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Need Help - Computer has tons of crap on it


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Trying to help my parents out with their home computer because it is so heavily weighed down with tons and tons of crap software and add-ons that it's painfulyl slow and causing problems. Alot of times programs wont update and it wont allow internet access alot of the times saying there are problems that need to be fixed. They actually followed some virus trick and paid for some crap program that did nothing (PC Utility Kit or something). You guys were great at helping me fix our two home computers so I'm hoping for the same here. Logs are below! let the fun begin...

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.6001.19222
Run by DELLY RAY at 15:55:55 on 2013-12-13
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.4060.1481 [GMT -6:00]
.
AV: Kaspersky PURE 3.0 *Disabled/Outdated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}
SP: Kaspersky PURE 3.0 *Disabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Kaspersky PURE 3.0 *Disabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\avp.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Common Files\InfoWatch\CryptoStorage\ProtectedObjectsSrv.exe
C:\Program Files (x86)\Koda\printer\center\KodakSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio64.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Microsoft Location Finder\LocationFinder.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\Digital Line Detect\DLG.exe
C:\Program Files (x86)\Koda\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Common Files\AOL\1250286913\ee\aolsoftware.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\avp.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Common Files\AOL\1250286913\ee\aolsoftware.exe
C:\Program Files (x86)\Digital Line Detect\DLG.exe
C:\Program Files (x86)\Koda\Kodak EasyShare software\bin\EasyShare.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\avp.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Digital Line Detect\DLG.exe
C:\Program Files (x86)\Koda\Kodak EasyShare software\bin\EasyShare.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Common Files\AOL\1250286913\ee\aolsoftware.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\avp.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\splwow64.exe
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Windows\explorer.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe
C:\Windows\System32\svchost.exe -k wdisvc
C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\avp.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\wmi64.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.

