PUP.Optional

[T84A]

Hope to resolve this. I think I got it when I downloaded a program that was supposed let me use my webcam stream as a screensaver.  I also could not use System Restore.  I hope to resolve both.  Windows XP

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.45.2
Run by Kenneth Earle at 9:38:10 on 2013-12-15
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2992.1846 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ================
.
C:\WINDOWS\system32\nvsvc32.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\00THotkey.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\Program Files\Jump Desktop\JumpService.exe
C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe
C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\WINDOWS\system32\thpsrv.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\TPSODDCtl.exe
C:\Program Files\DSC\DLS IV\MCPH\MCPH.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\WINDOWS\system32\nlssrv32.exe
C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\Program Files\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe
C:\Program Files\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
C:\Program Files\Browny02\Brother\BrStMonW.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\TOSHIBA\RSelect\RSelSvc.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\ThpSrv.exe
C:\Program Files\Western Digital\WD Security\WDDriveAutoUnlock.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\Program Files\Western Digital\WD Quick View\WDDMStatus.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\1&1\1&1 EasyLogin\EasyLogin.exe
C:\Program Files\TightVNC\tvnserver.exe
C:\Program Files\Jump Desktop\JumpDesktop.exe
C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Western Digital\WD Drive Manager\WDDriveService.exe
C:\Program Files\Western Digital\WD SmartWare\WDBackupEngine.exe
C:\Program Files\Browny02\BrYNSvc.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.





uURLSearchHooks: appbario19 Toolbar: {b7c7d4b0-7a84-4b73-a7ef-48ef59a52c3b} - c:\program files\appbario19\prxtbappb.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.9012.1008\swg.dll
BHO: appbario19 Toolbar: {b7c7d4b0-7a84-4b73-a7ef-48ef59a52c3b} - c:\program files\appbario19\prxtbappb.dll
BHO: Speed Test 137: {D914C54F-2DB8-48CB-9479-9A2E5EA78F07} - c:\program files\speed test 137\ScriptHost.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: appbario19 Toolbar: {B7C7D4B0-7A84-4B73-A7EF-48EF59A52C3B} - c:\program files\appbario19\prxtbappb.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: appbario19 Toolbar: {b7c7d4b0-7a84-4b73-a7ef-48ef59a52c3b} - c:\program files\appbario19\prxtbappb.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [1&1 EasyLogin] c:\program files\1&1\1&1 easylogin\EasyLogin.exe
uRun: [Jump Desktop] c:\program files\jump desktop\JumpDesktop.exe autorun
uRun: [iCloudServices] c:\program files\common files\apple\internet services\iCloudServices.exe
uRun: [searchProtect] c:\documents and settings\kenneth earle\application data\searchprotect\bin\cltmng.exe
uRun: [pcreg] c:\program files\pcreg\service.exe
mRun: [iMSS] "c:\program files\intel\intel® management engine components\imss\PIconStartup.exe"
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [00THotkey] c:\windows\system32\00THotkey.exe
mRun: [000StTHK] 000StTHK.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [NDSTray.exe] NDSTray.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [iTSecMng] c:\program files\toshiba\bluetooth toshiba stack\ItSecMng.exe /START
mRun: [TMERzCtl.EXE] c:\program files\toshiba\tme3\TMERzCtl.EXE /Service
mRun: [TMESRV.EXE] c:\program files\toshiba\tme3\TMESRV31.EXE /Logon
mRun: [TWebCamera] "c:\program files\toshiba\toshiba web camera application\TWebCamera.exe" autorun
mRun: [LtMoh] c:\program files\ltmoh\Ltmoh.exe
mRun: [TouchED] c:\program files\toshiba\touched\TouchED.exe
mRun: [intelZeroConfig] "c:\program files\intel\wifi\bin\ZCfgSvc.exe"
mRun: [intelWireless] "c:\program files\common files\intel\wirelesscommon\iFrmewrk.exe" /tf Intel Wireless Tray
mRun: [TOSDCR] TOSDCR.EXE
mRun: [ToshibaServiceStation] "c:\program files\toshiba\toshiba service station\ToshibaServiceStation.exe" /hide:60
mRun: [TosWaitSrv] c:\program files\toshiba\tphm\TosWaitSrv.exe
mRun: [ThpSrv] c:\windows\system32\thpsrv /logon
mRun: [TFncKy] TFncKy.exe
mRun: [TFNF5] TFNF5.exe
mRun: [smoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [TPSODDCtl] TPSODDCtl.exe
mRun: [TPSMain] TPSMain.exe
mRun: [TosHKCW.exe] "c:\program files\toshiba\wireless hotkey\TosHKCW.exe"
mRun: [TosSENotify] c:\program files\toshiba\toshiba hdd ssd alert\TosWaitSrv.exe
mRun: [DDWMon] c:\program files\toshiba\toshiba direct disc writer\\ddwmon.exe
mRun: [TUSBSleepChargeSrv] c:\program files\toshiba\toshiba usb sleep and charge utility\TUSBSleepChargeSrv.exe
mRun: [NortonOnlineBackupReminder] "c:\program files\toshiba\toshiba online backup\activation\TobuActivation.exe" UNATTENDED
mRun: [intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe  startup
mRun: [tvncontrol] "c:\program files\tightvnc\tvnserver.exe" -controlservice -slave
mRun: [PMBVolumeWatcher] c:\program files\sony\pmb\PMBVolumeWatcher.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Wondershare Helper Compact.exe] c:\program files\common files\wondershare\wondershare helper compact\WSHelper.exe
mRun: [brStsMon00] c:\program files\browny02\brother\BrStMonW.exe /AUTORUN
mRun: [ControlCenter4] c:\program files\controlcenter4\BrCcBoot.exe /autorun
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [WD Drive Unlocker] c:\program files\western digital\wd security\WDDriveAutoUnlock.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [WD Quick View] c:\program files\western digital\wd quick view\WDDMStatus.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:0
mPolicies-System: EnableLUA = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe










TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{77CA52E4-94F5-4748-BB2D-D257C5A25284} : DHCPNameServer = 75.75.75.75 75.75.76.76
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - c:\program files\intuit\quickbooks 2011\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -
Name-Space Handler: ftp\* - {419A0123-4312-1122-A0C0-434FDA6DA542} - c:\program files\coreftp\pftpns.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\kenneth earle\application data\mozilla\firefox\profiles\ze6g6fdu.default-1359054047765\



