Blue screen of death when trying to run Malwarebytes

[Mickael]

Hi,

I started getting the blue screen of death and the laptop crashing randomly when I am simply surfing the web on my browser. So I try to go to an earlier system restore point and do a system restore. The computer restarts and the system restore tells me that it was not completed. It also says that a .dll file under the Microsoft Security file folder was damaged and could not be repaired. I did not write down the file name unfortunately. I then tried to run Malwarebytes. Once I hit scan, 2 seconds later the computer crashes and gives me the blue screen. I have tried to run Malwarebytes several times and get the same results. I can still use the laptop to browse the web, etc for a while before it crashes but everytime I run Malwarebytes, it crashes always.

 

Please help.

 

Mickael

[Mickael]

logs attached

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428
Run by Michael at 15:50:08 on 2014-01-08
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3934.1262 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Diskeeper Corporation\ExpressCache\ExpressCache.exe
C:\Program Files (x86)\Launch Manager\LMutilps32.exe
C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Acer\Acer Theft Shield\USecuAppSvc.exe
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Acer\Acer Theft Shield\USecuAppClient.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Hewlett-Packard\PrnStatusMX\PrnStatusMX.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe
C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
C:\Dolby PCEE4\pcee4.exe
C:\Windows\system32\igfxext.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files (x86)\HTC\HTC Sync Manager\HTC Sync\adb.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Program Files\Sleep Memory Optimizer\FFSService.exe
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe
C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exe
C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exe
C:\Program Files\EgisTec IPS\PMMUpdate.exe
C:\Program Files\EgisTec IPS\EgisUpdate.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.

mWinlogon: Userinit = userinit.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
mRun: [suiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [backupManagerTray] "C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [Dolby Home Theater v4] "C:\Dolby PCEE4\pcee4.exe" -autostart
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [uSB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Cisco AnyConnect Secure Mobility Agent for Windows] "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" -minimized
dRunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid}
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ACERVC~1.LNK - C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

TCP: NameServer = 192.168.0.210 192.168.0.9
TCP: Interfaces\{22B50D9D-E67E-4D57-A291-13389AC039BB} : DHCPNameServer = 192.168.0.210 192.168.0.9
TCP: Interfaces\{22B50D9D-E67E-4D57-A291-13389AC039BB}\2656C6B696E6534376 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{22B50D9D-E67E-4D57-A291-13389AC039BB}\B4D4751343 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{707AC2F6-5BDA-4F39-9D8F-C6651DD73EAF} : DHCPNameServer = 192.168.1.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= C:\Windows\SysWOW64\nvinit.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Run: [secure Applicayion] C:\Program Files\Acer\Acer Theft Shield\USecuAppClient.exe
x64-Run: [instantUpdate] C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuDaemon.exe
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE4
x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exe
x64-Run: [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"
x64-Run: [AthBtTray] "C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe"
x64-Run: [intelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"
x64-Run: [Power Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Run: [PrnStatusMX] C:\Program Files\Hewlett-Packard\PrnStatusMX\PrnStatusMX.exe
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\llm6zllp.default\



FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\McAfee Security Scan\3.8.130\npMcAfeeMSS.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R0 excsd;ExpressCache Storage Filter Driver;C:\Windows\System32\drivers\excsd.sys [2012-9-3 92976]
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2012-5-4 16152]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]
R0 nvpciflt;nvpciflt;C:\Windows\System32\drivers\nvpciflt.sys [2012-9-3 28992]
R1 excfs;ExpressCache File System Filter Driver;C:\Windows\System32\drivers\excfs.sys [2012-9-3 23344]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2012-5-4 22648]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2012-5-4 20520]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2012-5-4 62776]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2012-2-28 106144]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2012-5-4 355920]
R2 ePowerSvc;ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2012-9-3 871296]
R2 ExpressCache;ExpressCache;C:\Program Files\Diskeeper Corporation\ExpressCache\ExpressCache.exe [2012-2-17 79664]
R2 FFSOpzSvc;Sleep memory optimizer;C:\Program Files\Sleep Memory Optimizer\FFSService.exe [2012-9-3 141192]
R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2012-2-29 28264]
R2 HTCMonitorService;HTCMonitorService;C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe [2013-1-29 87368]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-9-3 13592]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-3 628448]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2012-9-3 127320]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-9-3 162648]
R2 Live Updater Service;Live Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2012-5-4 255376]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 134944]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [2012-1-5 256536]
R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2012-12-7 167424]
R2 RS_Service;Raw Socket Service;C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe [2012-5-4 260640]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-10-9 3275136]
R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2010-11-29 16120]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-9-3 362840]
R2 USecuAppSvc;Acer Theft Shield Service;C:\Program Files\Acer\Acer Theft Shield\USecuAppSvc.exe [2012-6-7 235664]
R2 vpnagent;Cisco AnyConnect Secure Mobility Agent;C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe [2012-8-3 537592]
R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\System32\drivers\btath_bus.sys [2012-2-28 30368]
R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\drivers\ETD.sys [2012-5-4 244560]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-5-4 331264]
R3 irstrtdv;Intel® Rapid Start Technology Driver;C:\Windows\System32\drivers\irstrtdv.sys [2012-9-3 26504]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2012-5-4 356120]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2012-5-4 788760]
R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2011-8-2 432680]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-9-5 171680]
S3 acsock;acsock;C:\Windows\System32\drivers\acsock64.sys [2012-8-3 107432]
S3 AthBTPort;Atheros Virtual Bluetooth Class;C:\Windows\System32\drivers\btath_flt.sys [2012-2-28 36000]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\drivers\btath_a2dp.sys [2012-2-28 339616]
S3 btath_avdt;Atheros Bluetooth AVDT Service;C:\Windows\System32\drivers\btath_avdt.sys [2012-2-28 110752]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\drivers\btath_hcrp.sys [2012-2-28 167584]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\drivers\btath_lwflt.sys [2012-2-28 68256]
S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\drivers\btath_rcp.sys [2012-2-28 280992]
S3 BtFilter;BtFilter;C:\Windows\System32\drivers\btfilter.sys [2012-2-28 550560]
S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2011-6-21 173424]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 HTCAND64;HTC Device Driver;C:\Windows\System32\drivers\ANDROIDUSB.sys [2009-11-2 33736]
S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\System32\drivers\htcnprot.sys [2013-7-27 36928]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-12-11 111616]