uWindow Title = Internet Explorer provided by Dell
uURLSearchHooks: IAOLTBSearch Class: {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
uURLSearchHooks: SearchElf 1.1 Toolbar: {00f2c0c6-2194-484e-9064-44e57787867b} - C:\Program Files (x86)\SearchElf_1.1\tbSear.dll
uURLSearchHooks: Maps Bar Toolbar: {fe337d7b-1447-4780-9a52-48bdac438235} - C:\Program Files (x86)\Maps_Bar\tbMaps.dll
mURLSearchHooks: IAOLTBSearch Class: {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
mURLSearchHooks: SearchElf 1.1 Toolbar: {00f2c0c6-2194-484e-9064-44e57787867b} - C:\Program Files (x86)\SearchElf_1.1\tbSear.dll
mURLSearchHooks: Maps Bar Toolbar: {fe337d7b-1447-4780-9a52-48bdac438235} - C:\Program Files (x86)\Maps_Bar\tbMaps.dll
mWinlogon: Userinit = userinit.exe,
BHO: SearchElf 1.1 Toolbar: {00f2c0c6-2194-484e-9064-44e57787867b} - C:\Program Files (x86)\SearchElf_1.1\tbSear.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Kaspersky Passsword Manager Toolbar: {215BA832-75A3-426E-A4FC-7C5B58CE6A10} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\Kaspersky Password Manager\spIEBho.dll
BHO: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: ShopAtHome.com Toolbar: {66516A07-F617-488A-90CF-4E690CFB3C5F} - C:\Program Files (x86)\ShopAtHome\tbcore3U.dll
BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: AOL Toolbar Loader: {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\IEExt\OnlineBanking\online_banking_bho.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\IEExt\UrlAdvisor\klwtbbho.dll
BHO: Maps Bar Toolbar: {fe337d7b-1447-4780-9a52-48bdac438235} - C:\Program Files (x86)\Maps_Bar\tbMaps.dll
TB: AOL Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: SearchElf 1.1 Toolbar: {00F2C0C6-2194-484E-9064-44E57787867B} - C:\Program Files (x86)\SearchElf_1.1\tbSear.dll
TB: Maps Bar Toolbar: {FE337D7B-1447-4780-9A52-48BDAC438235} - C:\Program Files (x86)\Maps_Bar\tbMaps.dll
TB: ShopAtHome.com Toolbar: {311B58DC-A4DC-4B04-B1B5-60299AD3D803} - C:\Program Files (x86)\ShopAtHome\tbcore3U.dll
TB: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
TB: AOL Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: SearchElf 1.1 Toolbar: {00f2c0c6-2194-484e-9064-44e57787867b} - C:\Program Files (x86)\SearchElf_1.1\tbSear.dll
TB: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
TB: Maps Bar Toolbar: {fe337d7b-1447-4780-9a52-48bdac438235} - C:\Program Files (x86)\Maps_Bar\tbMaps.dll
TB: ShopAtHome.com Toolbar: {311B58DC-A4DC-4B04-B1B5-60299AD3D803} - C:\Program Files (x86)\ShopAtHome\tbcore3U.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Kaspersky Passsword Manager Toolbar: {215BA832-75A3-426E-A4FC-7C5B58CE6A10} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\Kaspersky Password Manager\spIEBho.dll
uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Microsoft Location Finder] "C:\Program Files (x86)\Microsoft Location Finder\LocationFinder.exe"
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
mRun: [HostManager] "C:\Program Files (x86)\Common Files\AOL\1250286913\ee\AOLSoftware.exe"
mRun: [Conime] C:\Windows\System32\conime.exe
mRun: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\avp.exe"
mRunOnce: [Malwarebytes Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /install /silent
StartupFolder: C:\Users\DELLYR~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BILLMI~1.LNK - C:\QUICKENW\BILLMIND.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\DIGITA~1.LNK - C:\Program Files (x86)\Digital Line Detect\DLG.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\KODAKE~1.LNK - C:\Program Files (x86)\Koda\Kodak EasyShare software\bin\EasyShare.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKE~1.LNK - C:\QUICKENW\QWDLLS.EXE
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: &AOL Toolbar Search - C:\ProgramData\AOL\ieToolbar\resources\en-US\local\search.html
IE: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\ie_banner_deny.htm
IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223}
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\IEExt\UrlAdvisor\klwtbbho.dll
LSP: C:\Windows\System32\wpclsp.dll
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{C8141827-6EEA-4890-A9AB-59A6F58577BC} : DHCPNameServer = 192.168.1.254
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - <orphaned>
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
x64-BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\OnlineBanking\online_banking_bho.dll
x64-BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-Run: [Windows Defender] C:\Program Files (x86)\Windows Defender\MSASCui.exe -hide
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [EKIJ5000StatusMonitor] C:\Windows\System32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe
x64-mPolicies-Explorer: NoActiveDesktop = dword:1
x64-mPolicies-Explorer: NoActiveDesktopChanges = dword:1
x64-mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
x64-mPolicies-System: EnableUIADesktopToggle = dword:0
x64-IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R0 CSCrySec;InfoWatch Encrypt Sector Library driver;C:\Windows\System32\drivers\CSCrySec.sys [2013-12-8 84536]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-6-21 53488]
R1 CSVirtualDiskDrv;InfoWatch Virtual Disk driver;C:\Windows\System32\drivers\CSVirtualDiskDrv.sys [2013-12-8 66616]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\System32\drivers\klim6.sys [2012-8-2 28504]
R1 kltdi;kltdi;C:\Windows\System32\drivers\kltdi.sys [2012-10-18 54104]
R1 kneps;kneps;C:\Windows\System32\drivers\kneps.sys [2012-8-13 178008]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2013-10-10 144152]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-6-21 88576]
R2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\avp.exe [2012-12-20 356968]
R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]
R2 CSObjectsSrv;CryptoStorage control service;C:\Program Files (x86)\Common Files\InfoWatch\CryptoStorage\ProtectedObjectsSrv.exe [2012-12-21 819040]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
R2 FontCache;Windows Font Cache Service;C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 27648]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2012-8-23 13672]
R2 KodakSvc;Kodak AiO Device Service;C:\Program Files (x86)\Koda\Printer\Center\KodakSvc.exe [2008-2-28 18944]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]
R3 CAXHWBS2;CAXHWBS2;C:\Windows\System32\drivers\CAXHWBS2.sys [2009-6-21 411136]
R3 klkbdflt;Kaspersky Lab KLKBDFLT;C:\Windows\System32\drivers\klkbdflt.sys [2012-9-3 29016]
R3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2012-9-3 29528]
R3 OXSDIDRV_x64;Oxford Semi eSATA Filter (x64);C:\Windows\System32\drivers\OXSDIDRV_x64.sys [2009-9-28 51760]
S1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 Norton Internet Security;Norton Internet Security;"C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\diMaster.dll" /prefetch:1 --> C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe [?]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2013-4-20 196440]
S3 OXUDIDRV;OXUDIDRV;C:\Windows\System32\drivers\OXUDIDRV_x64.sys [2012-2-26 31280]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-9-7 89920]
.
=============== File Associations ===============
.
FileExt: .js: JSFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
FileExt: .jse: JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
.
==================== Find3M  ====================
.
2013-11-19 09:33:38 267936 ------w- C:\Windows\System32\MpSigStub.exe
2013-10-11 04:23:42 462848 ----a-w- C:\Windows\System32\IKEEXT.DLL
2013-10-11 04:23:21 781824 ----a-w- C:\Windows\System32\FWPUCLNT.DLL
2013-10-11 02:07:57 596480 ----a-w- C:\Windows\SysWow64\FWPUCLNT.DLL
2013-10-03 15:03:41 389632 ----a-w- C:\Windows\System32\gdi32.dll
2013-10-03 15:02:58 1278976 ----a-w- C:\Windows\System32\crypt32.dll
2013-10-03 12:46:36 304128 ----a-w- C:\Windows\SysWow64\gdi32.dll
2013-10-03 12:45:45 993792 ----a-w- C:\Windows\SysWow64\crypt32.dll
.
============= FINISH: 15:56:41.67 ===============
 

