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BSOD's, Program Hang Ups, and Laggy Browsing...

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Seems I find myself coming here more then I would like. Just had went back and forth with assistance on this forum for a few months on here, Was really hoping I wouldn't have to come back any time soon. On here It was confirmed that my pc was clean and what not, but now I've gotten 2 or 3 black screens of death. One big issue I'm having is program hang ups. Programs will just stop responding and my computer will freeze up for a while sometimes. Even when I can exit out the process will still be running, and I have to kill the process through the task manager. This happens with Firefox, Google Chrome, Adobe Audition, and probably other programs/applications that I'm not thinking of at the moment. Another thing is that more than one instance of a program/application will be running somewhere in the background when I open it up once. So when I exit out of the program I have to kill all of these processes through the task manager because their all still running for some odd reason. It's all become very frustrating. So I'm back here once again. Need to know what I need to provide again for you guys to start with me. 

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Hello and welcome back, jaiz:


Until the staff arrive, please post back here with both logs from DDS attached to your next reply.

The staff may well need to run additional scans to determine what's going on with your system.

BSOD are usually caused by hardware or driver problems, but they can also be the result of serious malware, such as rootkits.


The DDS logs may help to determine if you would be better assisted in the PC Help section or the Malware Removal section of the forum. ;)

(This particular sub-section is for problems installing and running MBAM, not for General PC help or Malware Removal help. :( )







DDS Instructions

Download DDS from one of the locations below and save it to your Desktop:

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once it is downloaded, you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr or dds.com to run the tool.
Click the Run button if prompted with an Open File - Security Warning dialog box.
A black DOS console should open and run for a moment.

  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop
  • Please attach both of the following logs to your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.
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  • Root Admin

Well you have at least one or more PUP (Possibly Unwanted Programs) installed on the computer.


I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.


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