Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2815.1102 [GMT -5:00]

.

AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}

AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}

SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}

FW: avast! Antivirus *Disabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}

.

============== Running Processes ===============

.

C:\PROGRA~2\AVG\AVG2014\avgrsa.exe

C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\AVAST Software\Avast\AvastSvc.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\System32\svchost.exe -k NetworkService

C:\Program Files\Array Networks\Common\8,4,6,40\arr_isrv.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Array Networks\Array SSL VPN\8,4,6,40\arr_srvs.exe

C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe

C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe

C:\Program Files\Belkin\Belkin USB Print and Storage Center\BkBackupScheduler.exe

C:\Program Files\Belkin\Belkin USB Print and Storage Center\Bkapcs.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\Juniper Networks\Common Files\dsNcService.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe

C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe

C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Windows\system32\PrintIsolationHost.exe

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

c:\Program Files\Microsoft Security Client\NisSrv.exe

C:\Windows\system32\svchost.exe -k HPService

C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\System32\WUDFHost.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files (x86)\Hewlett-Packard\HP Print View Software\HP Print View Resource Center\HPPrintViewResourceCenter.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files (x86)\eMachines\Hotkey Utility\HotkeyUtility.exe

C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\AVG\AVG2014\avgui.exe

C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Program Files\Belkin\Belkin USB Print and Storage Center\connect.exe

C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinSetup.exe

C:\Program Files (x86)\Belkin\Router Setup and Monitor\dlnaPlugin.exe

C:\Program Files\NVIDIA Corporation\Display\nvtray.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Program Files (x86)\Safari\Safari.exe

C:\Program Files (x86)\Safari\Apple Application Support\WebKit2WebProcess.exe

c:\Program Files\Microsoft Security Client\MpCmdRun.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.


uSearch Bar = Preserve






uProxyServer = hxxp=127.0.0.1:49374

mURLSearchHooks: D-Link Toolbar Search Class: {e917fc61-7f80-4f1f-a882-cdffffbe4c8d} - C:\Program Files (x86)\D-Link Toolbar\dlinktb.dll

dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>

mWinlogon: Userinit = userinit.exe,

BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: D-Link Toolbar: {61874DFA-9ADF-44E5-8E61-F3913707E7D7} - C:\Program Files (x86)\D-Link Toolbar\dlinktb.dll

TB: D-Link Toolbar: {61874dfa-9adf-44e5-8e61-f3913707e7d7} - C:\Program Files (x86)\D-Link Toolbar\dlinktb.dll

TB: WebEx Productivity Tools: {90E2BA2E-DD1B-4cde-9134-7A8B86D33CA7} - C:\Program Files (x86)\WebEx\Productivity Tools\ptonecli.dll

TB: Bing Bar: {eec0f710-38b5-4aba-99bf-ec87564a4e13} - 

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: avast! Online Security: {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [ROC_ROC_APR2013_AV] C:\Users\Pat\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid 592420606c4a47d69563d16f6ba38816-198f9ef7945009c34281ca391ec8f2940a409051 --CMPID ROC_APR2013_AV --CMPIDEXTRA 2012

mRun: [Hotkey Utility] C:\Program Files (x86)\eMachines\Hotkey Utility\HotkeyUtility.exe

mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot

mRun: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY

mRun: [instaLAN] "C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" startup

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui

StartupFolder: C:\Users\Pat\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\HPPRIN~1.LNK - C:\Program Files (x86)\Hewlett-Packard\HP Print View Software\HP Print View Resource Center\HPPrintViewResourceCenter.exe

StartupFolder: C:\Users\Pat\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\HP_742~1.LNK - C:\Program Files (x86)\HP\csiInstaller\74280B5D-A0AF-46c5-9C85-D9EA078262F1\Setup.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: HideSCAHealth = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

mPolicies-System: PromptOnSecureDesktop = dword:0

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

Trusted Zone: clonewarsadventures.com

Trusted Zone: freerealms.com

Trusted Zone: soe.com

Trusted Zone: sony.com

Trusted Zone: turbotax.com










TCP: NameServer = 192.168.2.1

TCP: Interfaces\{CE8789A5-E15B-4335-B643-5CE18BC80551} : DHCPNameServer = 192.168.2.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - 

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome





x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll

x64-BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-TB: WebEx Productivity Tools: {90E2BA2E-DD1B-4cde-9134-7A8B86D33CA7} - C:\Program Files (x86)\WebEx\Productivity Tools\ptonecli64.dll

x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-TB: avast! Online Security: {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch

x64-Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll


x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - 

x64-Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 aswRvrt;avast! Revert;C:\Windows\System32\drivers\aswRvrt.sys [2013-12-5 65776]

R0 aswVmm;avast! VM Monitor;C:\Windows\System32\drivers\aswVmm.sys [2013-12-5 207904]

R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-10-24 194872]

R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-10-31 294712]

R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-10-1 123704]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-9-10 31544]

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]

R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-12-5 1034464]

R1 aswSP;aswSP;C:\Windows\System32\drivers\aswsp.sys [2013-12-5 422216]

R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\drivers\avgdiska.sys [2013-11-5 150808]

R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-11-4 240920]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-10-31 212280]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-8-1 251192]

