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YIKES..am I infected?

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Hello and  :welcome:

Please read the following and post back the requested logs.


General P2P/Piracy Warning:




If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.

  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
  • Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVDexternal drive or a pen drive
  • Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.
  • The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue.
  • You can check here if you're not sure if your computer is 32-bit or 64-bit
  • Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners.
  • When we are done, I'll give you instructions on how to cleanup all the tools and logs
  • Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
  • Your topic will be closed if you haven't replied within 3 days
  • (If I have not responded within 24 hours, please send me a Private Message as a reminder)


Step 1


Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Clean.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner\AdwCleaner[s0].txt as well.

Step 2


Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


Step 3


Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes Close the program > Don't Fix anything!
  • Don't run any other options, they're not all bad!!
  • Post back the report which should be located on your desktop.
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I have performed the tasks requested and here is the information requested.


ADW Cleaner:


# AdwCleaner v3.016 - Report created 03/01/2014 at 15:19:41

# Updated 23/12/2013 by Xplode

# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

# Username : Lewis - LEWIS-PC

# Running from : C:\Users\Lewis\Downloads\AdwCleaner (1).exe

# Option : Clean


***** [ Services ] *****



***** [ Files / Folders ] *****


Folder Deleted : C:\ProgramData\boost_interprocess

Folder Deleted : C:\Users\Lewis\AppData\Local\filetypeassistant


***** [ Shortcuts ] *****



***** [ Registry ] *****



***** [ Browsers ] *****


-\\ Internet Explorer v11.0.9600.16428



-\\ Google Chrome v31.0.1650.63


[ File : C:\Users\Lewis\AppData\Local\Google\Chrome\User Data\Default\preferences ]





AdwCleaner[R0].txt - [1101 octets] - [24/08/2013 05:04:37]

AdwCleaner[R1].txt - [882 octets] - [24/08/2013 05:28:38]

AdwCleaner[R2].txt - [2084 octets] - [13/11/2013 14:36:31]

AdwCleaner[R3].txt - [1230 octets] - [18/11/2013 16:45:03]

AdwCleaner[R4].txt - [1302 octets] - [18/11/2013 16:49:30]

AdwCleaner[R5].txt - [1471 octets] - [27/11/2013 16:52:32]

AdwCleaner[R6].txt - [1748 octets] - [05/12/2013 04:44:16]

AdwCleaner[R7].txt - [1711 octets] - [01/01/2014 04:31:17]

AdwCleaner[R8].txt - [1835 octets] - [03/01/2014 15:18:30]

AdwCleaner[s0].txt - [1169 octets] - [24/08/2013 05:05:49]

AdwCleaner[s1].txt - [942 octets] - [24/08/2013 05:29:48]

AdwCleaner[s2].txt - [2091 octets] - [13/11/2013 14:38:03]

AdwCleaner[s3].txt - [1300 octets] - [18/11/2013 16:46:33]

AdwCleaner[s4].txt - [1368 octets] - [18/11/2013 16:50:21]

AdwCleaner[s5].txt - [1540 octets] - [27/11/2013 16:53:33]

AdwCleaner[s6].txt - [1766 octets] - [05/12/2013 04:45:03]

AdwCleaner[s7].txt - [1780 octets] - [01/01/2014 04:32:50]

AdwCleaner[s8].txt - [1764 octets] - [03/01/2014 15:19:41]


########## EOF - C:\AdwCleaner\AdwCleaner[s8].txt - [1824 octets] ##########






Junkware Removal Tool (JRT) by Thisisu

Version: 6.0.9 (01.01.2014:1)

OS: Windows 7 Home Premium x64

Ran by Lewis on Fri 01/03/2014 at 15:28:09.54






~~~ Services




~~~ Registry Values




~~~ Registry Keys




~~~ Files




~~~ Folders


Failed to delete: [Folder] "C:\ProgramData\boost_interprocess"

Successfully deleted: [Folder] "C:\Users\Lewis\appdata\local\filetypeassistant"




~~~ Event Viewer Logs were cleared







Scan was completed on Fri 01/03/2014 at 15:36:09.80

End of JRT log


Rogue Killer:


RogueKiller V8.8.0 _x64_ [Dec 27 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.adlice.com/forum/

Website : http://www.adlice.com/softwares/roguekiller/

Blog : http://www.adlice.com


Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Lewis [Admin rights]

Mode : Scan -- Date : 01/03/2014 15:48:47

| ARK || FAK || MBR |


¤¤¤ Bad processes : 0 ¤¤¤


¤¤¤ Registry Entries : 8 ¤¤¤

[HJ POL][PUM] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND

[HJ POL][PUM] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND

[HJ POL][PUM] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND

[HJ POL][PUM] HKLM\[...]\System : EnableLUA (0) -> FOUND

[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND

[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : EnableLUA (0) -> FOUND

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND


¤¤¤ Scheduled tasks : 0 ¤¤¤


¤¤¤ Startup Entries : 0 ¤¤¤


¤¤¤ Web browsers : 0 ¤¤¤


¤¤¤ Browser Addons : 0 ¤¤¤


¤¤¤ Particular Files / Folders: ¤¤¤


¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤


¤¤¤ External Hives: ¤¤¤


¤¤¤ Infection :  ¤¤¤


¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts localhost



¤¤¤ MBR Check: ¤¤¤


+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) ST9500325AS +++++

--- User ---

[MBR] afd3e18634a03cfc5f5cd4c7c7c1540f

[bSP] 2ec32c4dafc030881e2a9675b975a583 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo

User = LL1 ... OK!

User = LL2 ... OK!


Finished : << RKreport[0]_S_01032014_154847.txt >>u


Thank yo

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Download Zoek (By Smeenk) and save that file to your Desktop.



Double click zip file and extract to your  Desktop:


Select these lines inside CODE, right click on the selection and choose Copy.


Right click on any white part of Zoek and select the paste option.


Click the button [Run Script]


Wait for the scan. At the end of the report will be generated C: \ zoek-results.txt

Copy your content and post in your next response.
NOTE1: If Zoek find files that you can not remove, you may have to restart your PC. Do this immediately, when asked whether to restart the PC.
NOTE2: This script has been prepared only for this computer, according to the files and keys present.
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ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista/Windows 7 users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here to run the scan.

    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • Select the option YES, I accept the Terms of Use then click on: EOLS2.gif
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: EOLS3.gif
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: EOLS4.gif
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

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ESET Results:


C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application cleaned by deleting - quarantined
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application cleaned by deleting - quarantined
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\Backup\DSLUpdate\hstart.exe.bak a variant of Win32/HiddenStart.A application cleaned by deleting - quarantined
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\Backup\DSLUpdate\hstart.exe.bk1 a variant of Win32/HiddenStart.A application cleaned by deleting - quarantined
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\UpdateWorkingDirectory\DSL\hstart.exe a variant of Win32/HiddenStart.A application cleaned by deleting - quarantined
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\UpdateWorkingDirectory\DSL\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application cleaned by deleting - quarantined
C:\Users\Lewis\Downloads\ccsetup409.exe Win32/Bundled.Toolbar.Google.D application cleaned by deleting - quarantined
C:\Users\Lewis\Downloads\Carl Jung .PDF\Man_and_His_Symbols_-_Carl_G._Jung.pdf_secure (1).exe Win32/TopMedia.B application cleaned by deleting - quarantined
C:\Users\Lewis\Downloads\Chrome\ccsetup407.exe Win32/Bundled.Toolbar.Google.D application cleaned by deleting - quarantined
Thank you.
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Hi Purrington666,


At this time there are no more signs of an infection on your system.
However if you are still seeing any signs of an infection please let me know.

Let's go ahead and remove the tools and logs we've used during this process.

Most of the tools used are potentially dangerous to use unsupervised or if ran at the wrong time.
They are often updated daily so if you went to use them again in the future they would be outdated anyways.

The following procedure will implement some cleanup procedures to remove these tools.
It will also reset your System Restore by flushing out previous restore points and create a new restore point.
It will also remove all the backups our tools may have created.

Download Delfix by Xplode and save to your desktop.


Double click on delfix.exe to run it. Check all the options and then click on the Scan button.





Click the Run button

At the end of a log is generated, but it is not necessary to post.




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