FF - plugin: c:\documents and settings\kenneth earle\application data\mozilla\firefox\profiles\ze6g6fdu.default-1359054047765\extensions\{1bc9ba34-1eed-42ca-a505-6d2f1a935bbb}\plugins\npietab2.dll
FF - plugin: c:\documents and settings\kenneth earle\application data\mozilla\firefox\profiles\ze6g6fdu.default-1359054047765\extensions\{1bc9ba34-1eed-42ca-a505-6d2f1a935bbb}\plugins\npietab2_x64.dll
FF - plugin: c:\documents and settings\kenneth earle\application data\mozilla\firefox\profiles\ze6g6fdu.default-1359054047765\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll
FF - plugin: c:\documents and settings\kenneth earle\local settings\application data\citrix\plugins\104\npappdetector.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_9_900_170.dll
FF - ExtSQL: 2013-12-14 12:25; {b7c7d4b0-7a84-4b73-a7ef-48ef59a52c3b}; c:\documents and settings\kenneth earle\application data\mozilla\firefox\profiles\ze6g6fdu.default-1359054047765\extensions\{b7c7d4b0-7a84-4b73-a7ef-48ef59a52c3b}
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-6-18 214696]
R0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\drivers\thpdrv.sys [2009-6-29 29760]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\drivers\Thpevm.sys [2009-5-11 6528]
R1 TMEI3E;TMEI3E;c:\windows\system32\drivers\TMEI3E.sys [2011-6-15 5888]
R2 JumpDesktop;Jump Desktop Service;c:\program files\jump desktop\JumpService.exe [2012-5-18 7680]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-10-8 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-6-15 701512]
R2 MCPH;DSC MCPH Service;c:\program files\dsc\dls iv\mcph\MCPH.exe [2013-4-24 215040]
R2 nlsX86cc;Nalpeiron Licensing Service;c:\windows\system32\NLSSRV32.EXE [2011-3-21 68928]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files\sony\pmb\PMBDeviceInfoProvider.exe [2011-3-15 428384]
R2 QBVSS;QBIDPService;c:\program files\common files\intuit\dataprotect\QBIDPService.exe [2011-6-30 1248256]
R2 rimspci;rimspci;c:\windows\system32\drivers\rimspe86.sys [2011-6-15 47104]
R2 risdpcie;risdpcie;c:\windows\system32\drivers\risdpe86.sys [2011-6-15 48128]
R2 rixdpcie;rixdpcie;c:\windows\system32\drivers\rixdpe86.sys [2011-6-15 38400]
R2 RSELSVC;TOSHIBA Modem region select service;c:\program files\toshiba\rselect\RSelSvc.exe [2009-7-7 62832]
R2 tdudf;TOSHIBA UDF File System Driver;c:\windows\system32\drivers\tdudf.sys [2007-3-26 105856]
R2 Tmesrv;Tmesrv3;c:\program files\toshiba\tme3\TMESRV31.exe [2011-6-15 126976]
R2 trudf;TOSHIBA DVD-RAM UDF File System Driver;c:\windows\system32\drivers\trudf.sys [2007-2-19 134016]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\drivers\TVALZFL.sys [2008-4-30 4992]
R2 tvnserver;TightVNC Server;c:\program files\tightvnc\tvnserver.exe [2010-7-8 815704]
R2 UNS;Intel® Management & Security Application User Notification Service;c:\program files\intel\intel® management engine components\uns\UNS.exe [2011-6-15 2320920]
R2 WDBackup;WD Backup;c:\program files\western digital\wd smartware\WDBackupEngine.exe [2013-11-2 1042808]
R2 WDDriveService;WD Drive Manager;c:\program files\western digital\wd drive manager\WDDriveService.exe [2013-11-2 270704]
R3 BrYNSvc;BrYNSvc;c:\program files\browny02\BrYNSvc.exe [2012-11-2 245760]
R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k5132.sys [2011-6-15 160424]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2011-6-15 44800]
R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2011-6-15 132352]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-6-15 22856]
R3 PGEffect;Pangu effect driver;c:\windows\system32\drivers\PGEffect.sys [2011-6-15 24064]
R3 TMachInfo;TMachInfo;c:\program files\toshiba\toshiba service station\TMachInfo.exe [2011-6-15 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\toshiba\toshiba hdd ssd alert\TosSmartSrv.exe [2009-11-5 111960]
R3 TPCHSrv;TPCH Service;c:\program files\toshiba\tphm\TPCHSrv.exe [2010-2-5 677232]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\pc checkup\symcpcculaunchsvc.exe /s  --> c:\program files\pc checkup\SymcPCCULaunchSvc.exe  [?]
S2 PCCUJobMgr;Common Client Job Manager Service;"c:\program files\norton pc checkup\engine\2.0.3.198\ccsvchst.exe" /s "pccujobmgr" /m "c:\program files\norton pc checkup\engine\2.0.3.198\dimaster.dll" /prefetch:1 --> c:\program files\norton pc checkup\engine\2.0.3.198\ccSvcHst.exe [?]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2011-6-15 1684736]
S3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\drivers\atswpwdf.sys --> c:\windows\system32\drivers\ATSwpWDF.sys [?]
S3 EdgeSer;Edgeport Driver for Windows 2000, XP, Vista & Server 2003;c:\windows\system32\drivers\edgeser.sys [2013-8-4 229376]
S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\drivers\ivusb.sys [2010-7-28 25112]
S3 NANMp50;NANMp50 NDIS Protocol Driver;c:\windows\system32\drivers\NANMp50.sys [2012-8-8 36280]
S3 NANSp50;NANSp50 NDIS Protocol Driver;c:\windows\system32\drivers\NANSp50.sys [2012-8-8 35256]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [2011-6-15 18432]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2010-3-30 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
.
=============== Created Last 30 ================
.
2013-12-15 06:42:38    7772552    ----a-w-    c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{75c01650-b1c8-4b91-8e74-0fc8b3e765b0}\mpengine.dll
2013-12-15 04:17:34    7772552    ----a-w-    c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-12-15 00:56:12    --------    dc-h--w-    c:\windows\ie8
2013-12-14 17:26:42    --------    d-----w-    c:\program files\pcreg
2013-12-14 17:26:40    --------    d-----w-    c:\program files\wrapper_inst
2013-12-14 17:26:25    --------    d-----w-    c:\program files\Speed Test 137
2013-12-14 17:26:22    --------    d-----w-    c:\documents and settings\kenneth earle\application data\speedtest137
2013-12-14 17:26:12    --------    d-----w-    c:\program files\Conduit
2013-12-14 17:26:09    --------    d-----w-    c:\documents and settings\kenneth earle\local settings\application data\appbario19
