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Peterblood
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We can detect and prevent or remove some but there are some that we don't currently address in Chrome or Firefox but we have trained helpers on the forum that can assist you with removal if you find that you're having trouble removing any of them.  We should address most of these later next year in a program update.

 

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

Thank you

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