 

attach.txt below

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 6/20/2009 7:53:34 PM
System Uptime: 12/13/2013 12:07:11 AM (15 hours ago)
.
Motherboard: Dell Inc. |  | 0U880P
Processor: Pentium® Dual-Core  CPU      E5200  @ 2.50GHz | CPU 1 | 2493/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 581 GiB total, 431.827 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 5.179 GiB free.
E: is CDROM (UDF)
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0001
Manufacturer: Microsoft
Name: isatap.{CDA5A362-381B-41A2-B049-2CAE8F8A66A6}
PNP Device ID: ROOT\*ISATAP\0001
Service: tunnel
.
==== System Restore Points ===================
.
RP1692: 11/6/2013 11:56:16 AM - Scheduled Checkpoint
RP1693: 11/7/2013 11:15:54 AM - Scheduled Checkpoint
RP1694: 11/8/2013 11:15:48 AM - Scheduled Checkpoint
RP1695: 11/9/2013 10:29:21 AM - Scheduled Checkpoint
RP1697: 11/10/2013 8:57:01 AM - Scheduled Checkpoint
RP1698: 11/10/2013 6:05:48 PM - Windows Update
RP1699: 11/10/2013 6:30:10 PM - Windows Update
RP1700: 11/11/2013 11:15:46 AM - Scheduled Checkpoint
RP1701: 11/12/2013 10:34:06 AM - Scheduled Checkpoint
RP1702: 11/13/2013 10:58:57 AM - Scheduled Checkpoint
RP1703: 11/14/2013 10:40:47 AM - Scheduled Checkpoint
RP1704: 11/15/2013 10:30:36 AM - Scheduled Checkpoint
RP1705: 11/16/2013 10:17:13 AM - Windows Update
RP1706: 11/17/2013 11:44:09 AM - Scheduled Checkpoint
RP1707: 11/18/2013 3:03:42 PM - Scheduled Checkpoint
RP1708: 11/19/2013 9:24:00 AM - Scheduled Checkpoint
RP1709: 11/20/2013 8:42:30 AM - Scheduled Checkpoint
RP1710: 11/21/2013 11:15:50 AM - Scheduled Checkpoint
RP1711: 11/22/2013 10:54:57 AM - Scheduled Checkpoint
RP1712: 11/23/2013 11:15:49 AM - Scheduled Checkpoint
RP1713: 11/24/2013 10:49:26 AM - Scheduled Checkpoint
RP1714: 11/25/2013 5:36:25 PM - Scheduled Checkpoint
RP1715: 11/26/2013 10:36:17 AM - Scheduled Checkpoint
RP1716: 11/27/2013 10:06:01 AM - Scheduled Checkpoint
RP1717: 11/27/2013 10:26:37 AM - Windows Update
RP1718: 11/27/2013 3:40:00 PM - Windows Update
RP1719: 11/27/2013 4:55:28 PM - Windows Update
RP1720: 11/27/2013 7:36:01 PM - Windows Update
RP1721: 11/29/2013 10:03:36 AM - Scheduled Checkpoint
RP1722: 11/30/2013 8:12:49 AM - Scheduled Checkpoint
RP1723: 11/30/2013 10:32:42 AM - Windows Update
RP1724: 11/30/2013 1:43:31 PM - Windows Update
RP1725: 12/1/2013 10:29:21 AM - Scheduled Checkpoint
RP1726: 12/2/2013 4:34:38 PM - Scheduled Checkpoint
RP1727: 12/3/2013 8:41:09 AM - Scheduled Checkpoint
RP1728: 12/4/2013 8:33:37 AM - Scheduled Checkpoint
RP1729: 12/5/2013 5:00:16 PM - Scheduled Checkpoint
RP1730: 12/7/2013 1:28:51 PM - Scheduled Checkpoint
RP1731: 12/8/2013 7:41:46 AM - First Restore Point
RP1732: 12/8/2013 7:46:06 AM - Device Driver Package Install: Kaspersky Lab Network Service
RP1733: 12/13/2013 12:16:42 AM - Windows Update
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader 9.3
aiofw
aioocr
aioprnt
aioscnnr
Allstate Home Inventory 3.08
AOL Mail and AIM Gadget
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
ArcSoft Print Creations
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
Bing Bar
Bonjour
CCScore
center
Choice Guard
Compatibility Pack for the 2007 Office system
Conduit Engine
Conexant D850 PCI V.92 Modem
Consumer In-Home Service Agreement
Coupon Printer for Windows
Dell-eBay
Dell Dock
Dell Edoc Viewer
Dell Getting Started Guide
Digital Line Detect
Download Updater (AOL LLC)
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSTOOLS
essvatgt
Family Lawyer
Family Trees Quick & Easy
fflink
Frith's Photographic Directory 3.0
Google Chrome
Google Earth
Google Update Helper
Help_CTR
helptut
helpug
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel® Graphics Media Accelerator Driver
Iomega Encryption
iSEEK AnswerWorks English Runtime
Java 6 Update 11
Junk Mail filter update
Kaspersky PURE 3.0
Kodak EasyShare software
ksdip
Malwarebytes Anti-Malware version 1.75.0.1300
Maps Bar Toolbar
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Location Finder
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Streets & Trips 2006 with GPS Locator
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Works
Modem Diagnostic Tool
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
netbrdg
NetWaiting
OfotoXMI
PowerDVD
Progeny's SSDI
Quicken 2001 Basic
QuickTime
Realtek High Definition Audio Driver
RemoteComms External Disk Access
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
RTC Client API v1.2
SearchElf 1.1 Toolbar
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
SFR
Shared C Run-time for x64
SHASTA
ShopAtHome.com Toolbar
skin0001
SKINXSDK
staticcr
SUPERAntiSpyware
System Checkup 3.4
tooltips
TurboTax 2009
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wrapper
TurboTax 2010
TurboTax 2010 WinPerFedFormset
TurboTax 2010 WinPerReleaseEngine
TurboTax 2010 WinPerTaxSupport
TurboTax 2010 wrapper
TurboTax 2011
TurboTax 2011 WinPerFedFormset
TurboTax 2011 WinPerReleaseEngine
TurboTax 2011 WinPerTaxSupport
TurboTax 2011 wrapper
TurboTax 2012
TurboTax 2012 WinPerFedFormset
TurboTax 2012 WinPerReleaseEngine
TurboTax 2012 WinPerTaxSupport
TurboTax 2012 wrapper
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Viewpoint Media Player
VPRINTOL
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
WIRELESS
.
==== Event Viewer Messages From Past Week ========
.
12/8/2013 8:14:44 AM, Error: Ntfs [137]  - The default transaction resource manager on volume Ray External encountered a non-retryable error and could not start.  The data contains the error code.
12/8/2013 7:20:41 AM, Error: Microsoft Antimalware [2001]  -
12/8/2013 5:04:02 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
12/8/2013 5:04:01 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
12/8/2013 5:03:54 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
12/8/2013 5:03:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/8/2013 5:03:42 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
12/8/2013 5:02:44 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  CSVirtualDiskDrv KLIF kneps spldr SRTSP SRTSPX Wanarpv6
12/8/2013 5:02:44 PM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
12/13/2013 12:09:23 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  SRTSP SRTSPX
12/13/2013 12:09:23 AM, Error: Service Control Manager [7022]  - The Bonjour Service service hung on starting.
12/13/2013 12:09:12 AM, Error: Service Control Manager [7000]  - The Norton Internet Security service failed to start due to the following error:  The system cannot find the path specified.
12/13/2013 12:09:12 AM, Error: Service Control Manager [7000]  - The mrtRate service failed to start due to the following error:  This driver has been blocked from loading
12/13/2013 12:07:44 AM, Error: Application Popup [1060]  - \SystemRoot\SysWow64\Drivers\mrtRate.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
.
==== End Of File ===========================
 