2013-12-14 17:26:08    --------    d-----w-    c:\documents and settings\all users\application data\Conduit
2013-12-14 17:26:06    --------    d-----w-    c:\program files\appbario19
2013-12-14 17:26:06    --------    d-----w-    c:\documents and settings\kenneth earle\local settings\application data\Conduit
2013-12-14 17:25:28    --------    d-----w-    c:\program files\SearchProtect
2013-12-14 17:25:07    --------    d-----w-    c:\documents and settings\kenneth earle\application data\SearchProtect
2013-12-13 18:23:11    --------    d-----w-    c:\program files\Citrix
2013-12-13 18:22:56    --------    d-----w-    c:\documents and settings\kenneth earle\local settings\application data\Citrix
2013-11-28 13:24:03    --------    d-----w-    c:\documents and settings\all users\application data\Package Cache
.
==================== Find3M  ====================
.
2013-12-11 14:23:16    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-12-11 14:23:15    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-11-19 10:21:30    230048    ------w-    c:\windows\system32\MpSigStub.exe
2013-11-13 02:59:42    150528    ----a-w-    c:\windows\system32\imagehlp.dll
2013-11-07 05:38:51    591360    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-11-06 01:03:31    7168    ----a-w-    c:\windows\system32\xpsp4res.dll
2013-10-30 02:26:17    1879040    ----a-w-    c:\windows\system32\win32k.sys
2013-10-29 07:57:34    920064    ----a-w-    c:\windows\system32\wininet.dll
2013-10-29 07:57:33    43520    ----a-w-    c:\windows\system32\licmgr10.dll
2013-10-29 07:57:33    18944    ----a-w-    c:\windows\system32\corpol.dll
2013-10-29 07:57:33    1469440    ----a-w-    c:\windows\system32\inetcpl.cpl
2013-10-29 00:45:02    385024    ----a-w-    c:\windows\system32\html.iec
2013-10-23 23:45:49    172032    ----a-w-    c:\windows\system32\scrrun.dll
2013-10-12 15:56:19    278528    ----a-w-    c:\windows\system32\oakley.dll
2013-10-09 13:12:48    287744    ----a-w-    c:\windows\system32\gdi32.dll
2013-10-08 11:50:41    94632    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-10-08 11:29:36    145408    ----a-w-    c:\windows\system32\javacpl.cpl
2013-10-07 10:59:21    603136    ----a-w-    c:\windows\system32\crypt32.dll
2013-09-27 14:53:06    214696    ----a-w-    c:\windows\system32\drivers\MpFilter.sys
.
============= FINISH:  9:39:17.51 ===============
 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 6/15/2011 6:59:32 PM
System Uptime: 12/15/2013 9:18:10 AM (0 hours ago)
.
Motherboard: TOSHIBA |  | Portable PC
Processor: Intel® Core i5 CPU       M 520  @ 2.40GHz | rPGA988A Socket | 1316/mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 287 GiB total, 113.435 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Fingerprint Sensor
Device ID: USB\VID_08FF&PID_168B\6&AECB780&0&2
Manufacturer:
Name: Fingerprint Sensor
PNP Device ID: USB\VID_08FF&PID_168B\6&AECB780&0&2
Service:
.
==== System Restore Points ===================
.
RP1212: 9/16/2013 5:53:20 PM - Software Distribution Service 3.0
RP1213: 9/17/2013 6:45:25 PM - System Checkpoint
RP1214: 9/18/2013 8:38:03 AM - Software Distribution Service 3.0
RP1215: 9/18/2013 3:33:17 PM - Installed iCloud
RP1216: 9/18/2013 4:32:27 PM - Installed Java 7 Update 40
RP1217: 9/19/2013 8:35:46 AM - Software Distribution Service 3.0
RP1218: 9/20/2013 8:35:49 AM - Software Distribution Service 3.0
RP1219: 9/21/2013 8:35:57 AM - Software Distribution Service 3.0
RP1220: 9/22/2013 1:37:49 AM - Software Distribution Service 3.0
RP1221: 9/23/2013 2:24:24 AM - System Checkpoint
RP1222: 9/23/2013 7:24:53 PM - Software Distribution Service 3.0
RP1223: 9/24/2013 10:14:35 PM - Software Distribution Service 3.0
RP1224: 9/25/2013 1:06:16 PM - Restore Operation
RP1225: 9/26/2013 1:10:04 PM - System Checkpoint
RP1226: 9/26/2013 1:17:50 PM - Software Distribution Service 3.0
RP1227: 9/27/2013 1:15:21 PM - Software Distribution Service 3.0
RP1228: 9/28/2013 1:11:01 PM - Software Distribution Service 3.0
RP1229: 9/29/2013 2:07:54 AM - Software Distribution Service 3.0
RP1230: 9/29/2013 1:07:33 PM - Software Distribution Service 3.0
RP1231: 9/30/2013 1:02:51 PM - Software Distribution Service 3.0
RP1232: 10/1/2013 12:59:01 PM - Software Distribution Service 3.0
RP1233: 10/2/2013 12:54:59 PM - Software Distribution Service 3.0
RP1234: 10/3/2013 1:53:14 PM - System Checkpoint
RP1235: 10/4/2013 7:34:44 AM - Software Distribution Service 3.0
RP1236: 10/5/2013 8:20:48 AM - System Checkpoint
RP1237: 10/5/2013 4:24:35 PM - Software Distribution Service 3.0
RP1238: 10/6/2013 2:14:23 AM - Software Distribution Service 3.0
RP1239: 10/7/2013 2:54:43 AM - System Checkpoint
RP1240: 10/7/2013 3:57:26 PM - Software Distribution Service 3.0
RP1241: 10/8/2013 3:52:37 PM - Software Distribution Service 3.0
RP1242: 10/9/2013 3:55:22 PM - Software Distribution Service 3.0
RP1243: 10/10/2013 3:00:27 AM - Software Distribution Service 3.0
RP1244: 10/11/2013 3:46:18 AM - System Checkpoint
RP1245: 10/11/2013 3:51:44 AM - Software Distribution Service 3.0
RP1246: 10/12/2013 3:47:54 AM - Software Distribution Service 3.0
RP1247: 10/13/2013 2:06:07 AM - Software Distribution Service 3.0
RP1248: 10/13/2013 3:44:23 AM - Software Distribution Service 3.0
RP1249: 10/14/2013 3:00:19 AM - Software Distribution Service 3.0
RP1250: 10/14/2013 3:39:39 AM - Software Distribution Service 3.0
RP1251: 10/15/2013 4:03:27 AM - System Checkpoint
RP1252: 10/15/2013 4:43:17 PM - Software Distribution Service 3.0
RP1253: 10/15/2013 5:50:31 PM - Software Distribution Service 3.0
RP1254: 10/16/2013 2:17:02 PM - Installed Java 7 Update 45
RP1255: 10/17/2013 3:32:13 PM - System Checkpoint
RP1256: 10/17/2013 4:37:00 PM - Software Distribution Service 3.0
RP1257: 10/18/2013 4:33:31 PM - Software Distribution Service 3.0
RP1258: 10/19/2013 4:29:16 PM - Software Distribution Service 3.0
RP1259: 10/20/2013 1:53:20 AM - Software Distribution Service 3.0
RP1260: 10/21/2013 2:16:42 AM - System Checkpoint
RP1261: 10/21/2013 4:19:49 PM - Software Distribution Service 3.0