R1 NEOFLTR_650_16339;Juniper Networks TDI Filter Driver (NEOFLTR_650_16339);C:\Windows\System32\drivers\NEOFLTR_650_16339.SYS [2011-6-10 100472]

R2 Array_Utility_Service8.4.6.40;Array Utility Service 8,4,6,40;C:\Program Files\Array Networks\Common\8,4,6,40\arr_isrv.exe [2012-6-21 402864]

R2 ArraySSL_VPN_Service8.4.6.40;Array SSL VPN Service 8,4,6,40;C:\Program Files\Array Networks\Array SSL VPN\8,4,6,40\arr_srvs.exe [2012-6-21 279984]

R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-12-5 78648]

R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2014-1-5 50344]

R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2013-11-11 3478544]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2013-9-24 348008]

R2 Belkin Local Backup Service;Belkin Local Backup Service;C:\Program Files\Belkin\Belkin USB Print and Storage Center\BkBackupScheduler.exe [2012-1-10 181760]

R2 Belkin Network USB Helper;Belkin Network USB Helper;C:\Program Files\Belkin\Belkin USB Print and Storage Center\Bkapcs.exe [2012-1-10 55296]

R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]

R2 Greg_Service;GRegService;C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe [2009-8-28 1150496]

R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 134944]

R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]

R2 Updater Service;Updater Service;C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe [2010-6-7 243232]

R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE [2012-2-10 240408]

R3 LEqdUsb;Logitech SetPoint Unifying KMDF USB Filter;C:\Windows\System32\drivers\LEqdUsb.sys [2009-6-17 74256]

R3 LHidEqd;Logitech SetPoint Unifying KMDF HID Filter;C:\Windows\System32\drivers\LHidEqd.sys [2009-6-17 13328]

R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]

R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]

R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]

R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]

R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]

R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]

R3 sxuptp;SXUPTP Driver;C:\Windows\System32\drivers\sxuptp.sys [2012-1-10 291352]

S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE [2012-2-10 193816]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;C:\Windows\System32\drivers\ssadadb.sys [2011-9-18 36328]

S3 aswStm;aswStm;C:\Windows\System32\drivers\aswstm.sys [2014-1-5 79672]

S3 ATP;Array Networks SSL VPN Driver;C:\Windows\System32\drivers\atpdrvr.sys [2012-6-21 19968]

S3 AVG Security Toolbar Service;AVG Security Toolbar Service;C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe --> C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe [?]

S3 HPFXBULKLEDM;HPFXBULKLEDM;C:\Windows\System32\drivers\hppdbulkio.sys [2010-10-3 22040]

S3 HPFXFAX;HPFXFAX;C:\Windows\System32\drivers\hppdfaxio.sys [2012-2-9 23576]

S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-12-15 111616]

S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\Windows\System32\drivers\ssadbus.sys [2011-9-18 125416]

S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);C:\Windows\System32\drivers\ssadmdfl.sys [2011-9-18 16872]

S3 ssadmdm;SAMSUNG Android USB Modem Drivers;C:\Windows\System32\drivers\ssadmdm.sys [2011-9-18 159208]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-7-8 59392]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-2-15 52736]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-2-18 1255736]

.

=============== Created Last 30 ================

.

2014-01-17 08:43:08 10315576 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{8131C1A0-1E91-449B-8F25-8D4ACDB8A70A}\mpengine.dll

2014-01-16 05:08:33 10315576 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2014-01-15 12:55:23 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys

2014-01-15 12:55:23 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys

2014-01-15 12:55:23 53248 ----a-w- C:\Windows\System32\drivers\usbehci.sys

2014-01-15 12:55:23 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys

2014-01-15 12:55:23 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys

2014-01-15 12:55:23 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys

2014-01-15 12:55:23 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys

2014-01-15 12:55:22 3156480 ----a-w- C:\Windows\System32\win32k.sys

2014-01-15 12:55:20 376768 ----a-w- C:\Windows\System32\drivers\netio.sys

2014-01-15 04:40:36 0 ----a-w- C:\Windows\SysWow64\shoA748.tmp

2014-01-15 04:17:57 -------- d-----w- C:\FRST

2014-01-15 04:14:52 233056 ----a-w- C:\Windows\System32\drivers\33509933.sys

2014-01-15 02:49:22 -------- d-----w- C:\Program Files\CCleaner

2014-01-05 22:50:54 79672 ----a-w- C:\Windows\System32\drivers\aswstm.sys

.

==================== Find3M  ====================

.

2014-01-08 22:50:58 439648 ----a-w- C:\Windows\System32\drivers\aswndisflt.sys

2014-01-05 22:50:25 207904 ----a-w- C:\Windows\System32\drivers\aswVmm.sys

2014-01-05 22:50:25 1034464 ----a-w- C:\Windows\System32\drivers\aswSnx.sys

2014-01-05 22:50:24 78648 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys

2014-01-05 22:50:23 43152 ----a-w- C:\Windows\avastSS.scr

2013-12-14 08:14:02 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe

2013-12-14 08:14:02 194048 ----a-w- C:\Windows\SysWow64\elshyph.dll

2013-12-11 23:49:28 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-12-11 23:49:28 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-12-11 23:49:09 9293192 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe

2013-12-05 12:35:24 65776 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys

2013-12-05 12:35:23 92544 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys

