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Hi!

I stumbled upon your site while trying to find help online, hope you can help me.

So, my laptop has been running really weirdly for some time now, and i have only mediocre(next to nothing) skills in these matters myself.

It has not been this bad never before, there is this message that keeps on popping again and again, i tried blocking it (the application) but it does not respond to that in any way.

the message windows gives me is that an appplication called yontoo is trying to do something, and it gives me two options, to allow it to do whatever it is it wants to do, or deny, i keep on clicking deny acces, but the message just keeps on popping up. 

What can i do, to help you help me?

Thank you very much!

 

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Hello Ahjja and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please follow the instructions here and then post your log files in a new reply in this thread:

http://forums.malwarebytes.org/index.php?showtopic=9573

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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