RP1262: 10/22/2013 4:15:46 PM - Software Distribution Service 3.0
RP1263: 10/23/2013 4:16:58 PM - Software Distribution Service 3.0
RP1264: 10/23/2013 4:33:00 PM - Software Distribution Service 3.0
RP1265: 10/24/2013 5:05:18 PM - System Checkpoint
RP1266: 10/25/2013 5:07:40 PM - Software Distribution Service 3.0
RP1267: 10/26/2013 5:13:58 PM - Software Distribution Service 3.0
RP1268: 10/28/2013 9:25:57 AM - Software Distribution Service 3.0
RP1269: 10/29/2013 3:37:24 PM - Software Distribution Service 3.0
RP1270: 10/30/2013 3:33:25 PM - Software Distribution Service 3.0
RP1271: 10/31/2013 3:30:14 PM - Software Distribution Service 3.0
RP1272: 11/1/2013 3:25:45 PM - Software Distribution Service 3.0
RP1273: 11/2/2013 3:21:17 PM - Software Distribution Service 3.0
RP1274: 11/3/2013 12:38:13 AM - Software Distribution Service 3.0
RP1275: 11/4/2013 1:19:30 AM - System Checkpoint
RP1276: 11/4/2013 7:30:43 AM - Software Distribution Service 3.0
RP1277: 11/4/2013 7:42:34 AM - Software Distribution Service 3.0
RP1278: 11/4/2013 7:53:36 AM - Software Distribution Service 3.0
RP1279: 11/4/2013 2:26:35 PM - Software Distribution Service 3.0
RP1280: 11/5/2013 2:30:58 PM - System Checkpoint
RP1281: 11/5/2013 9:45:37 PM - Software Distribution Service 3.0
RP1282: 11/6/2013 9:49:23 PM - Software Distribution Service 3.0
RP1283: 11/7/2013 10:07:32 PM - System Checkpoint
RP1284: 11/8/2013 8:11:38 AM - Software Distribution Service 3.0
RP1285: 11/9/2013 8:06:49 AM - Software Distribution Service 3.0
RP1286: 11/10/2013 1:36:48 AM - Software Distribution Service 3.0
RP1287: 11/10/2013 8:02:41 AM - Software Distribution Service 3.0
RP1288: 11/11/2013 7:58:18 AM - Software Distribution Service 3.0
RP1289: 11/12/2013 7:54:47 AM - Software Distribution Service 3.0
RP1290: 11/13/2013 8:08:33 AM - System Checkpoint
RP1291: 11/13/2013 9:54:26 AM - Software Distribution Service 3.0
RP1292: 11/13/2013 10:12:53 AM - Software Distribution Service 3.0
RP1293: 11/13/2013 10:24:35 AM - Software Distribution Service 3.0
RP1294: 11/14/2013 10:24:02 AM - Software Distribution Service 3.0
RP1295: 11/15/2013 10:37:32 AM - System Checkpoint
RP1296: 11/15/2013 2:11:19 PM - Software Distribution Service 3.0
RP1297: 11/16/2013 2:23:39 PM - System Checkpoint
RP1298: 11/17/2013 1:42:51 AM - Software Distribution Service 3.0
RP1299: 11/17/2013 10:24:39 AM - Software Distribution Service 3.0
RP1300: 11/18/2013 10:20:27 AM - Software Distribution Service 3.0
RP1301: 11/19/2013 10:16:16 AM - Software Distribution Service 3.0
RP1302: 11/20/2013 10:11:51 AM - Software Distribution Service 3.0
RP1303: 11/21/2013 11:05:08 AM - System Checkpoint
RP1304: 11/22/2013 9:06:29 AM - Software Distribution Service 3.0
RP1305: 11/23/2013 9:02:00 AM - Software Distribution Service 3.0
RP1306: 11/24/2013 1:54:00 AM - Software Distribution Service 3.0
RP1307: 11/24/2013 8:57:24 AM - Software Distribution Service 3.0
RP1308: 11/25/2013 8:53:02 AM - Software Distribution Service 3.0
RP1309: 11/26/2013 8:48:58 AM - Software Distribution Service 3.0
RP1310: 11/27/2013 8:44:49 AM - Software Distribution Service 3.0
RP1311: 11/28/2013 8:24:03 AM - WD SmartWare Installer
RP1312: 11/28/2013 8:41:05 AM - Software Distribution Service 3.0
RP1313: 11/29/2013 9:30:03 AM - System Checkpoint
RP1314: 11/29/2013 10:25:37 AM - Software Distribution Service 3.0
RP1315: 11/30/2013 10:21:12 AM - Software Distribution Service 3.0
RP1316: 12/1/2013 2:07:24 AM - Software Distribution Service 3.0
RP1317: 12/1/2013 7:44:57 PM - Software Distribution Service 3.0
RP1318: 12/2/2013 7:40:36 PM - Software Distribution Service 3.0
RP1319: 12/3/2013 8:02:36 PM - System Checkpoint
RP1320: 12/4/2013 6:04:15 PM - Software Distribution Service 3.0
RP1321: 12/5/2013 6:30:10 PM - System Checkpoint
RP1322: 12/6/2013 3:09:15 PM - Software Distribution Service 3.0
RP1323: 12/7/2013 3:05:24 PM - Software Distribution Service 3.0
RP1324: 12/8/2013 1:41:38 AM - Software Distribution Service 3.0
RP1325: 12/8/2013 3:01:03 PM - Software Distribution Service 3.0
RP1326: 12/9/2013 2:56:50 PM - Software Distribution Service 3.0
RP1327: 12/10/2013 9:46:28 AM - Installed SmartLinkIV Zippers
RP1328: 12/10/2013 2:52:46 PM - Software Distribution Service 3.0
RP1329: 12/10/2013 7:02:04 PM - Removed PL-2303 USB-to-Serial
RP1330: 12/10/2013 7:03:27 PM - Installed PL-2303 USB-to-Serial
RP1331: 12/11/2013 3:00:21 AM - Software Distribution Service 3.0
RP1332: 12/12/2013 3:28:30 AM - System Checkpoint
RP1333: 12/12/2013 3:34:22 AM - Software Distribution Service 3.0
RP1334: 12/13/2013 3:29:58 AM - Software Distribution Service 3.0
RP1335: 12/13/2013 8:11:46 AM - Software Distribution Service 3.0
RP1336: 12/14/2013 8:32:14 AM - System Checkpoint
RP1337: 12/14/2013 12:42:47 PM - Software Distribution Service 3.0
RP1338: 12/14/2013 6:34:52 PM - Installed Windows XP KB2618444.
RP1339: 12/14/2013 6:44:39 PM - Restore Operation
RP1340: 12/14/2013 6:59:04 PM - Restore Operation
RP1341: 12/14/2013 7:07:07 PM - Restore Operation
RP1342: 12/14/2013 7:13:40 PM - Restore Operation
RP1343: 12/14/2013 7:25:48 PM - Restore Operation
RP1344: 12/14/2013 7:30:47 PM - Software Distribution Service 3.0
RP1345: 12/14/2013 7:57:07 PM - Installed Windows Internet Explorer 8.
RP1346: 12/14/2013 9:10:33 PM - Software Distribution Service 3.0
RP1347: 12/14/2013 11:17:20 PM - Software Distribution Service 3.0
RP1348: 12/14/2013 11:19:39 PM - Removed Seagate Manager Installer
RP1349: 12/14/2013 11:23:15 PM - Removed Seagate DiscWizard
RP1350: 12/15/2013 1:42:24 AM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
1&1 EasyLogin
Actron Scanning Suite
Add-ons
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.5
Advanced IP Scanner v1.5
Advanced Network Diagramming
Advanced Network Diagramming Help
ALPS Touch Pad Driver
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ASUS WL-330N Wireless Router Utilities
AXIS Media Control Embedded
Bejeweled 2 Deluxe
Bing Rewards Client Installer
Block Diagrams
Block Diagrams Help
Blue Iris 3
Bluetooth Stack for Windows by Toshiba
Bonjour
Borders and Backgrounds