2013-11-26 10:19:07 2724864 ----a-w- C:\Windows\System32\mshtml.tlb

2013-11-26 10:18:23 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll

2013-11-26 09:48:07 66048 ----a-w- C:\Windows\System32\iesetup.dll

2013-11-26 09:46:25 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll

2013-11-26 09:23:02 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-11-26 09:18:39 139264 ----a-w- C:\Windows\System32\ieUnatt.exe

2013-11-26 09:18:09 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe

2013-11-26 09:16:57 708608 ----a-w- C:\Windows\System32\jscript9diag.dll

2013-11-26 08:35:02 5769216 ----a-w- C:\Windows\System32\jscript9.dll

2013-11-26 08:28:16 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll

2013-11-26 08:16:12 4243968 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-11-26 08:02:16 1995264 ----a-w- C:\Windows\System32\inetcpl.cpl

2013-11-26 07:32:06 1928192 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2013-11-26 07:07:57 2334208 ----a-w- C:\Windows\System32\wininet.dll

2013-11-26 06:33:33 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-11-23 18:26:20 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll

2013-11-23 17:47:34 465920 ----a-w- C:\Windows\System32\WMPhoto.dll

2013-11-19 10:21:41 267936 ------w- C:\Windows\System32\MpSigStub.exe

2013-11-12 02:23:09 2048 ----a-w- C:\Windows\System32\tzres.dll

2013-11-12 02:07:29 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2013-11-06 02:55:48 150808 ----a-w- C:\Windows\System32\drivers\avgdiska.sys

2013-11-05 02:52:42 240920 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys

2013-11-01 04:00:18 212280 ----a-w- C:\Windows\System32\drivers\avgldx64.sys

2013-11-01 03:49:46 294712 ----a-w- C:\Windows\System32\drivers\avgloga.sys

2013-10-30 02:32:01 335360 ----a-w- C:\Windows\System32\msieftp.dll

2013-10-30 02:19:52 301568 ----a-w- C:\Windows\SysWow64\msieftp.dll

2013-10-25 03:25:58 194872 ----a-w- C:\Windows\System32\drivers\avgidsha.sys

.

============= FINISH: 18:10:07.87 ===============
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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium 

Boot Device: \Device\HarddiskVolume2

Install Date: 2/16/2011 6:49:19 PM

System Uptime: 1/16/2014 3:22:25 AM (39 hours ago)

.

Motherboard: eMachines |  | EL1352

Processor: AMD Athlon II 170u Processor | CPU 1 | 2000/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 281 GiB total, 176.209 GiB free.

D: is CDROM (UDF)

E: is Removable

F: is Removable

G: is Removable

H: is Removable

I: is FIXED (NTFS) - 932 GiB total, 624.595 GiB free.

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}

Description: Officejet Pro 8600

Device ID: ROOT\MULTIFUNCTION\0000

Manufacturer: HP

Name: Officejet Pro 8600

PNP Device ID: ROOT\MULTIFUNCTION\0000

Service: 

.

Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}

Description: PS/2 Mouse

Device ID: ACPI\PNP0F03\4&5532EA8&0

Manufacturer: Logitech

Name: PS/2 Mouse

PNP Device ID: ACPI\PNP0F03\4&5532EA8&0

Service: i8042prt

.

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Array Networks SSL VPN Adapter

Device ID: ROOT\NET\0000

Manufacturer: Array Networks

Name: Array Networks SSL VPN Adapter

PNP Device ID: ROOT\NET\0000

Service: ATP

.

==== System Restore Points ===================

.

RP387: 1/15/2014 7:22:11 AM - Windows Backup

RP388: 1/15/2014 2:24:29 PM - Windows Backup

RP389: 1/15/2014 2:24:53 PM - avast! antivirus system restore point

RP390: 1/15/2014 3:47:03 PM - Windows Backup

RP391: 1/15/2014 4:59:41 PM - Windows Backup

RP392: 1/16/2014 12:07:43 AM - Windows Update

RP393: 1/16/2014 3:00:22 AM - Windows Update

RP394: 1/16/2014 9:56:51 PM - Windows Backup

.

==== Installed Programs ======================

.

64 Bit HP CIO Components Installer

Acrobat.com

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.9)

Adobe Shockwave Player 11.5

Advertising Center

AnswerWorks 5.0 English Runtime

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Array Networks SSL VPN Client 8,4,6,40 (Array Networks)

avast! Free Antivirus

AVG 2014

Bejeweled 2 Deluxe

Belkin Setup and Router Monitor

Belkin USB Print and Storage Center

Bing Bar

Bing Rewards Client Installer

Blackhawk Striker 2

Bob the Builder Can-Do-Zoo

Bonjour

Build-a-lot 2

Canon MP250 series MP Drivers

CCleaner

CDDRV_Installer

Cisco WebEx Meetings

Citrix XenApp Plugin for Hosted Apps

CyberLink PowerDVD 9

D-Link Toolbar

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

eBay Worldwide

eMachines Game Console

eMachines Games

eMachines Recovery Management

eMachines Registration

eMachines ScreenSaver

eMachines Updater

erLT

Escape Rosecliff Island

Faerie Solitaire

FATE - The Traitor Soul

Free Realms

FrostWire 4.21.5

Google Chrome

Google Earth

Google Toolbar for Internet Explorer

Google Update Helper

Hewlett-Packard ACLM.NET v1.1.0.0

Hotkey Utility

HP FWUpdateEDO2

HP Officejet Pro 8600 Basic Device Software

HP Officejet Pro 8600 Help

HP Officejet Pro 8600 Product Improvement Study

HP Print View Software

HP Product Detection

HP Update

HPDiagnosticAlert

I.R.I.S. OCR

iCloud

Identity Card

ImagXpress

iSEEK AnswerWorks English Runtime

iTunes

Java 6 Update 26

Java 7 Update 5 (64-bit)