S3 irstrtsv;Intel® Rapid Start Technology Service;C:\Windows\SysWOW64\irstrtsv.exe [2012-9-3 192856]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe [2013-9-6 288776]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-9-3 342632]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.0;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-1-19 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-01-08 05:56:21    75888    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3CBCCDFF-59BE-4681-B04F-5752C10EDC4D}\offreg.dll
2014-01-08 04:18:01    10315576    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3CBCCDFF-59BE-4681-B04F-5752C10EDC4D}\mpengine.dll
2014-01-07 03:21:45    10315576    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-12-18 03:55:31    --------    d-----w-    C:\Users\Michael\AppData\Local\{B0211A94-BDC1-460B-8EB1-3E56AF74ADF4}
2013-12-12 01:24:03    167424    ----a-w-    C:\Program Files\Windows Media Player\wmplayer.exe
2013-12-12 01:24:03    164864    ----a-w-    C:\Program Files (x86)\Windows Media Player\wmplayer.exe
2013-12-12 01:24:02    12625920    ----a-w-    C:\Windows\System32\wmploc.DLL
2013-12-12 01:24:02    12625408    ----a-w-    C:\Windows\SysWow64\wmploc.DLL
2013-12-11 03:54:11    465920    ----a-w-    C:\Windows\System32\WMPhoto.dll
.
==================== Find3M  ====================
.
2013-12-11 05:24:31    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-11 05:24:31    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-26 10:19:07    2724864    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-11-26 10:18:23    4096    ----a-w-    C:\Windows\System32\ieetwcollectorres.dll
2013-11-26 09:48:07    66048    ----a-w-    C:\Windows\System32\iesetup.dll
2013-11-26 09:46:25    48640    ----a-w-    C:\Windows\System32\ieetwproxystub.dll
2013-11-26 09:23:02    2724864    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-11-26 09:18:39    139264    ----a-w-    C:\Windows\System32\ieUnatt.exe
2013-11-26 09:18:09    111616    ----a-w-    C:\Windows\System32\ieetwcollector.exe
2013-11-26 09:16:57    708608    ----a-w-    C:\Windows\System32\jscript9diag.dll
2013-11-26 08:35:02    5769216    ----a-w-    C:\Windows\System32\jscript9.dll
2013-11-26 08:28:16    553472    ----a-w-    C:\Windows\SysWow64\jscript9diag.dll
2013-11-26 08:16:12    4243968    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-11-26 08:02:16    1995264    ----a-w-    C:\Windows\System32\inetcpl.cpl
2013-11-26 07:32:06    1928192    ----a-w-    C:\Windows\SysWow64\inetcpl.cpl
2013-11-26 07:07:57    2334208    ----a-w-    C:\Windows\System32\wininet.dll
2013-11-26 06:33:33    1820160    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-11-23 18:26:20    417792    ----a-w-    C:\Windows\SysWow64\WMPhoto.dll
2013-11-19 10:21:41    267936    ------w-    C:\Windows\System32\MpSigStub.exe
2013-11-12 02:23:09    2048    ----a-w-    C:\Windows\System32\tzres.dll
2013-11-12 02:07:29    2048    ----a-w-    C:\Windows\SysWow64\tzres.dll
2013-10-30 02:32:01    335360    ----a-w-    C:\Windows\System32\msieftp.dll
2013-10-30 02:19:52    301568    ----a-w-    C:\Windows\SysWow64\msieftp.dll
2013-10-30 01:24:31    3155968    ----a-w-    C:\Windows\System32\win32k.sys
2013-10-19 02:18:57    81408    ----a-w-    C:\Windows\System32\imagehlp.dll
2013-10-19 01:36:59    159232    ----a-w-    C:\Windows\SysWow64\imagehlp.dll
2013-10-12 02:32:04    150016    ----a-w-    C:\Windows\System32\wshom.ocx
2013-10-12 02:31:04    202752    ----a-w-    C:\Windows\System32\scrrun.dll
2013-10-12 02:30:42    830464    ----a-w-    C:\Windows\System32\nshwfp.dll
2013-10-12 02:29:21    859648    ----a-w-    C:\Windows\System32\IKEEXT.DLL
2013-10-12 02:29:08    324096    ----a-w-    C:\Windows\System32\FWPUCLNT.DLL
2013-10-12 02:04:36    121856    ----a-w-    C:\Windows\SysWow64\wshom.ocx
2013-10-12 02:03:31    163840    ----a-w-    C:\Windows\SysWow64\scrrun.dll
2013-10-12 02:03:08    656896    ----a-w-    C:\Windows\SysWow64\nshwfp.dll
2013-10-12 02:01:25    216576    ----a-w-    C:\Windows\SysWow64\FWPUCLNT.DLL
2013-10-12 01:33:39    156160    ----a-w-    C:\Windows\System32\cscript.exe
2013-10-12 01:33:26    168960    ----a-w-    C:\Windows\System32\wscript.exe
2013-10-12 01:15:48    141824    ----a-w-    C:\Windows\SysWow64\wscript.exe
2013-10-12 01:15:48    126976    ----a-w-    C:\Windows\SysWow64\cscript.exe
.
============= FINISH: 15:50:17.65 ===============