Borders and Backgrounds Help
Brother MFL-Pro Suite MFC-J425W
CAD Drawing Display
Calibration Update Wizard
Callouts and Connectors
Callouts and Connectors Help
Canon Easy-PhotoPrint EX
Canon IJ Network Tool
Canon MP Navigator EX 4.0
Canon MP495 series MP Drivers
Canon MP495 series User Registration
Canon My Printer
Canon Solution Menu EX
CanoScan 4400F
Carbonite Online Backup Setup
Chuzzle Deluxe
Cisco Connect
Citrix Online Launcher
Clip Art and Symbols
Clip Art and Symbols Help
Cool Timer 3.6
CopyTrans Suite Remove Only
Core FTP Pro
Core FTP Pro 2.1
Coupon Printer for Windows
CraigsList Reader Pro by CraigsPal 4.6.8
Custom Properties Editor
Database Design
Database Design Help
Database Wizard
Developing Visio Solutions Help
Directory Services
Directory Services Help
DLS 2002
DLS 2002 North America
DLS 2002 PC5900 v1.0 Driver
DLS 2002 Skyroute v2.3-2.4 Driver
DLS 5 (Installer Version)
DLS2002 2010 Event Buffer Fix Driver
DLS2002 LCD5500Z v3.1 Driver
DLS2002 PC1555 v3.2 Driver Pack
DLS2002 PC1555MX v2.3 Driver
DLS2002 PC1616 v4.1 Driver Pack
DLS2002 PC1616 v4.1CP-01 Driver Pack
DLS2002 PC1616 v4.2 Driver Pack
DLS2002 PC1616 v4.2CP01 Driver Pack
DLS2002 PC1832 v4.1 Driver Pack
DLS2002 PC1832 v4.1CP-01 Driver Pack
DLS2002 PC1832 v4.2 Driver Pack
DLS2002 PC1832 v4.2CP01 Driver Pack
DLS2002 PC1864 v4.1 Driver Pack
DLS2002 PC1864 v4.1CP-01 Driver Pack
DLS2002 PC1864 v4.2 Driver Pack
DLS2002 PC1864 v4.2CP01 Driver Pack
DLS2002 PC4020 v3.3 Driver
DLS2002 PC4020 v3.5 Driver
DLS2002 PC5010 v3.2 Driver Pack
DLS2002 PC5132-433 v4.2NA Driver
DLS2002 PC5950 v1.1 Driver Pack
DLS2002 PK5500 v1.1 Driver Pack
DLS2002 PK5500 v1.2 Driver Pack
DLS2002 PK55XX v1.0 Driver Pack
DLS2002 Practical Peripherals Support Driver
DLS2002 RF5108 v1.0 Driver
DLS2002 RF5132-433 v5.0NA Driver Pack
DLS2002 RF5132 v5.1 Driver Pack
DLS2002 RF5501 v5.0 Driver
DLS2002 RFK5132 v5.1NA Driver Pack
DLS2002 RFK5132 v5.2 Driver Pack
DLS2002 RFK5132 v5.3 Driver Pack
DLS2002 SCW9045 v1.0 Driver Pack
DLS2002 SCW9047 v1.0 Driver Pack
DLS2002 SCW9047 v1.0CP-01 Driver Pack
DLS2002 Service Pack 2
DLS2002 Tlink II Driver
DLS2002 Web Update Add-In
Escape Rosecliff Island
FileMaker Pro 11
FileMaker Pro 12
FitDay PC version 2.0
floaters v2.1
Flowcharts
Flowcharts Help
Forms and Charts
Forms and Charts Help
Garmin City Navigator North America NT 2010.10
Garmin Training Center
Garmin Training Center 3.4.3
Garmin USB Drivers
Garmin WebUpdater
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
GoPro CineForm Studio 1.3.2
GoToMeeting 6.0.0.1259
Graphics Filters
Help for Visio 2000 (HTML Help)
HL-2270DW
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB932716-v2)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB953955)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB979306)
HP Deskjet 3050A J611 series Basic Device Software
HP Deskjet 3050A J611 series Help
HP Deskjet 3050A J611 series Product Improvement Study
HP Photo Creations
HP Update
iCloud
IDAutomation.com Code 39 Free Font
InstallVC90Support
Intel PROSet Wireless
Intel® Management Engine Components
Intel® Network Connections Drivers
Intel® PROSet/Wireless WiFi Software
Intel® Rapid Storage Technology
Intel® Turbo Boost Technology Driver
Internet Diagrams
Internet Diagrams Help
IP Camera
IP Camera Tool
ISO Recorder
iTunes
Java 7 Update 45
Java Auto Updater
Java 6 Update 14
Jewel Quest 3
Jump Desktop
Junk Mail filter update
Lexmark Software Uninstall
LiveReg (Symantec Corporation)
LiveUpdate 1.6 (Symantec Corporation)
Malwarebytes Anti-Malware version 1.75.0.1300
Maps
Maps Help
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Digital Image Pro 10
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Software Update for Web Folders  (English) 12
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visio 2000
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Visual Studio Service Pack 3
Mini-VCI Driver for TOYOTA TIS
Mozilla Firefox 25.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
MSXML 6.0 Parser
NetObjects Fusion 11.0
NetSurveyor 2.0.9350.0
Network Diagrams
Network Diagrams Help
Nitro PDF Professional
Norton PC Checkup
NVIDIA Drivers
O2Micro OZ776 SCR Driver
Office Layout
Office Layout Help
Orca
Organization Charts
Organization Charts Help
Page Layout Wizard
PL-2303 USB-to-Serial
PMB
Polar Bowler
PrimoPDF -- brought to you by Nitro PDF Software
Program Files
Program Files Help
Program Files Professional
Program Files Professional Help
Programmer for TA1232 - V1.00
Project Schedules
Project Schedules Help
Property Reporting Wizard
QuickBooks
QuickBooks Pro 2011
QuickTime
QuickVPN Client
Realtek High Definition Audio Driver
Release Notes
Release Notes Professional
RICOH R5U230 Media Driver ver.2.08.03.03
Save as HTML
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827329) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2898785)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB2834904-v2)
Security Update for Windows Media Player (KB2834904)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820197)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2829361)
Security Update for Windows XP (KB2834886)
Security Update for Windows XP (KB2839229)
Security Update for Windows XP (KB2845187)
Security Update for Windows XP (KB2847311)
Security Update for Windows XP (KB2849470)
Security Update for Windows XP (KB2850851)
Security Update for Windows XP (KB2850869)
Security Update for Windows XP (KB2859537)
Security Update for Windows XP (KB2862152)
Security Update for Windows XP (KB2862330)
Security Update for Windows XP (KB2862335)
Security Update for Windows XP (KB2864063)
Security Update for Windows XP (KB2868038)
Security Update for Windows XP (KB2868626)
Security Update for Windows XP (KB2876217)
Security Update for Windows XP (KB2876315)
Security Update for Windows XP (KB2876331)
Security Update for Windows XP (KB2883150)
Security Update for Windows XP (KB2884256)
Security Update for Windows XP (KB2892075)
Security Update for Windows XP (KB2893294)
Security Update for Windows XP (KB2893984)
