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Hi

I'm having trouble with my computer since friday. I've downloaded a program with apperently some virus/malware on it. I've scanned with spybot, mbam, avg. they can delete some files but if I scan moments later they just pop up again (the delete ones).

If I try to download something via ie, firefox, ..., it says "Your current security settings do not allow this file to be downloaded"

So I can't download or open pages on the internet that aren't direct (ex if you are on a site and it links you to another site)

the programs also found virtumonde.sdn, coolWWWsearch, windel, ... and also reader_s.exe which is the biggest one I guess because I can't delete it.

How could I get rid of this? I'll post my hjiackthis log, if you need something else just ask.

Thanks

Logfile of HijackThis v1.99.1

Scan saved at 10:02:28, on 12-04-2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\AVG\avgtray.exe

C:\PROGRA~1\AVG\avgwdsvc.exe

C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe

C:\WINDOWS\system32\PnkBstrA.exe

C:\WINDOWS\system32\PnkBstrB.exe

C:\PROGRA~1\AVG\avgemc.exe

C:\PROGRA~1\AVG\avgrsx.exe

C:\PROGRA~1\AVG\avgnsx.exe

C:\Program Files\AVG\avgcsrvx.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\TEMP\BN2.tmp

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\hijackthis_199\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.pandora.be:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen

O2 - BHO: Adobe PDF Reader Help bij koppelingen - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\avgtray.exe

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes Anti-Malware\mbamgui.exe" /starttray

O4 - HKLM\..\Run: [PromoReg] C:\WINDOWS\TEMP\BN2.tmp

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll

O11 - Options group: [iNTERNATIONAL] International*

O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab_srl.cab

O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1225915350203

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\avgpp.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\avgwdsvc.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe

O23 - Service: Automatische updates (wuauserv) - Unknown owner - %fystemroot%\system32\svchost.exe (file missing)

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  • Staff

Hi,

I have bad news for you :D

I see you're dealing with Virut on top of the other nasty malware you are dealing with. In that case, it's unfortunately a lost case - Game over situation and a format and reinstall is the fastest and especially the safest solution.

You may want to read this why:

Virut and other File infectors - Throwing in the Towel?

So, I suggest you to start backup all of your valuable data/documents/pictures/movies/songs/etc.. Do NOT backup any applications/installers and Do NOT backup any .exe/.scr/.htm/.html/.xml/.zip/.rar files...

This because these files may be infected as well. If you back them up and replace them afterwards, it will infect your computer again.

Read here for instructions how to format and reinstall Windows: http://web.mit.edu/ist/products/winxp/adva...all-format.html

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  • Staff

Since there is no feedback anymore, I assume this issue is resolved ... so, this Topic is closed.

If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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