[Mickael]

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 2/9/2013 3:37:42 PM
System Uptime: 1/8/2014 3:32:22 PM (0 hours ago)
.
Motherboard: Acer |  | MA40_HX
Processor: Intel® Core i5-3317U CPU @ 1.70GHz | U3E1 | 1701/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 449 GiB total, 395.423 GiB free.
D: is CDROM (UDF)
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
PNP Device ID: ROOT\NET\0000
Service: vpnva
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
 clear.fi SDK- Movie 2
 clear.fi SDK - MVP 2
Acer Backup Manager
Acer Crystal Eye Webcam
Acer ePower Management
Acer eRecovery Management
Acer Games
Acer Instant Update Service
Acer Registration
Acer Theft Shield
Acer Updater
Acer USB Charge Manager
Acer VCM
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.02)
Agatha Christie - Death on the Nile
Atheros Bluetooth Suite (64)
Backup Manager V3
Bejeweled 3
Broadcom NetLink Controller
Chronicles of Albian
Chuzzle Deluxe
Cisco AnyConnect Secure Mobility Client
Cisco AnyConnect Secure Mobility Client
clear.fi Media
clear.fi Photo
Cradle of Rome 2
CyberLink MediaEspresso
D3DX10
Dolby Home Theater v4
Dora's World Adventure
ETDWare PS/2-X64 10.6.10.8_WHQL
Evernote v. 4.5.2
ExpressCache
FATE
Final Drive: Nitro
Fooz Kids
Fooz Kids Platform
Galerie de photos Windows Live
Galería fotográfica de Windows Live
Governor of Poker 2 Premium Edition
HTC Driver Installer
HTC Sync Manager
Identity Card
Intel® Control Center
Intel® Management Engine Components
Intel® OpenCL CPU Runtime
Intel® Processor Graphics
Intel® Rapid Start Technology
Intel® Rapid Storage Technology
Intel® Turbo Boost Technology Monitor 2.0
Intel® USB 3.0 eXtensible Host Controller Driver
Intel® Trusted Connect Service Client
IPTInstaller
Jewel Match 3
Jewel Quest Mysteries: The Seventh Gate Collector's Edition
Junk Mail filter update
Launch Manager
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Mozilla Firefox 26.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyWinLocker
MyWinLocker 4
MyWinLocker Suite
newsXpresso
NTI Media Maker 9
NVIDIA Control Panel 296.32
NVIDIA Graphics Driver 296.32
NVIDIA Install Application
NVIDIA Optimus 1.7.12
NVIDIA PhysX
NVIDIA Update 1.7.12
NVIDIA Update Components
Penguins!
Plants vs. Zombies - Game of the Year
Polar Bowler
Polar Golfer
Realtek High Definition Audio Driver
Realtek PCIE Card Reader
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Shredder
Skype Click to Call
Skype™ 6.11
Sleep Memory Optimizer
Smart Timer
Torchlight
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update Installer for WildTangent Games App
Virtual Villagers 5 - New Believers
Welcome Center
WildTangent Games App (Acer Games)
Windows Live
Windows Live Communications Platform
Windows Live Essentials
Windows Live Galeria de Fotos
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! Messenger
Yahoo! Software Update
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
1/8/2014 3:33:53 PM, Error: NetBT [4321]  - The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.0.135. The computer with the IP address 192.168.0.118 did not allow the name to be claimed by this computer.
1/8/2014 12:35:07 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
1/8/2014 12:35:07 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
1/8/2014 12:35:06 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
1/8/2014 12:34:59 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
1/8/2014 12:34:50 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD DfsC discache MpFilter mwlPSDFilter mwlPSDNServ mwlPSDVDisk NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001]  - The Microsoft Network Inspection System service depends on the Microsoft Malware Protection Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001]  - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:  The dependency service or group failed to start.
1/8/2014 12:29:15 AM, Error: volsnap [14]  - The shadow copies of volume C: were aborted because of an IO failure on volume C:.
1/8/2014 12:29:15 AM, Error: Disk [15]  - The device, \Device\Harddisk0\DR0, is not ready for access yet.
1/8/2014 12:21:39 AM, Error: Service Control Manager [7001]  - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.
1/8/2014 12:21:38 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
1/8/2014 12:21:38 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
1/8/2014 12:21:36 AM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
1/8/2014 12:21:17 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  discache MpFilter mwlPSDFilter mwlPSDNServ mwlPSDVDisk spldr Wanarpv6
1/3/2014 11:27:21 PM, Error: Schannel [36888]  - The following fatal alert was generated: 40. The internal error state is 107.
1/3/2014 11:27:21 PM, Error: Schannel [36874]  - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
1/1/2014 9:37:56 PM, Error: Tcpip [4199]  - The system detected an address conflict for IP address 192.168.2.2 with the system having network hardware address 00-15-C1-CB-46-F6. Network operations on this system may be disrupted as a result.
.
==== End Of File ===========================
 

[Mickael]

Hi,

 

Reposting this because I accidentally bumped myself.

 

I started getting the blue screen of death and the laptop crashing randomly when I am simply surfing the web on my browser. So I try to go to an earlier system restore point and do a system restore. The computer restarts and the system restore tells me that it was not completed. It also says that a .dll file under the Microsoft Security file folder was damaged and could not be repaired. I did not write down the file name unfortunately. I then tried to run Malwarebytes. Once I hit scan, 2 seconds later the computer crashes and gives me the blue screen. I have tried to run Malwarebytes several times and get the same results. I can still use the laptop to browse the web, etc for a while before it crashes but everytime I run Malwarebytes, it crashes always.