Security Update for Windows XP (KB2898715)
Security Update for Windows XP (KB2900986)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB970483)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975254)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
Segoe UI
Shape Explorer Help
Skype Launcher
SmartLinkIV Zippers
Software Design
Software Design Help
Solutions
Symantec pcAnywhere
SysTools Access Password Recovery Tool
T-Link Console
Tansee iPhone Transfer SMS 5.3.0.0
Techstream Software
TightVNC 2.0.2
TL1 Server
TMaxI Usb Driver
TOSHIBA Application and Driver Installer
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Controls
TOSHIBA Direct Disc Writer
TOSHIBA Disc Creator
TOSHIBA Display Devices Change Utility
TOSHIBA DVD PLAYER
TOSHIBA HDD Protection
TOSHIBA HDD/SSD Alert
TOSHIBA Hotkey Utility for Display Devices
TOSHIBA Internal Modem Region Select Utility
Toshiba Laptop Checkup
TOSHIBA Mobile Extension3
Toshiba Online Backup
TOSHIBA Password Utility
TOSHIBA PC Diagnostic Tool
TOSHIBA PC Health Monitor
TOSHIBA Power Saver
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA Security Assist
TOSHIBA Service Station
TOSHIBA Software Modem
TOSHIBA TouchPad On/Off Utility V2.5.1.0
TOSHIBA USB Sleep and Charge Utility
TOSHIBA Utilities
TOSHIBA Web Camera Application
TOSHIBA Zooming Utility
ToshibaRegistration
Tuner Internet Update Application
Tweak UI
Ubiquiti UniFi (remove only)
Uninstall for TOSHIBA Mobile Extension3
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2850085) 32-Bit Edition
Update for Windows XP (KB2345886)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB2863058)
Update for Windows XP (KB2904266)
Update for Windows XP (KB898461)
Update for Windows XP (KB951618-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
VBA
version 1.0.5.8
version 1.0.6.1
Virtual Families
Virtual Villagers - The Secret City
Visio
Visio Core Files
VLC media player 2.1.1
WD Drive Utilities
WD Quick View
WD Security
WD SmartWare
WD SmartWare Installer
WebFldrs XP
WildTangent Games
WildTangent ORB Game Console
Windows Driver Package - FTDI CDM Driver Package (07/12/2010 2.08.02)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (03/08/2007 2.2.1.0)
Windows Driver Package - GoPro (WinUSB) Universal Serial Bus devices  (03/07/2012 )
Windows Driver Package - Infineon Technologies AG (IFXTPM) System  (12/14/2007 2.01.0001.00)
Windows Driver Package - SPX Service Solutions, Inc (spxusb) Ports  (13/04/2009 1.03)
Windows Driver Package - SPX Service Solutions, Inc (usbser) Ports  (01/07/2010 2.0.0)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Rights Management Client with Service Pack 2
WinRAR 4.01 (32-bit)
WinZip 11.1
Wireless Hotkey
WModem Driver Installer
Wondershare Video Converter Ultimate(Build 5.7.6.2)
Wondershare Video Editor(Build 3.0.1)
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
12/8/2013 11:49:28 AM, error: Dhcp [1002]  - The IP address lease 192.168.1.109 for the Network Card with network address 002314C124F0 has been denied by the DHCP server 192.168.1.200 (The DHCP Server sent a DHCPNACK message).
12/15/2013 8:19:46 AM, error: DCOM [10005]  - DCOM got error "%1068" attempting to start the service WDBackup with arguments "" in order to run the server: {81213AB4-5937-4340-88CD-66B4BC80DF73}
12/15/2013 8:19:46 AM, error: DCOM [10005]  - DCOM got error "%1068" attempting to start the service WDBackup with arguments "" in order to run the server: {59484148-65C9-4467-A092-3F8380023772}
12/14/2013 9:44:23 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD atapi Fips intelppm IPSec MpFilter MRxSmb NetBIOS NetBT PCIIde RasAcd Rdbss Tcpip TMEI3E
12/14/2013 9:44:23 PM, error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error:  A device attached to the system is not functioning.
12/14/2013 9:44:23 PM, error: Service Control Manager [7001]  - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:  A device attached to the system is not functioning.
12/14/2013 9:44:23 PM, error: Service Control Manager [7001]  - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
12/14/2013 9:44:23 PM, error: Service Control Manager [7001]  - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error:  A device attached to the system is not functioning.
12/14/2013 9:44:23 PM, error: Service Control Manager [7001]  - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
12/14/2013 9:44:23 PM, error: Service Control Manager [7001]  - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
12/14/2013 9:43:58 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
12/14/2013 8:02:15 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the WD Backup service to connect.
12/14/2013 8:02:15 PM, error: Service Control Manager [7000]  - The WD Backup service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
12/14/2013 8:02:05 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the QBCFMonitorService service to connect.
12/14/2013 7:20:30 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  atapi Fips intelppm MpFilter PCIIde TMEI3E
12/14/2013 7:19:39 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/14/2013 3:35:04 PM, error: Dhcp [1002]  - The IP address lease 192.168.1.104 for the Network Card with network address 002314C124F0 has been denied by the DHCP server 192.168.1.200 (The DHCP Server sent a DHCPNACK message).
12/14/2013 11:09:04 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
12/11/2013 3:30:06 AM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  atapi PCIIde
12/11/2013 3:30:01 AM, error: Service Control Manager [7000]  - The Common Client Job Manager Service service failed to start due to the following error:  The system cannot find the path specified.
12/11/2013 3:27:56 AM, error: Print [23]  - Printer Nitro PDF Creator failed to initialize because a suitable Nitro PDF Driver driver could not be found.
12/10/2013 12:12:25 AM, error: Removable Storage Service [111]  - RSM could not load media in drive Drive 0 of library TOSHIBA TOSHIBA USB DRV USB Device.
.
==== End Of File ===========================
 