Jewel Quest Solitaire 3

Juniper Networks Network Connect 6.0.0

Juniper Networks Network Connect 7.1.0

Juniper Networks Secure Application Manager

Juniper Networks Setup Client Activex Control

Junk Mail filter update

KhalInstallWrapper

Logitech SetPoint

LSI PCI-SV92EX Soft Modem

Malwarebytes Anti-Malware version 1.75.0.1300

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Choice Guard

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Student 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219

MobileMe Control Panel

Monopoly

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - Lost in Los Angeles

Nero 9 Essentials

Nero ControlCenter

Nero DiscSpeed

Nero DiscSpeed Help

Nero DriveSpeed

Nero DriveSpeed Help

Nero Express Help

Nero InfoTool

Nero InfoTool Help

Nero Installer

Nero Online Upgrade

Nero StartSmart

Nero StartSmart Help

Nero StartSmart OEM

NeroExpress

neroxml

NVIDIA Control Panel 307.83

NVIDIA Display Control Panel

NVIDIA Drivers

NVIDIA ForceWare Network Access Manager

NVIDIA Graphics Driver 307.83

NVIDIA Install Application

NVIDIA Update 1.10.8

NVIDIA Update Components

Penguins!

Pepakura Designer 3

Pepakura Viewer 3

Plants vs. Zombies

Polar Bowler

Polar Golfer

PVSonyDll

Quicken 2010

Quicken 2013

QuickTime

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealPlayer

Realtek High Definition Audio Driver

RealUpgrade 1.1

Roblox for Pat

Safari

SAMSUNG USB Driver for Mobile Phones

ScorpionSaver

Scrabble Plus

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)

Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition

Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition

SmartMusic 2011a

The Price is Right

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2836939v3)

Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition

Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition

Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition

Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition

Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition

Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition

Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition

Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition

Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition

Verizon Wireless Software Utility Application for Android - Samsung

Video Mover

Virtual Families

Virtual Villagers - A New Home

Visual Studio 2008 x64 Redistributables

Visual Studio 2010 x64 Redistributables

Visual Studio 2012 x64 Redistributables

Visual Studio 2012 x86 Redistributables

WebEx Productivity Tools

Welcome Center

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mail

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

Yahoo! Detect

Yahtzee

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

1/17/2014 5:13:22 PM, Error: Microsoft-Windows-DNS-Client [1012]  - There was an error while attempting to read the local hosts file.

1/15/2014 2:28:06 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avast! Firewall service.

1/14/2014 7:03:59 PM, Error: Service Control Manager [7001]  - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 7:03:22 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  aswRvrt aswSnx aswSP aswVmm Avgdiska AVGIDSDriver Avgldx64 discache MpFilter spldr Wanarpv6

1/14/2014 11:51:50 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

1/14/2014 11:51:49 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:   Previous Signature Version: 1.165.1783.0   Update Source: Microsoft Update Server   Update Stage: Search   Source Path: Default URL   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:   Previous Engine Version: 1.1.10201.0   Error code: 0x8007043c   Error description: This service cannot be started in Safe Mode 

1/14/2014 11:51:49 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

1/14/2014 11:42:52 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

1/14/2014 11:42:50 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

1/14/2014 11:42:44 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

1/14/2014 11:41:36 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD aswNdisFlt aswRdr aswRvrt aswSnx aswSP aswVmm Avgdiska AVGIDSDriver Avgldx64 Avgtdia DfsC discache MpFilter NEOFLTR_650_16339 NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Microsoft Network Inspection System service depends on the Microsoft Malware Protection Driver service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 10:32:52 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

.

==== End Of File ===========================
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Please download Farbar Recovery Scan Tool and save it to a folder. (use correct version for your system.....Which system am I using?)

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
If the logs are large, you can attach them:

To attach a log:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

MrC

Link to post
Share on other sites

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium 

Boot Device: \Device\HarddiskVolume2

Install Date: 2/16/2011 6:49:19 PM

System Uptime: 1/16/2014 3:22:25 AM (39 hours ago)

.

Motherboard: eMachines |  | EL1352

Processor: AMD Athlon II 170u Processor | CPU 1 | 2000/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 281 GiB total, 176.209 GiB free.

D: is CDROM (UDF)

E: is Removable

F: is Removable

G: is Removable

H: is Removable

I: is FIXED (NTFS) - 932 GiB total, 624.595 GiB free.

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}

Description: Officejet Pro 8600

Device ID: ROOT\MULTIFUNCTION\0000

Manufacturer: HP

Name: Officejet Pro 8600

PNP Device ID: ROOT\MULTIFUNCTION\0000

Service: 

.

Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}

Description: PS/2 Mouse

Device ID: ACPI\PNP0F03\4&5532EA8&0

Manufacturer: Logitech

Name: PS/2 Mouse

PNP Device ID: ACPI\PNP0F03\4&5532EA8&0

Service: i8042prt

.

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Array Networks SSL VPN Adapter

Device ID: ROOT\NET\0000

Manufacturer: Array Networks

Name: Array Networks SSL VPN Adapter

PNP Device ID: ROOT\NET\0000

Service: ATP

.

==== System Restore Points ===================

.

RP387: 1/15/2014 7:22:11 AM - Windows Backup

RP388: 1/15/2014 2:24:29 PM - Windows Backup

RP389: 1/15/2014 2:24:53 PM - avast! antivirus system restore point

RP390: 1/15/2014 3:47:03 PM - Windows Backup

RP391: 1/15/2014 4:59:41 PM - Windows Backup

RP392: 1/16/2014 12:07:43 AM - Windows Update

RP393: 1/16/2014 3:00:22 AM - Windows Update

RP394: 1/16/2014 9:56:51 PM - Windows Backup

.

==== Installed Programs ======================

.

64 Bit HP CIO Components Installer

Acrobat.com

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.9)

Adobe Shockwave Player 11.5

Advertising Center

AnswerWorks 5.0 English Runtime

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Array Networks SSL VPN Client 8,4,6,40 (Array Networks)

avast! Free Antivirus

AVG 2014

Bejeweled 2 Deluxe

Belkin Setup and Router Monitor

Belkin USB Print and Storage Center

Bing Bar

Bing Rewards Client Installer

Blackhawk Striker 2

Bob the Builder Can-Do-Zoo

Bonjour

Build-a-lot 2

Canon MP250 series MP Drivers

CCleaner

CDDRV_Installer

Cisco WebEx Meetings

Citrix XenApp Plugin for Hosted Apps

CyberLink PowerDVD 9

D-Link Toolbar

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

eBay Worldwide

eMachines Game Console

eMachines Games

eMachines Recovery Management

eMachines Registration

eMachines ScreenSaver

eMachines Updater

erLT

Escape Rosecliff Island

Faerie Solitaire

FATE - The Traitor Soul

Free Realms

FrostWire 4.21.5

Google Chrome

Google Earth

Google Toolbar for Internet Explorer

Google Update Helper

Hewlett-Packard ACLM.NET v1.1.0.0

Hotkey Utility

HP FWUpdateEDO2

HP Officejet Pro 8600 Basic Device Software

HP Officejet Pro 8600 Help

HP Officejet Pro 8600 Product Improvement Study

HP Print View Software

HP Product Detection

HP Update

HPDiagnosticAlert

I.R.I.S. OCR

iCloud

Identity Card

ImagXpress

iSEEK AnswerWorks English Runtime

iTunes

Java 6 Update 26

Java 7 Update 5 (64-bit)

Jewel Quest Solitaire 3

Juniper Networks Network Connect 6.0.0

Juniper Networks Network Connect 7.1.0

Juniper Networks Secure Application Manager

Juniper Networks Setup Client Activex Control

Junk Mail filter update

KhalInstallWrapper

Logitech SetPoint

LSI PCI-SV92EX Soft Modem

Malwarebytes Anti-Malware version 1.75.0.1300

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Choice Guard

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Student 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219

MobileMe Control Panel

Monopoly

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - Lost in Los Angeles

Nero 9 Essentials

Nero ControlCenter

Nero DiscSpeed

Nero DiscSpeed Help

Nero DriveSpeed

Nero DriveSpeed Help

Nero Express Help

Nero InfoTool

Nero InfoTool Help

Nero Installer

Nero Online Upgrade

Nero StartSmart

Nero StartSmart Help

Nero StartSmart OEM

NeroExpress

neroxml

NVIDIA Control Panel 307.83

NVIDIA Display Control Panel

NVIDIA Drivers

NVIDIA ForceWare Network Access Manager

NVIDIA Graphics Driver 307.83

NVIDIA Install Application

NVIDIA Update 1.10.8

NVIDIA Update Components

Penguins!

Pepakura Designer 3

Pepakura Viewer 3

Plants vs. Zombies

Polar Bowler

Polar Golfer

PVSonyDll

Quicken 2010

Quicken 2013

QuickTime

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealPlayer

Realtek High Definition Audio Driver

RealUpgrade 1.1

Roblox for Pat

Safari

SAMSUNG USB Driver for Mobile Phones

ScorpionSaver

Scrabble Plus

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)

Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition

Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition

SmartMusic 2011a

The Price is Right

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2836939v3)

Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition

Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition

Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition

Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition

Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition

Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition

Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition

Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition

Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition

Verizon Wireless Software Utility Application for Android - Samsung

Video Mover

Virtual Families

Virtual Villagers - A New Home

Visual Studio 2008 x64 Redistributables

Visual Studio 2010 x64 Redistributables

Visual Studio 2012 x64 Redistributables

Visual Studio 2012 x86 Redistributables

WebEx Productivity Tools

Welcome Center

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mail

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

Yahoo! Detect

Yahtzee

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

1/17/2014 5:13:22 PM, Error: Microsoft-Windows-DNS-Client [1012]  - There was an error while attempting to read the local hosts file.

1/15/2014 2:28:06 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avast! Firewall service.

