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Win32.downloader.gen & cannot remove hotspot shield toolbar and converter toolbar for IE


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hi there,

 

I just inherited my brothers dell laptop studio 1458 (early Christmas gift) and I think it has a trojan/virus on it.

I removed what junk he had on it and still found some issues,

It was sort of sluggish and

There's a couple of applications I tried uninstalling them thru windows programs and features with no success:

Hotspot shield toolbar and Install converter toolbar for IE.

(clicked uninstall and nothing...)

Also, I ran spybot on the laptop and found the following problem:

 

Win32.downloader.gen located (SBI $E6AD2227) Program directory C:\Users\Admin\AppData\Local\Conduit\

Spybot could not remove this after rebooting and running spybot again, several times.

 

 

(I think this is related to the hotspot shield appplication that I had uninstalled earlier.)

 

I would appreciate assistance on these issues:

somewhat slugglish,

toolbar removals,

possible Win32.downloader.gen bug

other possible viruses?

 

Thanks and Merry Christmas.

 

 

 

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