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High Memory Use


Palebushman

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Hi all,

 

Recently I decided to upgrade my old free and trusted Malwarebytes to the 'Pro' version.

Since installing and applying the the pro version ID Key, the highest consumer of memory on my machine (XP Pro SP3* ) is mbamservice.exe!

 

*No, I don't want to upgrade my XP just yet, too many issues to discuss on that, and not relative to this post.

 

My other question is, why does Malewarebytes GUI take so very long to open up!?

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  • Root Admin

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop
dds.scr
dds.com

Temporarily disable your Anti-Virus/Anti-Malware
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr or dds.com to run the tool.
Click the Run button if prompted with an Open File - Security Warning dialog box.
A black DOS console should open and run for a moment.

  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop
  • Please include the following logs in your next reply as an attachment: DDS.txt and Attach.txt
  • You can ignore the note about zipping the Attach.txt file and just post it or attach it.
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Many thanks for your prompt reply and suggestions Ron,

Please find attached, the files you requested.

 

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop
dds.scr
dds.com

Temporarily disable your Anti-Virus/Anti-Malware
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr or dds.com to run the tool.
Click the Run button if prompted with an Open File - Security Warning dialog box.
A black DOS console should open and run for a moment.

  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop
  • Please include the following logs in your next reply as an attachment: DDS.txt and Attach.txt
  • You can ignore the note about zipping the Attach.txt file and just post it or attach it.

 

 

attach.txt

dds.txt

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  • Root Admin

The system appears to probably be infected or is otherwise having some type of software conflict judging by the Event Log entries.

 

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

 

==== Event Viewer Messages From Past Week ========.9/12/2013 3:21:36 PM, error: Dhcp [1002]  - The IP address lease 124.185.4.46 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 121.217.163.253 (The DHCP Server sent a DHCPNACK message).9/12/2013 10:54:38 AM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.     New Signature Version:      Previous Signature Version: 1.163.1401.0     Update Source: Microsoft Update Server     Update Stage: Search     Source Path: [url=http://www.microsoft.com]http://www.microsoft.com[/url]     Signature Type: AntiVirus     Update Type: Full     User: NT AUTHORITY\SYSTEM     Current Engine Version:      Previous Engine Version: 1.1.10100.0     Error code: 0x8024402c     Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.9/12/2013 10:54:36 AM, error: Dhcp [1002]  - The IP address lease 144.131.204.118 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 124.185.4.253 (The DHCP Server sent a DHCPNACK message).8/12/2013 7:14:07 AM, error: Dhcp [1002]  - The IP address lease 124.185.121.154 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 144.131.204.253 (The DHCP Server sent a DHCPNACK message).7/12/2013 7:50:54 AM, error: Dhcp [1002]  - The IP address lease 124.177.98.92 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 121.218.203.253 (The DHCP Server sent a DHCPNACK message).7/12/2013 4:22:16 PM, error: Dhcp [1002]  - The IP address lease 124.184.19.6 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 124.185.121.253 (The DHCP Server sent a DHCPNACK message).7/12/2013 4:09:01 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}7/12/2013 4:08:39 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}7/12/2013 4:07:39 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD Fips intelppm IPSec MpFilter MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip7/12/2013 4:07:39 PM, error: Service Control Manager [7001]  - The Network Location Awareness (NLA) service depends on the AFD service which failed to start because of the following error:  A device attached to the system is not functioning.7/12/2013 4:07:39 PM, error: Service Control Manager [7001]  - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.7/12/2013 4:07:39 PM, error: Service Control Manager [7001]  - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error:  A device attached to the system is not functioning.7/12/2013 3:32:19 PM, error: Dhcp [1002]  - The IP address lease 58.164.165.102 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 124.184.19.253 (The DHCP Server sent a DHCPNACK message).7/12/2013 1:22:04 PM, error: Dhcp [1002]  - The IP address lease 121.218.203.9 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 58.164.165.253 (The DHCP Server sent a DHCPNACK message).6/12/2013 7:41:53 AM, error: Dhcp [1002]  - The IP address lease 143.238.121.78 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 124.185.231.253 (The DHCP Server sent a DHCPNACK message).6/12/2013 11:34:48 AM, error: Dhcp [1002]  - The IP address lease 124.185.231.66 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 120.146.84.253 (The DHCP Server sent a DHCPNACK message).6/12/2013 10:38:08 PM, error: Dhcp [1002]  - The IP address lease 120.146.84.136 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 124.177.98.253 (The DHCP Server sent a DHCPNACK message).5/12/2013 9:31:50 AM, error: Dhcp [1002]  - The IP address lease 121.223.0.24 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 143.238.121.253 (The DHCP Server sent a DHCPNACK message).4/12/2013 5:06:43 PM, error: Removable Storage Service [111]  - RSM could not load media in drive Drive 0 of library Mass Storage Device USB Device.4/12/2013 5:00:00 PM, error: Dhcp [1002]  - The IP address lease 123.211.246.218 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 121.223.0.253 (The DHCP Server sent a DHCPNACK message).11/12/2013 9:54:10 AM, error: Dhcp [1002]  - The IP address lease 123.211.29.176 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 138.130.232.253 (The DHCP Server sent a DHCPNACK message).11/12/2013 8:41:57 AM, error: Dhcp [1002]  - The IP address lease 58.165.140.9 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 123.211.29.253 (The DHCP Server sent a DHCPNACK message).11/12/2013 4:43:12 PM, error: Service Control Manager [7031]  - The Microsoft Antimalware Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 15000 milliseconds: Restart the service.11/12/2013 10:09:06 AM, error: Dhcp [1002]  - The IP address lease 138.130.232.32 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 124.185.42.253 (The DHCP Server sent a DHCPNACK message).10/12/2013 7:58:45 AM, error: Dhcp [1002]  - The IP address lease 124.177.96.19 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 138.130.65.253 (The DHCP Server sent a DHCPNACK message).10/12/2013 12:57:56 AM, error: Dhcp [1002]  - The IP address lease 58.168.40.16 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 124.177.96.253 (The DHCP Server sent a DHCPNACK message).10/12/2013 12:24:11 AM, error: Dhcp [1002]  - The IP address lease 121.217.163.103 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 58.168.40.253 (The DHCP Server sent a DHCPNACK message).10/12/2013 10:59:25 AM, error: Dhcp [1002]  - The IP address lease 138.130.65.108 for the Network Card with network address 00A0D5FFFFAE has been denied by the DHCP server 58.165.140.253 (The DHCP Server sent a DHCPNACK message)..==== End Of File ==========================
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