 

Please help.

 

Mickael

 

Logs below

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428
Run by Michael at 15:50:08 on 2014-01-08
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3934.1262 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Diskeeper Corporation\ExpressCache\ExpressCache.exe
C:\Program Files (x86)\Launch Manager\LMutilps32.exe
C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Acer\Acer Theft Shield\USecuAppSvc.exe
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Acer\Acer Theft Shield\USecuAppClient.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Hewlett-Packard\PrnStatusMX\PrnStatusMX.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe
C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
C:\Dolby PCEE4\pcee4.exe
C:\Windows\system32\igfxext.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files (x86)\HTC\HTC Sync Manager\HTC Sync\adb.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Program Files\Sleep Memory Optimizer\FFSService.exe
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe
C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exe
C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exe
C:\Program Files\EgisTec IPS\PMMUpdate.exe
C:\Program Files\EgisTec IPS\EgisUpdate.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.

mWinlogon: Userinit = userinit.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
mRun: [suiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [backupManagerTray] "C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [Dolby Home Theater v4] "C:\Dolby PCEE4\pcee4.exe" -autostart
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [uSB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Cisco AnyConnect Secure Mobility Agent for Windows] "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" -minimized
dRunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid}
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ACERVC~1.LNK - C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

TCP: NameServer = 192.168.0.210 192.168.0.9
TCP: Interfaces\{22B50D9D-E67E-4D57-A291-13389AC039BB} : DHCPNameServer = 192.168.0.210 192.168.0.9
TCP: Interfaces\{22B50D9D-E67E-4D57-A291-13389AC039BB}\2656C6B696E6534376 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{22B50D9D-E67E-4D57-A291-13389AC039BB}\B4D4751343 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{707AC2F6-5BDA-4F39-9D8F-C6651DD73EAF} : DHCPNameServer = 192.168.1.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= C:\Windows\SysWOW64\nvinit.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Run: [secure Applicayion] C:\Program Files\Acer\Acer Theft Shield\USecuAppClient.exe
x64-Run: [instantUpdate] C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuDaemon.exe
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE4
x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exe
x64-Run: [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"
x64-Run: [AthBtTray] "C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe"
x64-Run: [intelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"
x64-Run: [Power Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Run: [PrnStatusMX] C:\Program Files\Hewlett-Packard\PrnStatusMX\PrnStatusMX.exe
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\llm6zllp.default\



FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\McAfee Security Scan\3.8.130\npMcAfeeMSS.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R0 excsd;ExpressCache Storage Filter Driver;C:\Windows\System32\drivers\excsd.sys [2012-9-3 92976]
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2012-5-4 16152]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]
R0 nvpciflt;nvpciflt;C:\Windows\System32\drivers\nvpciflt.sys [2012-9-3 28992]
R1 excfs;ExpressCache File System Filter Driver;C:\Windows\System32\drivers\excfs.sys [2012-9-3 23344]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2012-5-4 22648]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2012-5-4 20520]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2012-5-4 62776]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2012-2-28 106144]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2012-5-4 355920]
R2 ePowerSvc;ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2012-9-3 871296]
R2 ExpressCache;ExpressCache;C:\Program Files\Diskeeper Corporation\ExpressCache\ExpressCache.exe [2012-2-17 79664]
R2 FFSOpzSvc;Sleep memory optimizer;C:\Program Files\Sleep Memory Optimizer\FFSService.exe [2012-9-3 141192]
R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2012-2-29 28264]
R2 HTCMonitorService;HTCMonitorService;C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe [2013-1-29 87368]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-9-3 13592]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-3 628448]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2012-9-3 127320]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-9-3 162648]
R2 Live Updater Service;Live Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2012-5-4 255376]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 134944]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [2012-1-5 256536]
R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2012-12-7 167424]
R2 RS_Service;Raw Socket Service;C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe [2012-5-4 260640]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-10-9 3275136]
R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2010-11-29 16120]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-9-3 362840]
R2 USecuAppSvc;Acer Theft Shield Service;C:\Program Files\Acer\Acer Theft Shield\USecuAppSvc.exe [2012-6-7 235664]
R2 vpnagent;Cisco AnyConnect Secure Mobility Agent;C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe [2012-8-3 537592]
R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\System32\drivers\btath_bus.sys [2012-2-28 30368]
R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\drivers\ETD.sys [2012-5-4 244560]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-5-4 331264]
R3 irstrtdv;Intel® Rapid Start Technology Driver;C:\Windows\System32\drivers\irstrtdv.sys [2012-9-3 26504]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2012-5-4 356120]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2012-5-4 788760]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2011-8-2 432680]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-9-5 171680]
S3 acsock;acsock;C:\Windows\System32\drivers\acsock64.sys [2012-8-3 107432]
S3 AthBTPort;Atheros Virtual Bluetooth Class;C:\Windows\System32\drivers\btath_flt.sys [2012-2-28 36000]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\drivers\btath_a2dp.sys [2012-2-28 339616]
S3 btath_avdt;Atheros Bluetooth AVDT Service;C:\Windows\System32\drivers\btath_avdt.sys [2012-2-28 110752]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\drivers\btath_hcrp.sys [2012-2-28 167584]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\drivers\btath_lwflt.sys [2012-2-28 68256]
S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\drivers\btath_rcp.sys [2012-2-28 280992]
S3 BtFilter;BtFilter;C:\Windows\System32\drivers\btfilter.sys [2012-2-28 550560]
S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2011-6-21 173424]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 HTCAND64;HTC Device Driver;C:\Windows\System32\drivers\ANDROIDUSB.sys [2009-11-2 33736]
S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\System32\drivers\htcnprot.sys [2013-7-27 36928]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-12-11 111616]
S3 irstrtsv;Intel® Rapid Start Technology Service;C:\Windows\SysWOW64\irstrtsv.exe [2012-9-3 192856]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe [2013-9-6 288776]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-9-3 342632]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.0;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-1-19 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-01-08 05:56:21 75888 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3CBCCDFF-59BE-4681-B04F-5752C10EDC4D}\offreg.dll
2014-01-08 04:18:01 10315576 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3CBCCDFF-59BE-4681-B04F-5752C10EDC4D}\mpengine.dll
2014-01-07 03:21:45 10315576 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-12-18 03:55:31 -------- d-----w- C:\Users\Michael\AppData\Local\{B0211A94-BDC1-460B-8EB1-3E56AF74ADF4}
2013-12-12 01:24:03 167424 ----a-w- C:\Program Files\Windows Media Player\wmplayer.exe
2013-12-12 01:24:03 164864 ----a-w- C:\Program Files (x86)\Windows Media Player\wmplayer.exe
2013-12-12 01:24:02 12625920 ----a-w- C:\Windows\System32\wmploc.DLL
2013-12-12 01:24:02 12625408 ----a-w- C:\Windows\SysWow64\wmploc.DLL
2013-12-11 03:54:11 465920 ----a-w- C:\Windows\System32\WMPhoto.dll
.
==================== Find3M ====================
.
2013-12-11 05:24:31 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-11 05:24:31 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-26 10:19:07 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2013-11-26 10:18:23 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2013-11-26 09:48:07 66048 ----a-w- C:\Windows\System32\iesetup.dll
2013-11-26 09:46:25 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2013-11-26 09:23:02 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-11-26 09:18:39 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-11-26 09:18:09 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2013-11-26 09:16:57 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2013-11-26 08:35:02 5769216 ----a-w- C:\Windows\System32\jscript9.dll
2013-11-26 08:28:16 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2013-11-26 08:16:12 4243968 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-11-26 08:02:16 1995264 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-11-26 07:32:06 1928192 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-11-26 07:07:57 2334208 ----a-w- C:\Windows\System32\wininet.dll
2013-11-26 06:33:33 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-11-23 18:26:20 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll
2013-11-19 10:21:41 267936 ------w- C:\Windows\System32\MpSigStub.exe
2013-11-12 02:23:09 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-11-12 02:07:29 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-10-30 02:32:01 335360 ----a-w- C:\Windows\System32\msieftp.dll
2013-10-30 02:19:52 301568 ----a-w- C:\Windows\SysWow64\msieftp.dll
2013-10-30 01:24:31 3155968 ----a-w- C:\Windows\System32\win32k.sys
2013-10-19 02:18:57 81408 ----a-w- C:\Windows\System32\imagehlp.dll
2013-10-19 01:36:59 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
2013-10-12 02:32:04 150016 ----a-w- C:\Windows\System32\wshom.ocx
2013-10-12 02:31:04 202752 ----a-w- C:\Windows\System32\scrrun.dll
2013-10-12 02:30:42 830464 ----a-w- C:\Windows\System32\nshwfp.dll
2013-10-12 02:29:21 859648 ----a-w- C:\Windows\System32\IKEEXT.DLL
2013-10-12 02:29:08 324096 ----a-w- C:\Windows\System32\FWPUCLNT.DLL
2013-10-12 02:04:36 121856 ----a-w- C:\Windows\SysWow64\wshom.ocx
2013-10-12 02:03:31 163840 ----a-w- C:\Windows\SysWow64\scrrun.dll
2013-10-12 02:03:08 656896 ----a-w- C:\Windows\SysWow64\nshwfp.dll
2013-10-12 02:01:25 216576 ----a-w- C:\Windows\SysWow64\FWPUCLNT.DLL
2013-10-12 01:33:39 156160 ----a-w- C:\Windows\System32\cscript.exe
2013-10-12 01:33:26 168960 ----a-w- C:\Windows\System32\wscript.exe
2013-10-12 01:15:48 141824 ----a-w- C:\Windows\SysWow64\wscript.exe
2013-10-12 01:15:48 126976 ----a-w- C:\Windows\SysWow64\cscript.exe
.
============= FINISH: 15:50:17.65 ===============