1/14/2014 7:03:59 PM, Error: Service Control Manager [7001]  - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 7:03:22 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  aswRvrt aswSnx aswSP aswVmm Avgdiska AVGIDSDriver Avgldx64 discache MpFilter spldr Wanarpv6

1/14/2014 11:51:50 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

1/14/2014 11:51:49 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:   Previous Signature Version: 1.165.1783.0   Update Source: Microsoft Update Server   Update Stage: Search   Source Path: Default URL   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:   Previous Engine Version: 1.1.10201.0   Error code: 0x8007043c   Error description: This service cannot be started in Safe Mode 

1/14/2014 11:51:49 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

1/14/2014 11:42:52 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

1/14/2014 11:42:50 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

1/14/2014 11:42:44 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

1/14/2014 11:41:36 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD aswNdisFlt aswRdr aswRvrt aswSnx aswSP aswVmm Avgdiska AVGIDSDriver Avgldx64 Avgtdia DfsC discache MpFilter NEOFLTR_650_16339 NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Microsoft Network Inspection System service depends on the Microsoft Malware Protection Driver service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 10:32:52 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

.

==== End Of File ===========================
Link to post
Share on other sites

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium 

Boot Device: \Device\HarddiskVolume2

Install Date: 2/16/2011 6:49:19 PM

System Uptime: 1/16/2014 3:22:25 AM (39 hours ago)

.

Motherboard: eMachines |  | EL1352

Processor: AMD Athlon II 170u Processor | CPU 1 | 2000/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 281 GiB total, 176.209 GiB free.

D: is CDROM (UDF)

E: is Removable

F: is Removable

G: is Removable

H: is Removable

I: is FIXED (NTFS) - 932 GiB total, 624.595 GiB free.

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}

Description: Officejet Pro 8600

Device ID: ROOT\MULTIFUNCTION\0000

Manufacturer: HP

Name: Officejet Pro 8600

PNP Device ID: ROOT\MULTIFUNCTION\0000

Service: 

.

Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}

Description: PS/2 Mouse

Device ID: ACPI\PNP0F03\4&5532EA8&0

Manufacturer: Logitech

Name: PS/2 Mouse

PNP Device ID: ACPI\PNP0F03\4&5532EA8&0

Service: i8042prt

.

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Array Networks SSL VPN Adapter

Device ID: ROOT\NET\0000

Manufacturer: Array Networks

Name: Array Networks SSL VPN Adapter

PNP Device ID: ROOT\NET\0000

Service: ATP

.

==== System Restore Points ===================

.

RP387: 1/15/2014 7:22:11 AM - Windows Backup

RP388: 1/15/2014 2:24:29 PM - Windows Backup

RP389: 1/15/2014 2:24:53 PM - avast! antivirus system restore point

RP390: 1/15/2014 3:47:03 PM - Windows Backup

RP391: 1/15/2014 4:59:41 PM - Windows Backup

RP392: 1/16/2014 12:07:43 AM - Windows Update

RP393: 1/16/2014 3:00:22 AM - Windows Update

RP394: 1/16/2014 9:56:51 PM - Windows Backup

.

==== Installed Programs ======================

.

64 Bit HP CIO Components Installer

Acrobat.com

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.9)

Adobe Shockwave Player 11.5

Advertising Center

AnswerWorks 5.0 English Runtime

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Array Networks SSL VPN Client 8,4,6,40 (Array Networks)

avast! Free Antivirus

AVG 2014

Bejeweled 2 Deluxe

Belkin Setup and Router Monitor

Belkin USB Print and Storage Center

Bing Bar

Bing Rewards Client Installer

Blackhawk Striker 2

Bob the Builder Can-Do-Zoo

Bonjour

Build-a-lot 2

Canon MP250 series MP Drivers

CCleaner

CDDRV_Installer

Cisco WebEx Meetings

Citrix XenApp Plugin for Hosted Apps

CyberLink PowerDVD 9

D-Link Toolbar

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

eBay Worldwide

eMachines Game Console

eMachines Games

eMachines Recovery Management

eMachines Registration

eMachines ScreenSaver

eMachines Updater

erLT

Escape Rosecliff Island

Faerie Solitaire

FATE - The Traitor Soul

Free Realms

FrostWire 4.21.5

Google Chrome

Google Earth

Google Toolbar for Internet Explorer

Google Update Helper

Hewlett-Packard ACLM.NET v1.1.0.0

Hotkey Utility

HP FWUpdateEDO2

HP Officejet Pro 8600 Basic Device Software

HP Officejet Pro 8600 Help

HP Officejet Pro 8600 Product Improvement Study

HP Print View Software

HP Product Detection

HP Update

HPDiagnosticAlert

I.R.I.S. OCR

iCloud

Identity Card

ImagXpress

iSEEK AnswerWorks English Runtime

iTunes

Java 6 Update 26

Java 7 Update 5 (64-bit)

Jewel Quest Solitaire 3

Juniper Networks Network Connect 6.0.0

Juniper Networks Network Connect 7.1.0

Juniper Networks Secure Application Manager

Juniper Networks Setup Client Activex Control

Junk Mail filter update

KhalInstallWrapper

Logitech SetPoint

LSI PCI-SV92EX Soft Modem

Malwarebytes Anti-Malware version 1.75.0.1300

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Choice Guard

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Student 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219

MobileMe Control Panel

Monopoly

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - Lost in Los Angeles

Nero 9 Essentials

Nero ControlCenter

Nero DiscSpeed

Nero DiscSpeed Help

Nero DriveSpeed

Nero DriveSpeed Help

Nero Express Help

Nero InfoTool

Nero InfoTool Help

Nero Installer

Nero Online Upgrade

Nero StartSmart

Nero StartSmart Help

Nero StartSmart OEM

NeroExpress

neroxml

NVIDIA Control Panel 307.83

NVIDIA Display Control Panel

NVIDIA Drivers

NVIDIA ForceWare Network Access Manager

NVIDIA Graphics Driver 307.83

NVIDIA Install Application

NVIDIA Update 1.10.8

NVIDIA Update Components

Penguins!

