Portaldosites.com

[crawleygirl]

I can't get rid of this search engine. I purchased your malwarebites anti-malware premium to fix this problem. But I still could not get it off my computer. Can someone please help me.

[daledoc1]

Hello and , crawleygirl:

 

 

Some of today's malware is very stubborn and hard to remove.

It sometimes requires the use of more than one tool.

 

I would suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
A malware analyst will guide you through the cleanup process.

The expert help is free - it will only cost a bit of your time.

Thanks,

daledoc1

 

PS BTW, the Free and PRO versions of MBAM use the same engines and databases to detect and remove infection.  The difference is that PRO provides real-time protection (and other features) -- this can help to prevent infection. Free is only an on-demand scanner that removes infections after they are on the system.  The particular detection you mentioned is actually a PUP, so it might have been installed by you unintentionally when you installed another program.

[crawleygirl]

Thank you so much. I will try the assistance you are speaking of here. Don't mind the time I'll have to spend getting walked though it. Already have spent hours trying to do it myself.

 Thanks again,

crawleygirl

[daledoc1]

OK -- as a paid user of MBAM PRO, you have 2 options, as spelled out in the pinned topic.

If you select help at the malware removal sub-forum, please be patient.

It's rather busy and most of the helpers are volunteers.

Someone will assist you as soon as possible.

 

Take care,

 

daledoc1