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Username format change with new version

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  • Staff

Hi ajrechk!


On my 1962 version I was able to login with my AD account two ways:





I did test the 1936 version and confirmed that I was able to log in with domain\Username.


I'm not sure if this is intentional or not.  I will look into this and will update this thread when I receive an answer.

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Interesting, I definitely cannot login using domain\username format in version 1962.  We have 2008 R2 domain controllers, but our forest functional level is still 2003.  Maybe this is the problem?  It's not a huge deal because it works, so more of a curiosity.

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  • Staff

Hi again ajrechk.


If you would like, we can create a ticket to gather some information to see if we can figure out why you cannot login in this way.  Please send me a PM with your e-mail and we can get started.

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Thanks for taking a look.  I'll create a ticket via the portal when I get some time.  Since we have a workaround, this has been bumped pretty low for priority, but eventually I'll get to it.  Not before a new version though probably. Thanks for your assistance.

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