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Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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First of all, Thank you MrC.

 

I read all of your directions and will follow them 100%.

 

Here is the RK log as you requested.

 

RogueKiller V8.7.11 _x64_ [Nov 25 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 64 bits version
Started in : Normal mode
User : DELLY RAY [Admin rights]
Mode : Scan -- Date : 12/13/2013 16:32:10
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤
[HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK][PUM] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK][PUM] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 2 ¤¤¤
[V1][sUSP PATH] EasyShare Registration Task.job : C:\Windows\system32\rundll32.exe - C:\PROGRA~3\Kodak\EasyShareSetup\$REGIS~1\Registration_7.9.20.1.sxt _RegistrationOffer@16 [7][-][x] -> FOUND
[V2][sUSP PATH] EasyShare Registration Task : C:\Windows\system32\rundll32.exe - C:\PROGRA~3\Kodak\EasyShareSetup\$REGIS~1\Registration_7.9.20.1.sxt _RegistrationOffer@16 [7][-][x] -> FOUND

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤
-> D:\windows\system32\config\SYSTEM | DRVINFO [Drv - D:] | SYSTEMINFO [sys - x:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> D:\windows\system32\config\SOFTWARE | DRVINFO [Drv - D:] | SYSTEMINFO [sys - x:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> D:\windows\system32\config\SECURITY | DRVINFO [Drv - D:] | SYSTEMINFO [sys - x:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> D:\windows\system32\config\SAM | DRVINFO [Drv - D:] | SYSTEMINFO [sys - x:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> D:\windows\system32\config\DEFAULT | DRVINFO [Drv - D:] | SYSTEMINFO [sys - x:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> D:\Users\Default\NTUSER.DAT | DRVINFO [Drv - D:] | SYSTEMINFO [sys - x:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> J:\Users\Default\NTUSER.DAT | DRVINFO [Drv - J:] | SYSTEMINFO [sys - NO_SYS] [sys32 - NOT_FOUND] | USERINFO [startup - NOT_FOUND]
-> J:\Users\LIZ\NTUSER.DAT | DRVINFO [Drv - J:] | SYSTEMINFO [sys - NO_SYS] [sys32 - NOT_FOUND] | USERINFO [startup - FOUND]

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

127.0.0.1       localhost
::1             localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) SAMSUNG HD642JJ ATA Device +++++
--- User ---
[MBR] ba4aaba187fd49d491135b34aff3787d
[bSP] 2ae2a696e1350c161c0b53ebdb295364 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 15000 Mo
2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 30801920 | Size: 595439 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_12132013_163210.txt >>
 

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Please uninstall ShopAtHome.com Toolbar from your add/remove programs.

Then........

Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

MrC

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1) Uninstalled ShopAtHome.com Toolbar.

 

 

 

2) AdwCleaner[s0].txt - cleaned everything except AOL toolbar (they use it and only God himself knows why lol).

 

# AdwCleaner v3.015 - Report created 13/12/2013 at 16:48:49
# Updated 10/12/2013 by Xplode
# Operating System : Windows Vista Home Premium Service Pack 2 (64 bits)
# Username : DELLY RAY - DELLYRAY-PC
# Running from : C:\Users\DELLY RAY\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

[!] Folder Deleted : C:\ProgramData\Viewpoint
[x] Not Deleted : C:\Program Files (x86)\AOL Toolbar
[!] Folder Deleted : C:\Program Files (x86)\Conduit
[!] Folder Deleted : C:\Program Files (x86)\ConduitEngine
[!] Folder Deleted : C:\Program Files (x86)\Viewpoint
[!] Folder Deleted : C:\Program Files (x86)\Maps_Bar
[!] Folder Deleted : C:\Program Files (x86)\SearchElf_1.1
[!] Folder Deleted : C:\Program Files (x86)\Common Files\Software Update Utility
[!] Folder Deleted : C:\Users\DELLY RAY\AppData\LocalLow\Conduit
[!] Folder Deleted : C:\Users\DELLY RAY\AppData\LocalLow\ConduitEngine
[!] Folder Deleted : C:\Users\DELLY RAY\AppData\LocalLow\PriceGong
[!] Folder Deleted : C:\Users\DELLY RAY\AppData\LocalLow\Maps_Bar
[!] Folder Deleted : C:\Users\DELLY RAY\AppData\LocalLow\SearchElf_1.1
[!] Folder Deleted : C:\Users\DELLY RAY\AppData\Roaming\DriverCure
[!] Folder Deleted : C:\Users\RAY\AppData\LocalLow\Conduit
[!] Folder Deleted : C:\Users\RAY\AppData\LocalLow\ConduitEngine
[!] Folder Deleted : C:\Users\RAY\AppData\LocalLow\PriceGong
[!] Folder Deleted : C:\Users\RAY\AppData\LocalLow\Maps_Bar
[!] Folder Deleted : C:\Users\RAY\AppData\LocalLow\SearchElf_1.1
[!] Folder Deleted : C:\Users\RAY\Documents\Bench
[!] Folder Deleted : C:\Users\LIZ\AppData\LocalLow\Conduit
[!] Folder Deleted : C:\Users\LIZ\AppData\LocalLow\ConduitEngine
[!] Folder Deleted : C:\Users\LIZ\AppData\LocalLow\Maps_Bar
[!] Folder Deleted : C:\Users\LIZ\AppData\LocalLow\SearchElf_1.1
[!] Folder Deleted : C:\Users\LIZ O\AppData\LocalLow\Conduit
[!] Folder Deleted : C:\Users\LIZ O\AppData\LocalLow\ConduitEngine
[!] Folder Deleted : C:\Users\LIZ O\AppData\LocalLow\Maps_Bar
[!] Folder Deleted : C:\Users\LIZ O\AppData\LocalLow\SearchElf_1.1
File Deleted : C:\Users\Public\Desktop\eBay.lnk

