Scorpion Saver Won't Uninstall and Unknown Issue

[gldawg]

Hello, I am having two issues (perhaps the same one?).

 

1. The first I've had for a couple weeks now. When I open itunes, and sometimes adobe reader, about the fourth or fifth time I get an error message that reads: "the program can't start because xpcom.dll is missing from your computer. Try reinstalling the program to fix this problem."

 

See the attached screen shot. I can click ok on the message and after about 8 times the message disappears and itunes opens.

 

2. The second issue is I can't uninstall Scorpion Saver, I get this message: "The feature you are trying to use is on a network resource that is unavailable."

 

See the attached screen shot.

 

 

I have ran the following programs:

CCleaner - Cleaner and Registry tools.

Spybot

Malwarebytes *Free* "Full Scan"

Symantec Endpoint Protection "Full Scan"

AdwCleaner

 

The runs found several issues, all of which were addressed by the software. 

 

Please help!

 

Garrett

[daledoc1]

Hello and , gldawg:
 
OOPS!
It looks as if you already have a duplicate post about this issue over in the malware removal section here:  https://forums.malwarebytes.org/index.php?showtopic=139771&hl=
 
That's actually the right place to get help, rather than in this section of the forum.
 
Please stay with that other topic.
A malware expert will assist you as soon as possible.
 
Thanks for your patience and understanding,
 
daledoc1

[gldawg]

Sorry! I'm still a little confused with this site....

[daledoc1]

That's perfectly OK.

Not to worry.

The mods will probably lock this particular thread, so that others won't post on top of you.

 

Please be patient waiting for help in the other thread -- many of the helpers are volunteers and the forum can be quite busy.

 

Someone will help you as soon as possible.

 

In the meantime, please do not run the Registry Cleaner of CCleaner or any similar "registry" tool -- they not recommended and can cause serious system damage.

 

Thanks,

 

daledoc1