Run-time error '-2147024769 (8007007f)'

[Bill2u2]

We run Malwarebytes 2 weeks ago and it found and deleted several objects. Last week things were acting funny so we tried to run the program again but it gives an Automation error with the heading above. IE8 does not run either. Abode 9 Standard has been uninstalled and reinstalled a few times. In runs a few times then starts giving error messages also. The drive has been scanned as a secondary drive with nothing detected. I am attaching the log from mbam_check and the 2 files from DSS that I have seen have been asked for.

attach.txt

CheckResults.txt

dds.txt

[Maniac]

Hello Bill2u2 and ! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
• Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Step 1

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

Step 2

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Scan button. Wait until is finished.
• Click on Clean.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner\AdwCleaner[s0].txt as well.

In your next reply, post the following log files:

• Junkware Removal Tool log
• AdwCleaner log

[gringo_pr]

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