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2769720
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2860550
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3BDF4CE9-E81D-432B-A55E-9F0570CE811F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE337D7B-1447-4780-9A52-48BDAC438235}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0FB08B3D-620F-4D4A-A48F-93B0E782D04A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00F2C0C6-2194-484E-9064-44E57787867B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{992036EA-3F6C-4DA2-9ADA-A41267C7475B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FE337D7B-1447-4780-9A52-48BDAC438235}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00F2C0C6-2194-484E-9064-44E57787867B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FE337D7B-1447-4780-9A52-48BDAC438235}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0FB08B3D-620F-4D4A-A48F-93B0E782D04A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00F2C0C6-2194-484E-9064-44E57787867B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FE337D7B-1447-4780-9A52-48BDAC438235}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{00F2C0C6-2194-484E-9064-44E57787867B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{0FB08B3D-620F-4D4A-A48F-93B0E782D04A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{992036EA-3F6C-4DA2-9ADA-A41267C7475B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B714F110-6D54-4B1B-9A19-7335E1CEDD79}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{57D8D862-D6B8-4AA0-97BD-CD3C03EE5248}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{2504A9D4-B64E-4E79-80A0-9F5614BAF635}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{30F9B915-B755-4826-820B-08FBA6BD249D}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{FE337D7B-1447-4780-9A52-48BDAC438235}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{00F2C0C6-2194-484E-9064-44E57787867B}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{30F9B915-B755-4826-820B-08FBA6BD249D}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{FE337D7B-1447-4780-9A52-48BDAC438235}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{00F2C0C6-2194-484E-9064-44E57787867B}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{FE337D7B-1447-4780-9A52-48BDAC438235}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00F2C0C6-2194-484E-9064-44E57787867B}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{FE337D7B-1447-4780-9A52-48BDAC438235}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{00F2C0C6-2194-484E-9064-44E57787867B}]
Key Deleted : HKCU\Software\WEDLMNGR
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\conduitEngine
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\Maps_Bar
Key Deleted : HKCU\Software\AppDataLow\Software\SearchElf_1.1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\conduitEngine
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKLM\Software\Maps_Bar
Key Deleted : HKLM\Software\SearchElf_1.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1AE46C09-2AB8-4EE5-88FB-08CD0FF7F2DF}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\conduitEngine
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Maps_Bar Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchElf_1.1 Toolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{1AE46C09-2AB8-4EE5-88FB-08CD0FF7F2DF}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\conduitEngine
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Maps_Bar Toolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SearchElf_1.1 Toolbar

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.19222

-\\ Google Chrome v31.0.1650.63

[ File : C:\Users\DELLY RAY\AppData\Local\Google\Chrome\User Data\Default\preferences ]

[ File : C:\Users\RAY\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [12519 octets] - [13/12/2013 16:42:13]
AdwCleaner[s0].txt - [11121 octets] - [13/12/2013 16:48:49]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [11182 octets] ##########

 

 

 

 

3) mbam-log-2013-12-13 (16-56-44).txt log - it didnt find anything

 

 

 

 Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.13.07

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 8.0.6001.19222
DELLY RAY :: DELLYRAY-PC [administrator]

Protection: Enabled

12/13/2013 4:56:44 PM
mbam-log-2013-12-13 (16-56-44).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 319714
Time elapsed: 7 minute(s), 8 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end) 

 