Pepakura Designer 3

Pepakura Viewer 3

Plants vs. Zombies

Polar Bowler

Polar Golfer

PVSonyDll

Quicken 2010

Quicken 2013

QuickTime

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealPlayer

Realtek High Definition Audio Driver

RealUpgrade 1.1

Roblox for Pat

Safari

SAMSUNG USB Driver for Mobile Phones

ScorpionSaver

Scrabble Plus

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)

Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition

Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition

SmartMusic 2011a

The Price is Right

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2836939v3)

Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition

Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition

Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition

Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition

Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition

Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition

Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition

Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition

Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition

Verizon Wireless Software Utility Application for Android - Samsung

Video Mover

Virtual Families

Virtual Villagers - A New Home

Visual Studio 2008 x64 Redistributables

Visual Studio 2010 x64 Redistributables

Visual Studio 2012 x64 Redistributables

Visual Studio 2012 x86 Redistributables

WebEx Productivity Tools

Welcome Center

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mail

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

Yahoo! Detect

Yahtzee

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

1/17/2014 5:13:22 PM, Error: Microsoft-Windows-DNS-Client [1012]  - There was an error while attempting to read the local hosts file.

1/15/2014 2:28:06 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avast! Firewall service.

1/14/2014 7:03:59 PM, Error: Service Control Manager [7001]  - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 7:03:22 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  aswRvrt aswSnx aswSP aswVmm Avgdiska AVGIDSDriver Avgldx64 discache MpFilter spldr Wanarpv6

1/14/2014 11:51:50 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

1/14/2014 11:51:49 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:   Previous Signature Version: 1.165.1783.0   Update Source: Microsoft Update Server   Update Stage: Search   Source Path: Default URL   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:   Previous Engine Version: 1.1.10201.0   Error code: 0x8007043c   Error description: This service cannot be started in Safe Mode 

1/14/2014 11:51:49 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

1/14/2014 11:42:52 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

1/14/2014 11:42:50 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

1/14/2014 11:42:44 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

1/14/2014 11:41:36 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD aswNdisFlt aswRdr aswRvrt aswSnx aswSP aswVmm Avgdiska AVGIDSDriver Avgldx64 Avgtdia DfsC discache MpFilter NEOFLTR_650_16339 NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Microsoft Network Inspection System service depends on the Microsoft Malware Protection Driver service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:  The dependency service or group failed to start.

1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error:  A device attached to the system is not functioning.

1/14/2014 10:32:52 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

.

==== End Of File ===========================
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You're doing everything but what I asked:

Please download Farbar Recovery Scan Tool and save it to a folder. (use correct version for your system.....Which system am I using?)

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
If the logs are large, you can attach them:

To attach a log:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

MrC

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I am sorry i thought i had posted the information you needed. Lets give this a try:

 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium 
Boot Device: \Device\HarddiskVolume2
Install Date: 2/16/2011 6:49:19 PM
System Uptime: 1/16/2014 3:22:25 AM (39 hours ago)
.
Motherboard: eMachines |  | EL1352
Processor: AMD Athlon II 170u Processor | CPU 1 | 2000/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 281 GiB total, 176.209 GiB free.
D: is CDROM (UDF)
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is FIXED (NTFS) - 932 GiB total, 624.595 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet Pro 8600
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Officejet Pro 8600
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service: 
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: PS/2 Mouse
Device ID: ACPI\PNP0F03\4&5532EA8&0
Manufacturer: Logitech
Name: PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&5532EA8&0
Service: i8042prt
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Array Networks SSL VPN Adapter
Device ID: ROOT\NET\0000
Manufacturer: Array Networks
Name: Array Networks SSL VPN Adapter
PNP Device ID: ROOT\NET\0000
Service: ATP
.
==== System Restore Points ===================
.
RP387: 1/15/2014 7:22:11 AM - Windows Backup
RP388: 1/15/2014 2:24:29 PM - Windows Backup
RP389: 1/15/2014 2:24:53 PM - avast! antivirus system restore point
RP390: 1/15/2014 3:47:03 PM - Windows Backup
RP391: 1/15/2014 4:59:41 PM - Windows Backup
RP392: 1/16/2014 12:07:43 AM - Windows Update
RP393: 1/16/2014 3:00:22 AM - Windows Update
RP394: 1/16/2014 9:56:51 PM - Windows Backup
.
==== Installed Programs ======================
.
64 Bit HP CIO Components Installer
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.9)
Adobe Shockwave Player 11.5
Advertising Center
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Array Networks SSL VPN Client 8,4,6,40 (Array Networks)
avast! Free Antivirus
AVG 2014
Bejeweled 2 Deluxe
Belkin Setup and Router Monitor
Belkin USB Print and Storage Center
Bing Bar
Bing Rewards Client Installer
Blackhawk Striker 2
Bob the Builder Can-Do-Zoo
Bonjour
Build-a-lot 2
Canon MP250 series MP Drivers
CCleaner
CDDRV_Installer
Cisco WebEx Meetings
Citrix XenApp Plugin for Hosted Apps
CyberLink PowerDVD 9
D-Link Toolbar
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
eBay Worldwide
eMachines Game Console
eMachines Games
eMachines Recovery Management
eMachines Registration
eMachines ScreenSaver
eMachines Updater
erLT
Escape Rosecliff Island
Faerie Solitaire
FATE - The Traitor Soul
Free Realms
FrostWire 4.21.5
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Hewlett-Packard ACLM.NET v1.1.0.0
Hotkey Utility
HP FWUpdateEDO2
HP Officejet Pro 8600 Basic Device Software
HP Officejet Pro 8600 Help
HP Officejet Pro 8600 Product Improvement Study
HP Print View Software
HP Product Detection
HP Update
HPDiagnosticAlert
I.R.I.S. OCR
iCloud
Identity Card
ImagXpress
iSEEK AnswerWorks English Runtime
iTunes
Java 6 Update 26
Java 7 Update 5 (64-bit)
Jewel Quest Solitaire 3
Juniper Networks Network Connect 6.0.0
Juniper Networks Network Connect 7.1.0
Juniper Networks Secure Application Manager
Juniper Networks Setup Client Activex Control
Junk Mail filter update
KhalInstallWrapper
Logitech SetPoint
LSI PCI-SV92EX Soft Modem
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
MobileMe Control Panel
Monopoly
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Mystery P.I. - Lost in Los Angeles
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
NVIDIA Control Panel 307.83
NVIDIA Display Control Panel
NVIDIA Drivers
NVIDIA ForceWare Network Access Manager
NVIDIA Graphics Driver 307.83
NVIDIA Install Application
NVIDIA Update 1.10.8
NVIDIA Update Components
Penguins!
Pepakura Designer 3
Pepakura Viewer 3
Plants vs. Zombies
Polar Bowler
Polar Golfer
PVSonyDll
Quicken 2010
Quicken 2013
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Roblox for Pat
Safari
SAMSUNG USB Driver for Mobile Phones
ScorpionSaver
Scrabble Plus
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SmartMusic 2011a
The Price is Right
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Verizon Wireless Software Utility Application for Android - Samsung
Video Mover
Virtual Families
Virtual Villagers - A New Home
Visual Studio 2008 x64 Redistributables
Visual Studio 2010 x64 Redistributables
Visual Studio 2012 x64 Redistributables
Visual Studio 2012 x86 Redistributables
WebEx Productivity Tools
Welcome Center
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Yahoo! Detect
Yahtzee
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
1/17/2014 5:13:22 PM, Error: Microsoft-Windows-DNS-Client [1012]  - There was an error while attempting to read the local hosts file.
1/15/2014 2:28:06 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avast! Firewall service.
1/14/2014 7:03:59 PM, Error: Service Control Manager [7001]  - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.
1/14/2014 7:03:22 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  aswRvrt aswSnx aswSP aswVmm Avgdiska AVGIDSDriver Avgldx64 discache MpFilter spldr Wanarpv6
1/14/2014 11:51:50 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
1/14/2014 11:51:49 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:   Previous Signature Version: 1.165.1783.0   Update Source: Microsoft Update Server   Update Stage: Search   Source Path: Default URL   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:   Previous Engine Version: 1.1.10201.0   Error code: 0x8007043c   Error description: This service cannot be started in Safe Mode 
1/14/2014 11:51:49 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
1/14/2014 11:42:52 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
1/14/2014 11:42:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
1/14/2014 11:42:50 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
1/14/2014 11:42:44 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
1/14/2014 11:41:36 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD aswNdisFlt aswRdr aswRvrt aswSnx aswSP aswVmm Avgdiska AVGIDSDriver Avgldx64 Avgtdia DfsC discache MpFilter NEOFLTR_650_16339 NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.
1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Microsoft Network Inspection System service depends on the Microsoft Malware Protection Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:  The dependency service or group failed to start.
1/14/2014 11:41:36 PM, Error: Service Control Manager [7001]  - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error:  A device attached to the system is not functioning.
1/14/2014 10:32:52 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
.
==== End Of File ===========================
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You have more problems than Scorpion.

Please read the following information first.

 

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall

http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

I would change all my passwords and keep a close eye on all your sensitive accounts.

Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

-----------------------------------------

Download the attached fixlist.txt to the same folder as FRST.

Run FRST.exe and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

Then......

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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WOW! Thanks for locating this dangerous infection! I have a  question before i make my decision, How difficult is it to complete a re-format and re install of a computer?

 

We have already experienced some fraud on our accounts, not sure if that was the avenue but never the less, i need to be on the look out.

 

Thanks 

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OK, if you have a recovery disk that's what you would use.

You can check the documentation that came with the computer of their website for info.

If you use that, it would put the computer back to day one when you first got it.

You would have to do all the Windows Updates and re-install all your programs and apps.

MrC

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