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what happend to all the other infected files?

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I ran a full system scan that detected 928 infected files. When i went to go remove them i got anoyyed at the fact there wasent a quick button icon to check every single one of them. I thought i would be able to remove them small bits at a time but when i hit the remove now button only the ones i had checked off were removed. Around 137 of them. Then the rest just sorta "disapeared" They werent removed, and they werent put in the ignore list. I am running a second full system scan but it dosent seem to be finding anything this time through.


My question is- what happend to all the other infected files that i did not check off?

where did they go? how can i recover them so i can check them to be removed?

what do i need to do? what steps should i take next?


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Hello and :welcome: , Nervchild:
It's impossible to say for sure without seeing the logs.
However, with THAT MANY detections, it sounds as if many of them were likely PUPs.
PUP = Potentially Unwanted Program
This KB topic explains what they are AND how to decide whether to delete them or keep/ignore them: What are the 'PUP' detections, are they threats and should they be deleted?

The default action for PUP detections is 'Show in results list and do not check for removal."

If you want Malwarebytes Anti-Malware to remove these PUP detections reported after a scan, each item must be checked.

  • To do so quickly, you can highlight one of the detections by left clicking on it.
  • Then, right click on the highlighted detection, and select 'Check All Items'.
  • Next, click 'Remove Selected'. That should address the PUP entries.

If you want to keep/ignore the PUP detections, because they are familiar to you and you use them, you can add them to the Ignore List.

If you want to edit the way PUP detections are reported and handled, you can edit the MBAM settings, as described below:

  • Open Malwarebytes Anti-Malware, click the 'Settings' tab.
  • Click the 'Scanner Settings' tab
  • Click the menu bar for each and select one of the following options: "Do not show results in list", "Show in results list and check for removal", or "Show in results list and do not check for removal".
  • When done, click the 'Exit' button

These are also explained in this recent blog post:  http://blog.malwarebytes.org/news/2013/09/selecting-all-pups/
 >>>>Having said all that, given the high number of detections, there may well be other, more serious malware/infections on the system.

So, I would suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
A malware analyst will guide you through the cleanup process.

That would probably be the safest course of action for you.

The expert help is free, and will only cost you a bit of your time.






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