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OK...Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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ComboFix 13-12-13.01 - DELLY RAY 12/13/2013  20:01:30.1.2 - x64
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.4060.2786 [GMT -6:00]
Running from: c:\users\DELLY RAY\Desktop\ComboFix.exe
AV: Kaspersky PURE 3.0 *Disabled/Outdated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}
FW: Kaspersky PURE 3.0 *Disabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E}
SP: Kaspersky PURE 3.0 *Disabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\RAY\Desktop\Setup.exe
c:\windows\security\Database\tmp.edb
c:\windows\SysWow64\File.txt
.
.
(((((((((((((((((((((((((   Files Created from 2013-11-14 to 2013-12-14  )))))))))))))))))))))))))))))))
.
.
2013-12-14 02:11 . 2013-12-14 02:11 -------- d-----w- c:\users\RAY\AppData\Local\temp
2013-12-14 02:11 . 2013-12-14 02:11 -------- d-----w- c:\users\DELLY RAY\AppData\Local\temp
2013-12-14 02:11 . 2013-12-14 02:11 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-12-14 02:11 . 2013-12-14 02:11 -------- d-----w- c:\users\LIZ\AppData\Local\temp
2013-12-14 02:11 . 2013-12-14 02:11 -------- d-----w- c:\users\LIZ O\AppData\Local\temp
2013-12-13 22:41 . 2013-12-13 22:48 -------- d-----w- C:\AdwCleaner
2013-12-13 21:52 . 2013-11-08 03:12 10285968 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{78347AEE-0D99-41E3-B9CE-D3C83B72F320}\mpengine.dll
2013-12-13 21:36 . 2013-12-13 21:36 -------- d-----w- c:\users\DELLY RAY\AppData\Roaming\SUPERAntiSpyware.com
2013-12-13 21:36 . 2013-12-13 21:36 -------- d-----w- c:\program files\SUPERAntiSpyware
2013-12-13 21:36 . 2013-12-13 21:36 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2013-12-13 21:35 . 2013-12-13 21:35 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-12-13 21:35 . 2013-04-04 20:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-12-08 14:07 . 2013-12-08 14:20 -------- d-----r- C:\Backup
2013-12-08 13:45 . 2011-06-02 20:39 66616 ----a-w- c:\windows\system32\drivers\CSVirtualDiskDrv.sys
2013-12-08 13:45 . 2011-06-02 20:39 84536 ----a-w- c:\windows\system32\drivers\CSCrySec.sys
2013-12-08 13:45 . 2013-12-08 13:45 -------- d-----w- c:\program files (x86)\Common Files\InfoWatch
2013-12-08 13:45 . 2013-12-13 22:53 -------- d-----w- c:\programdata\Kaspersky Lab
2013-12-08 13:45 . 2013-12-08 13:45 -------- d-----w- c:\program files (x86)\Kaspersky Lab
2013-12-08 13:41 . 2012-11-02 21:48 89944 ----a-w- c:\windows\system32\drivers\klflt.sys
2013-12-08 13:41 . 2012-11-02 21:48 613720 ----a-w- c:\windows\system32\drivers\klif.sys
2013-11-30 18:50 . 2013-11-30 18:50 -------- d-----w- c:\users\RAY\AppData\Roaming\Malwarebytes
2013-11-30 15:54 . 2013-10-03 15:02 1278976 ----a-w- c:\windows\system32\crypt32.dll
2013-11-30 15:54 . 2013-10-03 12:45 993792 ----a-w- c:\windows\SysWow64\crypt32.dll
2013-11-27 21:30 . 2013-10-03 15:03 389632 ----a-w- c:\windows\system32\gdi32.dll
2013-11-27 21:30 . 2013-10-03 12:46 304128 ----a-w- c:\windows\SysWow64\gdi32.dll
2013-11-27 21:30 . 2013-10-11 04:23 462848 ----a-w- c:\windows\system32\IKEEXT.DLL
2013-11-27 21:30 . 2013-10-11 04:23 781824 ----a-w- c:\windows\system32\FWPUCLNT.DLL
2013-11-27 21:30 . 2013-10-11 02:07 596480 ----a-w- c:\windows\SysWow64\FWPUCLNT.DLL
2013-11-27 21:18 . 2013-09-04 02:31 404992 ----a-w- c:\windows\system32\drivers\afd.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-19 09:33 . 2011-01-17 01:41 267936 ------w- c:\windows\system32\MpSigStub.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\KAVOverlayIcon]
@="{dd230880-495a-11d1-b064-008048ec2fc5}"
[HKEY_CLASSES_ROOT\CLSID\{dd230880-495a-11d1-b064-008048ec2fc5}]
2012-12-21 00:20 459784 ----a-w- c:\program files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\shellex.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1555968]
"Microsoft Location Finder"="c:\program files (x86)\Microsoft Location Finder\LocationFinder.exe" [2005-08-24 101080]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2013-10-10 6589208]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files (x86)\Java\jre6\bin\jusched.exe" [2009-06-21 136600]