[Maniac]

Hello T84A! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
• Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Step 1

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

Step 2

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Clean.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner\AdwCleaner[s0].txt as well.

Step 3

• Launch Malwarebytes' Anti-Malware
• Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
• Go to Scanner tab and select Perform Quick Scan, then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

In your next reply, post the following log files:

• Junkware Removal Tool log
• AdwCleaner log
• Malwarebytes' Anti-Malware log

[T84A]

Thanks.  I'm not sure what constitutes "paying customer" but I am using the paid (PRO) version.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Microsoft Windows XP x86
Ran by Kenneth Earle on Sun 12/15/2013 at 10:57:26.93
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\searchprotect
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{18B9B16E-716F-43DF-A6AD-512C7D2EB983}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{19975B78-1907-4DD6-A437-4C48120F46A4}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{562B9317-C08A-444A-9482-62080DD851AE}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\addonsframework.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\buttonsite.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\scripthost.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1663C10B-0D55-438D-8496-19A3DBAEC0E4}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{045F91B3-695F-423A-98C7-8DE3C47AA020}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{1348BD1B-C32A-41A7-9BD4-5377AA1AB925}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{395AFE6E-8308-48DB-89BE-ED5F4AA3D3EC}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{43969E3F-3E7C-4911-A8F1-79C6CA6AC731}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{43B390F0-6BA2-45CA-ABF2-5DB0CEE9B49D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{94CADA2E-1D3F-419F-8A3D-06C58EDF53C8}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{9E52EB8B-8DD9-4605-AD36-D352BCD482F2}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{A1440EC3-F0FA-407A-B811-DE6668C06D29}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{B9A84AD0-5777-46FD-8B8F-1EBD06750FBC}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{C1995F88-1C7F-40D7-B0FA-6F107F6308B8}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{C815E3DA-0823-49B0-9270-D1771D58B317}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduitsearchscopes
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\pricegong
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\searchprotect
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\smartbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\softonic
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\searchprotect
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Toolbar.CT3279418
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{71E09C3E-DD49-4A3F-BD15-D9CB9FB33C3E}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b7c7d4b0-7a84-4b73-a7ef-48ef59a52c3b}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{b7c7d4b0-7a84-4b73-a7ef-48ef59a52c3b}



~~~ Files

Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npmozcouponprinter.dll"
Successfully deleted: [File] "C:\end"



~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\conduit"
Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\partner"
Successfully deleted: [Folder] "C:\Documents and Settings\Kenneth Earle\Application Data\pccustubinstaller"
Successfully deleted: [Folder] "C:\Documents and Settings\Kenneth Earle\Application Data\searchprotect"
Successfully deleted: [Folder] "C:\Documents and Settings\Kenneth Earle\Local Settings\Application Data\conduit"
Successfully deleted: [Folder] "C:\Program Files\conduit"
Successfully deleted: [Folder] "C:\Program Files\coupons"
Successfully deleted: [Folder] "C:\Program Files\searchprotect"



~~~ FireFox

Successfully deleted: [File] C:\Documents and Settings\Kenneth Earle\Application Data\mozilla\firefox\profiles\ze6g6fdu.default-1359054047765\searchplugins\conduit.xml
Successfully deleted the following from C:\Documents and Settings\Kenneth Earle\Application Data\mozilla\firefox\profiles\ze6g6fdu.default-1359054047765\prefs.js

user_pref("CT3279418.smartbar.homepage", "true");

user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
user_pref("browser.search.defaultthis.engineName", "appbario19 Customized Web Search");


user_pref("smartbar.addressBarOwnerCTID", "CT3279418");


user_pref("smartbar.defaultSearchOwnerCTID", "CT3279418");
user_pref("smartbar.homePageOwnerCTID", "CT3279418");
user_pref("smartbar.machineId", "OJE0UNGOOQP510BYEMIHY7ICIUVORM/JXDJENGBXIDAFUJETSN5932AFRJQXGYMIXNSQPVVBMM1BFMWRK8WQFG");
Emptied folder: C:\Documents and Settings\Kenneth Earle\Application Data\mozilla\firefox\profiles\ze6g6fdu.default-1359054047765\minidumps [10 files]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 12/15/2013 at 11:03:11.51
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

# AdwCleaner v3.015 - Report created 15/12/2013 at 11:04:57
# Updated 10/12/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Kenneth Earle - KEE-TECRA
# Running from : C:\Documents and Settings\Kenneth Earle\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files\appbario19
Folder Deleted : C:\DOCUME~1\KENNET~1\LOCALS~1\Temp\boost_interprocess
Folder Deleted : C:\DOCUME~1\KENNET~1\LOCALS~1\Temp\TempDir
Folder Deleted : C:\Documents and Settings\Kenneth Earle\Local Settings\Application Data\appbario19
Folder Deleted : C:\Documents and Settings\Kenneth Earle\Application Data\Mozilla\Firefox\Profiles\ze6g6fdu.default-1359054047765\CT3279418
Folder Deleted : C:\Documents and Settings\Kenneth Earle\Application Data\Mozilla\Firefox\Profiles\ze6g6fdu.default-1359054047765\Extensions\{b7c7d4b0-7a84-4b73-a7ef-48ef59a52c3b}
File Deleted : C:\Program Files\Mozilla Firefox\browser\nsprotector.js

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DLS_IV_Installer_Version
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Tansee iPhone Transfer SMS_is1
Key Deleted : HKLM\SOFTWARE\200821140405180805011820
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000001-4FEF-40D3-B3FA-E0531B897F98}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D69D4A8D-DF31-4CDC-BE2C-44065A4CB5C7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E4A994B0-5550-4680-A4C6-B9470B888069}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B7C7D4B0-7A84-4B73-A7EF-48EF59A52C3B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D69D4A8D-DF31-4CDC-BE2C-44065A4CB5C7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B7C7D4B0-7A84-4B73-A7EF-48EF59A52C3B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D69D4A8D-DF31-4CDC-BE2C-44065A4CB5C7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6EF51D18-3D46-47AA-AB49-4891503E9190}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B9877CC2-A326-4659-BEBB-6C0F32F0BD5D}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{B7C7D4B0-7A84-4B73-A7EF-48EF59A52C3B}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{B7C7D4B0-7A84-4B73-A7EF-48EF59A52C3B}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{B7C7D4B0-7A84-4B73-A7EF-48EF59A52C3B}]
Key Deleted : HKCU\Software\appbario19
Key Deleted : HKLM\Software\appbario19
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SearchProtect
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702


-\\ Mozilla Firefox v25.0.1 (en-US)

[ File : C:\Documents and Settings\Kenneth Earle\Application Data\Mozilla\Firefox\Profiles\ze6g6fdu.default-1359054047765\prefs.js ]


*************************

AdwCleaner[R0].txt - [4509 octets] - [15/12/2013 11:04:27]
AdwCleaner[s0].txt - [4135 octets] - [15/12/2013 11:04:57]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [4195 octets] ##########
 

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.15.03

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Kenneth Earle :: KEE-TECRA [administrator]

Protection: Enabled

12/15/2013 11:26:48 AM
mbam-log-2013-12-15 (11-26-48).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 254766
Time elapsed: 27 minute(s), 53 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 11
C:\Documents and Settings\Kenneth Earle\Local Settings\Temp\nsi84.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Kenneth Earle\Local Settings\Temp\SPStub.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Kenneth Earle\Local Settings\Temp\nsr97.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Kenneth Earle\Local Settings\Temp\nsv9C.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Kenneth Earle\Local Settings\Temp\nsz8A.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Kenneth Earle\Local Settings\Temporary Internet Files\Content.IE5\8V7T4SSN\appbario19[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Kenneth Earle\Local Settings\Temporary Internet Files\Content.IE5\8V7T4SSN\conduitinstaller[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Kenneth Earle\Local Settings\Temporary Internet Files\Content.IE5\FDOQKYST\SPSetup[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Kenneth Earle\Local Settings\Temporary Internet Files\Content.IE5\O4SDMCK0\appbario19[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Kenneth Earle\Local Settings\Temporary Internet Files\Content.IE5\O4TKQ0V7\statisticsstub[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Documents and Settings\Kenneth Earle\Local Settings\Temporary Internet Files\Content.IE5\O4TKQ0V7\checktbexist[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.

