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Unable to login to the console using AD Creds

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I'm to the point that I would like to turn the server over to the Help Desk staff to handle individual malware complaints etc. So, I would like to use the Administrators feature and have them utilize the client administrator template. The trouble is that login does not seem to work for any of the AD accounts I have imported. I've added several accounts and one group using the "Import Domain User" button. That process seems to work fine. However, if I try to use the "Add new admisistrator" button to add a domain user, it always fails. Additionally, any attempt to use those account and their passwords set in AD fails.


Any ideas about what could be going on?



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