"HostManager"="c:\program files (x86)\Common Files\AOL\1250286913\ee\AOLSoftware.exe" [2008-06-24 41824]
"Conime"="c:\windows\system32\conime.exe" [2009-04-11 69120]
"ArcSoft Connection Service"="c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2009-04-29 188728]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2008-05-27 413696]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
"AVP"="c:\program files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\avp.exe" [2012-12-21 356968]
.
c:\users\LIZ\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-6 1312096]
.
c:\users\LIZ O\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-6 1312096]
.
c:\users\RAY\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-6 1312096]
.
c:\users\DELLY RAY\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-6 1312096]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Billminder.lnk - c:\quickenw\BILLMIND.EXE -startup [2009-8-2 36864]
Digital Line Detect.lnk - c:\program files (x86)\Digital Line Detect\DLG.exe [2009-6-21 50688]
Kodak EasyShare software.lnk - c:\program files (x86)\Koda\Kodak EasyShare software\bin\EasyShare.exe -hx [2008-10-30 282624]
Quicken Startup.lnk - c:\quickenw\QWDLLS.EXE [2009-8-2 36864]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2009-2-6 1312096]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001
.
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MBAMPROTECTOR
*NewlyCreated* - SASDIFSV
.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
Themes
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-12-13 20:56 1210320 ----a-w- c:\program files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-12-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-11-18 15:04]
.
2013-11-30 c:\windows\Tasks\EasyShare Registration Task.job
- c:\windows\system32\rundll32.exe [2006-11-02 09:45]
.
2013-12-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-05-26 15:39]
.
2013-12-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-05-26 15:39]
.
2013-12-13 c:\windows\Tasks\Kodak AiO Scheduled Maintenance.job
- c:\program files (x86)\Koda\Printer\Center\Kodak.Statistics.exe [2008-02-28 22:57]
.
2013-12-13 c:\windows\Tasks\SUPERAntiSpyware Scheduled Task 10a97465-f08f-47c4-95c4-df5563735850.job
- c:\program files\SUPERAntiSpyware\SASTask.exe [2013-10-10 22:55]
.
2013-12-13 c:\windows\Tasks\SUPERAntiSpyware Scheduled Task b5056667-7d11-4692-9123-2d9401af7768.job
- c:\program files\SUPERAntiSpyware\SASTask.exe [2013-10-10 22:55]
.
2013-12-13 c:\windows\Tasks\User_Feed_Synchronization-{7DEFFB88-746C-4E3F-98E2-F040A72E1580}.job
- c:\windows\system32\msfeedssync.exe [2012-05-06 08:09]
.
2013-12-14 c:\windows\Tasks\User_Feed_Synchronization-{81B0B447-79B5-45F9-9D43-75BB25DC9D3F}.job
- c:\windows\system32\msfeedssync.exe [2012-05-06 08:09]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\KAVOverlayIcon]
@="{dd230880-495a-11d1-b064-008048ec2fc5}"
[HKEY_CLASSES_ROOT\CLSID\{dd230880-495a-11d1-b064-008048ec2fc5}]
2012-12-21 00:22 492040 ----a-w- c:\program files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\shellex.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-03-05 6963744]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-03-05 154648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-03-05 227352]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-03-05 202264]
"EKIJ5000StatusMonitor"="c:\windows\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe" [2008-02-15 1353216]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: &AOL Toolbar Search - c:\programdata\AOL\ieToolbar\resources\en-US\local\search.html
TCP: DhcpNameServer = 192.168.1.254
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-WudfPf
SafeBoot-WudfRd
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files (x86)\Norton Internet Security\Engine\16.0.0.125\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
   00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2013-12-13  20:16:41
ComboFix-quarantined-files.txt  2013-12-14 02:16
.
Pre-Run: 462,620,155,904 bytes free
Post-Run: 465,424,031,744 bytes free
.
- - End Of File - - E4EE77B4A9A68D36FFE3C6BDF013F3CC
CDB4DE4BBD714F152979DA2DCBEF57EB
 

