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Program Compatibility Assistant Popups


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i have a problem whereby most of my apps will not run, and I get a lot of popups from Program Compatibility Assistant.


MS explorer and some basic windows programs seem to be ok


I am unable to run MBAM or my virus program under normal windows, so I have tried booting to safe mode, running MBAM (got rid of some pup and other stuff) and then McAfee full scan, (got rid of 1 virus).


Reboot to windows and still have a problem.


have run the dds.scr from the link and have logs (attached)


Running Windows7 x64


Grateful for any advice



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Hello CraigR! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please take a look at this article:


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Thanks for the offer Borislav, your reply is timely !
I just managed to get evertyhing working again.
I rebooted to safe mode with command prompt, and ran a system restore from a backup from 4 days ago.
All seems to be working again, and I ran extra scan just to be on the safe side.
I will keep my computer from teenager access in the future !

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