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Hi, wonder if anyone can help.

Having a few problems recently, begining of this week I was using Firefox. It kept crashing, also whenever I did a search on any engine I would be bounced directly to another page irrelavent to my search.

Also my McAfee will not update, saying it needs to be reinstalled. I downloaded Malwarebytes' Anti-Malwere a few minutes a go. Tried to run an update but I got an error message saying it had to shut down.

I ran a scan and nothing came up.

Also simply things like Windows XP updates, disk clean up just seem to stand idle.

Any help would be appreciated.

Cj

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Hello and Welcome to Malwarebytes.org

I doubt that your system is infected, so do the following:

  1. Please read and follow the instructions provided here: I'm infected - What do I do now?
  2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
  • Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  • Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  • Using these other tools often makes the cleanup task more difficult and time consuming.
  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  • There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
  • NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.
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Cheers, I will follow the instruction in those and see what comes up.

I reviewed your log and indeed I was right - your system is infected, but don't worry about that any of the authorized group will help you to successfully clean your system.

Good luck! :D

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