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And one last thing ever heard of this PC Utility Kit on some website called safecart.com? My dad said something came up referring him to purchase that software (unfortunately he did) and as far as he could tell nothing happened. I since went into his paypal and removed the auto subscription safecart had. I read alot of bad reviews and complaints about it so I'm just curious. Thanks.

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AV: Kaspersky PURE 3.0 *Disabled/Outdated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}

SP: Kaspersky PURE 3.0 *Disabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

FW: Kaspersky PURE 3.0 *Disabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E}

 

OK, right now you have Defender enabled, Kaspersky is disabled and out of date.

So make sure you enable and update Kaspersky then disable Defender:

How to Disable Defender

SUPERAntiSpyware <---Uninstall this from your add/remove programs also

--------------------------------------

And one last thing ever heard of this PC Utility Kit on some website called safecart.com?

No I haven't but from the little research done, it's bad news.

--------------------------------------------

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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Well I reverted back to the Restore Point I created before we began and it logs back in now. I will redo what we went through today and reboot after each step to see if I can tell what went wrong. I'll post my results when I get back to where we were in post #8.

 

Have a good night and thanks for the help! Talk to you tomorrow...

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Ok I finally redid everything and rebooted after each step. Not sure what happened before but Windows is working just fine this time.

 

I disabled Defender and enabled/updated Kaspersky.

 

I also uninstalled SuperAntiSpyware.

 

Below is the Security Check log...

 

 Results of screen317's Security Check version 0.99.77 
 Windows Vista Service Pack 2 x64 (UAC is enabled) 
 Internet Explorer 9 
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled! 
Kaspersky PURE 3.0  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Java 6 Update 11 
 Java version out of Date!
 Adobe Reader 9 Adobe Reader out of Date!
 Google Chrome 19.0.1084.52 
 Google Chrome 31.0.1650.63 
 Google Chrome plugins... 
````````Process Check: objlist.exe by Laurent```````` 
 Kaspersky Lab Kaspersky PURE 3.0 avp.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 3 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 

 

Thanks,

 

James

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Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:


~~~~~~~~~~~~~~~~~~~~~~~~~

Java™ 6 Update 11 <----please uninstall from your add/remove programs

Java version out of Date! <-------Download and install the latest version (Java™ 7 Update 45) from Here. Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

-------------------------------


Adobe Reader 9 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).


----------------------------------

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Please download OTC to your desktop. (This will clean up most of the tools and logs)
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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