(end)
 

[Maniac]

I'm not sure what constitutes "paying customer" but I am using the paid (PRO) version.

Exactly.

Step 1

Download TFC to your desktop

• Open the file and close any other windows.
• It will close all programs itself when run, make sure to let it run uninterrupted.
• Click the Start button to begin the process. The program should not take long to finish its job
• Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

Step 2

Please scan your machine with ESET OnlineScan

• Hold down Control and click on the following link to open ESET OnlineScan in a new window.

  ESET OnlineScan

• Click the button.
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer.

    Save it to your Desktop.

  • Double click on the to download the ESET Smart Installer. icon on your Desktop.
• Check "YES, I accept the Terms of Use."
• Click the Start button.
• Accept any security warnings from your browser.
• Under Scan Settings, check "Scan Archives" and "Remove found threats"
• Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click List Threats
• Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• Click the Back button.
• Click the Finish button.

[T84A]

It looks like my laptop locked up running TFC. Please advise. Thanks

[T84A]

Ran it in safe mode. More in a minute.

[Maniac]

Run them into Safe mode with Networking.

[T84A]

C:\AdwCleaner\Quarantine\C\Documents and Settings\Kenneth Earle\Local Settings\Application Data\appbario19\ldrtbappb.dll.vir    a variant of Win32/Toolbar.Conduit.P application    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Documents and Settings\Kenneth Earle\Local Settings\Application Data\appbario19\tbappb.dll.vir    a variant of Win32/Toolbar.Conduit.B application    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files\appbario19\ldrtbappb.dll.vir    a variant of Win32/Toolbar.Conduit.P application    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files\appbario19\tbappb.dll.vir    a variant of Win32/Toolbar.Conduit.B application    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files\Mozilla Firefox\browser\nsprotector.js.vir    Win32/Conduit.SearchProtect.A application    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\Application Data\speedtest137\install_helper.exe    Win32/bProtector.H application    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\Local Settings\Temp\file_to_run.exe    Win32/ChatZum.A application    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\Local Settings\Temp\install_helper.exe    Win32/bProtector.H application    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\Local Settings\Temp\SpeedTestSetup.exe    a variant of Win32/InstallBrain.BH application    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\Local Settings\Temporary Internet Files\Content.IE5\O4SDMCK0\taskinst18[1].exe    Win32/ChatZum.A application    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\My Documents\Downloads\cbsidlm-tr1_5-NetSurveyor-10882471.exe    multiple threats    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\My Documents\Downloads\Integrated_CT2776682.exe    multiple threats    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\My Documents\Downloads\Programs\ashampoo_home_designer_pro_1.0.0_sm.exe    a variant of Win32/Toolbar.Conduit.B application    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\My Documents\Downloads\Programs\brother91.exe    Win32/Spy.IamBigBrother.91 trojan    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\My Documents\Downloads\Programs\ctimer.exe    a variant of Win32/Toolbar.Conduit.B application    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\My Documents\Downloads\Programs\eb60setup.exe    a variant of Win32/Urlbot.NAM trojan    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\My Documents\Downloads\Programs\media.player.codec.pack.v3.9.2.setup.exe    Win32/Toolbar.Widgi application    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\My Documents\Downloads\Programs\Setup_FreeFlvConverterN.exe    Win32/Toolbar.Widgi application    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\My Documents\Downloads\Programs\SoftonicDownloader_for_webcam-saver.exe    a variant of Win32/SoftonicDownloader.E application    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\My Documents\Downloads\Programs\Unlocker1.9.1.exe    multiple threats    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\My Documents\Downloads\Programs\iPhone\SoftonicDownloader73850.exe    Win32/SoftonicDownloader.A application    cleaned by deleting - quarantined
C:\Documents and Settings\Kenneth Earle\My Documents\MozBackup\Firefox 4.0.1 (en-US) - 2011-06-14.pcv    JS/SecurityDisabler.A.Gen application    deleted - quarantined
C:\Documents and Settings\Kenneth Earle\My Documents\Old Firefox Data\user.js    JS/SecurityDisabler.A.Gen application    cleaned by deleting - quarantined
C:\Program Files\Speed Test 137\AddonsFramework.Typelib.dll    a variant of Win32/Toolbar.Besttoolbars.H application    cleaned by deleting - quarantined
C:\Program Files\Speed Test 137\AddonsFramework.Typelib64.dll    a variant of Win32/Toolbar.Besttoolbars.H application    cleaned by deleting - quarantined
C:\Program Files\Speed Test 137\ButtonSite.dll    a variant of Win32/Toolbar.Besttoolbars.H application    cleaned by deleting - quarantined
C:\Program Files\Speed Test 137\ButtonSite64.dll    a variant of Win32/Toolbar.Besttoolbars.H application    cleaned by deleting - quarantined
C:\Program Files\Speed Test 137\ScriptHost.dll    a variant of Win32/Toolbar.Besttoolbars.H application    cleaned by deleting - quarantined
C:\Program Files\Speed Test 137\ScriptHost64.dll    a variant of Win32/Toolbar.Besttoolbars.H application    cleaned by deleting - quarantined
 

[T84A]

I have the red shield with the X and Windows Security says my Anti Virus if off even though MSE is active and running.

[Maniac]

Please download the Kaspersky Virus Removal Tool from here to your Desktop.

Double-click the Removal Tool.

Click the cog in the upper right corner:

Select down to and including your main drive.

Once done please select the Automatic Scan tab and press Start Scan.

Allow AVP to delete all infections found.

Once it has finished select the Report tab.

Select the Detected threats report from the left and press the Save button.

Save it to your Desktop and post the contents in your next reply.

[T84A]

Thanks. Its running. It says its going to take another 11 hours. I need to work today. How do I stop and restart later?

[Maniac]

Just close the program.

[T84A]

No threats found!! What next?  Thanks

[T84A]

Good day.  Do I need to run any other scans to confirm this process worked?  Thanks

[Maniac]

How are things now?

[T84A]

Cool. Thanks. Donation sent.

 

Should I do any more scans

[Maniac]

Thank you!

No, some final steps for you:

Step 1

• Download OTC to your desktop and run it
• Click Yes to beginning the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.

Step 2

• Double click on AdwCleaner.exe to run the tool.
• Click on Uninstall
• Confirm with Yes

Step 3

Please uninstall ESET Online Scanner and manually delete Kaspersky AVP .

Step 4

Some malware preventions:

users.telenet.be/bluepatchy/miekiemoes/prevention.html

Safe surfing!

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!