 

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 2/9/2013 3:37:42 PM
System Uptime: 1/8/2014 3:32:22 PM (0 hours ago)
.
Motherboard: Acer | | MA40_HX
Processor: Intel® Core™ i5-3317U CPU @ 1.70GHz | U3E1 | 1701/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 449 GiB total, 395.423 GiB free.
D: is CDROM (UDF)
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
PNP Device ID: ROOT\NET\0000
Service: vpnva
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
clear.fi SDK- Movie 2
clear.fi SDK - MVP 2
Acer Backup Manager
Acer Crystal Eye Webcam
Acer ePower Management
Acer eRecovery Management
Acer Games
Acer Instant Update Service
Acer Registration
Acer Theft Shield
Acer Updater
Acer USB Charge Manager
Acer VCM
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.02)
Agatha Christie - Death on the Nile
Atheros Bluetooth Suite (64)
Backup Manager V3
Bejeweled 3
Broadcom NetLink Controller
Chronicles of Albian
Chuzzle Deluxe
Cisco AnyConnect Secure Mobility Client
Cisco AnyConnect Secure Mobility Client
clear.fi Media
clear.fi Photo
Cradle of Rome 2
CyberLink MediaEspresso
D3DX10
Dolby Home Theater v4
Dora's World Adventure
ETDWare PS/2-X64 10.6.10.8_WHQL
Evernote v. 4.5.2
ExpressCache
FATE
Final Drive: Nitro
Fooz Kids
Fooz Kids Platform
Galerie de photos Windows Live
Galería fotográfica de Windows Live
Governor of Poker 2 Premium Edition
HTC Driver Installer
HTC Sync Manager
Identity Card
Intel® Control Center
Intel® Management Engine Components
Intel® OpenCL CPU Runtime
Intel® Processor Graphics
Intel® Rapid Start Technology
Intel® Rapid Storage Technology
Intel® Turbo Boost Technology Monitor 2.0
Intel® USB 3.0 eXtensible Host Controller Driver
Intel® Trusted Connect Service Client
IPTInstaller
Jewel Match 3
Jewel Quest Mysteries: The Seventh Gate Collector's Edition
Junk Mail filter update
Launch Manager
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mozilla Firefox 26.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyWinLocker
MyWinLocker 4
MyWinLocker Suite
newsXpresso
NTI Media Maker 9
NVIDIA Control Panel 296.32
NVIDIA Graphics Driver 296.32
NVIDIA Install Application
NVIDIA Optimus 1.7.12
NVIDIA PhysX
NVIDIA Update 1.7.12
NVIDIA Update Components
Penguins!
Plants vs. Zombies - Game of the Year
Polar Bowler
Polar Golfer
Realtek High Definition Audio Driver
Realtek PCIE Card Reader
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Shredder
Skype Click to Call
Skype™ 6.11
Sleep Memory Optimizer
Smart Timer
Torchlight
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update Installer for WildTangent Games App
Virtual Villagers 5 - New Believers
Welcome Center
WildTangent Games App (Acer Games)
Windows Live
Windows Live Communications Platform
Windows Live Essentials
Windows Live Galeria de Fotos
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! Messenger
Yahoo! Software Update
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
1/8/2014 3:33:53 PM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.135. The computer with the IP address 192.168.0.118 did not allow the name to be claimed by this computer.
1/8/2014 12:35:07 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
1/8/2014 12:35:07 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
1/8/2014 12:35:06 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
1/8/2014 12:34:59 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
1/8/2014 12:34:50 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache MpFilter mwlPSDFilter mwlPSDNServ mwlPSDVDisk NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001] - The Microsoft Network Inspection System service depends on the Microsoft Malware Protection Driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
1/8/2014 12:34:50 AM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.
1/8/2014 12:29:15 AM, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:.
1/8/2014 12:29:15 AM, Error: Disk [15] - The device, \Device\Harddisk0\DR0, is not ready for access yet.
1/8/2014 12:21:39 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
1/8/2014 12:21:38 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
1/8/2014 12:21:38 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
1/8/2014 12:21:36 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
1/8/2014 12:21:17 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MpFilter mwlPSDFilter mwlPSDNServ mwlPSDVDisk spldr Wanarpv6
1/3/2014 11:27:21 PM, Error: Schannel [36888] - The following fatal alert was generated: 40. The internal error state is 107.
1/3/2014 11:27:21 PM, Error: Schannel [36874] - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
1/1/2014 9:37:56 PM, Error: Tcpip [4199] - The system detected an address conflict for IP address 192.168.2.2 with the system having network hardware address 00-15-C1-CB-46-F6. Network operations on this system may be disrupted as a result.
.
==== End Of File ===========================

