radio,tv conversations- 46.249.42.188 - svchost.exe

[bearboat]

everything seems all up and running.

 

Is it ok to have both malwarebytes anti-malware and mcafee total protection both running on the machine ?

[kevinf80]

We need to remove FRST,  first it is very important to deal with its own Quarantine folder by using FRST itself..

 

OK, we continue:

 

Delete any fixlist.txt file previously used, continue:

 

Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

 

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt). That will confirm the removal action, delete if successful.

 

Next,

 

Delete FRST.exe from your Desktop or the folder it was saved to, navigate to and delete its folder C:\FRST

 

Next,

 

Download "Delfix by Xplode" and save it to your desktop.

 

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

 

Make Sure the following items are checked:

 

• 
     
• Activate UAC
     
• Remove disinfection tools
     
• Purge System Restore
     
• Reset system settings
  

 

Now click on "Run" and wait patiently until the tool has completed.

 

The tool will create a log when it has completed. We don't need you to post this.

 

Any tools/logs left on the Desktop or downloads folder can be deleted, also navigate to and delete C:\zoek_backup folder (if present)

 

Let me know if that complete ok, also if any remaining issues or concerns..

 

Regarding Malwarebytes running with McAfee i`d say yes, should be ok. I do however recommend you ask that question at following link: https://forums.malwarebytes.org/index.php?showforum=41

fixlist.txt

[bearboat]

there is no attached fixlist.txt in your email

 

there is an old fixlist.txt already on the desktop

 

ran FRST but says bo fixlist.txt available

[kevinf80]

Check reply #27, the attached file is definitely there, do not use the email notification......

[bearboat]

i was using the emails rather than malware site

 

all seemd to be ok

[kevinf80]

Has the clean up process completed ok, are there any remaining issues or concerns? If all is now finished can we close out?

 

Read the following link to fully understand PC security and best practices, you may find it useful....

 

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2316629

 

Kevin

[bearboat]

I believe this has been completely solved

 

Took alot of time and patience

 

thank you very much

 

chip

[kevinf80]

It was a pleasure to work with you chip, take care....

 

Kevin...

[AdvancedSetup]

Glad we could help.

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