[AdvancedSetup]

Hello and

Sorry for the delay

Please read the following and post back the logs when ready.

General P2P/Piracy Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Before we proceed further, please read all of the following instructions carefully.

If there is anything that you do not understand kindly ask before proceeding.

If needed please print out these instructions.

• Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
• If the log is too large then you can use attachments by clicking on the More Reply Options button.
• Please enable your system to show hidden files: How to see hidden files in Windows
• Make sure you're subscribed to this topic:
  • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
• Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive
• Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.
• The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone.
• Perform everything in the correct order. Sometimes one step requires the previous one.
• If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue.
• You can check here if you're not sure if your computer is 32-bit or 64-bit
• Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners.
• When we are done, I'll give you instructions on how to cleanup all the tools and logs
• Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
• Your topic will be closed if you haven't replied within 3 days
• (If I have not responded within 24 hours, please send me a Private Message as a reminder)

STEP 0

RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes

so that your normal security software can then run and clean your computer of infections.

When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies

that stop us from using certain tools. When finished it will display a log file that shows the processes that were

terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot

your computer as any malware processes that are configured to start automatically will just be started again.

Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.

Link 1

Link 2

• On Windows XP double-click on the Rkill desktop icon to run the tool.
• On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
• A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
• If not, delete the file, then download and use the one provided in Link 2.
• If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
• If the tool does not run from any of the links provided, please let me know.
• Do not reboot the computer, you will need to run the application again.

STEP 01

Backup the Registry:

Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

• Please download ERUNT from one of the following links: Link1 | Link2 | Link3
• ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
• Double click on erunt-setup.exe to Install ERUNT by following the prompts.
• NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
• Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
• Choose a location for the backup.
  • Note: the default location is C:\Windows\ERDNT which is acceptable.
• Make sure that at least the first two check boxes are selected.
• Click on OK
• Then click on YES to create the folder.
• Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe

STEP 02

Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

• RogueKiller 32-bit | RogueKiller 64-bit
• Quit all running programs.
• For Windows XP, double-click to start.
• For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
• Read and accept the EULA (End User Licene Agreement)
• Click Scan to scan the system.
• When the scan completes Close the program > Don't Fix anything!
• Don't run any other options, they're not all bad!!
• Post back the report which should be located on your desktop.

[gringo_pr]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!